Hilton Turin City Centre

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Photo gallery for Hilton Turin City Centre

Terrace/patio
Terrace/patio
Reception
Lobby
Presidential Suite, 1 Bedroom, Kitchenette | Premium bedding, down duvets, minibar, in-room safe

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Gym
  • Breakfast available
  • Pool
  • Parking included
  • Room service

Explore the area

Map
Via dell'Arcivescovado 18, Turin, TO, 10121
  • Via Roma
    4 min walk
  • Piazza San Carlo
    7 min walk
  • Via Garibaldi
    9 min walk
  • Turin (TRN-Turin Intl.)
    26 min drive

Room options

Deluxe Suite, Multiple Beds

  • Sleeps 4
  • 1 King Bed and 2 Single Beds

Executive Suite, 1 Bedroom

  • Sleeps 3
  • 1 King Bed

Executive Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

Executive Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Deluxe Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed (Turin Suite)

  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Double Beds

  • Sleeps 2
  • 2 Double Beds

Presidential Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

Executive Room, 2 Double Beds

  • Sleeps 3
  • 2 Double Beds

Deluxe Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About this property

Hilton Turin City Centre

Family-friendly Turin hotel in Historic Centre with free parking
An indoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a complimentary children's club are on-site.
Hilton Turin City Centre offers 195 accommodations with minibars and a safe. Each accommodation is individually furnished. Beds feature down duvets and premium bedding. A pillow menu is available. Smart televisions come with satellite channels. Bathrooms include a rainfall showerhead, dressing gowns, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a hairdryer and free toiletries. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Hilton Turin City Centre, you're just a quick walk from Egyptian Museum Torino. Features include free WiFi in public areas and free self-parking, plus an indoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Enjoy Italian cuisine and garden views while dining at Primo Torino
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include free babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes a gym and a playground
  • 9 minutes by foot from Egyptian Museum Torino and a 4-minute drive from Mole Antonelliana
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hilton Turin City Centre offers its guests an indoor pool and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 1475 square feet (137 square metres) and includes conference space. A library, a terrace, and a complimentary children's club are also featured at the family-friendly Hilton Turin City Centre. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This Turin hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily.
Primo Torino – Overlooking the garden, this restaurant specialises in Italian cuisine and serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

Languages

Dutch, English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free covered self parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available for a fee
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Primo Torino

Family friendly

  • Arcade/game room
  • Free babysitting
  • Free children's club
  • Free supervised activities for children
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 1,475 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • Smart TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating (climate-controlled)
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out fee: EUR 100

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities are closed on Sunday:
  • Restaurant

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 18 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 100.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.80 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 80 per room (one-way)
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 100
  • Rollaway bed fee: EUR 100.0 per night
  • Facilities fee: EUR 30 per person, per day and includes use of: sauna; spa tub; spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit/debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Hilton Turin City Centre offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Golden Palace Hotel Turin
Golden Palace Turin
Hotel Golden Palace
AllegroItalia Golden Palace Hotel Turin
AllegroItalia Golden Palace Hotel
AllegroItalia Golden Palace Turin
AllegroItalia Golden Palace
Golden Palace Hotel
Allegroitalia Golden Palace
Hilton Turin City Centre Hotel
Hilton Turin City Centre Turin
Hilton Turin City Centre Hotel Turin

Hilton Turin City Centre Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 227 out of 568 reviews" "
Rating 8 - Good. 206 out of 568 reviews" "
Rating 6 - Okay. 73 out of 568 reviews" "
Rating 4 - Poor. 38 out of 568 reviews" "
Rating 2 - Terrible. 24 out of 568 reviews" "

9.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Stayed 2 nights in Dec 2019

10/10 Excellent

Shuliang

Stayed 2 nights in Dec 2019

8/10 Good

Lotan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Five star experience in three stars budget
The hotel's location and facilities are very good and comfortable.
Stayed 3 nights in Dec 2019

2/10 Terrible

Jaime

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Not a 5 Star Hotel... at most 3 stars
To get to your room you have to go trough a maze layout on a dirty carpet. The shower had black fungus on a corner, the water was extremely hot even only with the cold faucet open; the soap and the shampoo are in poorly dispensers. To get out of the slippery shower (bathtub) the only option was to hold on on a burning tube. No electrical outlets beside the bed, not even behind the night stand. At the lobby a fruit platter with a rotten apple and no help to get the luggage out of the car to the lobby, for which you have stairs and a improvised ramp. TV on the room never worked nor was fixed. Far from being a 5 star hotel.
Stayed 1 night in Nov 2019

8/10 Good

Jens viggo

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lots could be done
I have previously stayed at the GP and the standard has gone down in most aspects except breakfast which now is outstanding in strong contrast to the dinner service which now have changed I to a glorified Chinese restaurant possible to serve Asian tour groups
Stayed 2 nights in Nov 2019

10/10 Excellent

Nha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

4/10 Poor

Gjon

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Service very poor Not enough hot water when we took showers Dirty in restaurant and not enough staff at restaurant and waiting forever for everything
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Business traveller, Travelled with group
Liked: Staff & service
Standard facility hotel, but definitely not 5 star. AC is switched off by the hotel. Location is good but hotel feels a bit old
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern, and large bedrooms by EU standards. It was a very nice hotel for the price.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Liked the location, the staff, the quality of the food, the cleanliness of the rooms and of the hotel overall
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
My only issue was the wifi was slow and times disconnected. Which as an international business traveller at times became difficult. Also, charging North American devices with adapters was extremely slow. Sometimes 18 hours for an I pad...
Stayed 2 nights in Jul 2019

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service
Rude and dismissive staff. Hot room - AC did not work very well.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was great - although a long walk as in their second building. Hotel quite a walk from bars and restaurants, but very close to the shopping district. Didn't eat in the hotel or use their leisure facilities, so can't comment on them.
Stayed 2 nights in Jun 2019

8/10 Good

James

Liked: Staff & service, room comfort
Stayed 1 night in May 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, amenities
great location, building is a maze, our key would not work and we had to be changed in a different room after quite some waiting time. The staff did not try and make up for it by giving us even as much as a complimentary water...
Stayed 2 nights in May 2019

6/10 Okay

andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No doorman I had to lug three suitcases by myself. The same thing happened last time I was there. I called the front desk and information at 10:30 in the morning because my AC was not working and there was no answer
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception was fabulous. They let us check in a bit early, the staff was very helpful and friendly! The restaurant food was 5 stars and the wine. My daughter and I were very happy and impressed by the service, staff, food and the hotel! I will stay here again on my next trip to Italy!!
Stayed 1 night in May 2019

2/10 Terrible

Thornely

Disliked: Property conditions & facilities, room comfort
I will be writing to the manager
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good. Staff speak good English and very helpful and really nice hotel
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good, helpful staff who speak good English and very nice hotel
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel but bad pillows
Great hotel, excellent service and bar. Pillows were terrible and had to pay for decen pillows.
Stayed 3 nights in Dec 2018