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SureStay Hotel by Best Western Ukiah

2.5 star property

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Photo gallery for SureStay Hotel by Best Western Ukiah

Individually furnished, desk, laptop workspace, iron/ironing board
Lobby
Exterior
Individually furnished, desk, laptop workspace, iron/ironing board
Business centre

Reviews

7.8 out of 10
Good

Popular amenities

  • Laundry
  • Pet-friendly

Explore the area

Map
1720 N State St, Ukiah, CA, 95482
  • Redwood Empire Fairgrounds
    ‪11 min walk‬
  • One Iron's Driving Range
    ‪16 min walk‬
  • Canyon Creek Trailhead
    ‪5 min drive‬
  • Ukiah, CA (UKI-Ukiah Regional)
    ‪5 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking, Jetted Tub

Individually furnished, desk, laptop workspace, iron/ironing board

Suite, Multiple Beds, Non Smoking, Jetted Tub

  • 37 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Smoking, Jetted Tub

Individually furnished, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Smoking, Jetted Tub

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Individually furnished, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Smoking

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Smoking

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

SureStay Hotel by Best Western Ukiah

Hotel in Ukiah with 24-hour front desk and outdoor pool
Along with an outdoor pool, this hotel has Access to hot tub and a business centre. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, concierge services and dry cleaning.
SureStay Hotel by Best Western Ukiah offers 55 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. Each accommodation is individually furnished. LED televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit with a deep soaking bath and complimentary toiletries.

Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site.
Our customers tell us that they can't get enough of the helpful staff at SureStay Hotel by Best Western Ukiah. During your stay, you'll be within walking distance of Redwood Empire Fairgrounds. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) and wired Internet in some public areas
  • Free self-parking and Motorhome/coach/lorry parking
  • Continental breakfast served daily for a fee
  • WiFi for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 11 minutes on foot from Redwood Empire Fairgrounds and a 2-minute drive from One Iron's Driving Range
  • Local-area shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
SureStay Hotel by Best Western Ukiah offers its guests an outdoor pool and Access to hot tub. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business centre and a meeting room are available. Event space at this hotel measures 646 square feet (60 square metres) and includes conference space. A vending machine, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly SureStay Hotel by Best Western Ukiah. Free self parking is available.
For a fee, guests can enjoy a continental breakfast daily from 6:00 AM to 9:00 AM.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge); free wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Area shuttle (surcharge)
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily continental breakfast available 6:00 AM to 9:00 AM for a fee

Things to do

  • Outdoor pool
  • Spa tub

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 646 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • In a state park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (91 centimetre high)
  • Pool hoist on site
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 3.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0 per stay (rates may vary)
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests who have not received COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Travelodge Hotel Ukiah
Travelodge Ukiah
Ukiah Travelodge
Travelodge Ukiah Hotel
Travelodge Wyndham Ukiah Hotel
Travelodge Wyndham Ukiah
Travelodge by Wyndham Ukiah
Surestay By Best Ukiah Ukiah
SureStay Hotel by Best Western Ukiah Hotel
SureStay Hotel by Best Western Ukiah Ukiah
SureStay Hotel by Best Western Ukiah Hotel Ukiah

SureStay Hotel by Best Western Ukiah Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 356 out of 1001 reviews
Rating 8 - Good. 333 out of 1001 reviews
Rating 6 - Okay. 188 out of 1001 reviews
Rating 4 - Poor. 74 out of 1001 reviews
Rating 2 - Terrible. 50 out of 1001 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Lori

Stayed 4 nights in Nov 2024

10/10 Excellent

Ellis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the cleanest motels I’ve been too. Great shower water pressure too!
Stayed 1 night in Nov 2024

10/10 Excellent

Hector

Stayed 4 nights in Jul 2024

4/10 Poor

Jadelyn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The only thing I did not like a why I rated the staff and overall rating low was because they don't say anything when your booking that there is a 200$ deposit and the staff at the front desk said it would come right back into my account when I check out with is a lie it's been 3 days and it still hasn't gone back in my bank account
Stayed 1 night in Nov 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Sara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful jet bathtub!! Bed was very comfortable.
Stayed 1 night in Nov 2024

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Kristina

Disliked: Staff & service, amenities, property conditions & facilities
Check in was delayed by internet issues, fine, I went to get dinner. When I got back I was checked in with the promise of a late check out. But they gave me a key and room number of an already occupied room. Luckily I did not try to enter that room before the front desk clerk located me and gave me the new key and gave me the correct room number. When I entered the room it was oddly furnished and STANK of bleach and other cleaning supplies. There is obviously room for a couch or something similar, and there are lights suggesting there should be a table or something in the corner but it was just empty. This is a pet friendly hotel, but there is no where for your dog to do their business, no bags provided for clean up, and the pet fee is not mentioned where I booked this room. It was right on the highway and close to gas stations, a grocery store, etc, but I would not stay here again.
Stayed 1 night in Oct 2024

10/10 Excellent

Aurora

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Emad

Stayed 1 night in Oct 2024

10/10 Excellent

Josh

Stayed 1 night in Oct 2024

10/10 Excellent

Donald

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean, comfortable room at a reasonsble price.
Stayed 1 night in Oct 2024

10/10 Excellent

Kathi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Jennifer

Travelled with group
Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

6/10 Okay

Marilee, Peoria

Liked: Cleanliness, staff & service
The bed was the most comfortable I have felt in a hotel. The water pressure in the shower was phenomenal. There was no plug for the bath for my children and the shower curtain was inadequate at keeping the floor from flooding. The bubbles for the hot tub did not work.
Stayed 1 night in Oct 2024

10/10 Excellent

Emad

Stayed 1 night in Sep 2024

10/10 Excellent

Jana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jana

Stayed 1 night in Sep 2024

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best beds in a hotel
Our stay was great and the rooms are clean and spacious. Best beds i have ever had in a hotel. Room was quiet even thought it is by hwy 101. The only negative we had was the homeless riff raff of people living by the end of the hotel was a little sketchy. We would stay here again
Stayed 4 nights in Sep 2024

4/10 Poor

Janeen

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I was disappointed because my TV didn’t work the first night and then the second night I couldn’t get into the room because the key wouldn’t work so it was very inconvenient for me.
Stayed 2 nights in Sep 2024

10/10 Excellent

Barbara O

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice place.
Stayed 1 night in Sep 2024

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was wonderful. Staff was kind and helpful. Thank you
Stayed 2 nights in Sep 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Nice easy on and off freeway clean taken care if
Stayed 1 night in Sep 2024

10/10 Excellent

Vanessa

Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Stayed 3 nights in Sep 2024