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Hostal RosaHelena

3.0 star property

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Photo gallery for Hostal RosaHelena

Terrace/patio
Double Room | Private kitchen | Fridge
Double Room | Premium bedding, minibar, blackout curtains, iron/ironing board
Restaurant
Front of property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Bar
  • Room service
  • 24/7 front desk
  • Laundry

Explore the area

Map
452 Calle Antonio Maceo, Trinidad, Sancti Spíritus, 62600
  • Plaza Mayor
    ‪3 min walk‬
  • Iglesia de la Santisima Trinidad
    ‪3 min walk‬
  • Ancon Beach
    ‪16 min drive‬

Room options

View all photos for Family Double Room, Courtyard View

Family Double Room, Courtyard View | View from room

Family Double Room, Courtyard View

  • 16 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room

Family Room | Premium bedding, minibar, blackout curtains, iron/ironing board

Family Room

  • 13 sq m
  • Sleeps 3
  • 1 Queen Bed OR 1 Single Bed

View all photos for Double Room

Double Room | Premium bedding, minibar, blackout curtains, iron/ironing board

Double Room

  • 14 sq m
  • Sleeps 2
  • 2 Double Beds

About this property

Hostal RosaHelena

Colonial guesthouse with rooftop terrace and 24-hour front desk
Along with a restaurant, this guesthouse has a bar/lounge and a rooftop terrace. Other amenities include WiFi in public areas, dry cleaning and laundry facilities. Housekeeping is available on request.
Hostal RosaHelena offers 3 accommodations with minibars and free newspapers. This accommodation offers separate dining areas. Beds feature premium bedding. A pillow menu is available. Televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include fans and blackout curtains. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on-site or nearby; fees may apply.
You'll find features such as a restaurant, a bar and a rooftop terrace at Hostal RosaHelena.
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Amenities include a front desk safe, laundry facilities and multilingual staff
  • On-site recreation includes bicycles to rent
  • Airport and beach shuttle service available for a fee
  • Pets welcome free of charge
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have WiFi for a fee. An airport shuttle (available 24 hours) and a beach shuttle are available for a fee. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at Hostal RosaHelena.

Smoking is allowed in designated areas at this Colonial guest house.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 11:00 AM.
Hostal RosaHelena has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 1 per hour)
  • Available in some public areas: WiFi (USD 1 per hour)

Parking and transport

  • Free 24-hour offsite parking within 3 metres
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Beach shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 5 for adults and USD 5 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Art gallery
  • Bicycle rentals
  • Bicycle tours

Family friendly

  • Art supplies
  • Children's books
  • Children's games
  • In-room refrigerator
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Coworking space

Outdoors

  • Beach towels
  • In a nature reserve
  • Outdoor furniture
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • No lift

More

  • 3 floors
  • Built in 1900
  • Colonial architecture
  • Designated smoking areas
  • Electric bike charging

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Fan
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 5 for adults and from USD 5 for children
  • Fee for in-room wireless Internet: USD 1 per hour (rates may vary)
  • Fee for wireless Internet in public areas: USD 1 per hour (rates may vary)
  • Airport shuttle fee: USD 60 per person (return)
  • Airport shuttle fee per child: USD 60 (return), (from 5 to 18 years old)
  • Kitchen/kitchenette fee: USD 1 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include window guards
Hostal RosaHelena offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hostal RosaHelena Trinidad
Hostal RosaHelena Guesthouse
Hostal RosaHelena Guesthouse Trinidad

Hostal RosaHelena Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 53 out of 76 reviews
Rating 8 - Good. 15 out of 76 reviews
Rating 6 - Okay. 3 out of 76 reviews
Rating 4 - Poor. 4 out of 76 reviews
Rating 2 - Terrible. 1 out of 76 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

eliza

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They welcomed us into their lovely home, we really enjoyed our time here - they were very helpful and friendly. Would recommend!
Stayed 3 nights in Mar 2025

10/10 Excellent

Zohaib

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable place in Trinidad

This is the place I chose to stay at while short visit to Trinidad. I was warmly welcomed by the family who runs it. They had everything provided in the room which was upstairs. It's location is right in the centre and you can be at any place of interest in 5 minutes by walk. My stay was comfortable. I couldn't ask for more.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jure

