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Bluesun Hotel Neptun

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Bluesun Hotel Neptun

On the beach, beach volleyball
Outdoor pool, pool umbrellas, pool loungers
View from property
Front of property
View from room

Reviews

8.4 out of 10

Very good

Popular amenities

  • All-inclusive
    All-inclusive
  • Bar
    Bar
  • Parking available
    Parking available
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service

Explore the area

Map
Slatina 4, Tucepi, 21325
  • Tucepi Beach
    12 min walk
  • Tucepi Harbor
    18 min walk
  • Makarska Promenade
    7 min drive
  • Brac Island (BWK)
    103 min drive

Room options

View all photos for Standard Double Room, Balcony, Partial Sea View

Standard Double Room, Balcony, Partial Sea View | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Double Room, Balcony, Partial Sea View

  • 19 sq m
  • Partial sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite, Balcony, Partial Sea View

Suite, Balcony, Partial Sea View | Balcony

Suite, Balcony, Partial Sea View

  • 46 sq m
  • Partial sea view
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Superior Double Room, Balcony, Partial Sea View

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Superior Double Room, Balcony, Partial Sea View

  • 21 sq m
  • Partial sea view
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Standard Double Room, Balcony, Annex Building

View from room

Standard Double Room, Balcony, Annex Building

  • 16 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room, Balcony, Annex Building

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Superior Double Room, Balcony, Annex Building

  • 24 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Double Room, Balcony

Standard Double Room, Balcony | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Double Room, Balcony

  • 19 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room, 2 Bedrooms

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Family Room, 2 Bedrooms

  • 36 sq m
  • Park view
  • Sleeps 5
  • 2 Queen Beds and 1 Single Bed

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About this property

Bluesun Hotel Neptun

Waterfront hotel with an outdoor pool
At Bluesun Hotel Neptun, spend the day on the private beach where you can enjoy volleyball, then return for a meal at one of the hotel's 3 restaurants.
Bluesun Hotel Neptun offers 252 air-conditioned accommodations with a safe and a hairdryer. Rooms open to balconies. LCD televisions come with cable channels.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

5 outdoor tennis courts and a health club are featured at the hotel. An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Bluesun Hotel Neptun, you'll be within walking distance of Tucepi Beach. Free breakfast, free WiFi in public areas and 3 restaurants are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Drinking and dining options include 3 restaurants, a coffee shop, a poolside bar and a bar/lounge
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include a children's club, tour or ticket assistance and luggage storage
  • On-site recreation includes 5 outdoor tennis courts, a gym and basketball
  • 12 minutes on foot from Tucepi Beach and a 3-minute drive from Tucepi Harbor
  • Airport and local-area shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Bluesun Hotel Neptun is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Unwind on the private beach, located just 10 metres away. After a day at the beach, enjoy amenities at Bluesun Hotel Neptun such as a complimentary children's club, an outdoor pool and a children's pool.

Free breakfast is available daily. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. This all-inclusive hotel also offers outdoor tennis courts, a health club and a garden. Parking is available for a fee.

This 3-star Tucepi hotel is smoke free.

Guests are served a free buffet breakfast daily from 7 AM to 11:30 AM.
Hotel's all.increstaurant – This buffet restaurant serves breakfast, lunch and dinner.
Kaštelet Restaurant & Bar – On-site restaurant. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet meals, snacks and select beverages included

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Lessons/classes/games

Aerobics
Dancing

Languages

Croatian, English, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Parking on site (EUR 9 per day)

Food and drink

  • Free buffet breakfast available daily 7 AM to 11:30 AM
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Hotel's all.increstaurant
  • Kaštelet Restaurant & Bar

Family friendly

  • Children's pool
  • Cot (surcharge)
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • No lift

More

  • 6 buildings
  • 8 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between 1 November and 26 April.

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per day, plus a deposit of EUR 100 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 33 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for EUR 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: EUR 9 per day
  • Pet deposit: EUR 100 per stay
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a security system
Front desk staff will greet guests on arrival.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

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Bluesun Hotel Neptun Hotel Tucepi
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smartline Bluesun Hotel Neptun All Inclusive

Bluesun Hotel Neptun Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 45 out of 116 reviews" "
Rating 8 - Good. 49 out of 116 reviews" "
Rating 6 - Okay. 15 out of 116 reviews" "
Rating 4 - Poor. 5 out of 116 reviews" "
Rating 2 - Terrible. 2 out of 116 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay.
Stayed 7 nights in May 2024

10/10 Excellent

Nadir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

8/10 Good

Kyle

Travelled with family
Liked: Cleanliness, amenities
.
Stayed 7 nights in Sep 2023

2/10 Terrible

David

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Front desk staff was generally disconnected/disinterested. The entire hotel common areas, hallways, lobby etc had an overpowering and obnoxious perfume smell to the point of getting a headache ! Not sure what it was masking ? Food was well below average or acceptable so we ate all meals offsite. Drinks were also poor as not fresh juice was available for mix- just syrup type. Gin/Tonic or Vodka/soda are the only option really. Wine was very poor and usually served warm along with ice cubes. The room was nicely updated and the A/C worked well. The rest of the experience and property was disappointing. Would not stay again.
Stayed 2 nights in Sep 2023

