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Mistiq Temple II

3.0 star property

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Photo gallery for Mistiq Temple II

7 outdoor pools, open 9:30 AM to 9:00 PM, pool umbrellas, pool loungers
Exclusive Penthouse | Living area | Flat-screen TV
Aerial view
Deluxe Penthouse, Garden View | Balcony
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Air conditioning
  • Kitchen
  • Outdoor space
  • Free WiFi

Explore the area

Map
Calle 39,, Tulum, QROO, 77765
  • Tulum Beach
    ‪7 min drive‬
  • Tulum Mayan Ruins
    ‪12 min drive‬
  • Playa Paraiso
    ‪19 min drive‬
  • Tulum Intl. Airport (TQO)
    ‪51 min drive‬

Room options

View all photos for Exclusive Penthouse

Exclusive Penthouse | Individually decorated, individually furnished, blackout curtains

Exclusive Penthouse

  • 165 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Basic Loft

Basic Loft | Living area | Flat-screen TV

Basic Loft

  • 62 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Penthouse, Garden View

Deluxe Penthouse, Garden View | Living area | Flat-screen TV

Deluxe Penthouse, Garden View

  • 68 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Loft

Deluxe Loft | Living area | Flat-screen TV

Deluxe Loft

  • 83 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Studio

Classic Studio | Individually decorated, individually furnished, blackout curtains

Classic Studio

  • 39 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

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About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Mistiq Temple II

Apartment with 7 outdoor swimming pools, near Tulum Beach
This smoke-free apartment building features 7 outdoor pools, concierge services and a garden. A beach shuttle is free. Each apartment features free WiFi, a flat-screen TV and a kitchen with a microwave. Additional amenities include a rainfall shower, a hairdryer and a shower.
Mistiq Temple II offers 30 air-conditioned accommodations, which are accessible via exterior corridors, and features a hairdryer and blackout curtains. This individually decorated and furnished accommodation includes dining tables. Accommodation at this 3-star apartment has kitchens with microwaves and kitchenware and utensils. Bathrooms include a shower with a rainfall showerhead.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Flat-screen televisions are featured in guestrooms.

7 outdoor swimming pools are on site.
Our customers tell us that they can't get enough of the helpful staff at Mistiq Temple II . During your stay, you'll be close to Tulum Beach. Features include a free beach shuttle, plus 7 outdoor pools and concierge services. This comfortable apartment building has 30 apartments. Each apartment offers free WiFi and a kitchen.
  • Each apartment offers a kitchen, a flat-screen TV and a microwave
  • Free Wi-Fi (speed: 25+ Mbps)
  • Take a swim in the 7 outdoor pools
  • Services include a concierge and luggage storage
  • 7 minutes by car from Tulum Beach and 12 minutes from Tulum Mayan Ruins
  • Free beach shuttle service
  • Dogs welcome for a fee
Mistiq Temple II offers its guests 7 outdoor swimming pools. Mistiq Temple II also features a garden, concierge services, and pool umbrellas. You'll have access to the outdoor pool at a partner property.

This 3-star Tulum apartment is smoke free.

Languages

English, Spanish

Property amenities

Beach

  • Free beach shuttle

Pool/Spa

  • 7 outdoor pools
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi

Parking and transport

  • Free offsite parking within 50 metres
  • Free beach shuttle

Kitchen

  • Cookware, dishware, and utensils
  • Microwave
  • Mini-fridge

Dining

  • Dining table

Bedrooms

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • 60-cm flat-screen TV

Outdoor areas

  • Deck/patio
  • Garden

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming dogs only
  • Fee: MXN 400 per pet per stay

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Luggage storage

Things to do

  • Outdoor pool (guest access) nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 30 units
  • Access via exterior corridors
  • Garden
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions and lockbox information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Lockbox, private entrance

Pets

  • Pets: MXN 400 per pet, per stay
  • Only dogs are allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: MXN 2000 per stay
  • Cleaning fee: MXN 1500 per accommodation, per stay, (varies per unit)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 400 per pet, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information and lockbox information. Guests can access their accommodation through a private entrance.

We should mention

  • Pool access available from 9:30 AM to 9:00 PM

Property is also known as

Mistiq Temple II Tulum
Mistiq Temple II Apartment
Mistiq Temple II Apartment Tulum

Mistiq Temple II Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 38 out of 78 reviews
Rating 8 - Good. 17 out of 78 reviews
Rating 6 - Okay. 8 out of 78 reviews
Rating 4 - Poor. 5 out of 78 reviews
Rating 2 - Terrible. 10 out of 78 reviews

8.2/10

Cleanliness

7.6/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, room comfort
Stayed 9 nights in Dec 2024

