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Hotel Raffaello

3.0 star property

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Photo gallery for Hotel Raffaello

Interior detail
View from room
Exterior detail
Deluxe Double Room | View from room
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Air conditioning
  • Housekeeping
  • Pet-friendly
  • Room service

Explore the area

Map
Via Santa Margherita 40, Urbino, PU, 61029
  • House of Raphael
    ‪1 min walk‬
  • Oratory of St. John the Baptist
    ‪2 min walk‬
  • Albornoz Fortress
    ‪2 min walk‬
  • Rimini (RMI-Federico Fellini Intl.)
    ‪69 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | View from room

Standard Double Room

  • 17 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room

Single Room | In-room safe, desk, free WiFi, bed sheets

Single Room

  • 15 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Quadruple Room

In-room safe, desk, free WiFi, bed sheets

Quadruple Room

  • 30 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Double Room

In-room safe, desk, free WiFi, bed sheets

Deluxe Double Room

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | In-room safe, desk, free WiFi, bed sheets

Superior Double Room

  • 17 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Triple Room

In-room safe, desk, free WiFi, bed sheets

Triple Room

  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed

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About this property

Hotel Raffaello

Hotel with a bar, steps from House of Raphael
This smoke-free hotel features a bar/lounge, self parking and coffee/tea in a common area. WiFi in public areas is free. Additionally, limo/town car service, express check-in and express check-out are on-site.
Hotel Raffaello offers 14 air-conditioned accommodations with a safe and a hairdryer. This Urbino hotel provides complimentary wireless Internet access.

Bathrooms include a combined bath/shower unit, bidets and complimentary toiletries. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Hotel Raffaello, you're just a quick walk from House of Raphael. Enjoy features like free WiFi in public areas, plus a bar and breakfast (surcharge). This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Breakfast served daily for a fee
  • Self-parking and extended parking available for a fee
  • Services include tour or ticket assistance, luggage storage and limo or town car service
  • Steps from House of Raphael and Albornoz Fortress
  • Airport and train station pick-up shuttle service available for a fee
  • Pets welcome free of charge
  • Pet-friendly amenities are available, including food and water bowls
WiFi is free in public spaces. Business amenities include coworking spaces and limo/town car service. You can enjoy a drink at the bar/lounge. An airport shuttle (available on request) and a train station pick-up service are available for a fee. The business-friendly Hotel Raffaello also features tour/ticket assistance, coffee/tea in common area, and a corner/local shop. For a fee, parking is available.

This 3-star Urbino hotel is smoke free.

For a fee, guests can enjoy a local cuisine breakfast daily from 8:00 AM to 10:00 AM.
Room service (during limited hours) is available.

Languages

English, Italian, Russian, Ukranian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 350 metres
  • Return airport shuttle (surcharge) from 8:00 AM to 8:00 PM at scheduled times and on request
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Secured, covered parking on site (EUR 10 per night)
  • Secured, covered extended parking on site (EUR 5 per night)

Food and drink

  • Daily local cuisine breakfast available 8:00 AM to 10:00 AM for a fee: EUR 10 per person
  • A bar/lounge
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • Art gallery
  • Bicycle tours
  • Private wine tours
  • TV in common areas

Family friendly

  • Grocery/convenience store

Conveniences

  • Grocery/convenience store
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Coworking space

Outdoors

  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • Handrails in hallways (100 centimetre high)
  • Handrails in stairways (100 centimetre high)
  • Lever door handles
  • Lift (80 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (90 centimetre high)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • 14 private bathrooms
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Electric kettle
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Heating
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1:30 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 4:00 PM
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free
  • Weight limit: 110 lb per pet
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.50 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately EUR 10 per person
  • Airport shuttle fee: EUR 180 per vehicle (one-way, maximum occupancy 4)
  • Covered self-parking fee: EUR 10 per night
  • Covered extended parking fee: EUR 5 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Hotel Raffaello offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. The front desk at this property is open daily from 7:00 AM - 4:00 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number IT041067A1S33UJSH9

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 01 May to 30 September.

