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Heartland City Hotel

3.5 star property

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Photo gallery for Heartland City Hotel

Reception
Point of interest
Exterior
Reception
Family Triple Room, Multiple Beds | In-room safe, individually furnished, desk, blackout curtains

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning
  • Parking included

Explore the area

Map
10 Kazan mahala, Tuzla, Federacija Bosne i Hercegovine, 75000
  • Gradski Park
    ‪2 min walk‬
  • Gazi Turali Beg Mosque
    ‪3 min walk‬
  • Cathedral of the Dormition of the Mother of God
    ‪3 min walk‬
  • Tuzla (TZL-Tuzla Intl.)
    ‪27 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, individually furnished, desk, blackout curtains

Deluxe Double Room

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Triple Room, Multiple Beds

Family Triple Room, Multiple Beds | In-room safe, individually furnished, desk, blackout curtains

Family Triple Room, Multiple Beds

  • Sleeps 3
  • 2 Large Single Beds and 1 Single Bed

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About this property

Heartland City Hotel

Sun and fun on the beach, near Kapija Square
3 beach bars, a bar/lounge and concierge services are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and free newspapers are on-site.
Heartland City Hotel offers 4 air-conditioned accommodations with laptop-compatible safes and a safe. This individually furnished accommodation includes desks. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower and slippers. This Tuzla hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Heartland City Hotel, you're just a quick walk from Gradski Park. Enjoy features like free WiFi in public areas and free self-parking, plus 3 beach bars.
  • Free WiFi
  • Free self-parking
  • Places for an enjoyable drink include 3 beach bars and bar/lounge
  • Amenities include free newspapers in reception, a front desk safe and laundry facilities
  • On-site recreation includes bicycles to rent
  • Just a 2-minute walk from Gradski Park and 5 minutes on foot from Kapija Square
  • Airport shuttle service available for a fee
As a guest of Heartland City Hotel, you'll find a terrace, concierge services, and complimentary newspapers in the lobby. Public spaces have free WiFi. You can enjoy a drink at one of the bars, which include 3 beach bars and a bar/lounge. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Heartland City Hotel also features laundry facilities, a front desk safe, and a television in common area. Self parking is free.

This 3.5-star Tuzla hotel is smoke free.

Languages

Croatian, Czech, Dutch, English, German, Slovak

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • 3 beach bars
  • A bar/lounge

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Beach loungers
  • On the beach
  • Terrace

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: BAM 20 per vehicle (one-way)
  • Airport shuttle fee per child: BAM 1 (return), (up to 10 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Heartland City Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

Property is also known as

Heartland City Hotel Tuzla
Heartland City Tuzla
Heartland City Hotel Hotel
Heartland City Hotel Tuzla
Heartland City Hotel Hotel Tuzla

Heartland City Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 23 out of 29 reviews
Rating 8 - Good. 6 out of 29 reviews
Rating 6 - Okay. 0 out of 29 reviews
Rating 4 - Poor. 0 out of 29 reviews
Rating 2 - Terrible. 0 out of 29 reviews

9.6/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

LASZLO

Stayed 1 night in Aug 2024

10/10 Excellent

Selveta

Stayed 1 night in Jul 2024

10/10 Excellent

Goran

Friendly owners.
Stayed 1 night in Jun 2024

10/10 Excellent

ANDREW MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel in Tuzla City Centre
I am extremely happy I chose Heartland City Hotel for my stay in Tuzla because it was very centrally located but also not in one of the major streets, so it was also quiet at night. Moreover, it is a family-run enterprise and I was treated so very well during my entire stay. I can therefore highly recommend the place for a stay of any length in Tuzla; breakfast is included, there is a cafe/bar on-site and plenty to do all around the area. The only thing I would say - and this is more administrative than a negative - is to make contact with them ahead of your arrival (if driving) because the parking is down a narrow lane next to the property and you may need help with getting in.
Stayed 1 night in May 2024

