4/10 Poor
Lucienne
Travelled with family
26 Aug 2024
Liked: Cleanliness
Disliked: Staff & service
So this is an old fashioned motel. Just like the ones we stayed at when I was a kid (I'm 65). It was close to where we needed to be. We stayed for 6 nights.
Good things:
-The room was clean
-the beds were comfortable
- the rooms had been recently "freshened up". The flooring was relatively new, as well as the tiling on the wall in the tub/shower. Old fashioned pink tub that looked great.
- friendly greeting
- when the hot water was working, it was nice and warm
Now the bad:
- I had to ask for anything we needed. Toilet paper (!), soap, shampoo, etc.
- no one ever came in to empty trash, freshen up the room, vacuum, tidy beds, refill when we needed tp, towels, etc. I had to ask to have the trash cans emptied, and it STILL wasn't done. I had to put it outside the room for someone to pick it up.
- towels were cheap, small, thin, and some were stained. There were a couple of dark towels that had bleach spots.
- sometimes the water temperature wasn't consistent. Hot, then cold. They were probably doing laundry...
For $300/night we should have had nice towels, trash taken out, stuff in our room refilled, and the room refreshed. And you shouldn't have to ASK for toilet paper!
I've never stayed in a motel that didn't do those things. I wouldn't stay here again.
Lucienne
Stayed 4 nights in Aug 2024