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Hilton Garden Inn Tuxtla Gutierrez

4.5 star property

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Photo gallery for Hilton Garden Inn Tuxtla Gutierrez

Outdoor pool
Premium bedding, minibar, in-room safe, desk
Front of property – evening/night
Reception
Front of property – evening/night

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Gym
  • Laundry
  • Air conditioning

Explore the area

Map
Boulevard Belisario Dominguez 1641, Esq. Boulevard Los Castillos, Tuxtla Gutierrez, CHIS, 29050
  • Cana Hueca Park
    ‪10 min walk‬
  • Joyyo Mayu Park
    ‪14 min walk‬
  • Plaza Crystal Shopping Mall
    ‪15 min walk‬
  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    ‪47 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Room, 1 King Bed, Accessible

Comfort Room, 1 King Bed, Accessible | Premium bedding, minibar, in-room safe, desk

Comfort Room, 1 King Bed, Accessible

  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Room, 2 Queen Beds, Accessible, Bathtub

Comfort Room, 2 Queen Beds, Accessible, Bathtub | Premium bedding, minibar, in-room safe, desk

Comfort Room, 2 Queen Beds, Accessible, Bathtub

  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Double Room, 2 Queen Beds

Standard Double Room, 2 Queen Beds | Premium bedding, minibar, in-room safe, desk

Standard Double Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Room, 2 Bedrooms

Premium bedding, minibar, in-room safe, desk

Presidential Room, 2 Bedrooms

  • 116 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for King bedroom evolution suite

Premium bedding, minibar, in-room safe, desk

King bedroom evolution suite

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Hilton Garden Inn Tuxtla Gutierrez

Luxury hotel with 24-hour fitness centre and 24-hour business centre
An outdoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site.
Hilton Garden Inn Tuxtla Gutierrez offers 167 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and laptop-compatible safes. Beds feature premium bedding. LCD televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a shower with a rainfall showerhead, designer toiletries, complimentary toiletries and hairdryers.

This Tuxtla Gutierrez hotel provides wireless Internet access (speed: 50+ Mbps) for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn Tuxtla Gutierrez. During your stay, you're just a quick walk from Chiapas Convention Center. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Drinking and dining options include a restaurant, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and 4 meeting rooms
  • On-site recreation includes a 24-hour gym
  • Within a 15-minute walk of Cana Hueca Park and Plaza Crystal Shopping Mall
Hilton Garden Inn Tuxtla Gutierrez offers its guests an outdoor pool and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 4 meeting rooms are available. The luxury Hilton Garden Inn Tuxtla Gutierrez also features tour/ticket assistance, a garden, and dry cleaning/laundry services. You'll have access to the outdoor pool at a partner property. Self parking is free.

This Beaux Arts Tuxtla Gutierrez hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to noon.
Hilton Garden Inn Tuxtla Gutierrez has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 250 for adults and MXN 125 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • Outdoor pool (guest access)
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Heated floor
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MXN 450
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hilton Garden Inn Tuxtla Gutierrez

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 250 for adults and from MXN 125 for children
  • Fee for in-room wireless Internet: MXN 0.0 per stay (rates may vary)
  • Early check-in fee: MXN 450 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Hilton Garden Inn Tuxtla Gutierrez Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 698 out of 1002 reviews
Rating 8 - Good. 206 out of 1002 reviews
Rating 6 - Okay. 67 out of 1002 reviews
Rating 4 - Poor. 15 out of 1002 reviews
Rating 2 - Terrible. 16 out of 1002 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Marc

Stayed 2 nights in Sep 2024

8/10 Good

faye

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room they gave had a very awful smell.
Stayed 1 night in Oct 2024

10/10 Excellent

Adam

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable
Stayed 1 night in Sep 2024

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is always great at this hotel.
Stayed 1 night in Jun 2024

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a great stay.
Stayed 1 night in Oct 2024

10/10 Excellent

juan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfection
Perfect stay, as always. Really nice people
Stayed 1 night in Oct 2024

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
This is our favorite hotel in tuxtla- it’s always cool and clean and the food is always good.
Stayed 1 night in Aug 2024

8/10 Good

Bernardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien
Stayed 14 nights in Aug 2024

10/10 Excellent

Bonnie

Stayed 1 night in Aug 2024

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

ENRIQUE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Thanh you for. Your exxelent services and friendyl staf
Stayed 2 nights in Jul 2024

10/10 Excellent

ENRIQUE

Liked: Staff & service, amenities, property conditions & facilities
Services and profetional
Stayed 1 night in Jul 2024

10/10 Excellent

ENRIQUE ISAAC

Liked: Property conditions & facilities
Exelent services
Stayed 3 nights in Jul 2024

10/10 Excellent

JUVENAL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

6/10 Okay

ELSA

Travelled with family
Liked: Cleanliness, property conditions & facilities
No room service for breakfast or lunch. I called several times to request ice. I called to request a wheelchair and they said I had to go down for it. I was recovering from knee surgery. Not recommended for handicap person.
Stayed 7 nights in Jun 2024

8/10 Good

Jesus

Travelled with family
El problema es la tapa de agua que rellenan al hotel la dejaron abierta lastimó mi coche no lo vi
Stayed 1 night in Jun 2024

10/10 Excellent

Jesus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limpio
Stayed 2 nights in Jun 2024

10/10 Excellent

Fouad, Windham

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 1 night in Apr 2024

8/10 Good

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

4/10 Poor

RICARDO, Downey

Liked: Property conditions & facilities
Disliked: Staff & service
Front Desk clerk … has zero knowledge.. Hilton Honors Membership
Stayed 1 night in Mar 2024

10/10 Excellent

antonia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everything ok
Stayed 1 night in Apr 2024

10/10 Excellent

Michaela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Michaela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable.
Friendly staff always willing to help with questions and information. Clean room and hotel. Nice swimming pool. Comfortable memory foam mattress.
Stayed 2 nights in Apr 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
There were dirty dishes left outside our room and nobody picked them up. The bathroom floor wasn't clean.
Stayed 1 night in Mar 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Always stay here
Stayed 1 night in Mar 2024