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Pacha Tulum Boutique Hotel

4.0 star property
VIP Access

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Photo gallery for Pacha Tulum Boutique Hotel

Outdoor pool
Front of property
Presidential Suite | In-room safe, desk, free cots/infant beds, free WiFi
Presidential Suite | Terrace/patio
Presidential Suite | Living area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Room service
  • 24/7 front desk
  • Spa
  • Housekeeping

Explore the area

Map
Av. Coba Norte Across the Street of, San Francisco next to the Oxxo C.P, Tulum, QROO, 77780
  • Dos Aguas Park
    ‪14 min walk‬
  • Tulum National Park
    ‪16 min walk‬
  • Cenote Calavera
    ‪18 min walk‬
  • Tulum, Quintana Roo (TUY)
    ‪3 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Deluxe Double Room, 1 King Bed with Sofa bed, Pool View

Deluxe Double Room, 1 King Bed with Sofa bed, Pool View | In-room safe, desk, free cots/infant beds, free WiFi

Deluxe Double Room, 1 King Bed with Sofa bed, Pool View

  • 23 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Junior Suite, Multiple Beds, Pool View

Junior Suite, Multiple Beds, Pool View | In-room safe, desk, free cots/infant beds, free WiFi

Junior Suite, Multiple Beds, Pool View

  • 38 sq m
  • Sleeps 6
  • 2 Queen Beds and 2 Single Sofa Beds

View all photos for Deluxe Bungalow, 1 King Bed, Poolside

Deluxe Bungalow, 1 King Bed, Poolside | In-room safe, desk, free cots/infant beds, free WiFi

Deluxe Bungalow, 1 King Bed, Poolside

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room | In-room safe, desk, free cots/infant beds, free WiFi

Superior Room

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Double Room, Garden View, Garden Area

Traditional Double Room, Garden View, Garden Area | In-room safe, desk, free cots/infant beds, free WiFi

Traditional Double Room, Garden View, Garden Area

  • 15 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Standard Double or Twin Room, 1 Bedroom, Garden View, Garden Area

Standard Double or Twin Room, 1 Bedroom, Garden View, Garden Area | In-room safe, desk, free cots/infant beds, free WiFi

Standard Double or Twin Room, 1 Bedroom, Garden View, Garden Area

  • 15 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Presidential Suite

Presidential Suite | In-room safe, desk, free cots/infant beds, free WiFi

Presidential Suite

  • 66 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

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About this property

Pacha Tulum Boutique Hotel

Bed & breakfast with a full-service spa, near Tulum Mayan Ruins
This bed & breakfast features a full-service spa, an outdoor pool and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a poolside bar, a coffee shop/cafe and concierge services are on-site.
Pacha Tulum Boutique Hotel offers 12 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and complimentary bottles of water. This accommodation is furnished with desks and dining tables. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower, complimentary toiletries and hairdryers. Additionally, rooms include coffee/tea makers and a ceiling fan. Cots/infant beds (complimentary) are also available. Housekeeping is provided on a daily basis.
Recreational amenities at the bed & breakfast include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the bed & breakfast's full-service spa. Services include massages. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Pacha Tulum Boutique Hotel. During your stay, you'll be within walking distance of Tulum National Park. Features include free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free WiFi
  • Free self-parking
  • The coffee shop/cafe, poolside bar and bar/lounge offer choices for drinking and dining
  • Take a swim in the outdoor pool
  • Indulge with massages at the spa
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes bicycles to rent
  • Just a 1-minute drive from Tulum National Park and a few minutes from Gran Cenote
  • Airport shuttle service available for a fee
Pacha Tulum Boutique Hotel offers its guests a full-service spa and an outdoor pool. There's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A library, a terrace, and tour/ticket assistance are also featured at Pacha Tulum Boutique Hotel. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Tulum bed & breakfast.

Room service (during limited hours) is available.

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Things to do

  • Bicycle rentals
  • Ecotours
  • Full-service spa
  • Library
  • Outdoor pool

Family friendly

  • Dining table
  • Free cot
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Pacha Tulum Boutique Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 130.00 per vehicle (one-way, maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Pacha Tulum Boutique Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Pacha Boutique Hotel
Pacha Tulum Boutique
Pacha Tulum Boutique Tulum
Pacha Tulum Boutique Hotel Tulum
Pacha Tulum Boutique Hotel Bed & breakfast
Pacha Tulum Boutique Hotel Bed & breakfast Tulum

Pacha Tulum Boutique Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 123 out of 199 reviews
Rating 8 - Good. 41 out of 199 reviews
Rating 6 - Okay. 17 out of 199 reviews
Rating 4 - Poor. 10 out of 199 reviews
Rating 2 - Terrible. 8 out of 199 reviews

8.8/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Emmanuel

Stayed 2 nights in Oct 2024

10/10 Excellent

angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay there, the pool was nice and relaxing. The room was small but just perfect in my opinion!! The faucets were a little rusty but I didn’t mind it but maybe others will, enjoyed how everything like restaurants, and stores were walking distance, i definitely recommend staying here!!
Stayed 1 night in Aug 2024

