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Raglan Lodge

3.0 star property

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Photo gallery for Raglan Lodge

Twin Room, Ensuite
Double Room, Ensuite | Bathroom
Property grounds
Exterior
Miscellaneous

Reviews

7.2 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Parking included
  • Free WiFi
  • Business services

Explore the area

Map
A40 Northbound, Usk, Wales, NP25 4BG
  • Wye Valley
    ‪12 min drive‬
  • The Rolls of Monmouth
    ‪17 min drive‬
  • Raglan Castle
    ‪21 min drive‬
  • Bristol (BRS-Bristol Intl.)
    ‪71 min drive‬

Room options

View all photos for Twin Room, Ensuite

Twin Room, Ensuite

Twin Room, Ensuite

  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, Ensuite

Double Room, Ensuite

Double Room, Ensuite

  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, Ensuite

Suite, Ensuite

Suite, Ensuite

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 1 Double Bed

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About this property

Raglan Lodge

Hotel in Usk with free parking
A business centre, a meeting room and a 24-hour front desk are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a computer station, barbecues and a picnic area are on-site. Housekeeping is not available.
Raglan Lodge offers 43 accommodations.
The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Raglan Lodge, you'll be close to Raglan Castle. Free WiFi in public areas, free self-parking and a business centre are available.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Amenities include a business centre, a meeting room and a computer
  • On-site recreation includes a playground
  • 5 minutes by car from Raglan Castle and 7 minutes from St Thomas the Martyr's Church
A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and a meeting room. Barbecue grills, multilingual staff, and a picnic area are also featured at Raglan Lodge. Self parking is free.

This 3-star Usk hotel is smoke free.

Languages

English, Welsh

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Things to do

  • Playground

Family friendly

  • Playground

Conveniences

  • 24-hour front desk

Guest services

  • Multilingual staff
  • No housekeeping service

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • No lift

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime

Check-out

Check-out before 10:00 AM

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Raglan Lodge Monmouth
Raglan Monmouth
Raglan Lodge Monmouth
Raglan Monmouth
Hotel Raglan Lodge Monmouth
Monmouth Raglan Lodge Hotel
Hotel Raglan Lodge
Raglan
Raglan Lodge Monmouth
Raglan Monmouth
Hotel Raglan Lodge Monmouth
Monmouth Raglan Lodge Hotel
Hotel Raglan Lodge
Raglan
Raglan Lodge Usk
Raglan Lodge Hotel
Raglan Lodge Hotel Usk

Raglan Lodge Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 168 out of 585 reviews
Rating 8 - Good. 180 out of 585 reviews
Rating 6 - Okay. 97 out of 585 reviews
Rating 4 - Poor. 62 out of 585 reviews
Rating 2 - Terrible. 78 out of 585 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Not satisfied

Went into room, was cold, cobwebs all over the place, rubbish still in bins, pillows dirty, the room smelt damp and rotten. Wasn’t expecting this, the photos on website are not what the room was. We didn’t even stay, very disappointed. The hallways were all marked and dirty, the carpets were stained and just had a horrible damp smell.
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Good stay

The room was just as shown on the photos. I had seen some negative reviews so had some apprehension, but there were no problems on our visit. Comfortable beds, hot water, good heating, reasonable carpet; 24/7 Asda shop and other facilities at the service station. No fridge or cooking facilities, but I took a microwave and had no problems. Overall the property seems to have some maintenance issues with various buckets strategically placed to catch drips in the foyer and one corridor: but these didn't detract from our stay. The in-room booklet was out of date and tatty, but we managed fine. Be aware there's no access from A40 westbound. Use the minor road from Monmouth to Raglan, or go beyond (towards Abergavenny) to Raglan and do a U-turn.
Stayed 6 nights in Dec 2024

10/10 Excellent

Rick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
Good value but could do with a good clean
Stayed 1 night in Dec 2024

6/10 Okay

Mark

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Convenient and cheap stay, but place could be cleaner and a lot of repairs required, the buckets for leaks isn't a great selling point.
Stayed 3 nights in Dec 2024

6/10 Okay

Sarah, Raglan

Travelled with partner
Room was fine- bed not very comfortable and small!
Stayed 2 nights in Dec 2024

6/10 Okay

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sofa bed was not made up yet again had to ring again for bedding for sofa bed to be bought to us
Stayed 1 night in Dec 2024

10/10 Excellent

Kate

Stayed 1 night in Dec 2024

6/10 Okay

Kate

Liked: Staff & service, property conditions & facilities, room comfort
Stay was ok apart from the last few times we have stayed the sofa bed has not been made up. Also have had to ring for bedding as well.
Stayed 1 night in Dec 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very happy

