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The Mansion Resort Hotel & Spa

4.0 star property

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5 outdoor pools, pool umbrellas, pool loungers
Lobby
Front of property – evening/night
Outdoor banquet area
5 outdoor pools, pool umbrellas, pool loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Bar
  • 24/7 front desk
  • Pool
  • Room service
  • Spa

Explore the area

Map
Jl. Penestanan, Sayan, Ubud, Bali, 80571
  • Bali Bird Walks
    ‪13 min walk‬
  • Blanco Museum
    ‪15 min walk‬
  • The Blanco Renaissance Museum
    ‪16 min walk‬
  • Denpasar (DPS-Ngurah Rai Intl.)
    ‪78 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, desk, iron/ironing board

Deluxe Room

  • 28.0 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Governor)

Minibar, in-room safe, desk, iron/ironing board

Suite (Governor)

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Villa (Residence)

Villa (Residence) | View from room

Villa (Residence)

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

Family Suite | Minibar, in-room safe, desk, iron/ironing board

Family Suite

  • 45 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Romantic Villa, 1 Bedroom

Romantic Villa, 1 Bedroom | View from room

Romantic Villa, 1 Bedroom

  • 100 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Royal Suite

Minibar, in-room safe, desk, iron/ironing board

Royal Suite

  • 49 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Family Room

Family Room | Minibar, in-room safe, desk, iron/ironing board

Family Room

  • 45.0 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Grand Deluxe

Grand Deluxe | Minibar, in-room safe, desk, iron/ironing board

Grand Deluxe

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

The Hava Ubud A Pramana Experience

  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.8 out of 5, Exceptional, (146)
The price is CHF 120
for 1 room
includes taxes & fees
2 Mar - 3 Mar
The Hava Ubud A Pramana Experience

About this property

The Mansion Resort Hotel & Spa

Family-friendly hotel with 3 restaurants and 5 outdoor pools
This hotel features 3 restaurants, 5 outdoor pools and a full-service spa. Free WiFi in public areas, free valet parking and a free area shuttle are also provided. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site. Housekeeping is available on request.
The Mansion Resort Hotel & Spa offers 79 accommodations with minibars and a safe. 42-inch flat-screen televisions come with cable channels. Fridges and coffee/tea makers are provided. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

This Ubud hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones. Microwaves and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on request.

5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including Ayurvedic.
During your stay at The Mansion Resort Hotel & Spa, you'll be within walking distance of Ubud Palace. Free WiFi in public areas, free valet parking and a free area shuttle are available.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free valet parking and self-parking
  • Drinking and dining options include 3 restaurants, a coffee shop, a poolside bar and a bar/lounge
  • Take a swim in the 5 outdoor pools
  • Indulge with manicures and pedicures, Ayurvedic treatments or massages at the spa
  • Services include babysitting, a children's club and dry cleaning/laundry
  • On-site recreation includes a gym, a sauna and bicycles to rent
  • Just a 3-minute drive from Ubud Palace and a few minutes from Ubud Traditional Art Market
  • Free local-area shuttle service
The Mansion Resort Hotel & Spa offers its guests a full-service spa, 5 outdoor swimming pools, a sauna, and a fitness centre. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A 24-hour business centre, meeting rooms, and limo/town car service are available. A children's pool, spa services, and a library are also featured at the family-friendly The Mansion Resort Hotel & Spa. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Ubud hotel.

Indochine Dine N Lounge – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Cafe La Terrace – This café serves breakfast, lunch and dinner. Open 24 hours.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, French, Indonesian, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free area shuttle
  • Area shuttle
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site parking

Food and drink

  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Cafe La Terrace
  • Indochine Dine N Lounge

Things to do

  • 5 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Full-service spa
  • Gym
  • Library
  • Piano
  • Playground
  • Sauna
  • Shopping

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • Free area shuttle
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa treatment rooms
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Microwave on request
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Mansion Resort Hotel & Spa

