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Hotel Esmeralda's

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Esmeralda's

Lobby sitting area
Exterior
Hallway
Premium bedding, down duvets, pillow-top beds, free WiFi
Lobby sitting area

Reviews

7.6 out of 10

Good

Popular amenities

  • Parking included
  • Air conditioning
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
2a. Pte. Sur No. 542, Col. Centro, Tuxtla Gutierrez, CHIS, 29000
  • Coffee Museum
    7 min walk
  • San Marcos Cathedral
    8 min walk
  • Tuxtla Guitierrez Central Square
    9 min walk
  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    52 min drive

Room options

View all photos for Basic Double Room

Basic Double Room | Premium bedding, down duvets, pillow-top beds, free WiFi

Basic Double Room

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Triple Room

Triple Room | Premium bedding, down duvets, pillow-top beds, free WiFi

Triple Room

  • 24 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Quadruple Suite

In-room dining

Quadruple Suite

  • 48 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Quadruple Room

Premium bedding, down duvets, pillow-top beds, free WiFi

Quadruple Room

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Room

Chiapas Hotel Express

Breakfast included
Free WiFi
Restaurant
Air conditioning
4.1 out of 5, Very good, (207)
The price is CHF 32
for 1 room
includes taxes & fees
23 Jan - 24 Jan
Chiapas Hotel Express

About this property

Hotel Esmeralda's

Hotel with free parking, a quick walk to Tuxtla Guitierrez Central Square
Along with a restaurant, this smoke-free hotel has laundry facilities and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Additionally, tour/ticket assistance, a front desk safe and a banquet hall are on-site.
Hotel Esmeralda's offers 23 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. Pillowtop beds feature down duvets and premium bedding. 38-inch plasma televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Tuxtla Gutierrez hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

During your stay at Hotel Esmeralda's, you're just a quick walk from Museum of the City of Tuxtla Gutiérrez. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the café
  • Amenities include a front desk safe and laundry facilities
  • Within a 15-minute walk of Tuxtla Guitierrez Central Square and Marimba Park
There's a restaurant on site. Public spaces have free WiFi. Hotel Esmeralda's also features tour/ticket assistance, laundry facilities, and a front desk safe. Limited free parking is available on a first-come, first-served basis.

This 3-star Tuxtla Gutierrez hotel is smoke free.

On-site venue – This café only serves breakfast.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • A restaurant

Family friendly

  • Laundry facilities
  • Living room

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No lift

Room amenities

Bedroom

  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 38-inch plasma TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Ceiling fan
  • Living room

Policies

Check-in

Check-in start time: 2 PM; check-in end time: noon
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Esmeralda's

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Esmeralda's Hotel
Hotel Esmeralda's
Hotel Esmeralda's Tuxtla Gutierrez
Hotel Esmeralda's Tuxtla Gutierrez
Hotel Esmeralda's Hotel Tuxtla Gutierrez

Hotel Esmeralda's Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 32 out of 91 reviews" "
Rating 8 - Good. 26 out of 91 reviews" "
Rating 6 - Okay. 18 out of 91 reviews" "
Rating 4 - Poor. 10 out of 91 reviews" "
Rating 2 - Terrible. 5 out of 91 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Jose

Stayed 1 night in Jun 2023

10/10 Excellent

Felix

6/10 Okay

Daniel

Liked: Cleanliness
Stayed 1 night in Jan 2022

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Amenities, property conditions & facilities
There was no hot water... way too cold to take a shower at 8am. Hotel said maybe the pilot light burned out, but they didn't offer to relight the water heater. There was no coffee in the restaurant. Room with balcony we booked had no balcony so they offered us an upgrade for 400 pesos for a room that I had already paid for. Very noisy hotel with paper thin doors. Seriously disappointing.
Stayed 1 night in Jan 2019

10/10 Excellent

Lola, California

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Quick check-out. Clean. Quiet. It's located in the middle of a street of small swap-meet vending sector.
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome service, friendliest staff, & tours availa
My mother and I stayed at the hotel Esmeralda for a week. It was the best experience I have had in a hotel. The staff was beyond friendly, welcoming, and very hospitable. The hotel offers breakfast, delicious by the way, and they alwo have the tours available. My mother and I plan on visiting again and we are definitely staying there again. Also, the hotel is very close to downtown Tuxtla. We only walked a couple blocks to the Parque la Marimba, we were close to many restaurants, and close to the Mercado where they also serve delicious and inexpensive food as well.

