Hampton Inn New Albany

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hampton Inn New Albany

King studio | In-room safe, desk, laptop workspace, soundproofing
Reception
Reception
Free daily on-the-go breakfast
Restaurant

Reviews

8.4 out of 10

Very good

Popular amenities

  • Room service
  • Pool
  • Pet-friendly
  • Breakfast included
  • Gym
  • Laundry

Explore the area

Map
320 Coulter Cv, New Albany, MS, 38652
  • Baptist Memorial Hospital-Union County
    4 min walk
  • Baptist Memorial Hospital - Union County
    5 min walk
  • Sugaree's Bakery
    3 min drive
  • Tupelo, MS (TUP-Tupelo Regional)
    27 min drive

Room options

King bed

  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 5
  • 2 Queen Beds

King studio

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible

  • Sleeps 3
  • 1 King Bed

Standard Room

  • Sleeps 6
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Studio, 1 King Bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Two queens

  • Sleeps 5
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

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About this property

Hampton Inn New Albany

Hotel in New Albany with free breakfast and fitness centre
This smoke-free hotel features an indoor pool, a fitness centre and coffee/tea in a common area. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and dry cleaning are on-site. Housekeeping is available on request.
Hampton Inn New Albany offers 84 air-conditioned accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. 49-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hampton Inn New Albany. During your stay, you're just a quick walk from Baptist Memorial Hospital-Union County. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a gym
  • Steps from Baptist Memorial Hospital - Union County and 4 minutes on foot from Baptist Memorial Hospital-Union County
  • Cats and dogs welcome for a fee
Hampton Inn New Albany offers its guests an indoor pool and a fitness centre. Public spaces have free WiFi. Business amenities include a business centre and a meeting room. Free breakfast is available daily. The business-friendly Hampton Inn New Albany also features coffee/tea in common area, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.

This New Albany hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6:00 AM to 10:00 AM.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Wedding services

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 25 lb per pet)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 8:00 AM to 11:00 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Hotel New Albany
Hampton Inn New Albany
New Albany Hampton Inn
Hampton Inn New Albany Hotel New Albany
Hampton Inn New Albany Hotel
Hampton Inn New Albany Hotel
Hampton Inn New Albany New Albany
Hampton Inn New Albany Hotel New Albany

Hampton Inn New Albany Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 329 out of 612 reviews" "
Rating 8 - Good. 163 out of 612 reviews" "
Rating 6 - Okay. 60 out of 612 reviews" "
Rating 4 - Poor. 32 out of 612 reviews" "
Rating 2 - Terrible. 28 out of 612 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Lisa

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Property was a bit older & needed a good cleaning in common areas like hallways & by elevator. Wall paper peeling in room. Staff was great¡
Stayed 1 night in Sep 2024

10/10 Excellent

Cindy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We would stay again
Stayed 1 night in Jul 2024

10/10 Excellent

Brandy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here was absolutely amazing and the breakfast was great. The only downside to my stay was the elevator made a horrible noise.
Stayed 2 nights in Aug 2024

8/10 Good

Joshua

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

2/10 Terrible

Elizabeth

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property was an absolute dump, broken pool, dirty rooms, stray cats everywhere.
Stayed 4 nights in Aug 2024

8/10 Good

Kathy

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

David

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
My vehicle and another vehicle had our windows busted out and multiple items stolen. Hotel has no security cameras around the exterior.
Stayed 1 night in Aug 2024

8/10 Good

Angela

Travelled with family, Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is nice, location is convenient and they accept pets.
Stayed 3 nights in Aug 2024

8/10 Good

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Debbie

Stayed 2 nights in Aug 2024

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
In need of repair
On checking in it was noted that we booked from a third party and they said they weren't sure if it said anything about their elevator being out, but checking information on the hotel from Hilton.com I don't see any information about their elevator being out. We were given a room on the second floor and were told nothing was available on the first floor including handicap rooms, which given how empty the parking lot was it seems that they didn't withhold any handicap rooms on the first floor for anyone who really needed them given that their elevator was not working. Our room was functional, but the toilet paper bar was missing and so the toilet paper was left on the back of the toilet, and parts of the trim along the floor was ripped up and missing. The sink leaked a little unless you twisted the handle just right, and even the sink in the lobby restroom leaked in a similar way unless you twisted it just right. The staff was very friendly and helpful, but there was no offer of any kind of compensation for the inconvenience of having a room on the second floor without a working elevator.
Stayed 1 night in Aug 2024

10/10 Excellent

Karalyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Nance, wacissa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sad the elevator was out of order. A little difficult with the luggage but we made it work
Stayed 1 night in Aug 2024

4/10 Poor

Maria

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Howard

Liked: Cleanliness
Disliked: Staff & service
The elevator was out and key card machine was not working. I was unable to cancel my room after learning these things. It was the most frustrating and confusing check in that i have ever experienced.
Stayed 1 night in Aug 2024

10/10 Excellent

Jeff, NEW ALBANY

Liked: Cleanliness, staff & service, property conditions & facilities
We had an easy fast check in and clean room
Stayed 1 night in Jul 2024

2/10 Terrible

Richard

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
When I first got there the reception was out to lunch and no one was at the desk after 20 mins of waiting she showed up with take out in hand. Then lightning knocked out the elevator and the only room available was on the third floor. So after driving all day I had lug my bags up three flights to get to my room and find that the third bed I specifically ordered and had to be put on the 3rd floor for was not made up. Of course there was no extra linens in the room so I called the front desk for the bed to be made. Well she was alone so she could not bring my extra bedding up because then the front desk would be unattended. So basically I had to walk up to fix what should’ve been standard for the room because she can’t leave the front desk unattended (well except for lunch time). Terrible experience not at all what you would expect from this brand.
Stayed 1 night in Jul 2024

6/10 Okay

Brian

Travelled with family
Disliked: Staff & service
We stayed at this hotel 2 different times in the last week. Both times the elevator was out and the ice machine on our floor did not work. The staff was freindly enough, but they did not have great availability. The room was clean. The faucet was hard to turn off though. It was an ok visit.
Stayed 1 night in Jul 2024

2/10 Terrible

scott

WiFi outage for 2 weeks
Stayed 2 nights in Jul 2024

6/10 Okay

Amber

Travelled with partner
unexpected fee and wifi and elevator now working. VERY DISAPPOINTING. Not so friendly staff to top it all off.
Stayed 2 nights in Jul 2024

10/10 Excellent

scott

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel had a lightning stike so several things were not working but i would stay there again. Staff were great and very clean property.
Stayed 1 night in Jul 2024

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10 definitely recommend
It was raining and I can’t see at night in the rain so I had to make an emergency stop overnight. Desk clerk was super friendly and helpful. Hotel was soooo comfortable and conveniently located near restaurants and gas
Stayed 1 night in May 2024

8/10 Good

Stephanie

Stayed 1 night in Jul 2024

10/10 Excellent

Geffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice
Stayed 2 nights in Jun 2024