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Delek Tulum

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Delek Tulum

Outdoor pool, open 8:00 AM to 8:00 PM, pool loungers
Breakfast, lunch, dinner served; local cuisine, beach views
Master Suite Oceanfront Beach Terrace | In-room safe, individually decorated, individually furnished
Library
Junior Double Room, 1 Queen Bed, Garden Area | Exterior detail

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Pet-friendly
    Pet-friendly
  • 24/7 front desk
    24/7 front desk
  • Spa
    Spa

Explore the area

Map
Carretera Tulum - Boca Paila km 7, Tulum, QROO, 77780
  • Ven a la Luz Sculpture
    1 min walk
  • Tulum Beach
    1 min walk
  • SFER IK
    4 min drive
  • Tulum, Quintana Roo (TUY)
    26 min drive

Room options

View all photos for Superior Garden View

Superior Garden View | In-room safe, individually decorated, individually furnished

Superior Garden View

  • 36 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard room, Limited view

Standard room, Limited view | In-room safe, individually decorated, individually furnished

Standard room, Limited view

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Double Room, 1 Queen Bed, Garden Area

Junior Double Room, 1 Queen Bed, Garden Area | View from room

Junior Double Room, 1 Queen Bed, Garden Area

  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Small Cabanas Partial Ocean view

Small Cabanas Partial Ocean view | In-room safe, individually decorated, individually furnished

Small Cabanas Partial Ocean view

  • 35 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Master Suite Ocean view

Master Suite Ocean view | In-room safe, individually decorated, individually furnished

Master Suite Ocean view

  • 41 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Master Suite Oceanfront Beach Terrace

Master Suite Oceanfront Beach Terrace | In-room safe, individually decorated, individually furnished

Master Suite Oceanfront Beach Terrace

  • 62 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Master Suite Oceanfront big terrace

Master Suite Oceanfront big terrace | Beach/ocean view

Master Suite Oceanfront big terrace

  • 62 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

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4.8 out of 5, Exceptional, (371)
The price is CHF 376
for 1 night
includes taxes & fees
8 Dec - 9 Dec
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About this property

Delek Tulum

Beachfront hotel with calming spa services
At Delek Tulum, relax by an outdoor pool or hit the beach where you can enjoy yoga. Change of towels is available on request
Delek Tulum offers 21 air-conditioned accommodations with MP3 docking stations and a safe. Each accommodation is individually furnished and decorated. This Tulum hotel provides complimentary wireless Internet access. Bathrooms include dressing gowns and hairdryers. An iron/ironing board, hairdryers and change of towels can be requested. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are couples treatment room(s) available. Services include deep-tissue massages and sports massages.
Our customers tell us that they can't get enough of the helpful staff at Delek Tulum. During your stay, you're just a quick walk from Tulum Beach. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free WiFi
  • Free self-parking
  • Enjoy local cuisine and a beachfront location while dining at Tatewari
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes bicycles to rent, scooters/mopeds to rent and yoga classes
  • Steps from Tulum Beach and a 3-minute drive from Sian Ka'an Biosphere Reserve
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. An outdoor pool, spa services, and a terrace are also featured at Delek Tulum. The hotel can provide concierge services and wedding services. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Tulum hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:30 AM to noon.
Tatewari – This beachfront restaurant specialises in local cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free secured, uncovered self parking on site
  • Limited on-site parking

Food and drink

  • Daily continental breakfast available 7:30 AM to noon for a fee: USD 19 to 19 for adults and USD 16 to 16 for children
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Tatewari

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Terrace

Spa

  • Couples treatment rooms
  • Deep-tissue massages
  • Prenatal massages
  • Sports massages

Accessibility

  • No lift

More

  • Communal living room
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • MP3 dock

Food and drink

  • Limited room service

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 100

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Deposit is payable by bank and is due within 72 hours of booking the reservation.

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay, plus a deposit of USD 100 per stay
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 25 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 19 to 19 for adults and USD 16 to 16 for children
  • Airport shuttle fee: USD 185.60 per vehicle (return, maximum occupancy 5)
  • Airport shuttle fee per child: USD 185.60 (return), (from 1 to 18 years old)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100 per pet, per stay
  • Late check-out fee: USD 100 (subject to availability)
  • Service fee: USD 19 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Delek Tulum offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Guests will receive an email 7 days before arrival with check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Delek Tulum Hotel
Delek Hotel
Delek Tulum Hotel
Delek Tulum Tulum
Delek Tulum Hotel Tulum
Delek Tulum located at the party zone

Delek Tulum Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 222 out of 293 reviews" "
Rating 8 - Good. 38 out of 293 reviews" "
Rating 6 - Okay. 20 out of 293 reviews" "
Rating 4 - Poor. 6 out of 293 reviews" "
Rating 2 - Terrible. 7 out of 293 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

2/10 Terrible

mario

Travelled with family
Disliked: Staff & service
The staff are so rude and ignorant, they are so focused just on making money , and the quality of service !
Stayed 2 nights in Aug 2024

10/10 Excellent

Ileana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel! Can’t recommend enough
Stayed 6 nights in May 2024

