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Enter St. Elisabeth Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Enter St. Elisabeth Hotel

Outdoor spa tub
Select Comfort beds, soundproofing, cots/infant beds, free WiFi
Hot tub, steam room
Hiking
Reception

Reviews

7.4 out of 10

Good

Popular amenities

  • Spa
  • Pool
  • Hot tub
  • Gym
  • Parking available
  • Breakfast included

Explore the area

Map
Mellomveien 50, Tromsø, 9007
  • Tromsø Kunstforening
    5 min walk
  • Tromso Center for Contemporary Art
    5 min walk
  • Polaria
    7 min walk
  • Tromsø (TOS-Langnes)
    9 min drive

Room options

View all photos for Superior Twin Room

Select Comfort beds, soundproofing, cots/infant beds, free WiFi

Superior Twin Room

  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin Room, Sea View

Select Comfort beds, soundproofing, cots/infant beds, free WiFi

Superior Twin Room, Sea View

  • 19 sq m
  • Sea view
  • Sleeps 2
  • 2 Single Beds

View all photos for Basic Double Room, Sea View

Select Comfort beds, soundproofing, cots/infant beds, free WiFi

Basic Double Room, Sea View

  • 14 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Double Room

Select Comfort beds, soundproofing, cots/infant beds, free WiFi

Basic Double Room

  • 14 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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Exterior

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4.3 out of 5, Excellent, (1001)
The price is CHF 392
for 1 room
includes taxes & fees
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About this property

Enter St. Elisabeth Hotel

Hotel in Tromsø with full-service spa and free breakfast
Along with a full-service spa, this smoke-free hotel has an indoor pool and a 24-hour health club. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a snack bar/deli, a sauna and Access to hot tub are on-site. Housekeeping is not available.
Enter St. Elisabeth Hotel offers 24 accommodations. Beds feature Select Comfort mattresses. Flat-screen televisions come with cable channels.

Bathrooms include a shower. This Tromsø hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour health club and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Seasons Spa. The spa is equipped with a hot tub and a steam room. The spa is open daily.
During your stay at Enter St. Elisabeth Hotel, you're just a quick walk from Tromsø Kunstforening. Features include free breakfast and free WiFi in public areas, plus a full-service spa.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Treat yourself with a visit to the full-service spa
  • Services include tour or ticket assistance, a porter and luggage storage
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Just a 5-minute walk from Tromsø Kunstforening and 5 minutes on foot from Tromso Center for Contemporary Art
Enter St. Elisabeth Hotel offers its guests a full-service spa, an indoor pool, and a 24-hour health club. There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi.

A hot tub, a sauna, and spa services are also featured at Enter St. Elisabeth Hotel. Parking is available for a fee.

This 3-star Tromsø hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.

Languages

Czech, Danish, English, German, Norwegian, Polish, Romanian, Slovak, Spanish, Swedish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (NOK 350 per night)

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour health club
  • Full-service spa
  • Indoor pool
  • Library
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Cot (surcharge)
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • No housekeeping service
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Terrace

Full-service spa

  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Select Comfort mattress

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 25

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: NOK 100

Special check-in instructions

The front desk is open daily from 7:30 AM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternative location: [Enter Viking Hotel]
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Enter St. Elisabeth Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 7 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are available for NOK 150.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: NOK 350 per night
  • Late check-out fee: NOK 100 (subject to availability)
  • Crib (infant bed) fee: NOK 150.0 per day
  • Spa fee: NOK 475 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and debit cards; cash is not accepted
The front desk at this property is open daily from 7:30 AM - 10 PM.
Guests arriving after hours will need to go to the following location to check in: Enter Viking Hotel
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • One child aged 7 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

St-Elisabeth Hotell Og Helsehus
St-Elisabeth Hotell Og Helsehus Hotel
St-Elisabeth Hotell Og Helsehus Hotel Tromso
St-Elisabeth Hotell Og Helsehus Tromso
Enter St.Elisabeth Hotel Tromso
Enter St.Elisabeth Tromso
Enter St.Elisabeth
St Elisabeth Hotell Og Helsehus
Enter St.Elisabeth Hotel
Enter St Elisabeth Hotel Hotel
Enter St. Elisabeth Hotel Hotel
Enter St. Elisabeth Hotel Tromsø
Enter St. Elisabeth Hotel Hotel Tromsø

