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Holiday Inn Tuxtla Gutierrez, an IHG Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Tuxtla Gutierrez, an IHG Hotel

Exterior
Exterior
View from property
Bar (on property)
Bar (on property)

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Gym
  • Pool
  • Breakfast available
  • Laundry
  • Room service

Explore the area

Map
Belisario Dominguez Km 1081, Tuxtla Gutierrez, CHIS, 29020
  • Plaza Crystal Shopping Mall
    6 min walk
  • Joyyo Mayu Park
    15 min walk
  • Vips
    1 min walk
  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    48 min drive

Room options

View all photos for Standard Room

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | 1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 2 Double Beds

  • 28 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | 1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (with Minibar)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 2 Double Beds (with Minibar)

  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (Minibar)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed (Minibar)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Hilton Garden Inn Tuxtla Gutierrez

Pool
Parking included
Free WiFi
Restaurant
4.6 out of 5, Wonderful, (1001)
The price is CHF 53
for 1 room
includes taxes & fees
9 Jan - 10 Jan
Hilton Garden Inn Tuxtla Gutierrez

About this property

Holiday Inn Tuxtla Gutierrez, an IHG Hotel

Hotel in Tuxtla Gutierrez with fitness centre and 24-hour front desk
This smoke-free hotel features an outdoor pool, a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, coffee/tea in a common area and a business centre.
Holiday Inn Tuxtla Gutierrez, an IHG Hotel offers 108 air-conditioned accommodations with a safe and free newspapers. LCD televisions come with premium cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Tuxtla Gutierrez hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Tuxtla Gutierrez, an IHG Hotel. During your stay, you're just a quick walk from Plaza Crystal Shopping Mall. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi and wired Internet
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast offered for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Steps from Plaza Crystal Shopping Mall and a 2-minute drive from Cana Hueca Park
Holiday Inn Tuxtla Gutierrez, an IHG Hotel offers its guests a kids' pool, an outdoor pool, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A business centre and a meeting room are available. Event space at this hotel measures 1000 square feet (93 square metres) and includes conference space. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Tuxtla Gutierrez, an IHG Hotel. Free self parking is available.

This 3.5-star Tuxtla Gutierrez hotel is smoke free.

Guests can enjoy buffet breakfast for a fee.
Holiday Inn Tuxtla Gutierrez, an IHG Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee: MXN 200 to 250 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,000 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MXN 300.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 200 to 250 per person
  • Rollaway bed fee: MXN 300.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Tuxtla Gutierrez
Holiday Inn Tuxtla Gutierrez
Tuxtla Gutierrez Holiday Inn
Holiday Inn Tuxtla Gutierrez Mexico - Chiapas
Holiday Inn Tuxtla Gutierrez Hotel
Tuxtla Gutierrez, An Ihg

Holiday Inn Tuxtla Gutierrez, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 603 out of 993 reviews" "
Rating 8 - Good. 259 out of 993 reviews" "
Rating 6 - Okay. 73 out of 993 reviews" "
Rating 4 - Poor. 37 out of 993 reviews" "
Rating 2 - Terrible. 21 out of 993 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Alonso

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Heriverto, bear creek

Stayed 2 nights in Aug 2024

10/10 Excellent

Heriverto, bear creek

Stayed 10 nights in Jul 2024

10/10 Excellent

Holly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Favorite hotel in Tuxtla!
Stayed 1 night in Apr 2024

10/10 Excellent

Holly

Travelled with family
Liked: Amenities
This is our favorite hitel to stay in when we travel to Chiapas!
Stayed 2 nights in Apr 2024

10/10 Excellent

Heriverto, bear creek

Liked: Cleanliness
Stayed 1 night in Jul 2024

10/10 Excellent

Liliana

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best
Stayed 7 nights in Jul 2024

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Ramiro

Liked: Cleanliness, staff & service, property conditions & facilities
Very well located, quiet and clean
Stayed 2 nights in Feb 2024

10/10 Excellent

joes manuel alvarez

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Dec 2023

10/10 Excellent

Celin Zavala, Henderson

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good.
Stayed 5 nights in Nov 2023

10/10 Excellent

Addy Aureny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tuxtla stay
Amazing as always. Hope to be back soon
Stayed 1 night in Nov 2023

10/10 Excellent

Omar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everithing was very good...
Stayed 1 night in Oct 2023

8/10 Good

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

8/10 Good

claudia

Stayed 2 nights in Jun 2023

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Jul 2023

6/10 Okay

Bonnie

Bad service, dirty pool
We have stayed at this hotel many times and we have always loved the food and the pool and the service. We stayed only 1 night for Father’s Day. The service was terrible- we could not get any attention from the wait staff. Sadly, the pool was filthy. We will not go back.
Stayed 1 night in Jun 2023

10/10 Excellent

Maria Isabel

Liked: Cleanliness, staff & service, property conditions & facilities
Su tranquilidad, solo restaurant novfue tan servicial
Stayed 1 night in Jun 2023

2/10 Terrible

GERARDO

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
ITS OK THE GIRLS IN FRONT DESK NOT PROFFESIONAL. PITY
Stayed 2 nights in Jun 2023

10/10 Excellent

Susan

Stayed 1 night in Jun 2023

2/10 Terrible

Yufeng

Disliked: Staff & service, property conditions & facilities, room comfort
after i complained about kids running around upstairs for hours, They sent me to a room at the very end of the building, room 1145, Only 2 meters to the street and there is a bus stop, old bus stops and goes here with very loud engine noise, Starting from 5 am until 1am after midnight. I can sleep for only 4 hours a day. I didn't want to bother them at weekend because I think they may not have a lot of room available so i stayed here for two nights and ask them at Monday noon if I can have another room. Surprisingly, they told me they don't have any room available. It's not the busy season And it is Monday noon, a big wedding group People just checked out. I can see a lot of rooms empty. I don't believe them. I'm okay for the room is not perfect. But i am disappointed the way they deal with the problem. Problem exists everywhere I understand. The attittude and the way they try to solve the problem worth no more than one star.
Stayed 3 nights in Mar 2023

6/10 Okay

David

Liked: Staff & service
Disliked: Amenities
It is to be a better place to stay. Towels old and dirty, no glasses in the room and no coffee maker

8/10 Good

Rafael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location.

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness
Never again this one
Overall a satisfactory stay without any frills. There is no fridge in the rooms which even far cheaper hotels provide in Tuxtla nor any noise isolation. I found a spider 🕷,very small and 2 ants crawling unimpressed over my bed but I evacuated them gently.I guess their maintenance isn’t existent and it shows. The housekeeper was yelling around at 8 am. Fortunately I was already awake. The building is really old with two huge buildings next to this one. The view was terrible although being platinum elite ihg. The safety box was dying the moment I tried to closed it,so they actually changed the whole thing instead of changing the batteries (we don’t have batteries) … There are hotels that should be torn and make space for an exciting parking lot. Would I return to this one? Definitely never.
Stayed 1 night in Jan 2023

10/10 Excellent

jesus

Stayed 2 nights in Dec 2022