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Kiki Tulum

3.5 star property

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Outdoor pool
Point of interest
Point of interest
Point of interest
Premium Apartment (#6) | In-room safe, blackout curtains, iron/ironing board

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • 24/7 front desk
  • Pool
  • Air conditioning
  • Kitchen
  • Parking included

Explore the area

Map
Calle Nak Be, Aldea Zama S/N, Tulum, QROO, 77780
  • Dos Aguas Park
    ‪11 min walk‬
  • Tulum National Park
    ‪3 min drive‬
  • Hospital de Tulum
    ‪4 min drive‬
  • Tulum, Quintana Roo (TUY)
    ‪14 min drive‬

Room options

View all photos for Premium Apartment (#3)

Premium Apartment (#3) | In-room safe, blackout curtains, iron/ironing board

Premium Apartment (#3)

  • 50 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Premium Apartment (#1)

Premium Apartment (#1) | In-room safe, blackout curtains, iron/ironing board

Premium Apartment (#1)

  • 50 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Apartment (#5)

Premium Apartment (#5) | In-room safe, blackout curtains, iron/ironing board

Premium Apartment (#5)

  • 50 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Apartment (#2)

Premium Apartment (#2) | In-room safe, blackout curtains, iron/ironing board

Premium Apartment (#2)

  • 50 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Apartment, 2 Bedrooms (#7)

Premium Apartment, 2 Bedrooms (#7) | In-room safe, blackout curtains, iron/ironing board

Premium Apartment, 2 Bedrooms (#7)

  • 70 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Premium Apartment (#8)

Premium Apartment (#8) | In-room safe, blackout curtains, iron/ironing board

Premium Apartment (#8)

  • 70 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Premium Apartment (#4)

Premium Apartment (#4) | In-room safe, blackout curtains, iron/ironing board

Premium Apartment (#4)

  • 70 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Premium Apartment (#6)

Premium Apartment (#6) | In-room safe, blackout curtains, iron/ironing board

Premium Apartment (#6)

  • 50 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Entire place

You'll have the entire condo to yourself and will only share it with other guests in your party.

Kiki Tulum

Condo with free parking, near Tulum National Park
An outdoor pool, a rooftop terrace and spa services are available at this smoke-free condo building. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk and a garden are on-site. Each condo provides a Smart TV with digital channels, plus a kitchen with a fridge, a stovetop and a microwave. Guests can appreciate conveniences, such as a dining area and a sitting area, and other amenities include free WiFi and a TV.
Kiki Tulum offers 8 air-conditioned accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas and includes dining tables. Accommodation at this 3.5-star condo has kitchens with fridges, stovetops, microwaves and separate dining areas. Bathrooms include a shower with a rainfall showerhead, and hairdryers.

This Tulum condo provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). 49-inch Smart televisions come with digital channels. Additionally, rooms include an iron/ironing board and a ceiling fan.

Recreational amenities at the condo include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.
During your stay at Kiki Tulum, you'll be within walking distance of Tulum National Park. Features include free WiFi in public areas and free self-parking, plus an outdoor pool. Built in 2019, this comfortable condo has 8 condos over 2 floors. Each condo includes amenities such as free WiFi and a kitchen.
  • Each condo offers a kitchen, a dining area and a sitting area
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a rooftop terrace
  • On-site recreation includes bicycles to rent
  • Just a 3-minute drive from Tulum National Park and 7 minutes from Gran Cenote
  • Airport pick-up shuttle service available for a fee
As a guest of Kiki Tulum, you'll find an outdoor pool, a rooftop terrace, and spa services. Public spaces have free WiFi. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Free self parking is available.

This 3.5-star Tulum condo is smoke free.

Languages

English, French, Spanish

Property amenities

Pool/Spa

  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Outdoor pool
  • Sports massages
  • Swedish massages

Internet

  • Available in the condo: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport pick-up shuttle (surcharge)
  • Free secured, uncovered self parking on site

Family friendly

  • Childcare (surcharge)
  • Free cot

Kitchen

  • Blender
  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Griddle
  • Hob
  • Microwave
  • Mixer
  • Refrigerator
  • Toaster

Dining

  • Champagne service
  • Dining table

Bedrooms

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table
  • Separate dining area
  • Separate sitting area
  • Window screens

Entertainment

  • 49-inch Smart TV with digital channels

Outdoor areas

  • Garden
  • Outdoor furniture
  • Rooftop terrace

Comfort

  • Air conditioning
  • Ceiling fan
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Tile flooring in public areas
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Guidebooks
  • Iron/ironing board
  • Proposal/romance packages
  • Restaurant dining guides
  • Safe

Things to do

  • Bicycle rentals

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Fire extinguisher

General

  • 1 building
  • 2 floors
  • 8 units
  • Bicycle rentals
  • Built in 2019
  • Garden
  • Gated community
  • Traditional architecture

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests can choose to either self-clean the property prior to checkout, or pay an additional cleaning fee of MXN 495 at checkout

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 2500 per vehicle (maximum occupancy 6)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival at the property. Guests can choose to either self-clean the property prior to checkout, or pay an additional cleaning fee of MXN 495 at checkout.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the condo before arrival using the contact information on the booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Kiki Tulum Condo
Kiki Tulum Tulum
Kiki Tulum Condo Tulum

Kiki Tulum Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 36 out of 44 reviews
Rating 8 - Good. 2 out of 44 reviews
Rating 6 - Okay. 5 out of 44 reviews
Rating 4 - Poor. 0 out of 44 reviews
Rating 2 - Terrible. 1 out of 44 reviews

9.4/10

Cleanliness

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Takeshia LaShawn

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Kiki Tulum was a great location for my family and I. We traveled with our kids, so it’s a great area for a family of 5. It’s quiet and you have a lot of things to do close by.
Stayed 4 nights in Nov 2024