Enter St. Elisabeth Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 42 out of 180 reviews" "
Rating 8 - Good. 76 out of 180 reviews" "
Rating 6 - Okay. 41 out of 180 reviews" "
Rating 4 - Poor. 7 out of 180 reviews" "
Rating 2 - Terrible. 14 out of 180 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher John

Liked: Cleanliness
Stayed 6 nights in Mar 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy Lodging!
Great people and very helpful. Very close to downtown
Stayed 3 nights in Dec 2023

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
This hotel is just like a YMCA hostel! We were told there was only packed breakfast! The room they offered us was no bigger than a broom cupboard so we asked to be moved. The room was slightly better but still plain and sparse. In the morning we didn’t get breakfast and there was no reception, just shutters pulled down. So we phoned up Amelia hotel which was in same group so we moved there. Don’t bother booking into the st Elisabeth hotel because it nothing like the description. Probably the worst hotel that I’ve ever been in. Save your money and book into one of the other Enter group hotels. !!!!!
Stayed 4 nights in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2020

10/10 Excellent

Georgina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay with amazing scenery.
It was a lovely hotel with magical views across Tromsø. The staff were polite and really helpful. It’s just a short walk from the town centre but not an inconvenience. We would definitely stay here again.
Stayed 3 nights in Jan 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
The overall stay was okey. The common area is fully stocked with coffee and tea. And there is a small kitchen with a small fridge. The room was also clean but is not carpeted. So even if the heater was in maximum level, the room was still a bit cold. It would be nice for the guests to be informed that the hotel was previously a hospital and used as clinic now.
Stayed 2 nights in Nov 2019

2/10 Terrible

Verified traveller

Business traveller
Disliked: Staff & service
I booked a twin room for two colleagues. This specifically mentioned in messaging to the hotel and the twin room specifically booked. The guys get to their room late after a long day of work and travel and there’s one bed in the room. I think telling me so I could have booked somewhere that could accomodate them would have been a reasonable thing to do which would have avoided a hard working tired person having to sleep on a floor.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities
no breakfast on site need to go to another branch hotel for breakfast inconvenient in a very cold town otherwise good place to stay
Stayed 3 nights in Jun 2019

2/10 Terrible

Vishal

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely horrible.. I have stayed in 400 plus hotels in 30 plus countries n this was disgusting for the value u pay.its a one star property with no basic amenities such as a kettle in the room or clean sheets and a proper blanket.. not to mention no basic toiletries such as shampoo and conditioner in the bathroom..also the hotel has a hospital on one of the floors and it's such a negative feeling..the staff at reception especially Elisabeth is not at all helpful and accommodating n kind..would never stay again and would strongly recommend a no for this place
Stayed 4 nights in Dec 2018

6/10 Okay

Rasmus

Liked: Cleanliness, staff & service, property conditions & facilities
Not bad. Avarage. Friendly and helpfull staff. Poolarea looked very good on the pictures, butt closed for the summer? Why?? Kids rather disapointed...
Stayed 1 night in Jul 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Worst hotel ever
Pool closed, no water, no parking. This is the worst hotel I have been ever. Staff told us they had a problem with pool pipes and that eas the reason to close the pool and no water but the prices for room were exactly the same for a one star or less hotel service.
Stayed 1 night in Apr 2018

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is about 10mins drive from airport. I saw the northern lights while driving to the hotel, which was a big bonus! The breakfast was basic, but plenty of it. the hotel booklet said that the gym would be open at 7am, so I got up early and went there at 7am, and waited 25 mins and no one showed up, which was annoying, as I could have stayed in bed. I would stay here again, the gym look very good from what I could see though the glass door!