Property is also known as

Hotel Raffaello Urbino
Hotel Raffaello Hotel
Hotel Raffaello Urbino
Hotel Raffaello Hotel Urbino

Hotel Raffaello Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 22 out of 93 reviews
Rating 8 - Good. 32 out of 93 reviews
Rating 6 - Okay. 20 out of 93 reviews
Rating 4 - Poor. 15 out of 93 reviews
Rating 2 - Terrible. 4 out of 93 reviews

8.2/10

Cleanliness

7.6/10

Staff & service

7.8/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Steven

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Duplicate charges!
Check in was a nightmare - nobody there to receive us. Instead, we had to key in all our information outside the hotel which was not user friendly. We had to reenter information several times before we could get it to work properly, and also scan our passports etc. I called the number but did not reach anyone to answer our questions about how to solve the glitchy keypad entry issues. We were lucky that someone who works there happened to come by and helped us retrieve our key from a locked box that was different than all the other key boxes and she didn't know how to open it. She called someone and someone answered, and she got help. The room was fine, had a nice view, so were satisfied with our stay once we finally were able to check in. HOWEVER, now upon reviewing my credit card statement, I was charged TWICE for the stay! Please arrange a refund, and perhaps you should even consider refunding part of the cost of staying there due to this and the other problems I outlined!
Stayed 2 nights in Sep 2024

4/10 Poor

Alberto

Disliked: Staff & service, property conditions & facilities
Nice location in the historical center. Following their instructions you can park 10 minutes away. Hated the electronic check-in and the lack of someone at the reception desk. Rooms are old, small and super cheap. Also for the modest price is not worth
Stayed 1 night in Sep 2024

10/10 Excellent

Julian C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family operated business Very Clean well designed high Quality Materials. Very Professional and Friendly Staff Thank You!
Stayed 6 nights in Sep 2024

4/10 Poor

Morris

Disliked: Staff & service, property conditions & facilities
Y
Stayed 1 night in May 2024

2/10 Terrible

George

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Simply Terrible
The Raffaello is well located in the center of Urbino. It is a serious climb to reach it, but that is true of everything in Urbino. Our reception was rushed and callous. Keys were given, things mumbled, and we were sent our way. The lobby area was unkept, with pictures leaning against the wall and boxes stacked. The rooms were simple and clean but not in good repair. My air/heat system was without a remote and therefore could not be used. When I went to report this, there was no one at the front desk. In fact there was seldom anyone at the front desk. I found a phone number and called it. A man came and gave me an electric heater in case it got cold. It did. My bathroom sink had a slow leak which resulted in a wet floor. During the night a loud sound, like a fire alarm, would sound every few hours. No one at the front desk. No sleep. The most serious problem with the Raffaello was that no one cared. No one cared about the place or about us. After one night we were finished. I found a man at the front desk and said we were leaving. I asked to be refunded for the two nights we did not stay. He said, "No refunds! Have a good life!" Part of my life is to write this review. I would not recommend this place to anyone.
Stayed 3 nights in May 2023

10/10 Excellent

aida, Gardena

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exelente servicio,disfrutamos mucho el hotel
Stayed 1 night in Oct 2022

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view on the green hills around Urbino (I don't know whether this applies to all rooms). Central location in the historic center of Urbino. Five minutes or less to the Piazza della Republica. The bus terminal (at the bottom of a shopping center) is also in walking distance (maybe 12-15 mins). A bit hidden in a small side street (which means it is quiet). There are signs on the street to locate the hotel. The reception closes at some time in the evening, so I guess it's best to advise them in advance about a late arrival.
Stayed 2 nights in Jul 2022

10/10 Excellent

steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place very convenient
Stayed 1 night in May 2022

6/10 Okay

CR

Liked: Property conditions & facilities
Disliked: Staff & service
Don’t go there for the breakfast!
Very well placed hotel in the old town. No parking except up the hill. Clean warm room. Reception lacking in charm. Very poor breakfast!
Stayed 1 night in Feb 2022