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for IDR 500000.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: IDR 550000 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: IDR 550000 (one-way), (up to 12 years old)
  • Rollaway bed fee: IDR 500000.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: OVO and PayPal
The Mansion Resort Hotel & Spa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Mansion Resort Hotel
Mansion Resort Hotel Ubud
Mansion Ubud
Mansion Hotel Ubud
The Mansion Hotel Ubud
The Mansion Resort Hotel & Spa Ubud, Bali
The Mansion Resort Hotel And Spa
The Mansion Resort Hotel Spa

The Mansion Resort Hotel & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 304 out of 624 reviews
Rating 8 - Good. 211 out of 624 reviews
Rating 6 - Okay. 61 out of 624 reviews
Rating 4 - Poor. 36 out of 624 reviews
Rating 2 - Terrible. 12 out of 624 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tana, Billings

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is magical! Be aware that they do host retreats that utilize one of the outdoor stages with a PA system for the teacher to speak over sometimes early in the morning but it wasn't terribly loud. I stayed in both the standalone lodge and then moved to another room that was part of the retreat package I came for and both are amazing in their own way.
Stayed 2 nights in Oct 2024

10/10 Excellent

Trevor, Toronto

Liked: Amenities
Perfect
Stayed 4 nights in Oct 2024

4/10 Poor

Sidra

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Poor experience
Our stay was not good at all, when we arrived in our room we were shocked to see that the room was soo outdated for a 4 star hotel. There was ants in our room which kept coming on daily even after the cleaner, bless him, tried to get rid of them for me. The next day we had a gecko in our room. Not to mention the continuous any highway running across the ceiling. It was not a comfortable stay we avoided being in our room and in the hotel as it was just ants everywhere and soo outdated.
Stayed 4 nights in Oct 2024

8/10 Good

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the location of the property. There was security who stopped everyone who entered so my partner and I felt safe. The staff and service was great for the entirety of our stay. We went to our room and saw that it didn’t have a bathtub, the whole reason we booked with this property and they were quick to accommodate us. The staff was very friendly, always greeting us whenever they saw us. The breakfast was nice and they were always bringing out fresh food. The pools were well maintained. Overall, great stay for what you pay.
Stayed 6 nights in Sep 2024

10/10 Excellent

Peggy, Cashmere

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful
Stayed 7 nights in Sep 2024

10/10 Excellent

Peggy, Cashmere

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely the Best !!!
Stayed 7 nights in Sep 2024

10/10 Excellent

Deepen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very peaceful place and friendly staff. Good fried rice.
Stayed 2 nights in Sep 2024

10/10 Excellent

Hellmut

Great place
Stayed 7 nights in Aug 2024

10/10 Excellent

Leslie and Aminah

Stayed 5 nights in Aug 2024

10/10 Excellent

ayushi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Originally the front desk placed us near refurbishment. After we asked them to assist with construction noise while taking a nap, they immediately upgraded us to an incredible suite. Excellent customer service!
Stayed 2 nights in Jun 2024

10/10 Excellent

Lorette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Family Stay
Great family trip at a beautiful resort but needs to improve WIFI.
Stayed 3 nights in May 2024

2/10 Terrible

Maria Veronica

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disappointed. Property does not look like the pictures which includes the gym. My room has ants and gecko.
Stayed 1 night in Apr 2024

10/10 Excellent

Andrew

Stayed 3 nights in Apr 2024

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elegant rooms in an expansive compound
Lovely, elegant room, with a bath/shower, which I appreciated. One stepped out to a small childrens' pool which seemed never to be used. There were 6 pools in all, in the midst of verdant tropical vegetation, and exotic paraphernalia. At times it felt like one was staying in an abandoned film set. Think Howard Hughes.
Stayed 4 nights in Apr 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds, comfortable bed, nice to have tv, lots to see
Stayed 2 nights in Mar 2024

8/10 Good

Erin, Calgary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay at The Mansion. The room was clean, large and comfortable. The staff was pleasant and helpful. I would definitely book here again.
Stayed 1 night in Mar 2024

8/10 Good

Dalpreet

A very big resort, beautiful. I was staying alone for 1 night and a group of male workers unlocked the door to my room. It was an accident and they probably thought it was unoccupied but still unacceptable and there is not other lock on the inside of the room.
Stayed 1 night in Feb 2024

