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Hotel Casa Sofia Tulum with Pool

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Casa Sofia Tulum with Pool

Terrace/patio
Exterior
Interior detail
Interior
Minibar, in-room safe, desk, iron/ironing board

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Spa
  • Room service
  • Pool
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

Map
Orion Norte entre Sagitario y Polar, Poniente region 003 lote 13, Tulum, QROO, 77780
  • Dos Aguas Park
    5 min walk
  • Cetli
    1 min walk
  • Tulum Bus Terminal
    7 min walk
  • Tulum, Quintana Roo (TUY)
    5 min drive

Room options

View all photos for Standard Room

Standard Room | Minibar, in-room safe, desk, iron/ironing board

Standard Room

  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room, 2 Double Beds

Standard Twin Room, 2 Double Beds | Minibar, in-room safe, desk, iron/ironing board

Standard Twin Room, 2 Double Beds

  • 16 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Naala Tulum

Pool
Free WiFi
Restaurant
Air conditioning
4.5 out of 5, Wonderful, (427)
The price is CHF 229
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Naala Tulum

About this property

Hotel Casa Sofia Tulum with Pool

Hotel with free parking, near Tulum National Park
Along with an outdoor pool, this smoke-free hotel has spa services and tour/ticket assistance. Free WiFi in public areas and free self parking are also provided. Other amenities include a picnic area and a front desk safe.
Hotel Casa Sofia Tulum with Pool offers 10 air-conditioned accommodations with minibars and a safe. Televisions come with satellite channels.

Bathrooms include a shower, dressing gowns, slippers and hairdryers. Guests can surf the web using complimentary wireless Internet access. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
Guests can pamper themselves by indulging in the on-site spa services.
During your stay at Hotel Casa Sofia Tulum with Pool, you're just a quick walk from Dos Aguas Park. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Services include tour or ticket assistance and luggage storage
  • Just a 3-minute drive from Tulum National Park and a few minutes from Gran Cenote
  • Airport drop-off shuttle service available for a fee
As a guest of Hotel Casa Sofia Tulum with Pool, you'll find an outdoor pool, spa services, and a terrace. Public spaces have free WiFi. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. The business-friendly Hotel Casa Sofia Tulum with Pool also features tour/ticket assistance, a picnic area, and room service (during limited hours). Free self parking is available. You'll have access to the outdoor pool at a partner property.

This 3-star Tulum hotel is smoke free.

Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Street parking available
  • 24-hour airport drop-off shuttle on request for a surcharge
  • Free self parking on site

Things to do

  • Outdoor pool
  • Outdoor pool (guest access)

Family friendly

  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Picnic area
  • Pool loungers
  • Terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Towels provided

Entertainment

  • 21-inch TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 350

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 1600 per person
  • Late check-out fee: MXN 350 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • There is limited hot water on site.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Casa Sofia Hotel Tulum
Casa Sofia Hotel
Casa Sofia Tulum
Casa Sofia
Hotel Casa Sofia Tulum
Casa Sofia Tulum With Pool
Hotel Casa Sofia Tulum with Pool Hotel
Hotel Casa Sofia Tulum with Pool Tulum
Hotel Casa Sofia Tulum with Pool Hotel Tulum

Hotel Casa Sofia Tulum with Pool Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 56 out of 85 reviews" "
Rating 8 - Good. 21 out of 85 reviews" "
Rating 6 - Okay. 4 out of 85 reviews" "
Rating 4 - Poor. 2 out of 85 reviews" "
Rating 2 - Terrible. 2 out of 85 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Property owner was very nice & informative. The hotel was private & the accommodations were charming. Will stay again soon!
Stayed 2 nights in Mar 2024

10/10 Excellent

Diana

Stayed 1 night in Jan 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jose is a most gracious and helpful host. We spent a comfortable night in a pleasant atmosphere with good value. Sad they're not serving breakfast any more.
Stayed 1 night in Jan 2024