10/10 Excellent

IGNAT

Liked: Cleanliness, amenities, property conditions & facilities
Nice and quiet
Stayed 4 nights in Sep 2024

10/10 Excellent

Caren M

Liked: Cleanliness, room comfort
Excellent Stay
We really enjoyed our stay in the condo. It was perfect for our two day stay right before our son's wedding. Olivier communicated extremely well and answered questions quickly. It's in a good location and easy distance to a store and restaurants. We would definitely stay again and would recommend it to friends.
Stayed 3 nights in Oct 2024

10/10 Excellent

MaryAnn

Liked: Cleanliness, amenities, property conditions & facilities
Clean, safe, and lots of dining options.
Stayed 3 nights in Aug 2024

2/10 Terrible

Jose

Travelled with family
Disliked: Cleanliness, room comfort
Stayed 5 nights in Jul 2024

10/10 Excellent

Jeanette

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Recommend it but just make sure to buy raid for the mosquitos
Stayed 4 nights in Jun 2024

10/10 Excellent

Sascha

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was beautiful and just as pictured! We felt safe in the area and the restaurant and shopping are close by. We will definitely be coming.

10/10 Excellent

Danuta

Liked: Cleanliness, property conditions & facilities
Great and comfortable place for the family to stay in especially on a rainy day in Tulum
Stayed 2 nights in Feb 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
In one line...kiki hotel is your home away from home. With the feeling of home and the services of a hotel it is the perfect place to stay. We were there for 5 nights. The hotel has a fully functional kitchen. Clean and well equipped fridge and microwave. The location is at an ideal location. The 7/11 grocery store is a 5 min walk. With several restaurants around the area that have really good food. A bike and ATV rental is also available next to the 7/11. Moreover the host always made sure to send a promt reply. The rooftop pool is also nice however needs regular maintenance and fitering of clean water. The jets were off so there wasn't regular filtering. The concierge Mr Edgar is also a very helpful person. If you get his number and whatsapp him he will get the work done. All in all a wonderful time.

10/10 Excellent

laura

Stayed 1 night in Feb 2024

10/10 Excellent

rosemary

Liked: Cleanliness, property conditions & facilities
Nice and clean. Host was very attentive. Would highly recommend and would definitely stay here again!

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice modern look and ever spacious! Loved it
Stayed 6 nights in Jan 2024

10/10 Excellent

Jillian, Edmonton

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The Kiki was an excellent place for our family. We really enjoyed these small pool upstairs, which was clean and quiet. Communication was great, and all of our needs were met. I would stay here again without hesitation.
Stayed 10 nights in Dec 2023

10/10 Excellent

Annemarie van den

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Really lovely apartment, big comfy beds, great bathrooms, amazing pool with lovely shared space. Olivier was very responsive and Edgar really helpful and was always there to sort things out and help with stuff like bikes etc. Very recommended!
Stayed 4 nights in Oct 2023

10/10 Excellent

Catherine

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Simply PERFECT! Love the place, it was beautiful, clean, great location.
Stayed 1 night in Jul 2023

10/10 Excellent

Martimiano

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Love my stay here .it was like a home away from home
Stayed 4 nights in Jul 2023

6/10 Okay

Nataly, Garland

Liked: Cleanliness, property conditions & facilities
The room was beautiful, clean an quiet but we had a problem with our room being too hot, the AC wasn't working and there wasn't anyobody at the property who could help us, Edgar (who was there when we checked in left a few minutes after) I called the # that appears on their website page and spoke to Oliver. He couldn't tell me exactly what to do or how long Edgar was going to take to go back and check the units for us, we had 3 small children and it was really frustrating not being able to communicate directly with someone at front desk, so keep that in mind if you have any issue dont expect someone to be at front desk. We literally had to leave the room and stay in our rental car to cool off beacause room got super hot that it was just unbearable, an hour later my husband went back to the room to grab our things because we were too tired, and needed it to find another stay, it was getting dark and we were hungry, Edgar wasn't even answering Oliver's calls so we knew we had to look for a solution ourselves. As soon as my husband turned on the AC again it started cooling, thats why we stayed. Edgar got there almost at 11pm and told us that they had the same issue that morning in another room and he just had to restar it, I wish we would've known that from the beginning so we didnt have to wait more than 6 hours. Area felt safe pool is amazing, the room like I said was beautiful but communication was poor and that made our stay terrible I'm definitely not coming back.
Stayed 1 night in May 2023

6/10 Okay

Tiffine

Stayed 3 nights in May 2023

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
There was miscommunication and the host put all blame on the guest
Stayed 1 night in Apr 2023

10/10 Excellent

Hymanot

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Our stay was amazing. Especially one of the staff Edgar, was just simply amazing. He made our stay very pleasant and enjoyable. He was always willing to help with whatever we needed at any given time. Mucho Gracias Edgar!
Stayed 4 nights in Mar 2023

10/10 Excellent

Karen

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The communication was good. The check in was easy and the manager Edgar was very helpful! We found the kitchen handy and used it a lot as we found Tulum super expensive to eat out as a family etc.
Stayed 12 nights in Jan 2023

10/10 Excellent

Xavier

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed the large space on the top floor with the direct access to the patio and pool.
Stayed 2 nights in Oct 2022

10/10 Excellent

Monica

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice place and neighborhood. Loved the condo and hosts are very accomodating and friendly. Would stay here again.
Stayed 1 night in Aug 2022

10/10 Excellent

Gabriel

Liked: Room comfort
Stayed 3 nights in Apr 2022

8/10 Good

Aniesia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I didn’t see our concierge as much as I felt I should have but the communication with the owners were great! They would always grab his attention when I had a problem,
Stayed 3 nights in Mar 2022