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Clarion Collection Hotel Aurora

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Clarion Collection Hotel Aurora

Outdoor spa tub
Lobby lounge
View from property
Front of property
Desk, laptop workspace, iron/ironing board, cots/infant beds

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast included
    Breakfast included
  • Gym
    Gym
  • Pet-friendly
    Pet-friendly
  • Hot tub
    Hot tub
  • 24/7 front desk
    24/7 front desk
  • Parking available
    Parking available

Explore the area

Map
Sjøgata 19-21, Tromsø, 9291
  • Art Museum of Northern Norway
    2 min walk
  • Tromso Cathedral
    3 min walk
  • Andreas Aagaard House
    4 min walk
  • Tromsø (TOS-Langnes)
    9 min drive

Room options

View all photos for Superior Double Room, 1 Double Bed

Desk, laptop workspace, iron/ironing board, cots/infant beds

Superior Double Room, 1 Double Bed

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds (Includes a light evening meal)

Standard Room, 2 Single Beds (Includes a light evening meal) | Desk, laptop workspace, iron/ironing board, cots/infant beds

Standard Room, 2 Single Beds (Includes a light evening meal)

  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Moderate Room, 1 Double Bed (Includes a light evening meal)

Moderate Room, 1 Double Bed (Includes a light evening meal) | Desk, laptop workspace, iron/ironing board, cots/infant beds

Moderate Room, 1 Double Bed (Includes a light evening meal)

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed (Includes a light evening meal)

Standard Room, 1 Double Bed (Includes a light evening meal) | Desk, laptop workspace, iron/ironing board, cots/infant beds

Standard Room, 1 Double Bed (Includes a light evening meal)

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

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includes taxes & fees
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About this property

Clarion Collection Hotel Aurora

Waterfront hotel with free breakfast and fitness centre
A restaurant, a fitness centre and a sauna are available at this smoke-free hotel. Free weekday breakfast and free WiFi in public areas are also provided. Other amenities include a conference centre, Access to hot tub and self parking. Housekeeping is not available.
Clarion Collection Hotel Aurora offers 121 accommodations with a hairdryer. LCD televisions come with digital channels.

Bathrooms include baths or showers. Guests can surf the web using complimentary wireless Internet access. An iron/ironing board, change of towels and change of bedsheets can be requested.

Recreational amenities at the hotel include Access to hot tub, a sauna and a fitness centre.
Clarion Collection Hotel Aurora's great location gets high marks from our customers. During your stay, you're just a quick walk from Art Museum of Northern Norway. Free breakfast, free WiFi in public areas and a restaurant are available.
  • Free buffet breakfast served on weekdays
  • Free WiFi
  • Enjoy a bite to eat at the buffet restaurant
  • Self-parking available for a fee
  • Amenities include meeting rooms, a conference centre and laundry facilities
  • On-site recreation includes a gym and a sauna
  • Guests have great things to say about the location and the helpful staff
  • Steps from Art Museum of Northern Norway and Nordnorsk Kunstmuseum
  • Pets welcome for a fee
Clarion Collection Hotel Aurora offers its guests Access to hot tub, a sauna, and a fitness centre. There's a restaurant on site. Free breakfast is served on weekdays. Public spaces have free WiFi.

Event space at this hotel measures 2153 square feet (200 square metres) and includes a conference centre. The business-friendly Clarion Collection Hotel Aurora also features multilingual staff, a garden, and coffee/tea in common area. Parking is available for a fee.

This 3.5-star Tromsø hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 7:00 AM to 10:00 AM.
Restaurant Aurora – This buffet restaurant serves breakfast, dinner and light fare.

Languages

English, German, Norwegian, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (NOK 200 per day)

Food and drink

  • Free buffet breakfast available on weekdays 7:00 AM to 10:00 AM
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Restaurant Aurora

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Multilingual staff
  • No housekeeping service

Business services

  • Conference centre (2,153 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • On the waterfront

Accessibility

  • Lift

More

  • 100% renewable energy
  • 5 floors
  • Built in 2001
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable tableware
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with digital channels

More

  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: NOK 250 per pet, per stay

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 9 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NOK 300.0 per night.
  • Cots (infant beds) are available for NOK 100.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: NOK 200 per day
  • Pet fee: NOK 250 per pet, per stay
  • Crib (infant bed) fee: NOK 100.0 per night
  • Rollaway bed fee: NOK 300.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival.

We should mention

  • Up to 3 children aged 9 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Clarion Bryggen
Clarion Bryggen Tromso
Clarion Hotel Bryggen
Clarion Hotel Bryggen Tromso
Clarion Collection Hotel Aurora Tromso
Clarion Collection Hotel Aurora
Clarion Collection Aurora Tromso
Clarion Collection Aurora
Clarion Tromso
Tromsø Clarion

Clarion Collection Hotel Aurora Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 469 out of 1002 reviews" "
Rating 8 - Good. 379 out of 1002 reviews" "
Rating 6 - Okay. 112 out of 1002 reviews" "
Rating 4 - Poor. 24 out of 1002 reviews" "
Rating 2 - Terrible. 18 out of 1002 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Edit

Liked: Cleanliness, staff & service, property conditions & facilities
Free breakfast and dinner bufe are great features.
Stayed 1 night in Aug 2024

6/10 Okay

Karsan

Travelled with family
Liked: Cleanliness, staff & service
I think it was basic hotel like 3 star. Room was dark not bright
Stayed 1 night in Jul 2024

10/10 Excellent

Catherine

Stayed 2 nights in Jun 2024

10/10 Excellent

Jerry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful hotel with extremely helpful and competent staff.
Stayed 1 night in Jun 2024

