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Alito Tulum Hotel

3.5 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Alito Tulum Hotel

On the beach, white sand, beach cabanas, sun-loungers
On the beach, white sand, beach cabanas, sun-loungers
Outdoor pool, pool loungers
Aerial view
Family Cabin | Iron/ironing board, bed sheets

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Pool
  • Air conditioning

Explore the area

Map
Carr.Tulum-Punta Allen KM 0.47, MZ 1 Lote 5, Tulum, QROO, 77760
  • Playa Paraiso
    6 min walk
  • Las Palmas Public Beach
    14 min walk
  • Tulum Mayan Ruins
    16 min walk
  • Tulum, Quintana Roo (TUY)
    19 min drive

Room options

View all photos for Garden Deluxe Room Queen

Garden Deluxe Room Queen | Iron/ironing board, bed sheets

Garden Deluxe Room Queen

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Garden Deluxe Room Double

Garden Deluxe Room Double | Iron/ironing board, bed sheets

Garden Deluxe Room Double

  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Garden Bungalow Queen

Garden Bungalow Queen | Iron/ironing board, bed sheets

Garden Bungalow Queen

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Garden Bungalow Double

Garden Bungalow Double | Iron/ironing board, bed sheets

Garden Bungalow Double

  • 25 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Garden Superior Suite King

Garden Superior Suite King | Iron/ironing board, bed sheets

Garden Superior Suite King

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Garden Bungalow King

Garden Bungalow King | Iron/ironing board, bed sheets

Garden Bungalow King

  • Sleeps 2
  • 1 King Bed

About this property

Alito Tulum Hotel

Ocean-view hotel with a beach bar, near Tulum Mayan Ruins
When you stay at this beach hotel, you can enjoy umbrellas and sunloungers. Housekeeping is available on request.
Alito Tulum Hotel offers 23 accommodations with air conditioning. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries. An iron/ironing board, hairdryers and change of towels can be requested. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Alito Tulum Hotel, you're just a quick walk from Playa Paraiso. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a beach bar and a bar/lounge
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and wedding services
  • On-site recreation includes bicycles to rent
  • Just a 1-minute drive from Playa Paraiso and 14 minutes from Tulum Beach
  • Airport shuttle service available for a fee
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

An outdoor pool, multilingual staff, and tour/ticket assistance are also featured at Alito Tulum Hotel. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Tulum hotel.

Guests are served a free continental breakfast daily from 7:00 AM to 10:30 AM.
La Diosa Bar & Grill – This restaurant serves breakfast, brunch and dinner. Guests can enjoy drinks at the bar.
La Diosa Beach Club – This beachfront bar specialises in local and international cuisine and serves brunch and lunch. Guests can enjoy al fresco dining (weather permitting). Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free secured, uncovered self parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • La Diosa Bar & Grill
  • La Diosa Beach Club

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • In a national park
  • On the beach
  • On the waterfront
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only

More

  • Communal living room
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:30 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email 10 days before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 3.27 per accommodation, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 275 per vehicle (return, maximum occupancy 8)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 10 days before arrival with check-in information. Front desk staff will greet guests on arrival.

Property is also known as

La Diosa Tulum
La Diosa Resort
Alito Tulum Hotel Hotel
Alito Tulum Hotel Tulum
Alito Tulum Hotel Hotel Tulum
Alito Hotel Tulum Formerly La Diosa

Alito Tulum Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 58 out of 104 reviews" "
Rating 8 - Good. 23 out of 104 reviews" "
Rating 6 - Okay. 12 out of 104 reviews" "
Rating 4 - Poor. 7 out of 104 reviews" "
Rating 2 - Terrible. 4 out of 104 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Claribel G

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was stunning with beach access that was absolute perfection. The staff were amazing, and they were attentive to all our needs. We really enjoyed the serenity of this property. If you’re looking for a property to get away from the hustle and bustle of your busy life, this hotel is for you. It’s a true oasis of peace. Just make sure to note that there is not a tv in the room so bring your own device (iPad etc), we used our phones. There isn’t night life entertainment on the north side of the beach which we were thankful for. If you’re looking to party I suggest you find a hotel on the south side of the beach. Alito Hotel Tulúm is a place my husband and I plan on returning to. One last note, you will need transportation to get around. This hotel is not in walking distance to anything except the ruins (15) minutes. We used taxi services on the days we ventured out and it worked out for us. You will have to pay the Jaguar Park fee on the days you go and come from the property as well. It’s a small fee of $3 each person I believe. The property is well worth the stay and I highly recommend it if you are looking for a place to truly relax.
Stayed 7 nights in Aug 2024

8/10 Good

RUELDY

Travelled with family
Liked: Cleanliness, staff & service
Had a wonderful time with my adult kids! They loved the beach bungalows and I was happy to be on the 2nd floor in the main area. AC was wonderful when coming in from the beach. Water pressure was not good but understandable for the location. Beach was beautiful and being able to take a boat from the shore to go snorkeling was a bonus. The staff and taxi drivers were wonderful!!!
Stayed 5 nights in Jul 2024

