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5.0 out of 5

"The setting by the Lake and within the City Palace are a source of never ending joy. The staff are smiling and to serve you seems to be a genuine plea ... " More

By a verified traveller on Sun 04 Feb 2018

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Imperial Suite Lake View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Terrace Suite Mountain View with Sit Out

Bed Count 1 King Bed Maximum Occupancy 3 Max

Royal Suite Mountain View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Royal Suite Lake View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Terrace Suite Lake View with Sit Out

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Imperial Suite Mountain View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

During your stay at Shiv Niwas Palace by HRH Group of Hotels, you're just a quick walk from City Palace. Enjoy features like free WiFi in public areas and free self-parking, plus 2 restaurants.

  • Free WiFi
  • Free self-parking
  • For dining with garden views, stop by Paantya, one of the property's 2 restaurants
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself with a visit to the full-service spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from City Palace and Lake Pichola
  • Airport pick-up and train station pick-up shuttle service available for a fee

Shiv Niwas Palace by HRH Group of Hotels ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Shiv Niwas Palace by HRH Group of Hotels

Everyone (1)
5 out of 5

Palace luxury at an affordable price

Pros: the setting and the staff
The setting by the Lake and within the City Palace are a source of never ending joy. The staff are smiling and to serve you seems to be a genuine pleasure. It was our second visit and I was sure it couldn't be as good as our first but it was even better.

Posted by , from London England on 4 Feb 2018

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Comment from Hotel Management

25 Aug 2018 by Varun

Dear Guest, Greetings from Shiv Niwas Palace, Udaipur. Thank you very much for the amazing review on Ebookers. We are glad that you enjoyed the accommodation of the hotel. We will definitely take into consideration your suggestion. It has certainly helped us identify weak spots and will surely help us as we strive to provide you with the better services. Hope to see you soon.

About the Shiv Niwas Palace by HRH Group of Hotels

Location The City Palace Complex, Udaipur, Rajasthan 313001

Property Features

Shiv Niwas Palace by HRH Group of Hotels offers its guests a full-service spa and an outdoor pool. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Business amenities include a 24-hour business centre and a meeting room. Event space at this hotel measures 18299 square feet (1700 square metres) and includes conference space. A rooftop terrace, barbecue grills, and an arcade/games room are also featured at the luxury Shiv Niwas Palace by HRH Group of Hotels. A shuttle from the airport to the hotel (available 24 hours) and a train station pick-up service are available for a fee. Self parking is free. Smoking is allowed in designated areas at this 5-star Udaipur hotel.

  • 36 guestrooms or units
  • 2 levels
  • 3 buildings
  • 2 dining venues
  • 18299 sq ft of conference space
  • 1700 sq. m of conference space
  • Deli
  • Terrace on the roof
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Udaipur City Station (2.5 km / 1.6 mi)
  • Property shuttles: Airport pick-up and train station pick-up
  • Parking: Free self parking

Room Amenities

Shiv Niwas Palace by HRH Group of Hotels offers 36 accommodations, which are accessible via exterior corridors and feature minibars and a safe. Each accommodation is individually furnished. Select Comfort beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. LED televisions come with premium satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, dressing gowns, slippers and complimentary toiletries. This Udaipur hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Select Comfort beds
  • Minibar
  • LED television
  • Satellite channels
  • Premium channels
  • Fridge
  • Coffee maker
  • Egyptian cotton linens
  • Pillow options
  • Combined shower/bath
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Exterior corridor access
  • Climate control
  • Ceiling fan
  • Ensuite bathroom
  • Unique furnishings
  • Wheelchair accessible
  • Wardrobe or cupboard
  • Toothbrush and toothpaste

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily.

Paantya – This poolside fine-dining restaurant serves breakfast, lunch and dinner. A children's menu is available. Reservations are required.

Palki Khana – This café serves brunch, lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

The Pool Deck – This poolside restaurant serves dinner and light fare. Open daily.

Panera – On-site bar. Open daily.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 11:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Shiv Niwas Palace by HRH Group of Hotels offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 8 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for INR 3000.0 per day.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old.

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 8
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: INR 8500
  • Christmas Eve (24 December) Gala Dinner per child: INR 4250 (from 6 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: INR 14000
  • New Year's Eve (31 December) Gala Dinner per child: INR 7000 (from 6 to 12 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately INR 2500 for adults and from INR 1000 for children
  • Airport shuttle fee: INR 1500 per vehicle
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: INR 3000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Niwas Palace
  • Shiv Niwas
  • Shiv Niwas Palace
  • Shiv Niwas Palace Udaipur
  • Shiv Niwas Udaipur
  • Shiv Palace
  • Hotel Shiv Niwas Palace
  • Shiv Niwas Palace Hotel Udaipur
  • Shiv Niwas Palace Hotel
  • Shiv Niwas Palace by HRH Group of Hotels Hotel
  • Shiv Niwas Palace by HRH Group of Hotels Udaipur
  • Shiv Niwas Palace by HRH Group of Hotels Hotel Udaipur

You should know

  • Up to 2 children aged 8 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Awards & Affiliations

The property is a member of Heritage Hotels of India.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.