8/10 Good

JOSE

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel location
Good for the price

6/10 Okay

sher, todos santos, mexico

Liked: Cleanliness, room comfort
Beware of free breakfast
We were warmly greeted when we arrived. Our room was clean and the bed was comfortable. We left the hotel shortly after that to check out the Mirimba park but just missed it as it was nine pm. The twelve block walk was totally safe at night. The hotel is old so you can hear everything, but by eleven the people in the hotel were quiet so we slept fine. The only complaint I have was the free breakfast. They had nuked all the food and put out a cold pitcher of coffee and the juice was artificial. So, enjoy this hotel for the price that it is and go get breakfast else where.

8/10 Good

kerry, CUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Out in Tuxyla
Had a god time

10/10 Excellent

Gabbo, tulsa , oklahoma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close of Main Street and colorful flower stores
They were very friendly and helpful , they attend every sigle request , the room is clean and very quite . the prize is really good

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
bad neighborhood
I could not walk into even to take a look, hotel is in a very very bad neighborhood, is in the middle of a public market between butcher and chicken shops, the kind of those ones open wide to the public with the raw chickens hanging on in the street, I could not walk in even

6/10 Okay

Oscar, La Mirada, Ca

Liked: Cleanliness, room comfort
Don't get fooled by the looks of the hotel.
Hotel has free underground parking, looks nice from the outside and inside but room had a slight fouled water odor. At 6am we got up early to shower only to find out our room had no water. We asked the staff as to what was the problem and they didn't know. They gave us another room but that room had no water either. We left without showering or flushing the toilet because we couldn't wait until they resolved the issue. When we got back, water was restored. The manager or anyone else never followed up on our issue.

2/10 Terrible

Carlisle, Los Angeles

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor
I got in about 1 am and the flush in the bathroom wasn't working. So had to go and get the guy to fix it who spent around 10 minutes getting it done. Then there was no hot water and so had to have a cold shower to get my flight very early in the morning. Wasn't at all pleased with the hotel.

10/10 Excellent

Luis Ricardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Accesible y económico
Stayed 1 night in Jun 2024

10/10 Excellent

Ramón

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Bien ubicado.
Stayed 1 night in Nov 2023

4/10 Poor

Marco, Tlaquepaque

Liked: Staff & service
No me gusto al hotel le falta mantenimiento
Stayed 2 nights in Aug 2023

10/10 Excellent

Axel Daniel

Stayed 1 night in Aug 2023

10/10 Excellent

Guillermo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pues para mi en lo particular, me parecio un buen servicio, en lo que cabe fue excelente el hospedaje, la verdad lo recomiendo.
Stayed 5 nights in Oct 2022

10/10 Excellent

Yesica

Travelled with group
Liked: Cleanliness, staff & service, amenities
Todo ok
Stayed 1 night in Oct 2022

8/10 Good

Carmen Leonor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

8/10 Good

RICARDO

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

10/10 Excellent

Claudia

Stayed 1 night in Apr 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy agradable en general
Muy limpio, me gustaron los jabones y el shampoo que proporcionan, y que hubiera agua caliente. Las almohadas un poco incómodas, pero la cama gigante y cómoda. No me funcionó el control del televisor. El desayuno muy sencillo.
Stayed 1 night in Apr 2022

10/10 Excellent

Leonardo Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021