10/10 Excellent

steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice Hotel
My partner and I were in Tromsø for 4 days to “chase” the Northern Lights. We picked the St. Elisabeth Hotel frankly because they had rooms at an affordable (Norway “affordable”) rate and a good, if not ideal, location. After our stay I am not sure I would have cared to stay anywhere else. My partner’s luggage did not arrive on our flight and the help at the front desk telephoned all around to help us track it down. Everyone we encountered at the hotel was polite, friendly and willing to do whatever we needed to make our stay enjoyable. True it is about a 10-15 minute walk to get to the center of town, but it is an easy walk and twice we saw the “Lights” on the walk back to the hotel. Ølhallen, the best bar in town (in my opinion), is less than a 10 minute walk. The breakfast (an additional 105 kr) is amazing and served on the top floor with a gorgeous view over the city. Some reviewers have complained about the cost of parking but the hotel does not own the land they sit on so the parking fees are the standard Tromsø public parking fees...the St. Elisabeth Hotel has no say in those rates. Our stay was very nice and I would do it again if I ever found myself in Tromsø.
Stayed 4 nights in Jan 2018

8/10 Good

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean with great staff
Staff are very friendly and happy to help. Parking is a bit expensive though, but it's Norway!

10/10 Excellent

Jason, Lincoln

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
friendly comfortable hotel
Good friendly hotel. Very helpful staff. Took a kettle but they do supply a small kitchen on each floor and a sitting area on each floor. Great for talking to your friends in comfort. Maria was especially helpful telling us where to eat etc.

8/10 Good

Charlita, Billinghay

Liked: Cleanliness, staff & service
Disliked: Room comfort
Great hotel except booked family room and got a z-bed for the extra which was not very good at all.

8/10 Good

gaurav, Nijmegen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was a nice stay with friendly staff

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Affordable hotel 10-15 min away from city center
The hotel was very clean. Room was big and clean with spectacular views of Tromso. The location is a 12-15 minute walk from the city center. Walking can be tricky on the icy road. The hotel is at the top of a hilly road.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
dirty common area near front desk.
dirty common area near front desk. crumbs on tables and chairs and wasn't cleaned during the 2 days we were there.

4/10 Poor

andy, northern ireland

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Midnight sun marathon visit
I don't normally leave reviews. Arrived late (12 midnight) - had already contacted hotel and confirmed this was ok. Check in service was poor - the staff were polite enough but took over 20min to arrive, struggled with keys and don't really know process. No blackout curtains is strange given it is 24/7 sunlight in summer - very bright so little sleep. Room was small but clean. Sounded like a dance floor above my room on level 3. Then I found out there was! Noisy until about 4am on both nights of my stay. Wedding party on night 2 made things worse. Hotel is a little out of town but only bout a 10min walk - quite steep access which must be hard in winter! Check out process was as poor as check in. Hotel price was ok but don't expect anything better than 'at best average'. Marathon was good course and Tromso is a nice city in a lovely setting - beautiful. norweigan people were really nice too and would definitely recommend the country but not this hotel.

8/10 Good

Amelia, Leicester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, very clean rooms- excellent value.
Very comfortable room and pleasant hotel. The inclusion of free delicious coffee was a huge bonus! The underfloor heating in the bathroom was also a big plus, a nice shower too. The view from the breakfast room was lovely, and we were about 10 minutes walk away from the centre, so a pretty good location. The swimming pool was also very nice, although it wasn't made clear to us when checking in what the protocol was - basically you request at the reception first when you want to use it, and they arrange with the fitness centre downstairs for you. You can also get extra towels for this. There's a sauna in the changing rooms which was heaven!

10/10 Excellent

Jeff, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel at downtown
A very good place to stay for shopping in downtown area.

10/10 Excellent

Charlie, London, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very central, with the best gym
The hotel was very centrally located, a five minute walk to the centre. It is recently renovated, and was prior the only hospital in the area.. Everyone you meet in Tromsø was born here, so they all know where it is. The gym is amazing for a hotel, as it is actually a full gym and pool, for which people pay membership. As a hotel guest you are given free access. The staff was very helpful. Calling taxis, giving directions, etc. There is free coffee in the lobby.

8/10 Good

david h, sydney australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable hotel with large bedroom and bathroom.
a no frills Norwegian hotel with very comfortable bedroom and large bathroom. Very clean with a good breakfast and panoramic views of the surrounding mountains

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
About 10 to 15 minutes walk from the centre of tromso. Nice views of mountains from hotel room or breakfast room on the 5th floor. Breakfast was OK with breads, cheeses, meats, smoked salmon and cereal. Beds were comfortable but narrow,the room was cleaned every 2 ddays. The hotel staff were very friendly.