4/10 Poor

Meagan

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Deepa

Liked: Cleanliness, staff & service, property conditions & facilities
It is a small property without the bells and whistles of a large chain which enhances the experience. Very friendly service, room has everything you need and the location is very convenient. Jose had great suggestions for things to do and we wouldnt hesitate to stay here again.
Stayed 2 nights in Dec 2023

10/10 Excellent

Rafael

Stayed 4 nights in Dec 2023

10/10 Excellent

Fairle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that the hotel is completely enclosed with locking gate. Although I arrived at night and wasn't sure where to find the entrance. Look for the doorbell! The pool is very small, the courtyard is beautiful. Room was clean with everything you need; bottled water, soap, shampoo, AC. Highly recommend.
Stayed 2 nights in Dec 2023

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet
Stayed 1 night in Oct 2023

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed multiple times and locations around Tulum and this is a very clean and quiet location with excellent staff. Will definitely return in the near future. 👍👍👍

10/10 Excellent

Thomas, Anchorage

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at Casa Sofia. It was perfect for our diving trip. It is centrally located within two blocks of the dive shop we operated out of. Keep in mind that my kid and I went there with the purpose of diving in mind. This, it was a pretty rustic trip with few frills involved. We dived almost everyday and really looked at our hotel as a place to crash. It is within walking distance of everything in the center of town. For visiting the ruins, a taxi is easy to catch. Staff are friendly and accommodating. For travelers looking for the “all inclusive experience”, this is not your hotel. For those wanting a more traditional stay in the heart of a rapidly-expanding small Mexican city, it is perfect. I would and probably will stay at Hotel Casa Sofia again.
Stayed 8 nights in Jul 2022

8/10 Good

matthew

Liked: Cleanliness, staff & service, property conditions & facilities
good value
the bed was not great, and the shower was poor at best. but still good value
Stayed 6 nights in Dec 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
best bang for your buck
clean place and air conditioner worked well. great place to stay and cost was very cheap
Stayed 1 night in Nov 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty Nice
During the day the hotel looks beautiful, they have a rooftop which is gorgeous and the pool is very calm and tranquil. The bathroom was great and huge, the room was a little old style. Close to restaurants and main street of Tulum town.
Stayed 1 night in Nov 2020

2/10 Terrible

Verified traveller

Stayed 2 nights in Oct 2020

10/10 Excellent

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location in the center of Tulum. Two blocks from the main street, restaurants and shops.
Stayed 1 night in Mar 2020

4/10 Poor

John

Disliked: Staff & service
Avoid this hotel. The owner is not very forthcoming or honest. They will upcharge you.
Stayed 1 night in Feb 2020

8/10 Good

Gerardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room, comfortable, everything working perfectly.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tranquil, while being conveniently located near restaurants and public transportation.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Sophia is an authentic and charming place to stay. Friendly staff, clean rooms, great location.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great place was extremely clean and safe walking distance to everything
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, walking distance to restaurants and shops. Friendly
Stayed 1 night in Jan 2019

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute Rustic Hotel
Really cute, traditional style hotel, dont expect a big fancy resort, but great for what it is, a real boutique hotel run by locals. Breakfast was basic, would have appreciated slightly hoter water in the shower but otherwise great.
Stayed 5 nights in Dec 2018

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value in Tulum
Great value hotel. Very clean and lovely staff. Is in a fabulous location to Tulum centre, and easy bike or cab ride to beach or ruins. The breakfast was very basic, we really only had a wake up coffee before heading out to find something more appetising. I like a firm bed, but found it a little too firm. The plunge pool was great for cooling off and the rooftop terrace lovely. We usually stay at slightly higher grade hotels but was happy here for a few nights, was great to save the $s for experiences other than accommodation:-)
Stayed 4 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place!
Awesome quiet little Inn with a courtyard and small outdoor pool.
Stayed 1 night in Apr 2018