8/10 Good

Floare

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful pool area, very clean and easy access to the beach!
Stayed 1 night in Aug 2023

10/10 Excellent

HASAN

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice facility
Stayed 4 nights in Aug 2023

10/10 Excellent

Erika

Stayed 3 nights in Oct 2022

10/10 Excellent

Edyta

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect!
Nice hotel next to the beach
Stayed 5 nights in Aug 2021

8/10 Good

Kat

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We researched hotels that were all inclusive and did not cost the earth and settled here. It’s a nice hotel. Lovely building and didn’t feel too crowded (apart from pool side at times). The management were good and overall we were happy. Food wise - ok the first evening I was pretty disappointed - but again - for the money I thought there was huge range and nothing ever felt like it was about to run out. I think they could have done less slightly, better - but on the whole we ate well and the kids loved the buffet style approach and al the different types of food and drink. People worked hard at the hotel - we had a good stay.
Stayed 5 nights in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location
Nice hotel, good location, with decent quality food for an all-inclusive. Rooms in main building look to have been recently refurbished, and are fairly comfortable. Like most places, there are never enough sun-loungers, so can feel like a dash in the morning to claim a chair. We stayed in August 2021, and while face masks were encouraged to be worn in the buffet area, it was definitely optional. Plenty of hand sanitiser available at entry to buffet and main building (unsure of other areas). Cleaning staff were prompt in clearing and cleaning tables between guests. The pebble beach at front of resort is popular with locals and tourists alike.
Stayed 8 nights in Aug 2021

6/10 Okay

Verified traveller

Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Stayed 9 nights in Sep 2020

4/10 Poor

Joe, Prince George bc

Travelled with family
We had to cancel the stay because of covid-19 and property is not giving us a refund .
Stayed 4 nights in Jul 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Lovely pool. Well maintained and clean. Nicely furnished and comfortable. All inclusive drinks very poor overall. Beer ok. Wine on restaurant ok. Soft drinks awful. Very poor selection. Food ok but repetitive and on one evening we couldn't go in restaurant because of the awful overpowering smell of bad fish. The evening restaurant manager was rude and unhelpful. Some good evening entertainment but limited and not for young children. Room small but clean. When the sofa bed was pulled out the door to balcony was inaccessible and couldn't be opened or closed. No tea or coffee facilities in room.
Stayed 6 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Moved hotels
We were moved to a different hotel 12KM due to a fault at Bluesun Neptun. Whilst this was very disappointing as we booked this hotel for its location, the subsequent hotel in Brela was lovely
Stayed 4 nights in Sep 2019

8/10 Good

Milad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jul 2019

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jun 2019

8/10 Good

Nina, Finland

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel near the beach.
Good beds, nice and clean soundproof rooms, a lot of space for your clothes. All inclusive - well, could have been more variability of the food. Nice pools and sportpossibilities. Weekly free program included a lot of different sport, language lessons, miniclubs/-discos etc.
Stayed 7 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceeded our expectation. Close to beach, warm water, good pool, all-inclusive " no - grief" experience.
Stayed 1 night in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful
Great resort that is within driving distance to Split for a fraction of the cost. Would return
Stayed 5 nights in May 2018

8/10 Good

lauren , england

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, more aimed at children and families
I travelled with my partner, we found the hotel staff were very friendly, helpful and professional. Our room was comfortable, we stayed in the annex so slightly further away from the main hotel. The Buffett was a good standard, a wide selection to choose from. The only negative thing I would say is it was quite noisy and busy, so if your looking for a more peaceful place to relax then it might not be ideal. Parking was free which was great, the down side to this was you had to ask a member of staff to let you in and out of the car park, however they did this promptly. Overall I would recommend this hotel!
Stayed 4 nights in Jul 2017

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Place is ok. Avarage age for visitors is 50+. Rooms remodeled, nice and clean but small. Service in hotel is awsome, they are always there if you need them. I didn't like the food. Defintely, they need to do something about it!!! Very cheap and no taste!!! My overall rating is low becouse of food!!!

2/10 Terrible

Jeff, Canada

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not book annex room!
My wife and I needed a place to stay for one night and there was a special on this hotel and their all inclusive package. Upon arrival there was zero parking and we quickly found out why it was on special. We booked a room in their "annex" building which was a 5 minute walk from the main hotel and front desk. When we walked in our room we were disgusted. The carpets were stained and old, the lights didn't work and it seemed like we were the only people in the building. After complaining to their front desk they seemed shocked that we didn't like the room. They upgraded us to their standard room which was better but still wouldn't recommend it. This hotel needs to provide photos of all their buildings and rooms and they are in need of major renovations and upgrades.