8/10 Good

Eduardo

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The property is nice but you will need some type of transportation to get around with ease. The internet service is not stable. There is construction during the week around the area. The streets are not paved. I like the property for the quietness and rooftop pools available. You have a great view of the coastline from the rooftops. Great place to see the sunrise and sunsets.
Stayed 10 nights in Nov 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, room comfort
This place is a SCAM
I recently stayed at this hotel, and I am compelled to share my extreme disappointment with the state of the room. The level of cleanliness was absolutely unacceptable and far below basic standards. • The room was completely infested with spiders, with nests found on the walls, furniture, bathroom, shower, drawers, and even in the bed. • There were insect droppings on the walls, curtains, doors, and other surfaces, further highlighting the lack of proper cleaning and maintenance. • The bedsheets had yellow stains, and the bath towels were torn and also stained yellow, which was utterly unacceptable. • To make matters worse, there was no running water, adding to the unhygienic and uncomfortable conditions. Due to these severe issues, I had no choice but to leave the hotel before the end of my stay. Furthermore, the communication with the concierge in charge was completely inadequate. My messages were ignored for extended periods, and responses only came hours later, sometimes not until the following day. This lack of proper customer service further exacerbated my distress. These conditions were unsafe, unsanitary, and made my experience incredibly distressing. I cannot recommend this hotel to anyone. No guest should ever have to endure such an experience.
Stayed 6 nights in Dec 2024

4/10 Poor

Karisa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property overall is very nice. Perfect place for a honeymoon, recap etc. however, the property has no dining areas. There is a restaurant nearby that’s within the property however it is 5 minutes away. Keep in mind that Tulum’s roads are not developed compared to Los Cabos, Cancun etc. so traveling from one point to the next is very time consuming. If you do not have an ATV or a scooter it will be very hard to get around because the main road for you to catch a taxi to go towards the hotel area is 10mins away (driving). Although transportation is very limited, I felt safe during my stay the only time I felt fearful was going towards the one restaurant that’s located within the property because it was surrounded by 3 vicious dogs. Other than that, my host communicated efficiently. We had some hiccups when it came to receiving necessities such as towels, toilet paper etc. but it’s a property that’s basically within a developing area so patience is definitely required when staying here!
Stayed 6 nights in Dec 2024

2/10 Terrible

Charell Porsha

Disliked: Cleanliness, amenities, property conditions & facilities
Was not satisfied with anything. I left a day early
Stayed 2 nights in Dec 2024

10/10 Excellent

Jesse

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful new development away from everything else. A little secluded at the moment, but that what i enjoyed about it. equal distance away from main strip tulum, aldea zama, and the beach
Stayed 5 nights in Nov 2024

8/10 Good

Jessica, Las Vegas

Travelled with family
Liked: Cleanliness, property conditions & facilities
We stayed at the 3 bedroom penthouse, it’s gorgeous, really nice decorated and the views are amazing but we couldn’t take a shower or go to the pool because there was no towels , we called the office and they brought them later but just the shower towels , no hand or pool towels. the first night one of the bedrooms a/c was not working , next day the property manager kind of fixed , it didn’t cool the bedroom enough , still warm but the worst part it’s the road to get there it is almost impossible to drive , it’s a dirt road with a lot of holes and rocks , we couldn’t believe such an amazing property with those roads , they are terrible , if you are going you need a 4x4 to get there , not even think you can walk , far from restaurants or supermarket !
Stayed 2 nights in Nov 2024

6/10 Okay

David

Stayed 3 nights in Oct 2024

2/10 Terrible

Jose

Mistiq Temple did not allowed a cancellation 30 Days prior to arrival. The location is out in the middle of the jungle however the roads are not ready for this type of establishment. Based on previous reviews and my visits to Tulum this hotel is not suitable for people without a car that plan to do anything outside the hotel. Thank you
Stayed 2 nights in Sep 2024

8/10 Good

Eduardo

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The WiFi service kept cutting out. The property is away from shops and restaurants. I highly recommend anyone staying at the property to have a means of transportation.
Stayed 2 nights in Sep 2024

4/10 Poor

Gabriel

Travelled with family
Disliked: Cleanliness, amenities
The hotel and room are beautiful, we stayed 9 days party of 4. My daughters sheets were dirty upon arrival, in her room, they don’t have any house keeping, and there is nobody that u can talk to or request anything from. The biggest problem was not having enough towels to shower with. 9 days and only a few towels that remained wet and never replaced, no extra trash bags so the trash kept piling up, we had to buy trash bags, coffee, sugar,. Had coffee maker but no coffee or sugar, there was a lot of construction but that did not bother us, but when power was lost a total of three days off and on, we were not happy, we had no air no tv and some of the food we bought like ice cream melted. This hotel would of been so much better if we were able to communicate with somebody, it did have security downstairs, but they told us to send message to the fake concierge non existent. Also one of the bathrooms shower overflowed everywhere they did come to fix the shower but never responded to nothing else, so all this being said, the hotel would of been perfect, if it was complete it is still under construction and there is no help from anyone there. Bring your own towels and accessories , oh and also we had to purchase toilet paper too from the supermarket We stayed in the penthouse and the room despite everything, the room was beautiful, but I don’t think we would stay here again. Also we had a car rental, the roads are not made yet but they weren’t that bad. Need communication
Stayed 8 nights in Aug 2024

