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5.0 out of 5

"Very nice hotel with friendly staff " More

By a verified traveller on Thu 27 Jul 2023

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Standard Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Twin Room, Multiple Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

During your stay at Novotel Ulaanbaatar, you're just a quick walk from Migjid Janraisig Sum. Enjoy features like free WiFi in public areas, plus 5 restaurants and an indoor pool.

  • Free WiFi
  • Enjoy Regional cuisine while dining at JADE GARDEN
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Migjid Janraisig Sum and 5 minutes on foot from National University of Mongolia
  • Airport shuttle service available for a fee

Novotel Ulaanbaatar ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Novotel Ulaanbaatar

5 out of 5
Very nice hotel with friendly staff

Posted by on 27 Jul 2023

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Comment from Hotel Management

8 Sep 2023 by Henry

Dear Valued Guest Thank you for your kind review. We will try our best to improve the language of our staff. Please come again. Warmest regards. Novotel team

Property Features

Novotel Ulaanbaatar offers its guests an indoor pool, a sauna, and a fitness centre. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A business centre and 2 meeting rooms are available. The business-friendly Novotel Ulaanbaatar also features multilingual staff, coffee/tea in common area, and concierge services. An airport shuttle (available 24 hours) is available for a fee. This 3.5-star Ulaanbaatar hotel is smoke free.

  • 192 guestrooms or units
  • 5 dining venues
  • Deli
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Bellhop
  • Lift
  • No smoking on site
  • Locker space
  • Bar or lounge

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Parking (limited spaces)

Transport

  • Train station: Ulaanbaatar Station (4 km / 2.5 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Novotel Ulaanbaatar offers 192 accommodations with minibars and a safe. Flat-screen televisions come with cable channels. Bathrooms include baths or showers with a rainfall showerhead, dressing gowns, slippers and hairdryers. This Ulaanbaatar hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Bath or shower
  • Rainfall showerhead
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Toothbrush and toothpaste
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10 AM.

JADE GARDEN – This restaurant specialises in Regional cuisine and serves lunch and dinner.

FOOD EXCHANGE – This buffet restaurant specialises in international cuisine and serves lunch and dinner. Open daily.

GOURMET BAR – This bar only serves light fare. Open daily.

Duvin – On-site delicatessen. Guests can enjoy drinks at the bar. Open daily.

Bier House – On-site fine-dining restaurant. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

Hotel Policies

Check-in

  • Check-in time starts at noon
  • Check-in time ends at 11:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Novotel Ulaanbaatar offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

  • UnionPay
  • Guest education on local ecosystems and culture
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property does not follow a brand or regulatory agency's sanitisation guidelines
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available through room service
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 15 for adults and from USD 8 for children
  • Airport shuttle fee: USD 70 per vehicle (one-way, maximum occupancy 5)
  • Early check-in fee: 30 per cent of room rate (subject to availability)
  • Late check-out fee: 50 per cent of room rate (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Novotel Ulaanbaatar Hotel
  • Novotel Ulaanbaatar Hotel
  • Novotel Ulaanbaatar Ulaanbaatar
  • Novotel Ulaanbaatar Hotel Ulaanbaatar
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.