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Hilton Urumqi

4.5 star property

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Photo gallery for Hilton Urumqi

Buffet
Point of interest
Reception
Exterior
One Bedroom Suite | Restaurant | 3 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Bar
  • Pool
  • Parking available
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
1237 Hongguang Hill Road, Midong District, Ürümqi, Xinjiang, 830017
  • Urumqi (URC-Diwopu Intl.)
    ‪25 min drive‬

Room options

View all photos for Executive Twin Room, Business Lounge Access

Executive Twin Room, Club lounge access | Premium bedding, down duvets, minibar, in-room safe

Executive Twin Room, Business Lounge Access

  • 65 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed

  • 55 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

View from room

Deluxe Twin Room

  • 55 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Double Room

Premium bedding, down duvets, minibar, in-room safe

Double Room

  • 45 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room

View from room

Twin Room

  • 45 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Presidential Suite

Presidential Suite | Premium bedding, down duvets, minibar, in-room safe

Presidential Suite

  • 200 sq m
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed

Premier Suite, 1 King Bed | Premium bedding, down duvets, minibar, in-room safe

Premier Suite, 1 King Bed

  • 110 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Suite

One Bedroom Suite | Restaurant | 3 restaurants, breakfast, lunch, dinner served; international cuisine

One Bedroom Suite

  • 78 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Premium bedding, down duvets, minibar, in-room safe

Room, 1 King Bed, Accessible

  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, Business Lounge Access

Premium bedding, down duvets, minibar, in-room safe

Executive Room, Business Lounge Access

  • 65 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed | Living area | 42-inch flat-screen TV with satellite channels, TV

Deluxe Suite, 1 King Bed

  • 95 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Conrad Urumqi

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (25)
The price is CHF 130
for 1 room
includes taxes & fees
22 Feb - 23 Feb
Conrad Urumqi

About this property

Hilton Urumqi

Art Deco Ürümqi hotel in Midong District with 3 restaurants
This hotel features 3 restaurants, an indoor pool and a nightclub. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour health club, a bar/lounge and a steam room are on-site. Change of towels is available on request
Hilton Urumqi offers 383 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature down duvets and premium bedding. 42-inch flat-screen televisions come with satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

This Ürümqi hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an indoor pool, a 24-hour health club and a steam room.
During your stay at Hilton Urumqi, you'll be within walking distance of Xinjiang International Convention and Exhibition Center. You'll find features such as free WiFi in public areas and free self-parking, plus 3 restaurants.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) and wired Internet
  • Free self-parking
  • Enjoy a bite to eat at U Cafe, a buffet restaurant that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Extended parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and a steam room
  • 8 minutes by car from Hongshan Park and 8 minutes from Xinjiang Uygur Autonomous Region Museum
Hilton Urumqi offers its guests an indoor pool, a 24-hour health club, and a steam room. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Event space at this hotel measures 35435 square feet (3292 square metres) and includes conference space. A nightclub, multilingual staff, and gift shops/newsstands are also featured at the luxury Hilton Urumqi. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Ürümqi hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 11 AM.
U Cafe – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
YUXI CHINESE – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
SILK ROAD – This restaurant specialises in local cuisine and serves lunch and dinner. Open daily.
LOBBY BAR – On-site lobby lounge. Open daily.
Late-night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Uncovered extended parking on site (CNY 77 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 11 AM for a fee: CNY 168 for adults and CNY 84 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • LOBBY BAR
  • SILK ROAD
  • U Cafe
  • YUXI CHINESE

Things to do

  • 24-hour health club
  • Art gallery
  • Designer stores
  • Indoor pool
  • Nightclub
  • Shopping centre
  • Steam room

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms
  • 35,435 square feet of conference space

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Doorbell and phone notification
  • Handrails in stairways (100 centimetre high)
  • Lift (119 centimetre wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (100 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 6:00 AM and noon
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 322.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 168 for adults and from CNY 84 for children
  • Uncovered extended parking fee: CNY 77 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 6:00 AM and noon
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 322.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds, on-site parking and high chair
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Alipay and WeChat Pay
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 11:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Hilton Urumqi Hotel
Hilton Urumqi
Hilton Urumqi Hotel
Hilton Urumqi Ürümqi
Hilton Urumqi Hotel Ürümqi

