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Xela Tulum - Member of Design Hotels

4.5 star property
VIP Access

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Photo gallery for Xela Tulum - Member of Design Hotels

Outdoor pool
Living area
Lobby sitting area
Private beach, white sand, beach towels
Coqui | Living area

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • On private beach
  • Spa
  • Air conditioning

Explore the area

Map
Carr. Tulum-Boca Paila, Tulum, QROO, 77766
  • Tulum Beach
    ‪1 min walk‬
  • Ven a la Luz Sculpture
    ‪15 min walk‬
  • Playa Paraiso
    ‪24 min drive‬
  • Tulum Intl. Airport (TQO)
    ‪63 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Venus

Venus | Beach/ocean view

Venus

  • 29 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Selva

Selva | In-room safe, individually decorated, individually furnished, free WiFi

Selva

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Coco

Coco | Beach/ocean view

Coco

  • 42 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Sian & Zama

Sian & Zama | Beach/ocean view

Sian & Zama

  • 26 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Coqui

Coqui | In-room safe, individually decorated, individually furnished, free WiFi

Coqui

  • 47 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Casa Playa

Casa Playa | Beach/ocean view

Casa Playa

  • 49 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Xela Suite

Xela Suite | Beach/ocean view

Xela Suite

  • 42 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Caracol

Caracol | In-room safe, individually decorated, individually furnished, free WiFi

Caracol

  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Casa Laha

Casa Laha | In-room safe, individually decorated, individually furnished, free WiFi

Casa Laha

  • 47 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Palmas

Palmas | Garden view

Palmas

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Icaro

Icaro | In-room safe, individually decorated, individually furnished, free WiFi

Icaro

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Nomade Tulum

  • Pool
  • Breakfast included
  • Spa
  • Parking included
4.4 out of 5, Excellent, (625)
The price is CHF 752
for 1 cabin
includes taxes & fees
25 Mar - 26 Mar
Nomade Tulum

About this property

Xela Tulum - Member of Design Hotels

Luxury hotel on the beach, with outdoor pool
Guests of this beach hotel will appreciate convenient on-site amenities such as a 24-hour fitness centre and spa services. Change of towels is available on request
Xela Tulum - Member of Design Hotels offers 12 air-conditioned accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished and decorated. Guests can surf the web using complimentary wireless Internet access. Bathrooms include bathrobes, complimentary toiletries and hairdryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
A private beach and complimentary bicycles are featured at the hotel. In addition to an outdoor pool, other recreational amenities include a 24-hour fitness centre.

Guests aged under 12 years old are not allowed in the swimming pool, fitness facility or hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
During your stay at Xela Tulum - Member of Design Hotels, you're just a quick walk from Tulum Beach. You'll find features such as free breakfast, free WiFi in public areas and free valet parking.
  • Free local cuisine breakfast served daily
  • Free WiFi
  • Free valet parking and self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a private beach, a 24-hour gym and complimentary bicycles
  • Steps from Tulum Beach and a 2-minute drive from Sian Ka'an Biosphere Reserve
Step outside to feel the sun on your face and the sand in your toes on the white sand beach. After a day at the beach, enjoy amenities at Xela Tulum - Member of Design Hotels such as an outdoor pool, complimentary bicycles and a 24-hour fitness centre.

Free breakfast is served daily. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Self parking and valet parking are free.

This 4.5-star Tulum hotel is smoke free.

Guests are served a free local cuisine breakfast daily from 8:00 AM to 11:00 AM.
Xela Tulum - Member of Design Hotels has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free local cuisine breakfast available daily 8:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Outdoor pool
  • Yoga classes

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Garden
  • On a private beach
  • Outdoor furniture

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Xela Tulum - Member of Design Hotels

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 30 per accommodation, per night.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

XELA
Xela Tulum - Member of Design Hotels Hotel
Xela Tulum - Member of Design Hotels Tulum
Xela Tulum - Member of Design Hotels Hotel Tulum

Xela Tulum - Member of Design Hotels Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 15 out of 17 reviews
Rating 8 - Good. 2 out of 17 reviews
Rating 6 - Okay. 0 out of 17 reviews
Rating 4 - Poor. 0 out of 17 reviews
Rating 2 - Terrible. 0 out of 17 reviews

