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Urban Park Apartments & Hotel by Misty Blue Hotel

3.0 star property

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Photo gallery for Urban Park Apartments & Hotel by Misty Blue Hotel

One Bedroom Apartment | In-room safe, individually decorated, desk, free WiFi
Outdoor pool
Lobby
Front of property
Spa

Reviews

7.4 out of 10
Good

Popular amenities

  • Room service
  • Gym
  • Pool
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
60 Meridian Drive, Umhlanga, KwaZulu-Natal, 4001
  • Gateway Theatre of Shopping
    ‪8 min walk‬
  • Umhlanga Lagoon Nature Trail
    ‪6 min drive‬
  • Umhlanga Rocks Beach
    ‪11 min drive‬
  • Durban (DUR-King Shaka Intl.)
    ‪20 min drive‬

Room options

View all photos for One Bedroom Apartment

One Bedroom Apartment | In-room safe, individually decorated, desk, free WiFi

One Bedroom Apartment

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 1 Single Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Private kitchen | Coffee/tea maker

Apartment, 2 Bedrooms

  • 60 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds

View all photos for Studio

In-room safe, individually decorated, desk, free WiFi

Studio

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Holiday Inn Express Durban - Umhlanga by IHG

  • Pool
  • Breakfast included
  • Free WiFi
  • Restaurant
4.2 out of 5, Very good, (569)
The price is CHF 78
for 1 room
includes taxes & fees
9 Apr - 10 Apr
Holiday Inn Express Durban - Umhlanga by IHG

About this property

Urban Park Apartments & Hotel by Misty Blue Hotel

Family-friendly hotel with free local area shuttle and fitness centre
This smoke-free hotel features an outdoor pool, a restaurant and a fitness centre. Free WiFi in public areas, free self parking and a free area shuttle are also provided. Additionally, a 24-hour business centre, a conference centre and dry cleaning are on-site.
Urban Park Apartments & Hotel by Misty Blue Hotel offers 95 air-conditioned accommodations with a safe and coffee/tea makers. Each accommodation is individually decorated. LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Umhlanga hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
During your stay at Urban Park Apartments & Hotel by Misty Blue Hotel, you're just a quick walk from Gateway Theatre of Shopping. Features include free WiFi in public areas, free self-parking and a free area shuttle.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry and luggage storage
  • On-site recreation includes a gym
  • 11 minutes by car from Durban Beach and 11 minutes from Umhlanga Rocks Beach
  • Free local-area shuttle service
Urban Park Apartments & Hotel by Misty Blue Hotel offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. Business amenities include a 24-hour business centre and meeting rooms.

WiFi is free in public spaces. The family-friendly Urban Park Apartments & Hotel by Misty Blue Hotel also features a terrace, complimentary newspapers in the lobby, and laundry facilities. A free area shuttle within 10 km is available. Limited free parking is available on a first-come, first-served basis.

This 3-star Umhlanga hotel is smoke free.

Urban Park Apartments & Hotel by Misty Blue Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 7:00 AM to 2:30 PM on request
  • Free area shuttle up to 10 km
  • Area shuttle
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Babysitting
  • Free area shuttle
  • Laundry facilities
  • Living room
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: ZAR 400 per person (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Urban Park Apartments & Hotel by Misty Blue Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

Property is also known as

Cities Hotel
Cities Three
Three Cities
Three Cities Hotel
Three Cities Urban Park
Three Cities Urban Park Hotel
Three Cities Urban Park Hotel Umhlanga
Three Cities Urban Park Umhlanga
Urban Park Hotel
Urban Park Three Cities
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Urban Park Apartments Hotel Misty Blue Hotel
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Three Cities Urban Park Hotel Spa
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Urban Park Apartments & Hotel by Misty Blue Hotel Hotel
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Urban Park Apartments & Hotel by Misty Blue Hotel Hotel Umhlanga

Urban Park Apartments & Hotel by Misty Blue Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 52 out of 166 reviews
Rating 8 - Good. 54 out of 166 reviews
Rating 6 - Okay. 28 out of 166 reviews
Rating 4 - Poor. 14 out of 166 reviews
Rating 2 - Terrible. 18 out of 166 reviews

8.0/10

Cleanliness

7.4/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

2/10 Terrible

Princess

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

2/10 Terrible

Suhail

Disliked: Staff & service
Hi , I am very upset because I booked a room for Friday the 3rd of September at urban park, but urban park hotel is closed. I can’t understand why Expedia would allow me to book a room at urban park when they are closed. I would like a refund for the room I booked! It is unacceptable and unprofessional of Expedia to do that!
Stayed 1 night in Sep 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not book!
The hotel is closed and bookings are still being accepted, had arrived to the hotel to find everything removed from the lobby.
Stayed 1 night in Sep 2021

