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Hotel Shibari Tulum - Restaurant & Cenote Club

4.5 star property
VIP Access

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Photo gallery for Hotel Shibari Tulum - Restaurant & Cenote Club

View from room
Saastal Jungle View Plunge Pool | Premium bedding, pillow-top beds, minibar, in-room safe
2 outdoor pools, open 8:00 AM to 6:00 PM, pool umbrellas, pool loungers
2 outdoor pools, open 8:00 AM to 6:00 PM, pool umbrellas, pool loungers
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Air conditioning
  • Housekeeping

Explore the area

Map
Carretera Tulum Boca Paila KM 7, Tulum, QROO, 77766
  • Tulum Beach
    ‪1 min walk‬
  • Ven a la Luz Sculpture
    ‪4 min walk‬
  • Playa Paraiso
    ‪17 min drive‬
  • Tulum Intl. Airport (TQO)
    ‪58 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Shizen Garden View Plunge Pool

View from room

Shizen Garden View Plunge Pool

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Tsuri Jungle View Deluxe

Premium bedding, pillow-top beds, minibar, in-room safe

Tsuri Jungle View Deluxe

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Saastal Jungle View Plunge Pool

Balcony

Saastal Jungle View Plunge Pool

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Shibari Grand Cenote Front

Shibari Grand Cenote Front | Balcony

Shibari Grand Cenote Front

  • 74 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Yaakun Grand Cenote View

Yaakun Grand Cenote View | Balcony view

Yaakun Grand Cenote View

  • 74 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Suki Garden View Deluxe

Suki Garden View Deluxe | Balcony view

Suki Garden View Deluxe

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Shibari Tulum - Restaurant & Cenote Club

Adults-only hotel with 2 outdoor pools and full-service spa
2 outdoor pools, a full-service spa and a restaurant are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site. Change of towels is available on request
Hotel Shibari Tulum - Restaurant & Cenote Club offers 64 air-conditioned accommodations with minibars and laptop-compatible safes. Pillowtop beds feature premium bedding. 70-inch Smart televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

This Tulum hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include espresso makers and a hairdryer. In-room massages, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a fitness centre.
Kan Spa has 3 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a mud bath.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Hotel Shibari Tulum - Restaurant & Cenote Club. During your stay, you're just a quick walk from Tulum Beach. Enjoy features like free WiFi in public areas and free self-parking, plus 2 outdoor pools.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Enjoy international cuisine while dining at ATTA
  • Take a swim in the 2 outdoor pools
  • Indulge with body treatments, Swedish massages or mud baths at Kan Spa
  • Services include a lifeguard on-site, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Steps from Tulum Beach and a 4-minute drive from Sian Ka'an Biosphere Reserve
Hotel Shibari Tulum - Restaurant & Cenote Club offers its guests 2 outdoor swimming pools and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Spa services, a terrace, and gift shops/newsstands are also featured at the luxury Hotel Shibari Tulum - Restaurant & Cenote Club. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Tulum hotel.

ATTA – This restaurant specialises in international cuisine and serves breakfast, brunch and dinner. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar

Restaurants on site

  • ATTA

Things to do

  • 2 outdoor pools
  • Designer stores
  • Full-service spa
  • Gym
  • Shopping

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Mud bath
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • No lift
  • Smooth flooring in room

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 70-inch smart TV with satellite channels

Food and drink

  • Espresso maker
  • Minibar
  • Wet bar

More

  • Air conditioning
  • Ceiling fan
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per day
  • Service fee: USD 17 per person, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Front desk staff will greet guests on arrival at the property.
Property Registration Number ICA1912108R8

We should mention

  • Pool access available from 8:00 AM to 6:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.

