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3.8 out of 5

"This hotel had everything we needed for our stay in Ushuaia. Also they had an extremely friendly and helpful staff, helping with tips about the city. ... " More

By a verified traveller on Sat 20 Apr 2019

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Apartment, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Cilene del Faro Suites & Spa. During your stay, you're just a quick walk from Ushuaia Port. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.

  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) and wired Internet
  • Free self-parking
  • Take a swim in the indoor pool
  • Treat yourself to manicures and pedicures, body treatments or facials at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym and a sauna
  • Steps from Integrated Naval Base Almirante Berisso and Historia Fueguina Thematic Gallery
  • Ski shuttle service available for a fee

Cilene del Faro Suites & Spa ratings based on 4 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Cilene del Faro Suites & Spa

Everyone (2) Couples (1) Family (1)
5 out of 5
This hotel had everything we needed for our stay in Ushuaia. Also they had an extremely friendly and helpful staff, helping with tips about the city. Only downside was that there are no vegetables at all in the breakfast, we brougth our own tomatoes and cucumbers :) Great stay!

Posted by on 20 Apr 2019

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Comment from Hotel Management

2 May 2019 by Karina Illodo

Dear Madam or Sir, Thank you very much for choosing us for your stay in Ushuaia. We thank you for your comment about the hotel and thank you for sharing your experience with other travelers. Regards, Cilene del Faro Team

5 out of 5

Posted by on 20 Apr 2019

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Comment from Hotel Management

2 May 2019 by Karina Illodo

Dear Madam or Sir, Thank you very much for choosing us for your stay in Ushuaia. We thank you for your comment about the hotel and thank you for sharing your experience with other travelers. Regards, Cilene del Faro Team

3 out of 5
The Stay is for a Short Trip okay, but less comfort and near the Street, and Noise by ships is disturbing.

Posted by on 25 Feb 2019

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Comment from Hotel Management

6 Mar 2019 by Karina I

Dear Madam or Sir, Thank you very much for choosing us for your stay in Ushuaia. We are very sorry to hear you have problem with the noise. We have made several complaints about this and we are in a legal process with them. We are very sorry that this problem did not make your stay in our hotel a satisfactory one Regards, Cilene del Faro Team

2 out of 5

völlig überteuert

Pros: da fällt mir nichts ein
Der Frühstücksraum liegt im Untergeschoss und ist fensterlos - ziemlich deprimierend. Das Frühstück ist noch schlechter wie meist in Argentinien. Der Spa-Bereich ist nicht sehr einladend - die Sauna ist sehr klein und ungemütlich, das Wasser im Pool wurde wohl seit Wochen nicht mehr gereinigt. Von meinem Zimmer konnte man knapp den Beagle Kanal sehen, allerdings über eine Abfallhalde hinweg. Das Zimmer hatte einen zusätzlichen, ziemlich grossen Salon mit Küche, wo es auch eine Kaffeemaschine gab, allerdings ohne Kaffee und Filter, also unbrauchbar. Das WLAN war meist derart langsam, dass man es nicht nutzen konnte. Und das alles für einen wirklich sehr hohen Preis. Nicht zu empfehlen!

Posted by , from Schweiz on 4 Mar 2017

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About the Cilene del Faro Suites & Spa

Location Yaganes 74, Ushuaia, Tierra del Fuego 9410

Property Features

Indulge in a treatment at the full-service spa or enjoy a swim in the indoor swimming pool after a day on the slopes. Getting to the slopes is a breeze with the hotel's ski shuttle (surcharge). Conveniences such as ski storage and ski passes allow you to spend less time with logistics and more time on the slopes. Free breakfast is available daily. Public spaces have free WiFi and wired Internet. This ski hotel also offers a sauna and a fitness centre. Limited free parking is available on a first-come, first-served basis. This 4-star Ushuaia hotel is smoke free.

  • 1 building
  • 48 guestrooms or units
  • Conference rooms
  • Continental breakfast (free)
  • Childcare (surcharge)
  • Ski lift tickets
  • Ski equipment storage
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Television in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Separate living room
  • Free WiFi
  • Soundproofed rooms
  • Kitchenette
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Separate dining area
  • Refrigerator
  • Microwave
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet , Wireless internet access

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Parking (limited spaces) , Free parking nearby

Transport

  • Property shuttles: Ski shuttle
  • Parking: Free self parking

Room Amenities

Cilene del Faro Suites & Spa offers 48 accommodations with laptop-compatible safes and coffee/tea makers. This individually decorated and furnished accommodation has separate sitting areas. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium cable channels and pay-per-view films. Accommodation at this 4-star hotel has kitchenettes with fridges, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit with a rainfall showerhead, bidets, complimentary toiletries and hairdryers. This Ushuaia hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and telephones. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • In-room kitchenette
  • Separate bedroom
  • Dining room
  • Sitting area
  • Pillowtop beds
  • LCD television
  • Cable channels
  • Premium channels
  • Films for purchase
  • Fridge
  • Microwave
  • Stovetop
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Combined shower/bath
  • Rainfall showerhead
  • Cots (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Massage in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or cupboard
  • Toothbrush and toothpaste available

Food & Drink

Guests are served a free continental breakfast daily from 7 AM to 10 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snowboarding nearby
  • Ice skating nearby
  • Downhill skiing nearby
  • Health or beauty spa nearby
  • Cross-country skiing nearby

Spa Services

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include deep-tissue massages, sports massages, facials and body wraps. The spa is equipped with a mud bath, a sauna and a hot tub. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

  • Number of treatment rooms 1
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Mud bath in spa
  • Deep tissue massage
  • Sauna in spa
  • Prenatal massage
  • Hot tub in spa
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in, please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Cilene del Faro Suites & Spa

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards, debit cards and cash

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, American Express, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

  • Credit card pre-authorization
  • Electrostatic spray is used for disinfection
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 2
  • Social distancing measures are in place
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Parking height restrictions apply
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cilene
  • Cilene Faro Suites
  • Cilene Faro Suites Hotel
  • Cilene Faro Suites Hotel Ushuaia
  • Cilene Faro Suites Ushuaia
  • Cilene Del Faro Hotel Ushuaia
  • Cilene Del Faro Suites And Spa
  • Cilene Del Faro Suites And Spa
  • Cilene del Faro Suites Spa
  • Cilene Faro Suites & Ushuaia
  • Cilene del Faro Suites & Spa Hotel
  • Cilene del Faro Suites & Spa Ushuaia
  • Cilene del Faro Suites & Spa Hotel Ushuaia

You should know

  • Pool access available from 10:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.