10/10 Excellent

Norma, Bakersfield

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Sheila

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean, staffed, quiet.
Stayed 5 nights in Aug 2024

10/10 Excellent

Eudora, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2024

10/10 Excellent

Jesús Marykate

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place!
Stayed 3 nights in Jul 2024

10/10 Excellent

Angelique

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, we could walk from our beach front room to taboo, the jungle gym, other nice restaurants. Hotel was peaceful and quiet at night.
Stayed 3 nights in Jun 2024

10/10 Excellent

Lindsay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend staying here! Great location and accommodations. Staff was extremely friendly and helpful as well! Room was great and air conditioned. Front desk was extremely responsive when texted for requests. Excellent food too!
Stayed 3 nights in Jun 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

10/10 Excellent

Ernesto

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful, the staff and service is amazing and the restaurant is delicious.
Stayed 3 nights in Jun 2024

10/10 Excellent

Faviola

Stayed 4 nights in Jun 2024

8/10 Good

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Sara I

Travelled with partner
Liked: Amenities
We enjoyed our stay at Delek. The staff was very friendly and accommodating. They helped us book airport transportation and also helped when we wanted to rent a scooter. The beach was clean considering it is sea weed season. Yes, you can hear the music but this is from other establishments across the street. I brought earplugs and had no problem falling asleep. The room is nice. I would recommend this hotel.
Stayed 3 nights in May 2024

10/10 Excellent

Avinash

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property!! They have a new swimming pool facing the ocean with a bar. Great location, right at the party zone. Easy access to restaurants and parties. You will definitely hear the music at night though.
Stayed 4 nights in Apr 2024

10/10 Excellent

Catherine

Stayed 2 nights in Apr 2024

4/10 Poor

Elizabeth

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pictures and website make it seem like this is a quiet beach paradise when it is the opposite. The hotel is located in the middle of FOUR beach clubs/night clubs with music blasting from the early afternoon hours until 4:30, 5 AM. The hotel was transparent with us and did send us a message after we booked informing us about the noise and allowing us to cancel our reservation if we wanted. Being from New York, we are used to noise and even packed our own earplugs and noise canceller. But “noisy” in the email was really sugar-coating the truth because the truth is that our room actually SHOOK from the bass of these clubs until 4:30, 5 AM. Noisy we could deal with, a shaking bed we could not. If the hotel had disclosed just how bad it would be at the time of booking instead of making it seem not too terrible, we would have upgraded our room to be further away in a better location on the property, but by the time we realized it was too late after our first night of trying to sleep and the property had no other available rooms. And then just when we had gotten to bed at 5 AM, construction of some sort would start on the wall opposite our room at 8 AM. There are also vendors bothering you nonstop on the beach all day when you go there to try to relax. The rooms are very beautifully done and the staff does a great job cleaning them and keeping the beach clean of seaweed. I would just not book unless you plan to be out until 4 AM every night.
Stayed 6 nights in Apr 2024

6/10 Okay

Kartik

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024

6/10 Okay

neil

Liked: Staff & service
Stayed 4 nights in Mar 2024

8/10 Good

Alanna

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
I think the property is lovely. The first room I had though was close to the road and the noise from the restaurants and clubs was awful. The downfall of this property is that is is right in the middle of the night life and you can hear the music until the late hours of the night. The staff were ok but not exceptional. They make their property available to the locals which at first I thought was lovely but then realized it lessoned the exclusivity of the property. It was jam packed not so much with locals but tourists who wanted to hang out at a nice property. The food was very high priced for what you got and the drinks were way too expensive. There was no breakfast included which I found a shame for the high cost of the rooms. If you wanted a good cup of coffee to had to pay for a latte. I had hoped for my of a zen experience similar to the nomad, but there wasn't much offered. I would have loved to see more local artists perform rather than a D.J
Stayed 8 nights in Mar 2024

4/10 Poor

Joan

Travelled with family
Liked: Staff & service
Nothing was available to eat till after 8 AM. There was no coffee machine in the room. There was no bar fridge to keep anything cold. There was one small area to eat. There was a very small pool, but the bar was seldom open the floors in the room and the bathroom were extremely slippery when wet, and with the high humidity, they seem damp most of the time. Just a couple of things about Tulum. It’s extremely windy. It feels like there’s a constant windstorm day and night. The beach is beautiful but the wind is relentless. We had booked it for a month and we’re so unhappy , we tried to move out however there’s no refunds so we ended up walking away from over $10,000 and ended up giving it to my brother to visit. The staff was most accommodating and very friendly and helped out as much as they possibly could but they just didn’t have , what it takes to make this into a three star
Stayed 28 nights in Feb 2024

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay right in the center of the action on Tulum beach. Perfect intersection of serene and hip. Gorgeous beach club with great cocktails and snacks
Stayed 1 night in Feb 2024

10/10 Excellent

Tuoyo

Stayed 2 nights in Feb 2024

6/10 Okay

Taylor

Stayed 5 nights in Feb 2024

6/10 Okay

Alfredo Justin

Liked: Staff & service
Beautiful and clean property! Kind staff
Stayed 5 nights in Feb 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023