Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive

4.5 star property
VIP Access

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive

10 outdoor pools
10 outdoor pools
10 outdoor pools
Casa Zamna Ocean Front Presidential Suite King Bed | View from room
Casa Zamna Ocean Front Presidential Suite King Bed | Free minibar, in-room safe, individually decorated

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Pool
  • Bar
  • Room service
  • Breakfast included
  • All-inclusive

Explore the area

Map
Calle Itzimina esq. Av Kukulkan, Mz 001, Lote 007, Reg 014, Aldea Zama, Tulum, QROO, 77760
  • Tulum National Park
    ‪14 min walk‬
  • Dos Aguas Park
    ‪4 min drive‬
  • SFER IK
    ‪5 min drive‬
  • Tulum, Quintana Roo (TUY)
    ‪11 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Casa Zamna Ocean Front Junior Suite King Bed

  • 54 sq m
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

Preferred Club Master Suite, Tropical View

  • 137 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

Casa Zamna Ocean Front Master Suite King Bed

  • 54 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite King Bed

  • 61 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

Junior Suite (Swim Out, Double Beds)

  • 61 sq m
  • Resort view
  • Sleeps 3
  • 2 Double Beds

Junior Suite, 1 King Bed (Swim Out)

  • 61 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

Casa Zamna Ocean Front Presidential Suite King Bed

  • 89 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Preferred Club Rooftop Master Suite with Plunge Pool

  • 439 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

Presidential Suite

  • 512 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

Casa Zamna Tropical View King

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

Villa Zamna (Same price for up to 10 guests)

  • 576 sq m
  • Ocean view
  • Sleeps 10
  • 4 King Beds and 1 Double Bed

Deal of the Day!

  • Resort view
  • Sleeps 2
  • 1 King Bed

Casa Zamna Ocean Front Junior Suite

  • 54 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite (Tropical View, Double Beds)

  • 61 sq m
  • Resort view
  • Sleeps 3
  • 2 Double Beds

Junior Suite, 1 King Bed (Tropical View)

  • 61 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

Preferred Club Junior Suite, Swim Out, King Bed

  • 61 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

Preferred Club Junior Suite, Swim Out, Double Beds

  • 61 sq m
  • Resort view
  • Sleeps 3
  • 2 Double Beds

Preferred Club Junior Suite, Tropical View, Double Beds

  • 61 sq m
  • Resort view
  • Sleeps 3
  • 2 Double Beds

Preferred Club Junior Suite, Tropical View, King Bed

  • 61 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

Casa Zamna Tropical View Double w Queen Beds

  • 50 sq m
  • Sleeps 3
  • 2 Double Beds

Preferred Club Master Suite, Swim Out

  • 137 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive

Adults-only Tulum property in Zama with 10 restaurants
Along with 10 restaurants, this property has 10 outdoor pools and a full-service spa. Free buffet breakfast is provided, as well as free WiFi in public areas, free valet parking and a free beach shuttle. Additionally, 5 bars/lounges, a beach bar and a snack bar/deli are on-site. Change of towels is available on request
Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive offers 301 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. A pillow menu is available. 50-inch flat-screen televisions come with premium cable channels.

Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries. This Tulum property provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include espresso makers and complimentary bottles of water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

10 outdoor swimming pools are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 3 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include facials, body wraps and body scrubs. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive. During your stay, you'll be within walking distance of Tulum National Park. Free breakfast, free WiFi in public areas and free valet parking are available.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free valet parking and self-parking
  • Enjoy Italian cuisine at Olio, one of the property's 10 restaurants and 5 bars/lounges
  • Take a swim in the 10 outdoor pools
  • Treat yourself to body scrubs, body wraps or massages at the spa
  • Amenities include a business centre, 2 meeting rooms and a conference centre
  • On-site recreation includes volleyball
  • 9 minutes by car from Tulum Beach and 10 minutes from Tulum Mayan Ruins
  • Free beach shuttle service
  • Dogs welcome for a fee (restrictions apply)
Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

A private beach is featured. Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive offers its guests 10 outdoor swimming pools. There are 10 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a beach bar. Free breakfast is available daily. Public spaces have free WiFi.

A business centre and 2 meeting rooms are available. Event space at this property measures 5000 square feet (465 square metres) and includes a conference centre. A rooftop terrace, multilingual staff, and coffee/tea in common area are also featured at the luxury Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4.5-star Tulum property.

