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The Swan Hotel and Spa

4.0 star property

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Sauna, hot tub, steam room, body treatments, hydrotherapy, aromatherapy
Sauna, hot tub, steam room, body treatments, hydrotherapy, aromatherapy
Sauna, hot tub, steam room, body treatments, hydrotherapy, aromatherapy
Sauna, hot tub, steam room, body treatments, hydrotherapy, aromatherapy
View from property

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Gym
  • Bar
  • Pet-friendly
  • Laundry

Explore the area

Map
The Swan Hotel, Newby Bridge, Ulverston, England, LA12 8NB
  • Lakeside Windermere Ferry Landing
    ‪20 min walk‬
  • Fell Foot Park
    ‪8 min drive‬
  • Cartmel Racecourse
    ‪12 min drive‬

Room options

View all photos for Lovely Room

Lovely Room | Premium bedding, desk, iron/ironing board, free WiFi

Lovely Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Fabulous Room

Fabulous Room | Premium bedding, desk, iron/ironing board, free WiFi

Fabulous Room

  • Water view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Splendid Room

Premium bedding, desk, iron/ironing board, free WiFi

Splendid Room

  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property – evening/night

Lakeside Hotel & Spa

  • Pool
  • Breakfast included
  • Spa
  • Kids pool
4.3 out of 5, Excellent, (376)
The price is CHF 230
for 1 room
includes taxes & fees
21 Mar - 22 Mar
Lakeside Hotel & Spa

About this property

The Swan Hotel and Spa

Eco-certified hotel with full-service spa and fitness centre
This smoke-free hotel features a full-service spa, an indoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a snack bar/deli are on-site. Change of towels is available on request
The Swan Hotel and Spa offers 87 accommodations with complimentary bottles of water and complimentary slippers. Beds feature premium bedding. This Ulverston hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps.

Bathrooms include baths or showers. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and change of towels can be requested.

Recreational amenities at the hotel include an indoor pool, a steam room and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Holte Spa has 6 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 13 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at The Swan Hotel and Spa. During your stay, you'll be within walking distance of Lake Windermere. You'll find features such as free WiFi in public areas and free self-parking, plus a full-service spa. Some of the pet-friendly amenities that this property offers include food and water bowls and an off-lead area.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Take a swim in the indoor pool
  • Treat yourself to Swedish massages, aromatherapy or hydrotherapy at Holte Spa
  • Amenities include locker space, a business centre and laundry facilities
  • On-site recreation includes a gym, a steam room and a playground
  • Just a 2-minute drive from Lake Windermere and 11 minutes from World of Beatrix Potter
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls and an off-lead area
The Swan Hotel and Spa offers its guests a full-service spa, an indoor pool, and a steam room. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

There's an onsite business centre. A fitness centre, spa services, and an arcade/games room are also featured at the eco-certified The Swan Hotel and Spa. Free self parking is available.

This 4-star Ulverston hotel is smoke free.

The Swan Hotel and Spa has a restaurant on site.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Indoor pool
  • Playground
  • Steam room

Family friendly

  • Arcade/game room
  • Children's games
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Lockers
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Pool loungers

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lift
  • Portable shower seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Slippers
  • Towels provided

Food and drink

  • Champagne service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Desk
  • Electrical adapters
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:30 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • Pets: GBP 15 per accommodation, per night
  • Only dogs are allowed
  • Food and water bowls and an off-lead area are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 35.0 per day.
  • Cots (infant beds) are available for GBP 10.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 15 per accommodation, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: GBP 10.0 per day
  • Rollaway bed fee: GBP 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
The front desk at this property is open daily from 7:00 AM - 10:30 PM.
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

The Swan Hotel
The Swan Hotel and Spa Hotel
The Swan Hotel and Spa Ulverston
The Swan Hotel and Spa Hotel Ulverston

The Swan Hotel and Spa Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 40 out of 92 reviews
Rating 8 - Good. 22 out of 92 reviews
Rating 6 - Okay. 14 out of 92 reviews
Rating 4 - Poor. 9 out of 92 reviews
Rating 2 - Terrible. 7 out of 92 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Favourite hotel
Another lovely stay at our favourite hotel, great food and service, lovely decor and super comfy bed. Highly recommend
Stayed 1 night in Nov 2024