2/10 Terrible

NANCY

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The Staff was friendly and helpful but the room was dirty. We booked our stay for 6 nights for the king suite, we got there on Sunday night and noticed little bugs on the bed, we smooshed them and took off the bed sheets (which were stained). The rug had food crumbs and the mini fridge had hairs. The water went off while taking a shower, so we had to wait for them to turn it back on. We left early morning and came back in the afternoon, they made the bed with the same dirty sheets, flipped the bath towel/rug over and didn’t sweep. We found bugs again on the bed that looked like bed bugs. We decided to leave that night to another hotel and when we went to check out, they did offer to change us to another room but we figured if that’s the way they “cleaned” our room that’s the way they cleaned all the other rooms. They couldn’t refund our money back because we reserved through Travelocity, so we lost 5 paid nights.
Stayed 6 nights in Jul 2024

10/10 Excellent

Jesus

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, nice room,people are amazing, helpful, great stay....
Stayed 1 night in Jul 2024

10/10 Excellent

LAVERNE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was small, clean and comfortable. The service was excellent
Stayed 4 nights in Jul 2024

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed at this sweet hotel for 1 night. The staff were friendly and accomodating. I will stay ther again. ~K.B
Stayed 1 night in Jun 2024

10/10 Excellent

Laura

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We recently stayed at Pacha Tulum Boutique Hotel and had an absolutely fantastic experience. From the moment We arrived, the reception service was exceptional, Rodriguez went above and beyond to ensure that our check-in process was welcoming and informative. We received numerous complimentary drinks on arrival and throughout. Throughout our stay, the level of assistance provided by the hotel staff were unparalleled. Whether I needed recommendations for local attractions or assistance with any requests, they were always there to help with a smile and friendly chat. Their attention to detail and willingness to accommodate guests truly sets this hotel apart from others ive stayed at. Not only was the service outstanding, but the hotel itself was also beautiful and well-maintained. The rooms were comfortable and beautifully decorated, providing a serene environment to relax in after exploring each day. Overall I would highly recommend!
Stayed 4 nights in Feb 2024

10/10 Excellent

D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were kind and helpful. Would stay here again.
Stayed 3 nights in Feb 2024

8/10 Good

Parvin, hayward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to Tulum centro and ruins area, perfect for transportation options. Great staff, always willing to help and provides ideas to tourists.
Stayed 2 nights in Feb 2024

10/10 Excellent

Thomas S

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and location. Good food. Nice garden. Busy and noisy street outside.
Stayed 1 night in Jan 2024

8/10 Good

Alistair

Liked: Cleanliness, staff & service, property conditions & facilities

2/10 Terrible

Erin

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
None.
Stayed 1 night in Nov 2023

8/10 Good

Evan

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

10/10 Excellent

Miguel Angel

Liked: Cleanliness, staff & service, property conditions & facilities
The property host where very essential in me getting the most out of vacation. Highly recommend it for any planning on going to Tulum.
Stayed 11 nights in Sep 2023

10/10 Excellent

amadou

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
hello my name is Amadou, I just completed my stay at Pacha and it was a WONDERFUL experience. First off the customer service was nice and friendly from every employee we encountered! Very helpful and gave us great recommendations through the city of Tulum. The Presidential suite was excellent! Bed was cozy, bathroom setup was nice, living room area was beautiful and A/C was COLD!!!! you’ll need that bad in the Tulum heat. Pool upstairs was nice and clean as well! Overall we enjoyed our experience and would recommend this hotel
Stayed 4 nights in Sep 2023

8/10 Good

Jelena

Stayed 8 nights in Jun 2023

10/10 Excellent

Irma

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Expedia and Pacha Tulum Boutique Hotel are really in sync. I booked and fifteen minutes later we arrived and our room was available. We got free upgrade! Rodrigo was very thorough, welcoming, friendly and helpful.
Stayed 1 night in Sep 2023

10/10 Excellent

Hernandez Javier

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the tropical garden and the cozy atmosphere of the place. The guys at the recepcion are very friendly and we loved so much the Suite President with the private terrace with the cute little pool to enjoy after a hot day! We'll be back here, thanks for everything!

4/10 Poor

kristel segura

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Small hotel at the side of the road in Tulum, outside the city, small room., Our experience was unfortunately bad, the room was not what we expected, had a bad smell, the shower didn't work properly, the of the toilet was broken,the was able in the room floor right next to the bed, that was covered with a carpet, the bed was clean but the sheets and the pillows were uncomfortable, no cover on top of the bed, check in process was not friendly at all, no greetings at arrival no instructions were given, we had to ask for the wifi password, ask for the towels for the room. We will not come back and we don't recommend this hotel. Overall experience 2/10
Stayed 1 night in Aug 2023

10/10 Excellent

Jesse

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2023

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly and helpful. Located conveniently at the top of the strip. Anything that you need or want Peter and Alan are there to help. Will definitely go back there.
Stayed 3 nights in May 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Donald

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Jon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A little gem Boutique Hotel in a strategical position to visit Tulum and places around! The staff is absolutely brilliant, they are always tring to help you and providing lots of tips that for a tourist is impossible to know! Our room was lovely and super clean! We'll definitely coming back in the future! Thanks to hosting us!