Guests are served a free buffet breakfast daily from 7:00 AM to 11:00 AM.
Olio – This fine-dining restaurant specialises in Italian cuisine and only serves dinner.
Jasmine – This restaurant serves breakfast and dinner. Open daily.
Seaside Grill – This restaurant only serves dinner. Open daily.
Market Café – Overlooking the garden, this buffet restaurant serves breakfast and lunch. Open daily.
Blue Water Grill – Overlooking the garden, this fine-dining restaurant only serves dinner. Open daily.
Late-night fare is available from 24-hour room service.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free beach shuttle
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 10 restaurants
  • 5 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Blue Water Grill
  • Jasmine
  • Market Café
  • Olio
  • Seaside Grill

Things to do

  • 10 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Full-service spa

Conveniences

  • 24-hour front desk
  • ATM

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • 2 meeting rooms
  • Business centre
  • Conference centre (5,000 square foot of space)

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property comprises the main hotel building and a separate beachfront section (Casa Zamna room types). The separate beachfront section is located 4.7 miles (7.7 kilometres) from the main building and the parking area.

Access methods

Staffed front desk

Pets

  • Pets: USD 65 per pet, per day
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 65 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 6:00 PM
  • Reservations are needed for massage services. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Secrets Tulum Adults Only All Inclusive
Secrets Tulum Adutls Only All Inclusive
Secrets Tulum Resort Beach Club Adults Only All Inclusive

Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 139 out of 253 reviews" "
Rating 8 - Good. 48 out of 253 reviews" "
Rating 6 - Okay. 28 out of 253 reviews" "
Rating 4 - Poor. 19 out of 253 reviews" "
Rating 2 - Terrible. 19 out of 253 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Sabiha, Lawrenceville

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The hotel itself is stunning – the aesthetics are a perfect 10/10. Every corner is picture-perfect, and the restaurant options are diverse and delicious. I especially enjoyed the coffee shop! The location is ideal, with plenty of nearby shopping, dining, and things to do. However, our stay had some significant downsides that impacted our experience. First Issue – The Shuttle Service: The free shuttle service to the beach club, while convenient in theory, was disappointing. The ride was extremely bumpy and uncomfortable, taking about 30 minutes each way. Once at the beach club, you’re essentially stuck until the next shuttle time unless you pay for a private taxi, which costs $35-40. This limitation wasn’t clearly communicated, as it’s advertised differently. Second Issue – Late Night Room Cleaning: On our first night, the room next to ours was cleaned at around 11:45 pm, with staff sweeping, talking, and using walkie-talkies, which was quite disruptive. I called the front desk, and they didn’t have much to offer other than saying they’d speak to the staff. This happened again at 5 am on our last day, which was very frustrating. Pros: • Great food and restaurant ambiance • Beautiful hotel aesthetics, perfect for photos Cons: • Inconsistent room service hours (different from the app’s information) • Restaurants occasionally open late, sometimes by 30 minutes to an hour • Uncomfortable and inconvenient shuttle service with limited hours and unclear communication
Stayed 3 nights in Oct 2024

10/10 Excellent

Elvia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the service, only thing I would change is the early phone calls.
Stayed 2 nights in Oct 2024

2/10 Terrible

monserrat

Disliked: Staff & service, amenities, property conditions & facilities
I recently stayed at this all-inclusive hotel in Tulum, and it was an incredibly disappointing experience. The staff were unprofessional and often vague, creating confusion about what services were actually included. We were given a voucher with promises that it could be used for ‘any type of service or a la carte dining,’ which turned out to be misleading and unhelpful. Despite what they charge, the hotel is far from the beach, and the shuttle service was uncomfortable and took way too long. If you’re looking for easy beach access, you’d be much better off staying at a resort closer to the shore. Room service was terrible, and the food quality left a lot to be desired. Additionally, the alcohol served felt diluted, like they were cutting corners on quality. Overall, this place is not worth the money. Avoid at all costs if you’re looking for an enjoyable, hassle-free Tulum experience
Stayed 1 night in Oct 2024

10/10 Excellent

VLADIMIR

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a beautiful place to stay...Staff is excellent, food is great..Transportation to the beach is well organized.... Their main problem is actually mosquitoes. They really tried, but without success...Spraying didn't work. Had to pay extra 800 to upgrade to presidential suite..They were understanding and cooperative...Otherwise, great place to stay
Stayed 3 nights in Oct 2024

