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Zama Village

4.5 star property

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your current months are December, 2024 and January, 2025.
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January 2025

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Aerial view
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Apartment, 2 Bedrooms, Terrace (Casa Margay) | Private kitchenette | Full-sized fridge, microwave, stovetop, coffee/tea maker

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Washer
  • Parking included
  • Outdoor space
  • Kitchen
  • Air conditioning

Explore the area

Map
Carretera 109 Tulum-Coba Km 25, Poligono 4 Region 14, Tulum, QROO, 77780
  • Tulum National Park
    13 min walk
  • Dos Aguas Park
    3 min drive
  • Hospital de Tulum
    4 min drive
  • Tulum, Quintana Roo (TUY)
    13 min drive

Room options

View all photos for Apartment, 2 Bedrooms, Terrace (Casa Margay)

Apartment, 2 Bedrooms, Terrace (Casa Margay) | Living room | Flat-screen TV

Apartment, 2 Bedrooms, Terrace (Casa Margay)

  • 100 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Apartment, 2 Bedrooms, Terrace (Casa Turquesa)

Apartment, 2 Bedrooms, Terrace (Casa Turquesa) | Terrace/patio

Apartment, 2 Bedrooms, Terrace (Casa Turquesa)

  • 100 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Apartment, 2 Bedrooms, Terrace (Bello Village )

Apartment, 2 Bedrooms, Terrace (Bello Village ) | Living room | Flat-screen TV

Apartment, 2 Bedrooms, Terrace (Bello Village )

  • 100 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Family Condo, 2 Bedrooms, Accessible, Concierge Service (Casa Kanyt-Ha)

Family Condo, 2 Bedrooms, Accessible, Concierge Service (Casa Kanyt-Ha) | Living area | Flat-screen TV

Family Condo, 2 Bedrooms, Accessible, Concierge Service (Casa Kanyt-Ha)

  • 100 sq m
  • Sleeps 5
  • 1 Queen Bed OR 2 Single Beds

View all photos for Apartment, 2 Bedrooms, Terrace (Samati Village)

Apartment, 2 Bedrooms, Terrace (Samati Village) | Terrace/patio

Apartment, 2 Bedrooms, Terrace (Samati Village)

  • 100 sq m
  • Sleeps 4
  • 2 Single Beds

About this property

Entire place

You'll have the entire condo to yourself and will only share it with other guests in your party.

Zama Village

Luxury Tulum condo in Zama with a nearby private beach
This condo building features an outdoor pool, a children's pool and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, tour/ticket assistance, a garden and a front desk safe are on-site. Each condo has 2 bedrooms and offers free WiFi and a sofa bed. Guests will find a kitchen with a fridge, a stovetop and a microwave. Limited housekeeping is available.
Guest accommodation at Zama Village offers washers/dryers and a safe. This accommodation has separate sitting areas and is furnished with single sofa beds. Beds feature premium bedding. Accommodation at this 4.5-star condo has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a limited basis and hairdryers can be requested.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Zama Village, you'll be within walking distance of Tulum National Park. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool. Each condo includes amenities such as free WiFi and a kitchen.
  • Each condo offers a kitchen, a washer/dryer and a sofa bed
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Services include babysitting and tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • Just a 2-minute drive from Tulum National Park and 10 minutes from Tulum Beach
  • Airport shuttle service available for a fee
A private beach is featured. Zama Village offers its guests an outdoor pool and a children's pool. WiFi is free in public spaces. The luxury Zama Village also features tour/ticket assistance, a garden, and laundry facilities. Free self parking is available.

Languages

English, Italian, Spanish

Property amenities

Beach

  • Private beach nearby

Pool/Spa

  • Outdoor pool

Internet

  • Available in the condo: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Cot: USD 20 per night

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave

Bedrooms

  • 2 bedrooms
  • Premium bedding
  • Single sofa bed

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer (on request)
  • Shower
  • Towels provided

Living spaces

  • Separate dining area
  • Separate sitting area

Entertainment

  • Flat-screen TV with cable channels

Outdoor areas

  • Garden

Laundry

  • Laundry facilities
  • Washer/dryer

Climate control

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Services and conveniences

  • Free bottled water
  • Housekeeping (limited availability)
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Things to do

  • Bicycle rentals
  • Children's pool
  • Scuba diving nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • Bicycle rentals
  • Garden

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 7 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

There is no front desk at this property
Guests must contact the property for check-in information
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for USD 20.00 per night.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 300.00 per vehicle (return)
  • Housekeeping is available for an additional fee and varies based on length of stay
  • Crib (infant bed) fee: USD 20.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property does not have a front desk. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property for check-in instructions.