2/10 Terrible

Chris

Stayed 1 night in Aug 2021

6/10 Okay

Stephen

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Disappointing
Due to Covid this hotel is taking strain. The room was clean and comfortable but maintenance has not been happening due to the impact of Covid. Sad because we have enjoyed staying here before. The restaurant has been closed since Covid so no breakfast available.
Stayed 1 night in Jun 2021

8/10 Good

Delani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021

2/10 Terrible

Nonhlanhla

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Jun 2021

4/10 Poor

Verified traveller

Liked: Property conditions & facilities, room comfort
Experience at urban park
Lifts where out of order -check in person was kind to give closer available room. Room was really difficult to find with no proper directions and lifts not working bearing in mind there is also a residential apartments in the building took approx 20mins to find room. Had to go down and ask for towels and glassware which came after calling from room to find out 30mins later. No two pin plug in room after being assured there was one. Service and experience definitely matched the price - low, however expected more from a huge establishment.
Stayed 1 night in Jun 2021

10/10 Excellent

Khaye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

10/10 Excellent

S

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2020

8/10 Good

Rakesh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

4/10 Poor

Dawn

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dissappointment
Stayed 2 nights in Oct 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

4/10 Poor

Chris

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible stay.
The overall stay was horrible. The apartment was filthy, there were towels in the bathrooms. The room was next to a very noisy road.. we couldn’t get a wink of sleep. The stove was broken and the fridge was not working. Really nothing good about this place
Stayed 1 night in Oct 2020

8/10 Good

Sibongiseni

Liked: Staff & service, room comfort
You can do better. I have seen it.
Overall my stay was comfortable. It is beautiful hotel with modern décor. I have stayed here before. However there were a few maintenance issues that need attention. The room I was in (405), the basin mixer leaks onto surface when turned on, causing damage to the cabinet and pieces falling off. The shower does not close easily. The main door lock had to be replaced on 1st day. The balcony sliding door jams halfway on opening. One morning we had shower on a different in a different room due to maintenance issues on the water on our floor. Also, I had to ask at reception to have someone remove garbage from the parking entrance that was lying there for 2 days.
Stayed 3 nights in Sep 2020

2/10 Terrible

Tania

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was terrible , from the moment we arrived. The apartment is run down and filthy. Service is terrible. The so called "apartment" had not been cleaned. The room was not ready to check in to at 3pm. The apartment is run down and has not been maintained. The pictures shared on the site is not what it looks like in reality. So very disappointing. Really put a damper on our holiday. Would not recommend it !
Stayed 3 nights in Sep 2020

2/10 Terrible

Nerissa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
So my fiance and I booked to stay at the hotel for 5 nights. Upon arrival we were greeted at reception and given our room key. I asked for a porter which never arrived. We had to carry all our luggage. Get to the room and it's the wrong room, I booked and paid for a one bedroom apartment but was given a aturio
Stayed 5 nights in Sep 2020

4/10 Poor

Nosipho

Disliked: Cleanliness, staff & service, room comfort
Bad bad
Nor soo good please dont be fooled by pictures from the long waiting in reception to getting into not so clean room on arrival tried not to be dramatic bad smell in the toiler not so clean bedding until we found a glass with an old drink rusty and we had rash thrme next morning thats when i asked the receptionist to change us into another room.no iron was even offered when we had to rush somewhete we were told we need ti wait for 8 to be assisted...
Stayed 2 nights in Sep 2020

4/10 Poor

Chelsea

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
I have stayed here before and my experience was okay for the most part. This time, for the first two days I wasn’t given a towel. I couldn’t call down to reception as they don’t leave the contact numbers visible. I am guessing this is due to covid but they can give their guests I piece of paper with contact numbers. There was no hand sanitizer at any of the elevator buttons. When I got there, I got to my floor and got out out of the lift I was greeted with a broken chair which remained there for the duration of my stay and the carpets were all stained. I am guessing that they are financially struggling at this time but the fact that simple
Stayed 3 nights in Sep 2020

4/10 Poor

Melissa

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2020

10/10 Excellent

Phumzile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2020

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Extra Tourism levy to pay
The check in precess was fine, the room was clean, but I can't adjust the air condition. The water was not hot enough for shwer. After I had check out, the reception ask me for R7 tourism levy, which should be include in the room fee. It was the first time I have to pay extra levy with Hotel.com
Stayed 1 night in Jul 2020

8/10 Good

Gomotsegang

Liked: Cleanliness, property conditions & facilities, room comfort
All was great but staff was not always willlong and friendly
Stayed 4 nights in Mar 2020

8/10 Good

Andile

Stayed 1 night in Feb 2020