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Hotel Muaré

4.5 star property
VIP Access

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Photo gallery for Hotel Muaré

Outdoor pool, open 7:00 AM to 10:00 PM, free pool cabanas, pool loungers
Garden view
Premium bedding, down duvets, memory-foam beds, minibar
Bathroom shower
Hiking

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Bar
  • Hot tub

Explore the area

Map
Calle 7 Pte Mz 43 Lt 01, Tulum, QROO, 77760
  • Hospital de Tulum
    ‪20 min walk‬
  • Dos Aguas Park
    ‪3 min drive‬
  • Tulum National Park
    ‪5 min drive‬
  • Tulum, Quintana Roo (TUY)
    ‪16 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Premier Room (Moon)

Premier Room (Moon) | Premium bedding, down duvets, memory-foam beds, minibar

Premier Room (Moon)

  • 70 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, down duvets, memory-foam beds, minibar

Deluxe Room

  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room (Muaré)

Luxury Room (Muaré) | Premium bedding, down duvets, memory-foam beds, minibar

Luxury Room (Muaré)

  • 80 sq m
  • Sleeps 3
  • 1 King Bed

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Aerial view

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4.7 out of 5, Exceptional, (188)
The price is CHF 505
for 1 room
includes taxes & fees
2 Mar - 3 Mar
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About this property

Hotel Muaré

Adults-only Tulum hotel in La Veleta with a full-service spa
This smoke-free hotel features a full-service spa, an outdoor pool and a restaurant. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site. Change of towels is available on request
Hotel Muaré offers 26 air-conditioned accommodations with private pools and private plunge pools. Rooms open to patios. This individually decorated and furnished accommodation includes single sofa beds. Memory foam beds feature down duvets and premium bedding. Guests can make use of the in-room espresso makers and minibars.

Bathrooms include a shower with a rainfall showerhead, bathrobes and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a safe and a ceiling fan. In-room massages, an iron/ironing board and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Wellnes and Spa Hotel Muaré has 3 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Hotel Muaré. During your stay, you'll be within walking distance of Hospital de Tulum. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy pool views while dining at Gaudea
  • Take a swim in the outdoor pool or soak in the hot tub
  • Treat yourself to Swedish massages, body wraps or detox wraps at Wellnes and Spa Hotel Muaré
  • Amenities include a front desk safe, laundry facilities and a terrace
  • On-site recreation includes a steam room, a sauna and yoga classes
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • 10 minutes by car from Tulum Mayan Ruins and 14 minutes from Tulum Beach
  • Beach shuttle service available for a fee
  • Dogs welcome for a fee
Hotel Muaré offers its guests a full-service spa, an outdoor pool, and Access to hot tub. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

A sauna, spa services, and a terrace are also featured at the luxury Hotel Muaré. Free self parking is available.

This 4.5-star Tulum hotel is smoke free.

Guests are served a free continental breakfast daily from 7:30 AM to 11:30 AM. The hotel hosts a free manager's reception daily.
Gaudea – This restaurant overlooks the pool. Guests can enjoy al fresco dining (weather permitting).
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Beach shuttle (surcharge)
  • Free secured, uncovered self parking on site

Food and drink

  • Free continental breakfast available daily 7:30 AM to 11:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Gaudea

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Scooter/moped rentals
  • Spa tub
  • Steam room
  • Yoga classes

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Firepit
  • Free pool cabanas
  • Garden
  • In a nature reserve
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Hot stone massages
  • In-room massages
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • No lift

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Memory foam mattress
  • Premium bedding
  • Single sofa bed

Bathroom

  • Dressing gowns
  • Hair dryer
  • Outdoor shower
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Private plunge pool

Food and drink

  • Champagne service
  • Espresso maker
  • Limited room service
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Mobile key entry
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 20

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 40 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 40 per pet, per night
  • Late check-out fee: USD 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Muaré Hotel
Hotel Muaré Tulum
Hotel Muare Tulum
Hotel Muaré Spa Tulum
Hotel Muaré Hotel Tulum

Hotel Muaré Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 99 out of 122 reviews
Rating 8 - Good. 13 out of 122 reviews
Rating 6 - Okay. 4 out of 122 reviews
Rating 4 - Poor. 1 out of 122 reviews
Rating 2 - Terrible. 5 out of 122 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Sonia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super nice. This is more of a peaceful very zen vibe feel. This is a very clean and pretty property. The tuna tartar was delicious.
Stayed 2 nights in Oct 2024

10/10 Excellent

Eunji

Stayed 3 nights in Sep 2024

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
It was an overall great experience
Stayed 2 nights in Aug 2024

10/10 Excellent

Juliana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you looking for privacy and relaxation. This the hotel for you
Stayed 3 nights in Aug 2024

10/10 Excellent

Tanner

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Shalane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, property conditions & facilities
Brian at the restaurant was amazing make 9sure you take care of him
Stayed 3 nights in Jul 2024