Hilton Urumqi Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 18 out of 42 reviews
Rating 8 - Good. 16 out of 42 reviews
Rating 6 - Okay. 3 out of 42 reviews
Rating 4 - Poor. 4 out of 42 reviews
Rating 2 - Terrible. 1 out of 42 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First class accommodation with friendly staff. Excellent breakfast with lots of selections
Stayed 1 night in Jun 2024

10/10 Excellent

Niyozkhon

Travelled with family
Liked: Amenities
Stayed 2 nights in Jan 2024

6/10 Okay

Daolong

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It is hard to get a Taxi.
Stayed 3 nights in Jun 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was clean and the staff service was great. We extended our stay at Hilton as our flights were canceled and the staff at reception helped us to extend our stay. The information counter staff also provided excellent assistance when we enquired about the transportation around Urumqi. I would definitely choose to stay at Hilton for my next holiday trip!
Stayed 2 nights in Dec 2019

10/10 Excellent

K. Nalin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Hotel with great service
Wonderful hotel with great service & most helpful staff.
Stayed 2 nights in Nov 2019

8/10 Good

Stephen, London

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shower was excellent. The hotel is in a very quiet area, next to a park, and felt a little isolated, being quite far from the city centre. Breakfast was prohibitively expensive.
Stayed 7 nights in Oct 2019

8/10 Good

Roderick

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch!! Five stars in every way. Likely the best hotel in Urumqi. The only drawback, if I am critical, is its location. It is a bit far away from the center of town, which is abt 10-11 km away.
Stayed 2 nights in Oct 2019

4/10 Poor

STANLEY

Disliked: Staff & service, property conditions & facilities, room comfort
Disappointed stay
A very disappointed stay. Did expect the level of service is so poor . Definitely not Hilton standard. Room not ready when check in . Poor customer service. Room too warm as temperatures is unable to set. Change 3 rooms even still the same and finally give up. Unable to sleep well. It is only when I approach the duty manager I was properly attended to but the room definitely is not up to Hilton standard. For those who like to room to cool, I will suggest to stay here if you really need to and not in summer time!!
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2019

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Check out at 14:00 is the best way for me. Thanks so much!
Stayed 1 night in May 2019

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Location is off, service as well.
I had paid a deposit in the beginning, after one day they asked me to increase the deposit, although I didn’t extend my stay. Reception couldn’t explain why, only that it should be increased. Aircon could not be regulated, it was 24 degrees in the room. Ceiling in the room was leaking water. Location is far away from anything else. Service in the dining hall is trying to deliver good service, rooms are spacious..
Stayed 3 nights in Apr 2019

10/10 Excellent

Shah, Miami FL

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding service. Definitely the best hotel in Urumqi
Stayed 3 nights in Mar 2019

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, room comfort
Hotel looks nice. Staff is friendly. Room didn’t have AC. They provided a portable AC unit that didn’t work, it was a glorified fan. Lowest temperature we saw in the room was 28C(82F). Hottest was 31C (87F). The night before we had an early train to bring us out of town we requested a taxi from the concierge. The next morning the front desk told us the taxi was outside, however there was no taxi. We had to walk out to the street and hail a taxi, which took about 20min at 7AM Beijing time or 5AM their local time. We barely made our train. Most of the items on the menu are not available. Friend tried to order the creme brûlée. Waitor told us it took to long to make so we weren’t allowed to order it. Overall, a pretty miserable stay.

10/10 Excellent

MINGLIANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
good but too new
The facility is very very new and very good, but maybe it is too new, the "software" is still not perfect, such as bar, room temperature control, etc. But I would recommend to my friends anyway. Overall, it is a good hotel.
Stayed 2 nights in Mar 2018

10/10 Excellent

jh, beijing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Urumqi
New hotel, friendly staff, clean rooms with lots of amenities. Close to exhibition center and Buddha park. 25 minutes from airport.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel with all you would expect from a brand new Hilton. Not fully open yet so can improve. Bit far away from the town centre.

10/10 Excellent

Ching-Leou

Stayed 1 night in Jun 2024

10/10 Excellent

mo yan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

8/10 Good

Hoi Man Summie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Xin

Liked: Cleanliness
Stayed 1 night in Dec 2021

8/10 Good

Yao

Stayed 1 night in Apr 2020

10/10 Excellent

Jingrong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
极力推荐
前台尤其客气热情，通情达理，特意表扬。早餐非常好，有各种新疆特色美食。
Stayed 1 night in Dec 2019