8/10 Good

RUJUN, Beijing

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s not usual that there is no kettle, safe or even cups for drinking water in the room
Stayed 2 nights in Jun 2024

8/10 Good

martha

Stayed 2 nights in Jun 2024

8/10 Good

Leonard

Stayed 1 night in Jun 2024

8/10 Good

Parijat, Palatine

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location basic hotel
Stayed 3 nights in Jun 2024

8/10 Good

Taylor Samuel

Stayed 8 nights in Jun 2024

8/10 Good

Charlotte

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth a visit, just hope you dont go on cruise day
Good hotel in a great location. Beds a little on the soft side and only 1 pillow available.However place very clean with the exception of a bad stain on the chair which I covered up with a towel before sitting on. Bit of a disaster checking in, had to wait until 16:45 for a key as it was a big change over day. It was unfair on the reception staff, just 1 person early and late shift. They need more staff on when its cruise change-over . They did provide free coffee and a bit of cake but it didnt really make up for such a delay. Decent evening meal, the beef patties (hamburger type things) not to my liking but there was plent of salad and other bits to eat. You cannot go hungry here even if youre a bit of a picky eater. Overall, good and i would stay again.
Stayed 1 night in Jun 2024

10/10 Excellent

john

Stayed 1 night in Jun 2024

8/10 Good

Meredith

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We needed a place to stay for a night after a cruise. This was perfect. It is right on the water, but near everything. We could walk all around and also catch the bus right out front to get to the cable car up the mountain. They serve an amazing free breakfast. All in all, the perfect place for our needs.
Stayed 1 night in Jun 2024

6/10 Okay

Desiree

Travelled with group
Liked: Cleanliness, staff & service
The soap smells amazing. Every other hotel was booked out and they made space for us.
Stayed 1 night in Mar 2024

10/10 Excellent

andrew, EDINBURGH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my 2nd time to Tromso,the last being in November of last year. On both occasions I chose a Clarion Hotel, two next to each other. Whilst this one did not have views from the rooms looking out to the Artic Cathedral this did not matter. The hotel was only a few steps away from the harbor. Whilst all the staff I met were very welcoming the young female Filipino on the front desk went the extra mile sourcing a plug to fit my uk items. She is a credit in providing excellent customer service and sure a credit to your hotel and company. I will definitely be back and will only chose a Clarion Hotel. I could not fault the restaurant, all the meals they provided including the afternoon coffee and cake are a nice touch at no extra cost. The public areas could do with a touch up but this is minor to the excellent hospitality provided each time. I would not hesitate to recommend this hotel or its sister one next door if you are planning a trip to Tromso.
Stayed 5 nights in Apr 2024

10/10 Excellent

Joanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked having dinner included for all guests as well as breakfast, tea and cake in the afternoon and tea/coffee available 24/7. This really made a difference in a city where eating out is generally expensive. The hotel was very clean and quiet, and the beds comfortable. The staff were pleasant, friendly and helpful.
Stayed 6 nights in Apr 2024

10/10 Excellent

Marcela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food is very good and is included! The sauna and jacuzzi are a great plus. Staff is very nice and helpful, the location is unbeatable. However rooms are a little small and it needs new carpets and some painting of the doors etx around the halls of the rooms.
Stayed 3 nights in Apr 2024

10/10 Excellent

Deepa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
its quiet near to all attractions, everything almost walkable distace the options for breakfast ,dinner and afternoon coffee is life saving , really enjoy the evening dinner specially.
Stayed 3 nights in Mar 2024

8/10 Good

Michael Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Greeted by friendly staff and a simple check in. The rooms were adequately equipped. You have to ask for the room to be serviced. The food wasn’t great but was all included and it was very busy at meal times.
Stayed 4 nights in Mar 2024

8/10 Good

Sarah Melanie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect central location, great breakfast.
Stayed 4 nights in Mar 2024

10/10 Excellent

Samantha, North canton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was for 6 nights in total, we were pleasantly surprised by the included meals and friendly staff. We were able to book all of our excursions through Magic Tromso right in the hotel lobby and were able to do everything we wanted to book last minute. I highly recommend this hotel for the location and cost. The only downfall was that the hot tub wasn’t included in the booking. It was a small added fee which I must have overlooked on their website.
Stayed 6 nights in Mar 2024

8/10 Good

antoine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay
Stayed 1 night in Mar 2024

10/10 Excellent

Theophilus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent ideally located hotel
Great hotel, ideally located, staff helpful and friendly (Wael went out of his way to extend our stay), breakfast excellent and evening meal good - both included in rate which is good; room spacious but would have loved to have cupboards, tour operator in lobby was good, room rate was high
Stayed 2 nights in Mar 2024

10/10 Excellent

Ailsa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, conveniently placed hotel with good food and friendly helpful staff.
Stayed 2 nights in Mar 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds & pillows were comfortable. Adequate size room. Breakfast was exceptional. There is afternoon tea which is free & daily free preset dinner if you wish. All in all, great stay!
Stayed 7 nights in Mar 2024

10/10 Excellent

ERIKA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
The hotel was EXCELLENT! The entire staff is friendly and welcoming. Rooms are warm, beds very comfy, and water is super hot! The location couldn’t be better as tours meet within a 5 min walking radius. There are restaurants and bars in the immediate surroundings, yet there isn’t any noise during the night. The breakfast consists of croissants, breads, cereals, eggs, bacon, pancakes, fruit, cold cuts/cheese, yogurt. There is 24 hr coffee and tea, afternoon cake, and a nightly meal (changes every day). Would return to this hotel in a heartbeat.
Stayed 4 nights in Mar 2024