10/10 Excellent

Craig, Pflugerville

Stayed 1 night in Oct 2024

10/10 Excellent

Jalisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort provided beautiful hospitality.
Stayed 3 nights in Oct 2024

10/10 Excellent

Ixeanely

Stayed 3 nights in Sep 2024

2/10 Terrible

Joseph

Disliked: Staff & service, amenities
I had a very poor experience at Secrets Tulum Resort. The listing did not make it clear that by selecting a room with an ocean view that I would not be staying at the main resort, but rather a different location their Beach Club. When I arrived, I was given a sales pitch about something, I didn't fully understand what about. I was shown a map of locations in Central America and the Caribbean, I guess other locations owned by the same ownership group. I wasn't sure what exactly, I turned down whatever it was. Then I was told to get into a shuttle that was taking me to the Beach Club, which I didn't fully understand at this point so I was a bit on edge. I arrive at the location and get checked into my room. I did not check in super later and wasn't given a lay of the land by the staff. I bring this up because as I saw later in the week, as other guests were checked in they were given tours of the facility and explained how things worked. I had to learn a lot of stuff about the hotel on my own. They had an app they wanted you to download which was unstable. It would crash constantly and I needed to load it about 10 times on average. The intrusive add on pop ups always seemed to work. Around the middle of my trip, my door had an issue where it would not open. Luckily there was a side door that worked but it wouldn't lock leaving my room wide open. The staff gave me no updates on the progress of this and other issues that came up. Management at the Beach Club was terrible.
Stayed 7 nights in Oct 2024

10/10 Excellent

Namid

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay for a relax stay.
Stayed 4 nights in Oct 2024

10/10 Excellent

Sherlorian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was beautiful, the staff was amazing . The beach club was breathtaking. I did not want to leave. Can’t wait to go back!
Stayed 3 nights in Oct 2024

10/10 Excellent

Trey Morgan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful and very friendly attentive staff!
Stayed 4 nights in Oct 2024

10/10 Excellent

Cecille Dizon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Tamikah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a Great time with my husband! The staff was amazing and accommodating. The resort was beautiful! I appreciated the quick response prior to the vacation to organize the transportation to a from Tulum airport. The food at Blue Water Grill on the resort was AMAZING ...10/10 experience
Stayed 3 nights in Aug 2024

6/10 Okay

Taylor

Stayed 3 nights in Sep 2024

8/10 Good

Simone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Shifa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and hospitality was great.
Stayed 3 nights in Sep 2024

10/10 Excellent

Andrew

Stayed 5 nights in Sep 2024

10/10 Excellent

Paul

Stayed 1 night in Aug 2024

10/10 Excellent

Amir Mehdi Ansari

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only real issue is that we had to get a bus/shuttle (free) to go to beach as it was 20 minutes away from the resorts. Other than that, everything were amazing.
Stayed 9 nights in Sep 2024

10/10 Excellent

Dina Otilia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is beautiful and relaxing. Remember it’s not beach front so the shuttle will take you to the beach club. Food is amazing. Staff was super nice.
Stayed 5 nights in Sep 2024

10/10 Excellent

Warren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the beach club and the staff and food was fantastic. Julio, Albert and Abraham by pool/beach servers were attentive and super helpful. Albert went above and beyond for us during our stay. Miguel , Ivan, Eduardo, Santos, and Efrain at the on site restaurant at the beach club were great. Antonio at front desk concierge was always helpful and made all of our arrangements Johnny with entertainment was fantastic he played beach volleyball with us for 3 days straight, made bracelets on the beach and gave us his own sunscreen when we ran out!
Stayed 5 nights in Sep 2024

10/10 Excellent

Adalberto luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have never went anywhere where all of the staff was happy helpful and so nice. I will definitely be back next year. It was beautiful the people was beautiful 💙
Stayed 4 nights in Sep 2024

10/10 Excellent

Kiara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

OlaTunde

Travelled with partner
Liked: Cleanliness
Leaving the resort today overall was average. Aesthetic of the hotel is really nice that’s probably the best part. The ambiance was also good laid back and party vibes I would say you can get a little bit of each. Not so good things the food was subpar didn’t get to try the Mediterranean restaurant but the steakhouse and the Asian restaurant had okay food. Steak was dry, sushi was good. Room service options also limited no pizza or basic typical room service food. Shuttle to the beach is a small van if it’s a popular time you might have to wait close to 40 min. The beach area is really nice and service is great. Food was also better there.
Stayed 3 nights in Sep 2024

10/10 Excellent

Kiara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024