10/10 Excellent

Baha

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staying at this hotel was like being welcomed into a beloved family's home. The owners, who personally manage the hotel, were incredibly kind and accommodating. Their genuine hospitality made us feel truly at ease throughout our stay. The hotel itself is impeccably clean and conveniently situated, just a short walk from shopping, dining, and leisure options. For those seeking an exceptional experience in Tuzla, I highly recommend this charming establishment.
Stayed 5 nights in Apr 2024

10/10 Excellent

Hasan

Liked: Cleanliness, staff & service, property conditions & facilities
The owners are very nice people. Breakfast was very good. Place is super clean
Stayed 1 night in Feb 2024

10/10 Excellent

Sejo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite place to stay in Tuzla!
Stayed 1 night in Dec 2023

10/10 Excellent

Senad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my stay. Location is very convenient and walkable to downtown restaurants and coffee shops. Hotel staff was very friendly and accommodating.
Stayed 2 nights in Oct 2023

10/10 Excellent

Suad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2023

10/10 Excellent

Annette Qvist

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay in central hotel
Very nice hotel with spotless clean room, very central location and a very friendly staff. Highly recommended and we will be back next time we are in Tuzla.
Stayed 1 night in Sep 2021

10/10 Excellent

CopywriterBen, Maldon, Essex

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb family-run hotel. The transfer service from Tuzla airport was excellent and solved a major headache in how to reach the city centre. The staff also offered to drive us to Tuzla bus station and helped us buy tickets to Sarajevo free of charge. Nothing seemed to be too much for the team. This may not be the cheapest hotel in Tuzla, but the service is amazing - truly one of the best experiences I have had anywhere. Highly recommended.
Stayed 1 night in Aug 2019

10/10 Excellent

Emir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Enes

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gre
Stayed 1 night in Mar 2024

10/10 Excellent

Alexandre

Stayed 1 night in Sep 2023

10/10 Excellent

Bruno Pascal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Emir

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Mikkel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hurtig booking og kort ophold..
Dejligt hotel, med fantastisk service.. ankom først på aftenen, og skulle afsted med fly fra morgenstunden.. aftalt vækning og fik en god kop kaffe og kørsel til lufthavn.. Bestemt et sted jeg gerne vil besøge igen i længere tid..
Stayed 1 night in Jul 2023

10/10 Excellent

Karim

Liked: Cleanliness, staff & service, property conditions & facilities
Lors de mon arrivée, la directrice de l'hôtel m'a expliqué qu'il y a eu une erreur lors de la réservation (j'ai réservé qq heures avant mon arrivée), et m'a proposé une solution d'hébergement alternative, j'ai eu un formidable appartement de 60 m2 en centre ville (à qqs mètres de l'hôtel). En plus, j'ai eu le droit à consommer gratuitement au bar pendant mon séjour. Les gérants de l'hôtel sont un couple très gentil, Mr Popara Ibrahim m'a proposé de m'accompagner pour faire un tour en ville et m'a déposé à la station de bus pour mon départ.
Stayed 1 night in Jul 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Ei valittamista
Ihan perussiisti hotelli vanhakaupungin reunalla. Pieni päivittäminen paikallaan, mutta hintaan nähden ei valittamista. Palvelu ja henkilökunta erinomaista, aamiainen hyvä.
Stayed 2 nights in Apr 2023

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a lovely hotel an great owners. I can only recommend this! Your place in Tuzla!
Stayed 2 nights in Dec 2022

10/10 Excellent

Eirik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

8/10 Good

Peter, Köln

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hat gut gefallen Lage ist sehr gut etwas schwer zu finden
Stayed 1 night in Mar 2020

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5/5
The owners were super polite, the hotel is 50 meter from the head Avenue of the town. Amazing service, fresh rooms. Seems newly renovated. IF you go to Tuzla you should 100 % stay at this hotel.
Stayed 2 nights in Sep 2019

8/10 Good

Jesper Engelbræt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019