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Mandapa, a Ritz-Carlton Reserve

5.0 star property

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Photo gallery for Mandapa, a Ritz-Carlton Reserve

Outdoor pool, free pool cabanas, pool umbrellas
Villa, 3 Bedrooms, River View | Living room | 48-inch LED TV with digital channels, TV, toys
Property amenity
Property amenity
Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • Gym
  • Room service
  • Parking included

Explore the area

Map
Jalan Kedewatan, Banjar Kedewatan, Ubud, Ubud, 80571
  • Neka Art Museum
    ‪20 min walk‬
  • Bali Bird Walks
    ‪3 min drive‬
  • Scenic Rice Paddy Walk
    ‪15 min drive‬
  • Denpasar (DPS-Ngurah Rai Intl.)
    ‪80 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Balcony, Resort View (Balcony)

Suite, 1 Bedroom, Balcony, Resort View (Balcony) | Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Suite, 1 Bedroom, Balcony, Resort View (Balcony)

  • 100 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Resort View

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Suite, 1 Bedroom, Resort View

  • 145 sq m
  • Resort view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Villa, 1 Bedroom, Private Pool (Private Pool)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Villa, 1 Bedroom, Private Pool (Private Pool)

  • 430 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 Bedroom (View)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Villa, 1 Bedroom (View)

  • 430 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Resort View

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Suite, 1 Bedroom, Resort View

  • 100 sq m
  • Resort view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Villa, 2 Bedrooms, River View

Villa, 2 Bedrooms, River View | Pool | Outdoor pool, free pool cabanas, pool umbrellas

Villa, 2 Bedrooms, River View

  • 995 sq m
  • River view
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Resort View

Suite, 1 Bedroom, Resort View | Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Suite, 1 Bedroom, Resort View

  • 145 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 3 Bedrooms, River View

Villa, 3 Bedrooms, River View | Pool | Outdoor pool, free pool cabanas, pool umbrellas

Villa, 3 Bedrooms, River View

  • 2000 sq m
  • River view
  • Sleeps 9
  • 3 Double Beds

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About this property

Mandapa, a Ritz-Carlton Reserve

Riverfront resort with 3 restaurants and full-service spa
3 restaurants, a full-service spa and an outdoor pool are available at this smoke-free resort. Free buffet breakfast is provided, as well as free WiFi in public areas, free valet parking and a free area shuttle. Other amenities include 2 bars/lounges, a 24-hour fitness centre and a poolside bar. Housekeeping is available on request.
Mandapa, a Ritz-Carlton Reserve offers 60 air-conditioned accommodations, which are accessible via exterior corridors, and features indoor private hot tubs and minibars. This individually decorated and furnished accommodation includes day beds. Pillowtop beds feature Frette Italian sheets, down duvets and premium bedding. A pillow menu is available. 48-inch LED televisions come with premium digital channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, a rainfall showerhead and a hydromassage showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages, hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the resort include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Wellness Facility has 5 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 13 years old are not allowed in the spa without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Mandapa, a Ritz-Carlton Reserve. During your stay, you'll be within walking distance of Mango Tree Spa. Enjoy features like free breakfast, free WiFi in public areas and free valet parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy Mediterranean cuisine with garden views at Kubu, one of the property's 3 restaurants and 2 bars/lounges
  • Take a swim in the outdoor pool
  • Indulge with Thai massages, detox wraps or aromatherapy at Wellness Facility
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes a 24-hour gym, a playground and bicycles to rent
  • Just a 3-minute drive from Campuhan Ridge Walk and a few minutes from Ubud Traditional Art Market
  • Free shopping centre and local-area shuttle service
Mandapa, a Ritz-Carlton Reserve offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness centre. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is served daily. WiFi is free in public spaces.

Spa services, a library, and a terrace are also featured at the luxury Mandapa, a Ritz-Carlton Reserve. An area shuttle within 4 kilometres and A shopping centre shuttle are free. Limited free parking is available on a first-come, first-served basis.

This 5-star Ubud resort is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 11:00 AM.
Kubu – Overlooking the garden, this fine-dining restaurant specialises in Mediterranean cuisine and only serves dinner. A children's menu is available.
Sawah Terrace – Overlooking the garden, this restaurant specialises in Asian cuisine and serves breakfast, lunch and dinner. Open daily.
Dining Beyond – Overlooking the garden, this theme restaurant specialises in international cuisine and serves brunch, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Reservations are required. Open daily.
The Library – Overlooking the garden, this café specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Open daily.
Ambar Ubud Bar – On-site bar. Open daily.
Late-night fare is available from 24-hour room service.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, French, Indonesian, Japanese, Korean, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle up to 4 kilometres
  • Area shuttle
  • Free shopping centre shuttle
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Ambar Ubud Bar
  • Dining Beyond
  • Kubu
  • Sawah Terrace
  • The Library

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Books
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Library
  • Outdoor pool
  • Playground
  • Yoga classes

Family friendly

  • Baby bath
  • Baby toys
  • Babysitting (surcharge)
  • Children's books
  • Children's dinnerware
  • Children's games
  • Children's toys
  • Free area shuttle
  • Free children's club
  • Free cot
  • Highchair
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Free pool cabanas
  • Garden
  • On a river
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (152 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Visual fire alarm
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Down comforter
  • Free cot
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Children's robes
  • Children's slippers
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 48-inch LED TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 17

