Hampton Inn by Hilton Troy

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hampton Inn by Hilton Troy

Desk, blackout curtains, iron/ironing board, Internet
Exterior
Outdoor pool
Reception
Reception

Reviews

8.4 out of 10

Very good

Popular amenities

  • Parking available
  • Pet-friendly
  • Pool
  • Breakfast included
  • Gym
  • Housekeeping

Explore the area

Map
103 Troy Plaza Loop, Troy, AL, 36081
  • Veterans Memorial Stadium
    3 min drive
  • Troy University
    3 min drive
  • Waffle House
    2 min walk
  • Baskin-Robbins
    2 min walk

Room options

Room

  • 27 sq m
  • Sleeps 3
  • 1 King Bed

Standard Suite, Accessible, Non Smoking

  • 27 sq m
  • Sleeps 5
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Suite, 2 Queen Beds, Non Smoking

  • 26.9 sq m
  • Sleeps 5
  • 2 Queen Beds

Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

  • 27 sq m
  • Sleeps 4
  • 1 King Bed

Studio, Accessible, Non Smoking

  • 27 sq m
  • Sleeps 3
  • 1 King Bed

Basic Room

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Hampton Inn by Hilton Troy

Adults-only hotel with free breakfast and fitness centre
An outdoor pool, a fitness centre and self parking are available at this smoke-free hotel. Free full breakfast and free WiFi in public areas are also provided. Additionally, a seasonal outdoor pool, a business centre and dry cleaning are on-site.
Hampton Inn by Hilton Troy offers 82 air-conditioned accommodations with coffee/tea makers and complimentary newspapers. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and hairdryers.

32-inch LCD televisions come with premium cable channels. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hampton Inn by Hilton Troy. During your stay, you'll be within walking distance of Veterans Memorial Stadium. Features include free breakfast and free WiFi in public areas, plus an outdoor pool.
  • Free full breakfast served daily
  • Free Wi-Fi in some public areas
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a business centre and meeting rooms
  • On-site recreation includes a gym
  • Just a 3-minute drive from Veterans Memorial Stadium and a few minutes from Troy University
  • Pets welcome for a fee
Hampton Inn by Hilton Troy offers its guests an outdoor pool and a fitness centre. Public spaces have free WiFi. Business amenities include a business centre and meeting rooms. Free breakfast is served daily. The business-friendly Hampton Inn by Hilton Troy also features laundry facilities, dry cleaning/laundry services, and express check-out. For a fee, parking is available.

This Troy hotel is smoke free.

Guests are served a free full breakfast daily from 6:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: High-speed internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 3.87 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Built in 2004
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Service animals are exempt from fees.

Children and extra beds

  • Children younger than 21 are not allowed at this adults-only property. All guests 21 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 3.87 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and debit cards; cash is not accepted
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open on 01 March and close on 04 September.
  • Pool access available from 8 AM to 10 PM
  • This is an adults-only property and guests under 21 years old aren't allowed.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Hotel Troy
Hampton Inn Troy
Hampton By Hilton Troy Troy
Hampton Inn Hilton Troy Hotel
Hampton Inn Hilton Troy
Hampton Inn Troy Hotel Troy
Hampton Inn by Hilton Troy Troy
Hampton Inn by Hilton Troy Hotel
Hampton Inn by Hilton Troy Hotel Troy

Hampton Inn by Hilton Troy Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 294 out of 602 reviews" "
Rating 8 - Good. 171 out of 602 reviews" "
Rating 6 - Okay. 71 out of 602 reviews" "
Rating 4 - Poor. 44 out of 602 reviews" "
Rating 2 - Terrible. 22 out of 602 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Julissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All great
Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Jimmy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was not a bad place to atay for a night
Stayed 1 night in Jul 2024

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Carolyn

Stayed 1 night in Jul 2024

2/10 Terrible

Christopher

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I recently stayed at the Hampton Inn in Troy, AL. Our stay was from Thursday, July 18-Sunday, July 21. Our confirmation was for a suite room. We checked in Thursday the 18th for our suite in room 102. After unpacking in our room to get settled for the evening, we noticed the floor was flooded in the doorway to the bedroom and upon opening the closet it was puddled. The front desk claimed it was from cleaning the carpet. The front desk quickly apologized and moved us to another room in 105. This room was a downgrade as they didn’t have any other suites available. We noticed in the middle of the night that the toilet would not flush. The next morning, we were placed in our third room, 107, for this trip. This is not easy being moved so many times due to my wife being in her third trimester pregnant and traveling with a toddler. We have tried multiple times to get answers from multiple employees at Hilton about points compensation and zero progress has been made. This is the worst hotel experience our family has had. Hilton has become our number one choice for hotel stays, but the way this trip has gone has been terrible.
Stayed 3 nights in Jul 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Just seemed run down and dingy dirty. Needs some updating.
Stayed 1 night in Jul 2024

4/10 Poor

Kimberly

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Dianne, Tuscaloosa

Liked: Cleanliness, staff & service, property conditions & facilities
Rodney, at the check-in desk, was especially helpful!
Stayed 1 night in Jul 2024

2/10 Terrible

Gregory

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

LaKendra

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Overall the property is dated. The AC unit was noisy. There was no way to fully close the curtains to block the sun from blaring your eyes, while trying to sleep in. The light fixtures were rusted in the rooms. There were people constantly hanging/sitting around the front of the property.
Stayed 1 night in Jul 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Terra

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Staff at front desk was on his personal phone the entire time we were trying to check in. He gave us no information about breakfast - time or where it’s served. Didn’t even tell me what our room number was. Had to look at key holder to figure that out. Then we proceed to elevators to find note posted that elevator was out of service. We were on the 3rd floor!!!! Front desk made NO mention of any of this. Room appears clean.
Stayed 1 night in Jun 2024

10/10 Excellent

Misty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10
Stayed 1 night in Jun 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
It was updated and clean.
Stayed 1 night in Jun 2024

8/10 Good

Rose, louisville

Stayed 1 night in Jun 2024

6/10 Okay

Ashley

Stayed 1 night in Jun 2024

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service. Room was clean and comfortable. Breakfast was the best I’ve had at a Hampton inn.
Stayed 1 night in May 2024

6/10 Okay

Joel

Business traveller
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in May 2024

2/10 Terrible

Trisa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was awesome;however, I had to get another room because the suite I reserved through Expedia was not available when I checked in.
Stayed 1 night in May 2024

4/10 Poor

Scott

Disliked: Cleanliness
Dirty
Stayed 1 night in May 2024

6/10 Okay

Joan

Liked: Room comfort
Comfort Inn not up to Hilton’s standards.
Deal staff were in shorts/ sweatshirts-looked very unprofessional. Although friendly. Room needed work. Shelves falling off wall in bathroom, shower sprayer old and cruddy, new was the worst. The breakfast was good, pastry fresh and the lady who ran the breakfast area very friendly.
Our view.
Shelves loose and falling.
Disgusting looking shower head that sprayed all over.
Stayed 1 night in May 2024

8/10 Good

Denny

Liked: Cleanliness, staff & service, property conditions & facilities
Quite. Friendly staff. I didn't like the hard bed.
Stayed 1 night in Apr 2024