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Candy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing !! Everything was amazing ! The staff was incredible, went above and beyond for anything we needed! Amazing food too.
Stayed 3 nights in Nov 2024

10/10 Excellent

JOSE ANTONIO, MEXICO

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing !
Stayed 3 nights in Aug 2024

10/10 Excellent

Yudiana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the aesthetics of the property! The rooms and location looked exactly like the images on Expedia. The food and drinks were excellent; I wouldn't hesitate to stay here again. Isabel and Eddie made our stay very comfortable.
Stayed 2 nights in Jul 2024

10/10 Excellent

Gizem

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a pleasant stay. The living room area was our favorite!
Stayed 5 nights in Mar 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible! This is the BEST hotel in Tulum. SUPER quiet, VERY high end, very few rooms and spacious beach and pool. Breakfast is amazing and staff is THE best!
Stayed 4 nights in May 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Xela was a beautiful, peaceful, and an intimate stay. The staff went out of their way to accommodate us and our needs while we were there which made for a very relaxing and enjoyable trip.
Stayed 3 nights in Apr 2024

10/10 Excellent

Aditi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stop reading the reviews and JUST BOOK IT!
AMAZING. Complete luxury service. The rooms are spacious! It's a small hotel kind of built like a house, so there's cozy common spaces and a rooftop which are not crowded - very easy to relax. The service is impeccable - you get in touch with the staff via Whatsapp message. We just sent a text for fries and aperol spritzes when we were by the beach in a cabana, and they arrived shortly. All the staff are so friendly and warm! The beach is clean. The breakfast included is delicious. Don't hesisate - book this!
Stayed 3 nights in Apr 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay at Xela! We love everything, but the most amazing thing was the attitude of the staff. Being a brand new hotel XELA may experience some minor issues (like bad pressure of the shower), but the way they solve these issues is just top level. Special thanks to Emily who helped us with everything and even provided with an upgrade of the room to solve this issue with shower! A bottle of wine as a gift was very nice! Rooms are perfectly decorated, we didn’t want to leave! Breakfast is very good with good coffee and choice from the menu. The location is great - it is in quiet place, sometimes we were alone in the sea! But due to free bikes it is easy to get to any places around. They also provide valet parking which is great, as it is not an easy task in Tulum. We can only envy ourselves that we stayed there: location, amenities, decor, vibe - everything was great! Do not miss sunset on their amazing rooftop!
Stayed 4 nights in Apr 2024

10/10 Excellent

Brett

Stayed 2 nights in Feb 2024

10/10 Excellent

sheldons

new hotel. very good service. food and drinks. few kinks in new construction being worked out.
Stayed 3 nights in Feb 2024

8/10 Good

Moriah

Stayed 5 nights in Jan 2024

10/10 Excellent

Federico

Stayed 3 nights in Dec 2023

10/10 Excellent

Avner

Stayed 7 nights in Dec 2023

10/10 Excellent

Christian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Außergewöhnliche freundlicher Service sehr hilfsbereit. Sehr schöne Zimmer am Strand sehr gepflegt, trotz Seegrass wird täglich sauber gemacht, Handtücher hatten manchmal Flecken aber man erhält laufend neue und sehr viele Handtücher verfügbar. Absolut tolles Hotel und sehr empfehlenswert würde wieder kommen.
Stayed 8 nights in Jun 2024

8/10 Good

Mirela

Liked: Cleanliness, staff & service, property conditions & facilities
The style of the hotel, its quite and modern.
Stayed 2 nights in Apr 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grandioses Hotel mit tollem Personal. Wir hatten eine wundervolle Zeit im Xela Tulum und können das Hotel uneingeschränkt weiterempfehlen. Das gesamte Design des Hotels und der Zimmer ist enorm schön und von der Dachterrasse kann man sich einen wunderschönen Sonnenuntergang ansehen. Der zugehörige Strandabschnitt ist ebenfalls sehr schön. Alle Bars und Restaurants in Tulum Beach sind fußläufig sehr gut erreichbar. Zudem stehen auch kostenfreie Leihfahrräder zur Verfügung. Emily und das gesamte Team haben einen großartigen Job gemacht.
Stayed 7 nights in Mar 2024