Tulum hotel in La Veleta with 24-hour front desk and outdoor pool
This smoke-free hotel features an outdoor pool, dry cleaning and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance and a garden are on-site.
Green Tulum offers 25 accommodations with a ceiling fan. Rooms open to balconies. Each accommodation is individually decorated. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower. Housekeeping is offered on a daily basis and hairdryers can be requested.
Recreational amenities at the hotel include an outdoor pool.
The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Green Tulum, you'll be within walking distance of Hospital de Tulum. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
Free WiFi
Free self-parking
Take a swim in the outdoor pool
Amenities include a front desk safe, laundry facilities and multilingual staff
On-site recreation includes bicycles to rent
Just a 4-minute drive from Tulum National Park and 9 minutes from Tulum Mayan Ruins
As a guest of Green Tulum, you'll find an outdoor pool, multilingual staff, and tour/ticket assistance. WiFi is free in public spaces. The boutique Green Tulum also features a garden, laundry facilities, and dry cleaning/laundry services. Free self parking is available.
This 3-star Tulum hotel is smoke free.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Free self parking on site
Things to do
Bicycle rentals
Ecotours
Outdoor pool
Family friendly
Laundry facilities
Outdoor pool
Conveniences
24-hour front desk
Laundry facilities
Safe at front desk
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Outdoors
Garden
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No lift
Wheelchair accessible (may have limitations)
Room amenities
Bedroom
Bedsheets provided
Bathroom
Hair dryer (on request)
Private bathroom
Shower
Towels provided
More
Ceiling fan
Individual decor
Policies
Check-in
Check-in start time: 3 PM; check-in end time: 8:00 PM
Minimum check-in age - 21
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets and service animals are not allowed at Green Tulum
Children and extra beds
Children are welcome.
Kids stay free! Children 1 year old and younger stay free when using existing bedding.
Rollaway/extra beds are not available.
Cots (infant beds) are not available.
Payment types at the property
Important information
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival.
We should mention
Children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
Pets and service animals are not allowed on site.
Property is also known as
Green Cabin Tulum
Green Tulum
Green Tulum Cabanas & Gardens Hotel Tulum
Green Tulum Cabanas And Gardens
Green Tulum Hotel
Green Tulum Hotel
Green Tulum Tulum
Green Tulum Hotel Tulum
Green Tulum Reviews
Reviews
6.8
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Lovely two story basic cabanas. The place is a little more than tired. The pool was green. The pugs were friendly. The staff fell over backwards to assist you and Breakfast was great. Nothing fancy and yes a cold shower on a cool morning did send a chill up my spine .
Verified traveller
Stayed 1 night in Dec 2019
6/10 Okay
Verified traveller
Travelled with partner
6 Apr 2019
Out of town and quiet. Clean rooms with decent size pool. Showers weren't airways hot and the restaurant wasn't open when we stayed - not even serving coffee and juices. The AC in our room was faulty. Overall we had a relaxing stay though.
Verified traveller
Stayed 5 nights in Mar 2019
4/10 Poor
Verified traveller
8 Jan 2019
Verified traveller
Stayed 4 nights in Jan 2019
8/10 Good
Verified traveller
11 Dec 2018
Liked: Cleanliness, staff & service
It is a nice hotel a little off the strip towards the end but it is a short walk maybe 5 to 10 min walk to all the activities and restaurants and the staff was friendly. i was kinda scared because towards the end of the strip there isn't any street lights its a little dark for about 2 blocks before you get to the main area. overall good experience only complaint would be the hot water wasn't very hot it was like warm. they didn't have TV but i didn't mind the AC was nice and strong though when i went it wasn't very hot.
Verified traveller
Stayed 4 nights in Dec 2018
6/10 Okay
Ron, Texas
21 Jan 2018
Liked: Cleanliness, staff & service
Problem with hot water.
The problem is that the units all all in a row and the units on the end never get hot water. The manager did come over and opened a valve outside and ran a bunch of water on the ground and we got warm water. The next day they gave us a up grade one that was closer to the hot water tank and we had hot water. The sign by the road was not lite so it was hard to find at night.
