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Amansala

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Amansala

Outdoor pool, pool loungers
Exterior
Front of property
Yoga
Simple and small | In-room safe, WiFi, bed sheets

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Breakfast included
    Breakfast included
  • Pool
    Pool
  • Spa
    Spa
  • Housekeeping
    Housekeeping

Explore the area

Map
Carretera Tulu-Boca Paila km 5.5, Tulum, QROO, 77766
  • Tulum Beach
    6 min walk
  • SFER IK
    17 min walk
  • Ven a la Luz Sculpture
    2 min drive
  • Tulum, Quintana Roo (TUY)
    20 min drive

Room options

View all photos for Triple Room

In-room safe, WiFi, bed sheets

Triple Room

  • 42 sq m
  • Sleeps 3
  • 3 King Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | In-room safe, WiFi, bed sheets

Room, 1 King Bed

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Simple and small

Simple and small | In-room safe, WiFi, bed sheets

Simple and small

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Beach front

Beach front | In-room safe, WiFi, bed sheets

Beach front

  • 35 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room with Beachfront view (with two beds)

Double Room with Beachfront view (with two beds) | In-room safe, WiFi, bed sheets

Double Room with Beachfront view (with two beds)

  • Beach view
  • Sleeps 2
  • 2 Double Beds

View all photos for Garden Plus

Garden Plus | In-room safe, WiFi, bed sheets

Garden Plus

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Garden

In-room safe, WiFi, bed sheets

Double Garden

  • 30 sq m
  • Sleeps 2
  • 2 Double Beds

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4.4 out of 5, Excellent, (570)
The price is CHF 558
for 1 night
includes taxes & fees
5 Dec - 6 Dec
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About this property

Amansala

Beachfront resort with calming spa services
Spend the day relaxing on the beach or pampering yourself at Amansala's full-service spa. Housekeeping is available on request.
Amansala offers 45 air-conditioned accommodations with laptop-compatible safes and free toiletries. This Tulum resort provides complimentary wired Internet access. Bathrooms include a shower. Housekeeping is provided on a daily basis.
Recreational amenities at the resort include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has massage/treatment rooms. Services include facials, body treatments and manicures and pedicures.
During your stay at Amansala, you're just a quick walk from Tulum Beach. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) and wired Internet in some public areas
  • Free self-parking
  • The restaurant, poolside bar and bar/lounge offer choices for drinking and dining
  • Take a swim in the outdoor pool
  • Indulge with massages, facials or body treatments at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes yoga classes, fitness classes and bicycles to rent
  • 6 minutes by foot from Tulum Beach and a 3-minute drive from Tulum National Park
  • Airport shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
Amansala offers its guests a full-service spa and an outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. WiFi and wired Internet are free in public spaces.

Business amenities include 2 meeting rooms and coworking spaces. Spa services, a terrace, and multilingual staff are also featured at Amansala. An airport shuttle (available on request) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Tulum resort.

Guests are served a free continental breakfast daily from 7:30 AM to 10:00 AM.
Amansala has a restaurant serving breakfast, lunch and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking within 4 metres
  • Return airport shuttle (surcharge) from 6:00 AM to 11:00 PM at scheduled times and on request
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Coworking space

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • Facials
  • Manicures/pedicures
  • Massage
  • Spa treatment rooms

Accessibility

  • No lift

More

  • 2 floors
  • 20 buildings
  • Banquet hall
  • Built in 2010
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Towels provided

Food and drink

  • Champagne service
  • Limited room service

More

  • Air conditioning
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
AC is available from 9pm-9am

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per accommodation, per night, plus a deposit of USD 100 per stay
  • Maximum 1 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 270 per room (return)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25 per accommodation, per night
  • Late check-out fee: USD 50 (subject to availability)
  • Air conditioning is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Amansala offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 01 May to 31 October.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Amansala
Amansala Hotel
Amansala Hotel Tulum
Amansala Bikini Bootcamp Hotel Tulum
Amansala Resort Tulum
Amansala Resort
Amansala Tulum
Amansala Tulum
Amansala Resort
Amansala Resort Tulum

Amansala Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 68 out of 156 reviews" "
Rating 8 - Good. 32 out of 156 reviews" "
Rating 6 - Okay. 28 out of 156 reviews" "
Rating 4 - Poor. 16 out of 156 reviews" "
Rating 2 - Terrible. 12 out of 156 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Chen-Han

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are amazing. They were always willing to help and went out of their way to make our stay better. The resort is located at the busy beach front area. Street can be a bit congested but with the provided parking space, we had no issue with parking. The only thing to be aware of is no AC from 9am to 8pm unless pay an extra $25 per day. Understandable it's to conserve energy. It can be grilling in summer. But if you are out exploring and not in the hotel it's not an issue. Will recommend to get a room with window facing the beach so the wind will cool down the room fast even without AC.
Stayed 4 nights in Aug 2024

10/10 Excellent

Rosa Olmedo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend staying at Amansala. I was traveling solo to Tulum. The staff is beyond incredible and helpful. Gorje from front desk, Brenda, Ceci, Nato, Michelle and everyone else who was working during my stay went out of their way to make me feel welcome and safe. They made the best suggestions as to where to go and what to do as a solo traveler. The food at hotel was farm to table and reasonably priced, the beach area is stunning and my room was perfect for my needs. The vibe was low key and away from the business of the hotel zone. I rented a bike and was able to go around the hotel zone and explore all the restaurants and coffee shops, etc. I can’t wait to be back!
Stayed 4 nights in Jul 2024