10/10 Excellent

LEE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, good food, friendly staff and a nice spa. A good base for the Lakes
Stayed 2 nights in Nov 2024

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful two night break
A lovely hotel in an iconic location. We were able to enjoy a beautiful 5mile walk from the hotel door. The staff are so friendly.
Stayed 2 nights in Nov 2024

2/10 Terrible

Jessica

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is dirty and the spa is over filled so your unable to get a bed or even get in the hot tub The manager Yasmin is very rude speaks down to you and laughs at any problems you have . I would recommend to stay else where .
Stayed 1 night in Nov 2024

8/10 Good

Stacey

Stayed 1 night in Oct 2024

2/10 Terrible

Drew

Travelled with pets, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Owen

Travelled with family and small children
Liked: Amenities, property conditions & facilities
A little bit dated and our room had quite a few stains on carpet and upholstery. Service at both the evening meal and breakfast was slow and appeared to be a lack of organisation/experince.
Stayed 1 night in Oct 2024

8/10 Good

Nuala

Stayed 1 night in Oct 2024

6/10 Okay

Victoria

Travelled with pets, Travelled with partner
I had high hopes for the hotel given its social media presence but found it in need of a bit of tlc. The food and drink were really overpriced, we waited 45 minutes for breakfast then when asking if all was ok found the order had been lost and there was another 20 minute wait. Staff were not very attentive. Our room was a bit rough around the edges and not the particularly clean the saving grace was the size and comfort of the bed
Stayed 2 nights in Sep 2024

4/10 Poor

Lee

Disliked: Cleanliness, property conditions & facilities, room comfort
Filthy, health risk
Bathroom absolutely filthy, heavy mould, peeling wallpaper and faulty air conditioning, not great a allegedly four star hotel
Stayed 1 night in Sep 2024

10/10 Excellent

GARY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely relaxing time
Stayed 2 nights in Aug 2024

8/10 Good

Jane

Stayed 2 nights in Aug 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, cleanliness and location - perfect!
Really good stay. The hotel was exceptional - the decor, cleanliness, location and views are first class. Staff were really polite and attentive. Great place to stay in the lakes and we will be returning.
Stayed 1 night in Aug 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thumbs up.
The hotel was lovely and the room we stayed in had a very comfy bed, tea and coffee facilities and a river view. The food was very nice although a little on the pricey side. I was a bit disappointed that the picture of the pool on the website which went outside was only accessible via the spa though. Breakfast was a little chaotic and took us sometime to get our breakfast ordered. Overall this was a great one night stay.
Stayed 1 night in Aug 2024

6/10 Okay

Swati

Disliked: Property conditions & facilities
Stayed 4 nights in Aug 2024

2/10 Terrible

yuzhe

Stayed 2 nights in Jul 2024

4/10 Poor

Harry

Liked: Cleanliness, room comfort
Disliked: Staff & service
Very late check in
Stayed 1 night in Jul 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and eat
Stayed 1 night in Jul 2024

8/10 Good

Jo

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Rough diamond , lovely stay.
Lovely hotel, fantastic aspects and location, dog friendly, however bar food and service was chaotic
Stayed 1 night in Jul 2024

2/10 Terrible

Jackie

Travelled with partner
Disliked: Staff & service
The worst hotel I never stayed at! Accidentally booked for the wrong date. Contacted the hotel about 3 months in advance to try and change the booking and given an absolute flat ‘no’ despite there still being availability at the correct date. Really poor customer service.
Stayed 1 night in Jul 2024

6/10 Okay

Robert

Travelled with pets, Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Great location, decent food and good bed. Dissapointed charged an extra £65 for a dog, when selected a pet friendly room via expedia. Customer service was very poor and one staff members attitude was awful. Expected better from a hotel such as the swan. Wont stay again, very stressful experience checking in, not relaxing as it should be.
Stayed 1 night in Jun 2024

6/10 Okay

Angela

Stayed 2 nights in Jun 2024

10/10 Excellent

Jordan

Stayed 1 night in Jun 2024