Property is also known as

Hotel Shibari Tulum
Hotel Shibari Tulum - Restaurant & Cenote Club Hotel
Hotel Shibari Tulum - Restaurant & Cenote Club Tulum
Hotel Shibari Tulum - Restaurant & Cenote Club Hotel Tulum

Hotel Shibari Tulum - Restaurant & Cenote Club Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 165 out of 202 reviews
Rating 8 - Good. 19 out of 202 reviews
Rating 6 - Okay. 9 out of 202 reviews
Rating 4 - Poor. 5 out of 202 reviews
Rating 2 - Terrible. 4 out of 202 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Sarah C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Richard

Stayed 3 nights in Nov 2024

10/10 Excellent

Alexander, Reno

Stayed 6 nights in Dec 2024

10/10 Excellent

Kalila

Liked: Staff & service, property conditions & facilities
Beautiful hotel. Room could have been cleaner. There were stray hairs (from multiple ppl) on the rug, in the shower, by the pool. Floor felt gritty so i don't think they are swept/vacuumed regularly- I just wore the provided slippers and was ok. But the room was spacious and comfortable with functioning AC, the plunge pool also functioned well. Had to request the outdoor lamps be fixed, and they were. The staff was friendly and accommodating. I rented a Bali Bed but got rained out after only an hour and it wasnt usable the rest of the day- I was approached the next day at breakfast where they offered to set it up again for me since the weather was better. No hassle! Appreciated the complimentary bottle of prosecco and cake left in my room for my birthday too. Restaurant on site was GREAT. Must get the shrimp taco! Hotel is walkable to other great dining options and little boutiques- its right on the strip, but with great security- felt safe on and off property ad a solo female traveler. Highly recommended!
Stayed 3 nights in Dec 2024

10/10 Excellent

Alina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is heaven on Earth, you are in the middle of beautiful jungle while having access to the best things life can offer. Absolutely amazing!
Stayed 5 nights in Dec 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Stayed 1 night in Dec 2024

10/10 Excellent

marisol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Alain

Stayed 3 nights in Nov 2024

2/10 Terrible

Melissa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Luis, Houston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and amenities were excellent, perfect for a relaxing time. The food was delicious as well, props to the chef
Stayed 2 nights in Nov 2024

8/10 Good

Layne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good.
Stayed 9 nights in Nov 2024

8/10 Good

JAVIER

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff in general is very good but the process of check inn is very bad. I meen, is very bad for Mexicans m, you need to be a foreigner to be good treated. I strongly recomend the hotel and the area for young foreigners. If you are not in this group, do not try it, you will be very disappointed.
Stayed 3 nights in Nov 2024

10/10 Excellent

Shimy

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Oct 2024

8/10 Good

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time in tulum
Booked this as a last min trip for solo travel. Loved the location and the green environment of the property in addition to the restaurant on property. Food was amazing and restaurant staff was great. Jonathan and Gerardo were accommodating and helpful with my stay with anything I may needed or planning. Also want to note that they do have a yoga class that’s available on site that’s free and also a cenote that you can swim in. Depending on weather permitting. Please note that with beautiful scenery, that you may see some wildlife around the property and mosquitoes! Bring bug spray if possible definitely got ate up.
Walk way to room on site
Iguana
Stayed 3 nights in Oct 2024

10/10 Excellent

Ximena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved our stay, the staff was amazing always nice and looking to accommodate our needs. The only think I didn't love is that the music in the common areas is quite loud. Other than that the hotel is beautiful.
Stayed 4 nights in Oct 2024

10/10 Excellent

Edna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Ivanovil

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

jose

Stayed 3 nights in Aug 2024

4/10 Poor

Mehrdod, Roswell

Stayed 1 night in Aug 2024

10/10 Excellent

Natalie

Stayed 2 nights in Sep 2024

10/10 Excellent

Monique

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was a gem with amazing staff that catered to all our needs. The room was just as in the pictures and the food and drinks were exceptional. Great hotel for our family and our teenage children and so close to amazing restaurants.
Stayed 5 nights in Jul 2024

10/10 Excellent

GIOVANNI

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my wife really enjoyed this place ! It's walking distance to everything, the cenote was a great experience, the room super spacious and nice! .
Stayed 2 nights in Aug 2024

10/10 Excellent

Raul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 2 nights in Sep 2024

10/10 Excellent

Kimberly, Weatogue

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2024

10/10 Excellent

Levon

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
BEAUTIFUL HOTE, AMAZING STAF
Stayed 4 nights in Jul 2024