8/10 Good

Tricia

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Christian

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is so beautiful. I have stayed at many places in Tulum and will definitely be staying here at Amansala from now on. Our room is right on the beach and lots of space to settle in. Very happy to be here. Lots of little touches and sweet staff.
Stayed 1 night in Jun 2024

10/10 Excellent

Lynda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s much more beautiful than the photos! From The moment we walked in we knew we made the right choice. Right on the beach with a breeze, great food, love the details around the place and in our room. Really happy with the stay.
Stayed 1 night in Jun 2024

6/10 Okay

Andres, Grand Prairie

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This was our second visit to Amansala, and probably our last. At least for a while. On our first visit, my wife and I picked this property because it's located in a relatively calm part of Tulum's beach - which can be noisy if you are not careful - and it offered a good amount and variety of wellbeing activities (yoga, some fitness classes, etc.) and food options. On this second visit, none of those activities were available. There were no fitness classes, no yoga, no guided meditations, and, to make things worse, they tried to skimp on the breakfast saying that their definition of "Continenatl breakfast" does not include bread. Yes, that's right. Bread. On our first morning in Amansala, they tried to make us pay $5 for 2 pieces of toasted supermarket Bimbo-like bread. We contacted Expedia's concierge service, and they immediately backtracked. Also, be aware that you will have to pay $25 per day if you want to use the AC during daytime hours, and about $40-$50 per person for OK-but-not-great lunch or dinner. The fact that we visited during low season may have impacted the level or service, or maybe it's a bad management issue. Whichever it is, Tulum is in the midst of big changes, and not all of them are for the better. They are trying to cater to a more exclusive crowd by hiking up prices on everything, but the service is not there yet (i.e. we regularly paid $50-$100 per person for pretentiously plated but mind-numbingly mediocre food). Beware.
Stayed 7 nights in May 2024

10/10 Excellent

Ashley, La Mesa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amansala is spectacular! Beautiful resort, exceptional staff, quiet and safe. I've stayed there twice and will back again. Highly recommend!
Stayed 2 nights in May 2024

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

4/10 Poor

stewart

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot to fully relax, plenty of relaxation areas/seating on the beach. Staff were very attentive and food was very good. My husband and I both received massages at the spa and were excellent. Room was clean and comfortable. Would highly recommend staying here.
Stayed 3 nights in Apr 2024

6/10 Okay

Kandyce

Travelled with partner, Travelled with group
Disliked: Cleanliness
It wasn't stated in the reservation that you had to pay extra for air conditioning if you want it running during the day. It also smelled very bad of sewage. You are charged for every little thing. I would not recommend Tulum for a relaxing vacation.
Stayed 2 nights in Apr 2024

10/10 Excellent

stephen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amansala tulum
Truly a great relaxing place to stay with great location, quiet - but near party if needed, and great food drinks.
Stayed 2 nights in Mar 2024

10/10 Excellent

Laurie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We spent 6 days here in early February. Accommodations and restaurant were wonderful. I would highly recommend.
Stayed 6 nights in Feb 2024

10/10 Excellent

Cynthia

Stayed 7 nights in Feb 2024

10/10 Excellent

Sueli, Danbury

Stayed 2 nights in Jan 2024

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property beautiful beach. Yeah Tulum is super expensive, expect that. But beach club is good spot during the day, prices aren’t crazy. We had a very good time for 5 days.
Stayed 5 nights in Jan 2024

8/10 Good

Alex

Stayed 1 night in Dec 2023

8/10 Good

Hooman

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Joanna

Stayed 4 nights in Jun 2023

6/10 Okay

Lilliana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Be ready to be charged for everything from ice to air conditioning. Rooms don’t even have a fan I was sweating AC turns on late the room was so hot all morning and evening.
Stayed 4 nights in Apr 2023

6/10 Okay

Jack

Travelled with partner
Liked: Cleanliness, amenities
Pros: - nice architecture, pool, and general facilities - communication was fast - good food and drinks sold at restaurant/bar - well situated on beach and near a couple of other stores/restaurants - staff made an effort to clear seaweed from beach Cons: - had to move rooms because our first’s view was completely obscured by plastic sheet - construction work through the second day until 7pm in the room below ours was extremely loud and disruptive - toilet broke during stay - front desk refused to help us organise any transport other than to or from Cancún airport (which we declined as they were charging $210 each way), and even refused to suggest reliable local drivers/taxi services - included breakfast was pretty meagre (scrambled eggs, nachos, fruit, or chia) - restaurant/bar was all priced at inner city US prices - seaweed was only cleared to the sides of the resort, so the whole place smelled of rotting seaweed for the duration of our stay - beach sellers were extremely common, which we expected, but the hotel staff were happy to let them come up in to the restaurant and resort All in all we felt the pros and cons netted out, but given that we paid $2090 for three nights in the resort, no services or excursions included, we expected a significantly better experience!
Stayed 3 nights in Apr 2023

6/10 Okay

Natalia

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 7 nights in Mar 2023

4/10 Poor

thomas

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities
The good: -beautiful beach -mostly friendly staff -cute rooms The bad: -inconvenient check in -some rude staff (Angel was great!) -moved us to a different hotel down the street with fewer amenities ("Amansala Chica") -no restaurant or bar at hotel -room was not a described (no balcony) -all food, drink, and activities cost extra -This hotel, and this part of Tulum, are wildly overpriced. Paid about $400 night and assumed we would get what we paid for. We did not.
Stayed 3 nights in Mar 2023

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amansala is a great place to relax with the peaceful private beach and creative yoga classes. The staff really take care of you and the rooms are perfectly comfortable. I would stay again.
Stayed 5 nights in Feb 2023