Wonderful Staff but Bad Location and Sub-par Rooms
The staff were nice, but we left before our reservation was over due to a number of factors.
The hotel is far enough out of downtown Tulum to not only be inconvenient but also scary to travel to at night. It is far enough down the main road that there are no street lights for a portion of the walk. I would recommend not making this walk alone, just take a taxi instead.
The rooms were noticeably built by hand; there are gaps in the corners of the walls and under the doors that allow in many (large, scary...) bugs. You could hear every move of the upstairs neighbors. The rooms were dark, especially the bathroom which was more creepy than quaint. The showers were nice and hot though, but I felt I needed to wear flip flops while showing. We also discovered that water ran down the walls of our room when the upstairs neighbors showered, which was the last straw that lead to our departure.
The Green Tulum is on the outskirts of “downtown” Tulum. It is a funky property in a jungle like setting. Lots of quirky touches like the seashell light fixtures and faucets. It’s not spotless or perfectly built but it has lots of charm and a lovely setting. The staff was friendly and helpful. They only serve toast and coffee for breakfast but lots of good food options less than a half mile away. A mile or two to the beach town of Tulum which has everything you could want in a tropical setting. White sand beaches gorgeous restaurants, massage, yoga, shopping. There you’ll pay several times more for a room on the beach. Green Tulum is a great low budget option.
It was very disappointing the roof leaked and we had a wet bed . they advertised a health club and restaurant - neither if which really exist and hard to find- a long way out of town.
- Hot water didn't work and always had to take cold showers
- Not close to the beach or downtown area
- Wifi doesn't work in rooms
- Room roof leaked when it rained
- Hotel was close to a major road with lots of trucks driving by at night
olawale
6/10 Okay
David
6 Jun 2016
Liked: Staff & service
Wi-Fi wasn't working. It was a very rustic site, but a pleasant stay, as a result of the staff.
We booked it not realizing it is just off the main road, a bit loud with trucks and not an easy walk into downtown Tulum. Great pool th9ugh an cool set up of rooms up and down with hammocks on many of the porches and balconies. I would say a bit expensive for what you get- basic room with a bed and great mosquito netting, but musty smelling for sure. However, the staff was great. They were very patient with getting my friends and me rooms that were one above the other-we wanted to be close. They really worked to make it happen, all in a downpouring rain with smiles on their faces.
The room was nice, but open. The problem with that was you could hear everything outside such as trucks driving by the major road, or people getting back in at 1:30am from partying. Wifi was free but didn't extend well to the room, so it was cutting in and out. Parking was limited and inefficient so ended up having to park out on the street.
The rooms are cabanas in a mini jungle, 15 minutes from the Main Street in town. I can see how it would appeal to lots of people however you need to have torch/flashlight as the lights in the room are so dim, I could barely see.
The restaurant and bar didn't seem to be open which was a shame.
I was disappointed and a little annoyed to find that there was no hot water for a shower in the morning especially as it cost £97 for the night.
I like the concept but i think it under delivers. The bed is quite small for two people. The bathroom is tiny. There is only one small mirror, and it's in the bathroom, so if you're a woman you'll have a hard time getting dressed and ready. The cabanas are very close to each other, and you can hear everything coming from upstairs or side rooms.
The overall feel of the place is nice. Very green, however, i stayed at another place in Tulum, and "green" isn't hard to find...
zeus
2/10 Terrible
Greg
7 Jan 2016
Disliked: Staff & service, room comfort
Greg
4/10 Poor
Gully, New York
6 Jan 2016
Liked: Cleanliness
Disliked: Staff & service, room comfort
Very basic
The accomodation is very basic, my room didn't have air conditioning and the fan didnt penetrate through the mosquito net so it was a very uncomfortable night.
Gully
6/10 Okay
J
3 Jan 2016
Liked: Staff & service
Disliked: Room comfort
not the best...
Green tulum looks really beautiful and everyone is extremely kind. But.....wait until the evening comes.
The structures are two stories. If you have a room on the bottom floor, you'll hear every footstep, every conversation, and sound your upstairs neighbor has to offer. I stayed three nights and didn't sleep soundly once.
We stayed here because it fit our budget. If you do the same, make certain you have a top floor room.