10/10 Excellent

Stefan, Etobicoke

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I’ve stayed at Mistiq Temple multiple times and always have a great stay. It’s a great alternative from staying in the beach zone and a lot more economical but the most bang for your buck hands down!
Stayed 4 nights in Jul 2024

2/10 Terrible

Gabriel

Stayed 6 nights in Jul 2024

8/10 Good

jennifer

Travelled with family, Travelled with family and small children
Liked: Amenities, property conditions & facilities
The property itself is beautiful, the apartment was really nice just with minor things, such as no TV in the family room however if you look into other apartments they had TVs, when it rains the wall to wall windows leaked inside however i inform my concierge Nudy, which was extremely helpful and made my stay great and assisted with any concerned i had. The apartment has all amenities (plates, cups spoons, towels both pool and shower, dish washing soap, bath soap.) They should add a washer dryer combo that would be a great add on for visitors. My only issue was the roads around the property, lots of construction buildings going up but the roads itself need attending too even if each property does there own front road. I rented a car and was afraid the car would get messed up, potholes craters road dippls and rocks (small and large) everywhere; so if you stay here i recommend to rent a suv, cross over some type of truck not a car. The location isnt bad, lots of restaurants and shops about 10 minutes away, a 7 eleven is also just 6 mins away. Again beautiful property will recommand to stay there but you need a vehical for the commute outside... and nudy thank you for all your assistance... I will be staying there again very soon.
Stayed 2 nights in Jul 2024

10/10 Excellent

Thomas

Stayed 4 nights in Jul 2024

8/10 Good

Shaunette

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I fell and hurt my knees really bad going to the dumpster on the side of the hotel because of the unsafe concrete and construction.

10/10 Excellent

Tania

Travelled with family
Liked: Cleanliness, room comfort
Stayed 5 nights in Jun 2024

8/10 Good

Douglas

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

Deisy Gonzalez

Liked: Cleanliness, property conditions & facilities
We had a great stay at Mistiq Temple II , however the area is still under construction and you have to drive through a dirt road to get to this place. The rooms are beautiful and we loved our balcony & garden view. There is 24/7 security.
Stayed 3 nights in Jun 2024

10/10 Excellent

Kimberley

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall we enjoyed our day and highly recommend the penthouse suite! The views are amazing and light that comes in through all of the windows is dreamy! The area surrounding was under construction so the roads are dirt and very bumpy. During the days there was a lot of noise from a jack hammer. There isn’t any close by restaurants or grocery and the one located at the first building on the road is pretty pricey. Food was decent. Wifi was weak. Router in kitchen so the further bedrooms don’t get it. Often flickered on and off. Oven was disconnected - might now be deal breaker for most but just keep it in mind if you planning on preparing most of your meals. Limited cutlery and cooking utensils. We needed up buying a chef knife so we could cut up fruit. We left it behind for others to use. It would be a nice touch if there was complementary coffee grounds and tea. Especially, after a long flight and drive to the apartment; most folks wouldn’t have had a chance to stop and get groceries. A water filtering jug or faucet attachment would be nice so you don’t have to buy bottled water. Thankfully, I packed our hiking gravity water filter knowing that Mexico water isn’t safe to drink.
Stayed 3 nights in May 2024

8/10 Good

Maria

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2024

2/10 Terrible

Reine

Stayed 5 nights in May 2024

10/10 Excellent

Jasmine

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Everything was on point
Stayed 4 nights in Apr 2024

8/10 Good

Domonic

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The pool and property in general were really nice. The gym and restaurant has lost of options. Would stay again. Bring your own toiletries and beach towels.
Stayed 2 nights in Apr 2024

10/10 Excellent

Raymond

Liked: Cleanliness, room comfort
Such A Beautiful Experience
Staying at Mistiq Temple II long-term is an experience that seamlessly blends luxury with the natural beauty of the surrounding jungle. The development boasts multiple swimming pools, including private pools on the roof, offering a refreshing escape with panoramic views. The impressive gym is well-equipped for workouts, while the bodega-style grocery store provides convenient access to essentials. The staff are really kind, welcoming, and helpful with any request you may have. Food delivery is a breeze with Chedraui, Tomato MX, and Rappi all delivering to Mistiq. I stayed in the 2-level loft (with living + dining room on level 1, bedroom on level 2) with full kitchen with new appliances. The luxury hotel-quality bathroom and beautiful views of the jungle from the patio add to the allure of the place, making it a serene retreat. Just a heads-up, though – if you want to visit Tulum Centro, you’ll need a car, scooter, bike, or taxi because the unpaved roads leading up to the development.
Stayed 4 nights in Apr 2024