10/10 Excellent

Nyairah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first solo trip to Mexico, and the staff at Hotel Muaré made it an unforgettable experience! From the front desk to the kitchen, the staff's kindness and care were evident in everything they did. I felt incredibly safe, and my stay couldn't have been more perfect. Allen and Dario were especially helpful and kind, always ready to assist with anything I needed. The property is stunning, even after a hurricane, with breathtaking rooms and impeccable decor and bedding. Breakfast was included in my package, and the food was delicious! Mexico treated me so well that I can't wait to return, and I'll definitely be booking at Hotel Muaré again!
Stayed 4 nights in Jul 2024

10/10 Excellent

melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 star treatment
Stayed 4 nights in May 2024

10/10 Excellent

Kan, Philadelphia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is brilliant. I think this is the one of the best hotels I have stayed in my life. You will have you own suite with backyard, and I especially like the outdoor shower. However, the location is terrible. It's far away from the center city and taking a taxi is really expensive in Tulum. If you don't mind taking a cab every day back and forth to the tourist resort, go with it for sure. It's like 20 bucks at least for any one-way trip.
Stayed 2 nights in Dec 2023

10/10 Excellent

Franck

Stayed 5 nights in May 2024

8/10 Good

shamyra, brooklyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked this hotel for my boyfriend’s birthday trip and it was amazing. The hotel looked exactly like the pictures it was extremely clean and very quiet perfect for couples needing a calm and relaxing vacation. It’s not on the main road so you’ll need transportation if you choose not to rent a car but everything is about 15-20mins away. Breakfast was good and is complimentary. The only down side to this was its not an all inclusive you have the option to use the temporary credit they hold to pay for things you eat or drink. Big thanks to Celso, Dario , Brian and the other bartender (sorry I didn’t your name) you made us feel so comfortable and welcomed. I’ll stay here again
Stayed 3 nights in May 2024

2/10 Terrible

Alvaro Mojica

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They close the hotel on our last two nights. They transferred us to a horrible hotel with non of the amenities or services that we already paid via Expedia. Please, DO NOT book this hotel It’s all false advertising and you will never get what you paid for.
Stayed 6 nights in Apr 2024

2/10 Terrible

Alexander, Marlboro

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Horrible place!!! $45 each way to go to the beach or any restaurant. It's in the middle of nowhere. There's nothing around! Tulum is beautiful! A lot of nice resorts and restaurants by the beach! We moved to a better place on a third day
Stayed 5 nights in Mar 2024

10/10 Excellent

Trista

Liked: Cleanliness, amenities, property conditions & facilities
I had a great stay! I planned a solo getaway to a serene paradise of tranquility. My room was nice and clean. The food was amazing and all of the staff was friendly and helpful.
Stayed 2 nights in Apr 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Brad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was def an amazing experience. I loved the villa the rooms def the staff and the owners was so nice, including the owner the waiters was amazing the desk customer service ppl as well thank you to everyone there for my 1st experience in mexico and also in Tulum, thanks I would def do this again! This was a blessing 🙏

10/10 Excellent

Jailah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

10/10 Excellent

Amie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an incredible bohemian jungle oasis place! First of all - it's stunning, huge and surrounded by nature. The spa amenities are amazing...the Cold Plunge and Steam Sauana combo is absolutely addictive. I wish I could do this every day for the rest of my life. The private outdoor tub and shower is soothing and the Myan clay detox massage was out of this world. The staff is super friendly and accommodating and cooked some great Myan traditional food for us conscious of any food allergy. The complimentary breakfast was healthy fresh juices and fruit included. Fabulous cappuccinos and the bartender went out of his way to accommodate drink requests. Dodio is an amazing host and concierge. They scheduled any daily taxi tour or airport transfers for us gladly. Special mention to Cassandra and Brian such kind, multilingual , and warm staff. Can't recommend this place enough! We look forward to returning every year! ❤️

10/10 Excellent

adolfo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel its beautiful. Restaurant and bar are great and staff all around is excellent. Some people reviewed that access is not that great from main road. But really? Its only 3 min that you go off road and our small rental car had no issues. Everywhere in tulum roads are not great. The only reason i would return to Tulum is for this Hotel. And the staff who treat you like home. Rooms are very clean, quiet and everything works to the perfection. Thanks
Stayed 1 night in Feb 2024

8/10 Good

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bonito concepto, pero mal servicio al cliente
Interesante hotel, lejos de zona turística, sin playa o mar cerca. villas con pequeña alberca pero agua sin calefacción, muy helada el agua y no le da el sol en todo el día a la alberca. Muy mal servicio para que te den la factura, hace una semana hice check out y es hora q no me la mandan no obstante que se las he pedido en mas de 5 ocasiones,,,
Stayed 2 nights in Feb 2024

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a Beautiful time!!!
Stayed 4 nights in Feb 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
The staff and service was very good and made the stay very accommodating. I was traveling solo and first time in Tulum and they made it special. Especially since it was my birthday!
Stayed 1 night in Dec 2023

10/10 Excellent

Katrina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was absolutely beautiful. The surrounding roads are unpaved and there's no where to really walk around. The staff was extremely friendly. The food at the restaurant was delicious. We had a great time
Stayed 3 nights in Nov 2023