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable stay with nice people. Walking distance to many attractions. The breakfast was also good.
Stayed 3 nights in Jun 2024

4/10 Poor

Aimee

Travelled with partner
Disliked: Amenities, property conditions & facilities
This was the sixth casa we stayed at in Cuba and by far the most disappointing. The bed was extremely uncomfortable, to the point neither me or my husband could sleep. The springs were digging into our backs and when we checked the mattress, we saw it was thin and blankets had been piled on top to try and soften what was obviously no good. There was dust everywhere in the room and the ‘kitchen’ had no equipment - unlike the photos in the listing. The owner was friendly but he didn’t give us any information about the area. Wifi is only available by extra payment. The courtyard area had a funny smell and the place just didn’t feel well taken care of. The only redeeming things about the casa is the location (very close to the main plaza) and the rooftop terrace. We were supposed to stay for 4 nights but we left after 1. The property owner initially agreed to a partial refund but has now refused. There are dozens more options at the same price point for a much higher standard.
Stayed 4 nights in Jan 2024

8/10 Good

giada

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
The best position in town. Staff not really easygoing, but there Is nothing tocomplain of.

2/10 Terrible

JOhn

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
They were closed. We arrived at midnight and had to find somewhere else. Please refund
Stayed 2 nights in Jan 2024

10/10 Excellent

Tiago

Stayed 2 nights in Nov 2023

10/10 Excellent

Niamh

Stayed 1 night in Nov 2023

10/10 Excellent

Jijie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The house is clean and safe. The host is kind and helpful.
Stayed 1 night in Mar 2023

8/10 Good

mark, essex

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely room in a great location. Friendly family owners.

10/10 Excellent

Lucie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent séjour dans cette casa ! Bienveillance, gentillesse et accessibilité au rendez-vous ! Je vous conseille vraiment de séjourner ici. ☺️
Stayed 4 nights in Mar 2025

10/10 Excellent

Anna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Totally recommended!!!

Best experience!! Room was very clean and we had everything we wished for!! Breakfast was also great and with a variety of goods to choose from!! There was a big flexibility on checking in the room! All in all we re very lucky to chose this place to stay at!!!
Stayed 1 night in Dec 2024

10/10 Excellent

Ulrich

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Breakfast. Bus station for bus to Playa Ancon 100m away in same street. Bars, restaurants, cubatours agency, bicycle rent, shops in same street, Plaza Mayor 2 min walking distance.
Stayed 3 nights in Dec 2024

10/10 Excellent

Renato

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Lauriane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

4/10 Poor

Mustafa

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Otel sahipleri cana yakın insanlardı ama galiba böcek vardı odada her tarafımı yediler.
Stayed 3 nights in Jul 2024

10/10 Excellent

laura

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La casa es muy linda y doña Elena una persona especial. Nos hizo sentir como en familia. Gracias
Stayed 2 nights in Jul 2024

10/10 Excellent

Klaus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kindly Family, good Breakfast, i feel good.
Stayed 5 nights in May 2024

10/10 Excellent

Sergio

Stayed 2 nights in Apr 2024

10/10 Excellent

Bego

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estuvimos muy agusto en casa de Rosa. Esta muy bien situada en pleno centro. Un placer y hasta la próxima!
Stayed 2 nights in Mar 2024

6/10 Okay

Hubert

Liked: Cleanliness
Stayed 3 nights in Mar 2024

10/10 Excellent

Alain

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bon accueil chez l’habitant. La famille est adorable et très serviable. Je recommande vivement. La casa particular est très bien placée dans le centre historique et aux pieds des taxis.
Stayed 3 nights in Mar 2024

10/10 Excellent

Luca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Trinidad is one of the best ciudad to visit. House very clean and very nice. Rosa is a super host, very nice person and all the family is very welcoming Highly recommend

6/10 Okay

Verified traveller

Liked: Staff & service
There are small insects similar to ants in the room
Stayed 2 nights in Feb 2024

10/10 Excellent

Else

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice accommodation with specious rooms. Location was perfect. Very close to Plaza Mayor, busstop and Cubatur.
Stayed 2 nights in Jan 2024