10/10 Excellent

An

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely resort in Ubud
Amazing retreat style resort in Ubud. Only a 10min walk to the centre of Ubud. Beautiful pool and surroundings. Second stay here and would stay again.
Stayed 4 nights in Dec 2023

10/10 Excellent

Satvinder

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was amazing. We had a walkout pool. The staffs service was phenomenal. very quiet, and clean. Highly recommend! upgrade to villa . .
Stayed 4 nights in Sep 2023

6/10 Okay

Cheryl

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Wait, don't stay during ongoing construction
I can’t recommend this hotel right now. It has so much potential but it feels as if it’s just reopened, the staff are trying to learn their jobs and most of the pools are under renovation. It was difficult to find a common area to relax and enjoy the jungle like scenery, which is the highlight of the hotel, because there is so much renovation going on. The good news is I didn’t hear any of this noise in my room (#21). Only one restaurant is open right now and the service is extremely slow. The included breakfast is ok, not many options to choose from and I found it odd no fruit is included my first few days but they did add half way through my 7 night stay. There was a retreat going on during my stay, which is fine, but given 80-90% of the guests were part of the retreat it wasn’t a great place to meet people, as a solo traveler and felt deserted when they were in their sessions. When they were out of session they took over the place and weren't inviting to anyone not part of the retreat. I get it, I do retreats and you're bonding with those you're in the experience with, so this isn't a criticism just rather pointing out it would be helpful to know events going on at the property before deciding if its a good time to stay. Finally, its pretty far from Ubud Centre & with traffic its 30-45 minutes one way I really wanted to love this property, again it has so much potential, and once the work is done to bring it back to its glory, I’m open to giving it another chance.
Stayed 7 nights in Jul 2023

8/10 Good

Kate

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel must have been incredible in its hay day!! We had a family room which was great, very clean. We had one large bedroom with a king bed and the second bedroom with 2 single beds. Big bathroom which was great, but had a shower that didn’t work and a leak in the roof. The bathroom did have a large bath shower combo so we used that. The grounds were massive, definitely in need of some TLC but still beautiful and tropical. The 6 pools were great to have. We used their free shuttle service to get to the main shopping area of Ubud and back to hotel. We would definitely stay here again!
Stayed 3 nights in Jun 2023

6/10 Okay

Andrew

Travelled with partner
Liked: Cleanliness, staff & service
The property itself was nice, I love the jungle vibe with all the trees and the little ponds with the fish and the many swimming pools. Our governor suit was also pretty good, very large and the room was always cleaned when we requested. If there's one major complaint we had it was the food. The breakfast was very limited and most of the time the food was cold, even being one of the first ones there at 7am. The room service food was just as bad, cold and expensive for what it was. One time we had ants on our burger bread. They were nice enough to give a refund on that item but it shouldn't happen at a so called 5 star resort. Other than the food though, it was a nice property and very safe with security at every entrance. I will point out that the staff are very friendly, definitely a highlight of the stay.

8/10 Good

Travis, Kennewick

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We rented two bungalows for one night for my wife and I and another couple traveling with us. The rooms were perfect when we checked in, well decorated, comfortable, and very relaxing. When we woke in the morning our bathtub and towels on the bathroom floor were covered with dead insects, mostly ants. Given that this is a tropical location there will undoubtedly be some bugs in the rooms but we had a lot of them. We didn’t notice any on the furniture or in the bed though. Our traveling companions didn’t have any issues with insects in their room so I don’t think our experience is the norm. Otherwise this place is amazing. So many pools and areas to meditate/relax. During our stay the grounds were being worked on and not all areas and pools were accessible. There is a spa on-site but the ladies chose to use the numerous spas in Ubud. The front desk staff is amazing. They helped us arrange transportation to/from town when our schedule didn’t line up with the regular shuttle times. We plan to stay here again on our next trip to Bali.
Stayed 1 night in May 2023

10/10 Excellent

Hanif

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Mansion Hotel & Resort is extremely clean, the amenities are modern, the staff is very friendly and superb, and the location is great. I highly recommend it.
Stayed 2 nights in Mar 2023