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SureStay Plus Hotel by Best Western Yucca Valley Joshua Tree

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SureStay Plus Hotel by Best Western Yucca Valley Joshua Tree

Outdoor pool, pool loungers
Exterior
In-room safe, desk, laptop workspace, iron/ironing board
Lobby
Lobby

Reviews

7.6 out of 10

Good

Popular amenities

  • Breakfast included
  • Hot tub
    Hot tub
  • Gym
    Gym
  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
  • Pet-friendly
    Pet-friendly

Explore the area

Map
56525 Twentynine Palms Hwy, Yucca Valley, CA, 92284
  • California Welcome Center
    5 min walk
  • Yucca Valley Community Park
    14 min walk
  • Hi-Desert Nature Museum
    17 min walk
  • Palm Springs, CA (PSP-Palm Springs Intl.)
    43 min drive

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking, Kitchenette

Standard Room, 2 Double Beds, Non Smoking, Kitchenette | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Kitchenette

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Multiple Beds, Non Smoking (with Sofabed)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, Multiple Beds, Non Smoking (with Sofabed)

  • Sleeps 6
  • 2 King Beds

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Oversized Room;with Sofabed)

Suite, 1 King Bed, Non Smoking (Oversized Room;with Sofabed) | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking (Oversized Room;with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Kitchenette

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Jetted Tub

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Suite, Multiple Beds, Non Smoking, Kitchen

  • Sleeps 6
  • 3 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Kitchenette

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Kitchenette

  • Sleeps 2
  • 1 King Bed

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About this property

SureStay Plus Hotel by Best Western Yucca Valley Joshua Tree

Hotel in Yucca Valley with free breakfast and fitness centre
This smoke-free hotel features an outdoor pool, a fitness centre and Access to hot tub. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and laundry facilities are on-site.
SureStay Plus Hotel by Best Western Yucca Valley Joshua Tree offers 94 air-conditioned accommodations with a safe and free newspapers. LCD televisions are featured in guestrooms. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Yucca Valley hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.
Our customers tell us that they enjoy the free breakfast at SureStay Plus Hotel by Best Western Yucca Valley Joshua Tree. During your stay, you're just a quick walk from California Welcome Center. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free buffet breakfast offered
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include a front desk safe, a business centre and laundry facilities
  • On-site recreation includes a gym
  • Guests have good things to say about the accommodation for the cleanliness and comfy beds
  • Within a 15-minute walk of California Welcome Center and Yucca Valley Community Park
  • Dogs welcome for a fee (restrictions apply)
SureStay Plus Hotel by Best Western Yucca Valley Joshua Tree offers its guests an outdoor pool, Access to hot tub, and a fitness centre. Public spaces have free WiFi and wired Internet. You'll find a business centre on site. Free breakfast is served. The business-friendly SureStay Plus Hotel by Best Western Yucca Valley Joshua Tree also features a vending machine, coffee/tea in common area, and laundry facilities. Free self parking is available.

This Yucca Valley hotel is smoke free.

Guests are served a free buffet breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per accommodation, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per accommodation, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western Hotel Joshua Tree
Best Western Joshua Tree
Best Western Joshua Tree Hotel
Joshua Tree Best Western
Best Western Yucca Valley Hotel And Suites
Best Western Yucca Valley Hotel Yucca Valley
Yucca Valley Best Western
Best Western Joshua Tree Hotel Yucca Valley
Best Western Joshua Tree Yucca Valley
Yucca Valley Best Western
Best Western Yucca Valley Hotel Yucca Valley
Best Western Joshua Tree Hotel Suites
Best Western Joshua Tree Hotel Suites

SureStay Plus Hotel by Best Western Yucca Valley Joshua Tree Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 357 out of 1008 reviews" "
Rating 8 - Good. 313 out of 1008 reviews" "
Rating 6 - Okay. 151 out of 1008 reviews" "
Rating 4 - Poor. 95 out of 1008 reviews" "
Rating 2 - Terrible. 92 out of 1008 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Lisa

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff at the hotel were the bright side of our visit. Friendly, helpful. Breakfast was adequate. However the rooms were dirty; unsafe use of extension cords with tons of dust on them behind the TV stand. Ice machines were broken.
Stayed 4 nights in Aug 2024

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed for a night.
I slept there and left early. The free breakfast was good, but I will always complain about plastic cutlery.
Stayed 1 night in Aug 2024

4/10 Poor

Kerry M

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The two people working the frint desk were awesome! The room was VERY sizable. However, there was NOTHING to cook with. Not even cutlery. We got a suite.
Stayed 1 night in Aug 2024

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice overall. Helpful when it was needed.
Stayed 1 night in Aug 2024

8/10 Good

Margaret

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities
We were put in the 2nd building, no vending machines. Even though we had the do not disturb sign up, someone knocked on the door every morning people upstairs had a fight almost every night, had to call front desk several times children ran up and down the stairs maki noise the last day we were there they called to let us to they were closing the buildings for renovation
Stayed 7 nights in Aug 2024

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was professional and helpful
Stayed 1 night in Aug 2024

8/10 Good

Bernadette

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I like that the hotel was close to the Joshua Tree Campground. There are items in our room that need to be updated because they’re old and beaten up.
Stayed 1 night in Aug 2024

10/10 Excellent

Margaret

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities
Quiet most of the time. Elevator notl working in our building Laundry room not working. No soda machine in our builfing.Coffee and breakfast in the main building
Stayed 6 nights in Jul 2024

6/10 Okay

Kimberly Anne

Disliked: Cleanliness, staff & service, property conditions & facilities
Shower head didn’t work. Called front desk 3 times and no one answered. Eventually went down to speak to someone and was told I had to pull a weird lever to make it work. Have never in my life seen such botched up plumbing. Asked for a discount since I wasn’t able to shower before check out and was told no. Way to treat someone who travels to the area 2 times a month. I would not recommend this hotel.
Stayed 1 night in Aug 2024

6/10 Okay

Lois

Travelled with family
Liked: Cleanliness
Last minute trip for family
Hair dryer didn’t work, bed was not comfortable & fewer than average towels & supplies available. On the good side, the room was clean & quiet, which was appreciated.
Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Sydney

Stayed 1 night in Jul 2024

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Janie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Brandon

Stayed 1 night in Jul 2024

8/10 Good

Kathy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean, comfortable and spacious.
Stayed 3 nights in Jun 2024

10/10 Excellent

Dylan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great & friendly staff!
Stayed 2 nights in Jul 2024

6/10 Okay

Bri

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Pool was closed
Stayed 1 night in Jul 2024

4/10 Poor

Julie

Stayed 1 night in Jul 2024

10/10 Excellent

Lizette

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient, clean, and friendly staff. Pet friendly but be ready to pay an additional fee for your pet at check in
Stayed 1 night in Jul 2024

6/10 Okay

danny

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Smelled like Marijuana
Stayed 1 night in Jul 2024

6/10 Okay

Teresa

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Dave

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean place staff was great, they are still working on the place our room did not have a fridge would have been nice, other then that place was great!!
Stayed 2 nights in Jun 2024

2/10 Terrible

Lynda

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
No pool in 100 degrees weather!
Stayed 2 nights in Jun 2024