Pleasant lodge clean and comfortable great value for money
Stayed 1 night in Dec 2024

8/10 Good

stuart

Liked: Staff & service
Easy access
Stayed 1 night in Nov 2024

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Eustacia

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I cant complain in regards to the price, customer service was good, key collection is from the garage (strange but at least 24hrs, its 24hrs, so strange, but at least its open, we arrived around 1am, due to a road closure, garage seemed empty, friendly helpful gentleman sorted it all wen i arrived, also got discount at burger king, cant lie you could smell the mustyness in the air, and the duvet didnt have a cover, but we were just using it as a quick stop over, as we had to be somewhere early, shower was good, toiletries and towels provided, also provides tea coffee and also hot chocolate with biscuits which the kids enjoyed, overall was ok, done the job and was cheap, staff helpful and next to the motor way, few more automatic air fresheners might make all the difference, and better bedding,
Stayed 1 night in Oct 2024

2/10 Terrible

Kate

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Room was dump and smelt off dump not good got woke up early hours as people where slamming doors
Stayed 1 night in Oct 2024

2/10 Terrible

Josh

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Unfortunately this time was not a good experience. Wet/damp bedding, unclean room, understaffed to resolve any issues, 1/2 a toilet roll, dirty cups. Totally unacceptable that my partner had to use the towels provided to clean the room & have photos to show this. & then after making the room to a standard that was acceptable to stay in we realised the bedding was damp - no answer on reception to report this so had to walk to the garage which in fairness to the manager he did give us a new room but this meant more hassle of packing all our belongings & moving to a new room which still was not of good standards in relation to cleanliness. We have stayed here several times in the last 2 weeks but the standards have deteriorated fast. Check in times have also been an issue as it clearly states 2pm but have been made to wait with no remorse/apology or sympathy as they were understaffed so the rooms were not ready & would have to wait until the staff contacted the cleaner and confirmed the rooms had been cleaned and ready. Was even told by a member of staff to give her 10 minutes at 2pm to confirm with the cleaning staff the rooms were ready. It clearly states when you pay for your room that checking in was at 2pm. But when it comes to 10am checking out the cleaning staff open the door and question if you’re due to check out that morning. When you book a hotel for an occasion checking time is vital! Will not be recommending to anyone, completely & unprofessional standards!
Stayed 1 night in Oct 2024

4/10 Poor

Elliot

Disliked: Cleanliness, staff & service, property conditions & facilities
No remote for tv
Stayed 1 night in Oct 2024

8/10 Good

Allan

Stayed 1 night in Oct 2024

4/10 Poor

Rob

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs some maintenance, Blinds were broken, window didn't shut properly so it was very noisy with traffic.
Stayed 1 night in Oct 2024

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

8/10 Good

Russell

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very comfortable and met all our needs.

Our second stay here for our annual trip to the Wye. Excellent value and great service. Very comfortable and met all our needs.
Stayed 1 night in Sep 2024

2/10 Terrible

johanna

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The place is in need of repair and maintenance also the pillows were as flat as a pancake
Stayed 1 night in Sep 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Good value for the money and the property was good and clean
Stayed 1 night in Sep 2024

10/10 Excellent

chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Value for money. Only negativd squashed mosquitos on wall. Other than that room, bathroom and general cleanliness very god. Impressed with the tea and coffee and shower gel etc i the bathroom. Would definitely used it again
Stayed 1 night in Sep 2024

2/10 Terrible

Malik

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The entrance to the property with filthy stinking carpets set the scene. It could have been due to water damage? We continued towards the room in the hope that it might be different inside, but on reaching the room we could not bear to stand in it. There were bugs covering the ceiling due to the windows having been left open for the smell. We immediately gave the keys back and luckily booked into another hotel. The price was cheap but turned out more expensive as we had to book somewhere else at the last minute and and had already paid for this lodge. This should have a rating of less than 2 out of 10. When I checked the reviews later it was clear that most people had the same experience, but there were some that gave excellent reviews with 10 that was obviously fake and distorted the overall rating for the place. It was a big mistake not to check all the reviews in advance as the general rating for the place was not realistic.
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Shame.

Stayed only 2 of the booked 15 nights. This place has little or no maintenance, we had 3 rooms in 2 days, from a blocked sink to a large unlockable window that would not close, water leaking into buckets all through the corridors, mouldy smelly carpets, causing my husband to have an asthma attack. Bathroom floor was filthy. On a more positive note, great position, has massive potential, needs some love. We were given a full refund.
Stayed 15 nights in Aug 2024