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The Ship and Castle

3-star property
THE WATERFRONT, SAINT MAWES, Truro, England 044 511 21 42
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4.0 out of 5
Very good!
See all 4 ebookers Reviews

"Beautiful views and area " More

By a verified traveller on Fri 14 Jun 2024

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Superior Twin Room, Sea View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Double Room, Sea View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us they can't get enough of The Ship and Castle's great location. During your stay, you're just a quick walk from Cornwall Area of Outstanding Natural Beauty. Features include free WiFi in public areas, plus a restaurant and a bar.

  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, laundry facilities and a lift
  • Guests have great things to say about the helpful staff and the location
  • Steps from Cornwall Area of Outstanding Natural Beauty and St. Mawes Beach
  • Dogs welcome for a fee

The Ship and Castle ratings based on 4 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Ship and Castle

Everyone (1) Couples (1) Family (1)
4 out of 5
Beautiful views and area

Posted by on 14 Jun 2024

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Comment from Hotel Management

26 Jun 2024 by Andrew

Hi Jacqueline, Thanks for your review, we are very lucky to live in a beautiful area of Cornwall and so glad you could come along and experience that too!

4 out of 5
All good

Posted by on 28 Aug 2021

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3 out of 5
The harbour view advertised was not expected to have to put your head right out of the window and turn 90 degrees to see it through a slot. The en-suite was ridiculously small. You hit your chin on the basin when sitting on the toilet and you could not easily get out of the shower past the basin. The windows didn’t open/close properly. The décor between the sash window and double glazed inner units was damp, dirty and ugly. The bathroom blind was broken and could not be used. The duvet cover was worn out and torn. But the location was very good.

Posted by on 29 Jul 2019

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5 out of 5
arrived at 4pm and was greeted by receptionist who was lovely .check in was easy in fact we up graded to a sea room with a view which was fantastic. Dinner was delicious also was the breakfast.value for money and will definitely stay here again .It was also dog friendly too. set in a beautiful setting .

Posted by , from devon on 2 Apr 2018

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About the The Ship and Castle

Location THE WATERFRONT, SAINT MAWES, Truro, England TR2 5DG

Property Features

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The Ship and Castle also features laundry facilities, a front desk safe, and a lift. Parking is available for a fee.

  • 54 guestrooms or units
  • Deli
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Lift
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi , Internet access - wireless

Parking

Self parking (surcharge)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

The Ship and Castle offers 54 accommodations with coffee/tea makers and a hairdryer. Cable televisions are provided. Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Television
  • Cable channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Iron and ironing board available
  • Desk
  • Heating
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 8:30 AM to 10 AM.

On-site venue – This restaurant serves breakfast and dinner.

View Cafe – This café only serves light fare. Open daily.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: GBP 15 per pet, per night
  • Only dogs are allowed Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property does not follow regional sanitisation guidelines
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 10.95 per person
  • Self-parking fee: GBP 8 per night
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ship Castle Hotel St Mawes
  • Ship Castle St Mawes
  • The Ship Castle
  • The Ship Castle Hotel
  • The Ship and Castle Hotel
  • The Ship and Castle Truro
  • The Ship and Castle Hotel Truro
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.