2/10 Terrible
Jeffrey
Travelled with family
30 Oct 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is a dump, there were bugs in our first room so we changed rooms. When I say bugs there was a giant water bug crawling across the floor as soon as we walked in the room. I pulled the sheets back in the 2nd room and saw brown crusty stuff all over the mattress. There were also cigarette burns and stains all over the seat in the room. The room was also very musty. I couldn't do it after seeing these two rooms. Also the walls and walk to our room was visibly dirty. Also while in the room, you could hear the person in the next room clear as day, so paper thing walls in there. The card holder they gave to the room was even dirty and looked like it had been wet before or maybe even reused.
I gave the 2 star on the staff only because the guy working the front desk was very nice about everything when we encountered our issues. I can't say that about the rest of the staff as the manager was very difficult to deal with when presenting my issues. The place is a dump and I am glad I did not stay there and left to a different hotel.
Jeffrey
Stayed 4 nights in Oct 2024