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mandapa, a Ritz-Carlton Reserve

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for IDR 1452000 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: IDR 1680000 per vehicle (one-way, maximum occupancy 4)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 1452000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Long-term renters welcome
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Mandapa, a Ritz-Carlton Reserve offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Mandapa Ritz-Carlton Reserve Hotel Ubud
Mandapa Ritz-Carlton Reserve Hotel
Mandapa Ritz-Carlton Reserve Ubud
Mandapa Ritz-Carlton Reserve
Mandapa, a Ritz-Carlton Reserve Ubud, Bali
Mandapa Ritz-Carlton Reserve Resort Ubud
Mandapa Ritz-Carlton Reserve Resort
a Ritz-Carlton Reserve Ubud
Mandapa
Mandapa A Ritz Carlton Reserve

Mandapa, a Ritz-Carlton Reserve Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 161 out of 178 reviews
Rating 8 - Good. 13 out of 178 reviews
Rating 6 - Okay. 2 out of 178 reviews
Rating 4 - Poor. 0 out of 178 reviews
Rating 2 - Terrible. 2 out of 178 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

MAIJA

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super cool
Stayed 1 night in Nov 2024

10/10 Excellent

DONG IL, Medina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Masaki

Stayed 2 nights in Aug 2024

10/10 Excellent

Jingling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Kemal

Stayed 4 nights in Mar 2024

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, amenities
Mandapa is an idyllic place. Beautiful and peaceful, a very friendly and very attentive staff. Delicious food in every single property restaurant. Had the best massage I have ever had.... all around incredible. It took my breath away.
Stayed 3 nights in Jul 2024

10/10 Excellent

Danny Ka

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
One of the best Ritz Carlton we have stayed around the world.
Stayed 2 nights in Jun 2024

10/10 Excellent

mohab

Stayed 1 night in Apr 2024

10/10 Excellent

mohab

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having visited 32 countries in 50 years and so many hotels this is by far the best hotel I have ever been to. Hospitality and staff coordination is outstanding they answer your needs before you even ask.
Stayed 5 nights in Apr 2024

10/10 Excellent

Alex

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the best hotel experience we’ve ever had. Everything from the beautiful environment to the attentive staff (particularly our amazing personal butler Kewin) to the amazing tours (especially our waterfall tour guide Gus De and our rafting guide whose name we unfortunately can’t remember…it began with M!) to the unique experiences they crafted for us, this was a truly luxury travel experience. Can’t wait to visit again!
Stayed 2 nights in Mar 2024

10/10 Excellent

Saeeda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel and service. Love the food and personalized service.
Stayed 3 nights in Jan 2024

10/10 Excellent

Imelda

Liked: Staff & service, property conditions & facilities
Awesome & breathtaking views around the property! Wonderful & hospitable staff!
Stayed 8 nights in Jan 2024

10/10 Excellent

Shreya, scarsdale

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is a 7 star property and in my opinion a must stay property in Ubud. It's all about the service and how they make you feel. It all starts with a warm welcome with your butler , the manager , and rest of the welcome team. Everything was perfect! Our patih, Louis, made sure of it. We had a wonderful full day excursion, where Gudse took us to many unique places you would never find yourself. After day 1, the team at Sawah Terrace knew my order before i placed it. Warning: you will be spoilt! One of our favorite activities was the Connect to reconnect, Dinar and Pragynaan were so knowledgeable , when we did the BalineseHerbal Healing. The only other properties I find comparable are the Royal Mansour and Udaivillas.
Stayed 2 nights in Dec 2023

10/10 Excellent

ali

Stayed 3 nights in Dec 2023

10/10 Excellent

Archana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Mandapa is a beautiful property with the highest level of service. They also pay attention to the small details like providing extra complimentary items for those celebrating a special occasion and providing complimentary amenities above and beyond what I would expect. On top of that, Mandapa organizes a huge range activities for guests. They have a ton of relationships with local vendors so you’ll receive special attention around town as a Mandapa guest. Justine, Dina, and Gus De made our stay extra special. If you’re wondering whether the splurge is worth it, it is!
Stayed 2 nights in May 2023

10/10 Excellent

Bandar

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in May 2023

10/10 Excellent

riyaz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place great professional staffs, must try!
The experience was amazing! The best hotel experience I had (I tried 5+ star hotels in Dubai, Europe, America and Australia) with no doubt Mandapa is the 1st in my list. Must try!
Stayed 3 nights in Jan 2023

10/10 Excellent

Kejia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, grounds and welcoming staff. Such a joyful and relaxing stay
Stayed 2 nights in Oct 2022

10/10 Excellent

Kurt

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

10/10 Excellent

Zain Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional!
It was beyond our expectation. Everything from the room the service was beyond excellence. We knew that the place being a ritz Carlton the hotel would be spectacular but the service was what this set this hotel aside. Everyone from the general manager to our butler Justine made our stay beyond our wildest imagination. We would definitely be returning back here!
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019

10/10 Excellent

Satish, Detroit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A unique experience in a beautiful resort with excellent personal individualized service. Wish we could have stayed for more.
Stayed 2 nights in Nov 2019