8/10 Good

Alberto

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2021

8/10 Good

Drew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We parked at the city gate for free from 800 pm until 8:00 am. Moved car to adjacent parking garage right before breakfast. Parking garage mall purchase receipt gave us 3 hours free with purchase.
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location. Easy to park your nearby up the hill, realizing that there are lots of steep hills but this was close. Small clean room with a pleasant view over the roof top.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central location in Urbino
easy to get to even though a bit of a walk 300metres from the bus station/parking station. central to everything. Perfect for a visit to this remarkable town
Stayed 1 night in May 2018

8/10 Good

Mary, New Jersey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely local hotel in a historic neighborhood
This charming hotel is right in the center of beautiful historic Urbino. We could easily walk everywhere in the town, and we loved the views of the Renaissance town and the surrounding hills. Very clean, very comfortable, with friendly staff members. We would love to stay here again. Be aware that the streets are steep and pack light!
Stayed 3 nights in Mar 2018

10/10 Excellent

yukio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room of hotel Raffaello is very clean and marvelous. We could enjoy good stay at Urbino.
Stayed 1 night in Oct 2017

6/10 Okay

Verified traveller

Disliked: Room comfort
Adventure in Urbino
The hotel has great location in the centre of the town, but is accessed by a steep climb. The maverick receptionist appeared from nowhere to help us with luggage. Our room was large and weird with the middle section consisting of steps leading to a platform completely useless. Our room had a small window and no view. The bed was too high to get in. The air conditioning could not be used, as we were not issued the remote control that was in the care of the receptionist. Coming late after dinner (after 10 PM), is not recommended as the lobby is occupied by the receptionist and a huge black dog sitting on the sofa. No hope of TV watching, and there is none in the room. If you like adventure, this is a place for you. There are other rooms with beautiful views and less noise from the street.

4/10 Poor

sdiane, san antonio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did not meet expectations!
We reserved both a double room and a triple room. The pictures on line are quite deceiving. The linens in both rooms were old and worn. The towels were stiff, rough and small. The TV in the triple room was an old tube TV and did not work. Mattresses in both the double room and triple room were hard as a rock. The wardrobe in the triple room was cheap and made of laminate. The lobby was small and dark and home to an adorable Great Dane that slept on the leather couch. The only nice thing about the rooms was the decor and view from the double room. The double room was decorated with matching antique furniture and had a marvelous view of Urbino. The staff was friendly but spoke very little English. I would not stay at this hotel again nor recommend it to my friends.

6/10 Okay

Richard, Brooklyn

Liked: Staff & service
Charming neighborhood but not so charming rooms
the manager was very nice and very helpful. The hotel is in a beautiful part of town, but the interior doesn't reflect that charm. It was clean, but it had a vaguely institutional feel to it.

6/10 Okay

fausto, fr

Liked: Cleanliness, staff & service, property conditions & facilities
Downtown Urbino
Very good position No view on the city landscape Poor breakfast

8/10 Good

Larry , New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vacation in Italy
Hotel is very nice with a beautiful view, but it is a steep walk up a steep street to reach, no problem if you are in good condition.

8/10 Good

Arthur, Lewes, De.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An Excellent Choice and Price!
Excellent location in center, people friendly, room a bit dark!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Weekend Meeting with Friends
The hotel staff was very friendly and helpful. Breakfast delicious, with a nice array of items to choose from. Hotel is located on a very, very steep street, those who have problems walking would have difficulty getting to it. But, ture of most of Urbino. Very clean.

6/10 Okay

Veronica, Sydney

Liked: Cleanliness, staff & service
Disliked: Room comfort
Urbino stay
Impossible to park - had to get taxi to and from distant car park €8 each way. Basic breakfast.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Hotel is at the top of a "one way, dead end narrow steep cobblestone alley. That said our room on the top floow had amazing views and was very well appointed and comfortable. The Tratoria at the bottom of the street was wonderful. A great experience.