2/10 Terrible

Kenny

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Would not recommend! The pictures doesn’t match the rooms! We booked for 2 week bed rooms and we got one full size bed. You can hear things crawling on your roof and the service is horrible!
Stayed 3 nights in Aug 2024

10/10 Excellent

Darra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

6/10 Okay

Idalmis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Astrid

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed the little hut we stayed in, it has just the necessities. No tv which is ok since we were out and about. We had A/c which was more important. Beach access and restaurant. In order to get to hotel we had to go through a checkpoint to make sure we didn't have plastic bottles since the hotel was in a conservation area. There is a entrance fee to go in to the conservation area as well. The mayan ruins are a 10 min walk away. The hotel has bikes to rent. All in all i loved it! The staff was friendly and attentive. Anything i asked for was available and brought to me like towels and a blanket. Room service was really good. I did point out a concern about the wooden walkway that was in need of repair, many wooden planks were popped out or sunk in making it a safety concern for someone walking not paying attention. If we wanted to go to an oxxo or store we would have to go back to town which was outside the conservation area and if we got back before 5 we would have to go thru checkpoint again to check for plastic. All in all 4/5 only because of the repairs needed on the walkway and the lack of accessibility to a store.
Stayed 2 nights in Jul 2024

10/10 Excellent

Chanelle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food and cocktails were delicious and reasonably priced. The included breakfast was a nice bonus to the stay. The rooms were kept clean. We brought a lot of sand in the room daily and housekeeping did a great job keep the floors clean. David, the manager, was exceptional! The front desk staff always helped us get our taxi and anything else we needed. The property is nicer than photographs shown on the site. I’d not only visit again but recommend friends who want a nice beachfront, to check out Alito.
Stayed 4 nights in Jul 2024

10/10 Excellent

JOHANNA, bronx

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 2 nights in Jun 2024

10/10 Excellent

Yelldy

Stayed 1 night in Jun 2024

10/10 Excellent

Jady

Stayed 5 nights in May 2024

2/10 Terrible

Eddie, GAY

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Well my room was ok. The rv didnt work...i told them about this .they did nothing. The place is in a national park habe to pay 65$ each time you come in and out . Or habe anyone over. You have to pay for water there cause you cant have plastic bottles. And they charge you 5.00$ a can of water . So no never be back . Terrible
Stayed 3 nights in May 2024

10/10 Excellent

Mohamed, Toronto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would go back any time. Beautiful place and amazing people
Stayed 6 nights in May 2024

10/10 Excellent

RANDY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food and service. Relaxing vibes as needed.
Stayed 4 nights in Apr 2024

10/10 Excellent

Frances, Charlotte

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone is extremely nice and helpful to any accommodations or concerns you have. The property is beautiful with less foot traffic on the beach. The rooms are adorable with a big bathroom and natural light. There was a bar and dining option on the hotels beach front.
Stayed 3 nights in May 2024

10/10 Excellent

Lee George

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We appreciated the cleanliness of the property and the vibe was super relaxed, which is just what we were after. The staff was nice, and, to addressed the couple of requests we had promptly and we felt overall, it was a good value. We were there a year ago and noticed the improvements, including air conditioning in the casita we stayed in and stronger wifi signal. We felt the restaurant was excellent, we ate there every morning for the included breakfast and every evening. There was a nice variety, we mostly had fish but felt everything was really good. It was a little challenging to get to, our shuttle drivers from Cancun weren't familiar with navigating the area. It's a National Park area now, so there weren't any vendors and plastic bottles aren't sold or allowed on the beach and the Park Policia patrolled the area frequently. We will go back.
Stayed 10 nights in Apr 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 28 nights in Jan 2024

6/10 Okay

Jean

Travelled with group
Disliked: Amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

8/10 Good

latifeh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute hotel! A bit away from the action but plenty to do in the area. I would stay here again. The beach area was fabulous!
Stayed 4 nights in Dec 2023

8/10 Good

Ismael

Liked: Cleanliness, staff & service, property conditions & facilities
Is close the arqueologic ruins of tulum. (10 minutes walking )
Stayed 1 night in Oct 2023

10/10 Excellent

Tamas, Henderson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in one of the air conditioned room so we didn't have issues with heat or humidity during sleep.. The beach is really, really nice, the restaurant is literally on the beach and they serve you at your beach bed also during the day under the palm trees.
Stayed 6 nights in Sep 2023

6/10 Okay

Yahasmin y Soto

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 9 nights in Sep 2023

10/10 Excellent

Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities
The beach was beautiful and just a few feet away
Stayed 4 nights in Sep 2023

8/10 Good

Katrice

Liked: Cleanliness, staff & service, amenities
The resort was overall good. The only thing I didn’t like was that it was heavy construction going on in the neighborhood of the resort.
Stayed 4 nights in Aug 2023

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

6/10 Okay

Renee

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The property is undoubtedly beautiful. Easy access to the beach and the staff is really amazing. However, we did not know that the single cabins did not have air conditioning (many of the other guest that booked did not know either). The cabins get really hot and all you have are two standing fans. We requested an extra fan and we were accomodated with it. If the cabins had AC it would have been the best experience ever.
Stayed 4 nights in Aug 2023