We should mention

  • Reservations are needed for massage services. For reservations, contact the condo before arrival using the contact information on the booking confirmation.

Property is also known as

Casa Kanyt-Ha Condo Tulum
Casa Kanyt-Ha Condo
Casa Kanyt-Ha Tulum
Casa Kanyt-Ha
Zama Village Condo Tulum
Zama Village Condo
Zama Village Tulum
Zama Village Condo Tulum
Zama Village Condo
Zama Village Tulum
Condo Zama Village Tulum
Tulum Zama Village Condo
Condo Zama Village
Casa Kanyt Ha
Zama Village Condo
Zama Village Tulum
Zama Village Condo Tulum

Zama Village Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 4 out of 9 reviews" "
Rating 8 - Good. 2 out of 9 reviews" "
Rating 6 - Okay. 3 out of 9 reviews" "
Rating 4 - Poor. 0 out of 9 reviews" "
Rating 2 - Terrible. 0 out of 9 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

7.8/10

Property conditions & facilities

Reviews

6/10 Okay

Kate

Liked: Cleanliness, room comfort
Disliked: Staff & service
Off Beach, maintenance issues but spacious
Big and beautiful with multiple maintenance issues. One-way streets not marked, a drive to the beach. Well appointed kitchen but minimal hot water, none at all in one half. An alarm clock a few doors away was on for 3 days.
Stayed 7 nights in Mar 2018

6/10 Okay

Mike, Seattle

Liked: Cleanliness, staff & service
Good but this is not Hotel Zama
Overall the apartment was very good, it had two bedrooms and two bathrooms. Lenin provided excellent service and was prompt with requests. There were a few minor issues like lack of toilet paper or the holders that were fixed promptly the next day. The washer did not work and was not fixed while we were there, however the hotel staff offered to get our towels and clothes laundered for free. The main reason I gave this place three stars is that Expedia displayed reviews of Hotel Zama which is right on the beach when I was trying to book Zama Village, I did realize this after the booking but could not do anything because the booking was non refundable. This complex is 2+ kilometers from the beach.
Stayed 11 nights in Feb 2018

8/10 Good

Lucie B.

Clean condo in a quiet location
We loved the quiet location, far from the crowd of the beach. The property manager Lenny was very helpfull for us. Some basic maintenance would be required to make it a 5 stars: Maintenance of the AC, kitchen Equipment, bathroom maintenance.
Stayed 7 nights in Jan 2018

8/10 Good

Cathy, Utah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice apartment close to the beach
We rented a two bedroom apartment/condo in Zama Village which had all the amenities we needed to enjoy our one-week stay. We had been communicating with Lenin prior to our arrival and he met us promptly upon our arrival to Zama Village and showed us the apartment. He was very efficient, informative, and courteous. Zama is a large complex with a lot of construction going on, however, the majority of the time it was quiet enough for us to enjoy. Within the complex there is a small store and a restaurant called the Chacabar which we ate at a couple of times. Excellent food and pizza at very reasonable prices. We toured a few condos under construction with Ignacio who was also very friendly; no pressure whatsoever; we requested the tour. The beach is very close with the spectacular colors of the Caribbean water. My husband enjoyed riding the waves. Also this is very close to the Tulum ruins. We had a car, but the parking gets crowded after about 12 pm. We also rode bikes to the beach one day which wasn't far at all. We went to Poc-Na beach club two days which was very nice; great food and nice shaded beach beds. Also went to the public section, which was fine except we had no chairs. Dined at the Mezzanine restaurant right nearby with a beautiful view; delicious Thai menu, but other items as well. Also went there for breakfast one morning which was really nice. We tried Ziggy's beach club one day. Shaded beach beds are complimentary with $60 food/drink minimum.
Stayed 7 nights in Feb 2018

6/10 Okay

Dave, US

Liked: Cleanliness, staff & service
Disliked: Room comfort
Didn't like location. Always driving
Air conditioners didn't work right. To far from beach. Visited beach at Maria Del Mar we would told we could go there. They told us to leave we brought our own drinks. I would never go to that dump again. Our condo pool was nice. I would rather have a nice all inclusive on the beach

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Alejado y tranquilo
Departamentos excelentes, alejados del centro por lo cual es recomendable ir con auto. De todas formas la zona es ideal si buscan tranquilidad.
Stayed 2 nights in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Julio cesar, Vigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Julio
Excelente. Quizá mejorar en las indicaciones para llegar.