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Spa & Wellness Hotel Diament Ustron

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Spa & Wellness Hotel Diament Ustron

Indoor pool, pool loungers
Comfort Room (Family) | Minibar, in-room safe, desk, free WiFi
Exterior
Bar (on property)
Sun deck

Reviews

7.8 out of 10

Good

Popular amenities

  • Gym
  • Hot tub
  • Room service
  • Bar
  • Spa
  • Laundry

Explore the area

Map
ul. Zdrojowa 3, Ustron, Silesian, 43-450
  • Pijalnia Wód
    4 min walk
  • Leśny Park Niespodzianek
    6 min walk
  • Restauracja Atmosfera
    1 min walk
  • Ustroń Brzegi Station
    20 min walk

Room options

View all photos for Standard Twin Room

Standard Twin Room | Minibar, in-room safe, desk, free WiFi

Standard Twin Room

  • 21 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Panoramic Twin Room

Panoramic Twin Room | Minibar, in-room safe, desk, free WiFi

Panoramic Twin Room

  • 21 sq m
  • Mountain view
  • Sleeps 2
  • 2 Single Beds

View all photos for Apartment

Apartment | Minibar, in-room safe, desk, free WiFi

Apartment

  • 30 sq m
  • Valley view
  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Room (Family)

Comfort Room (Family) | Minibar, in-room safe, desk, free WiFi

Comfort Room (Family)

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, 1 Bedroom

Superior Room, 1 Bedroom | Minibar, in-room safe, desk, free WiFi

Superior Room, 1 Bedroom

  • 32 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed OR 3 Single Beds

Similar properties

Exterior

ibis Styles Bielsko-Biala

Pet-friendly
Free WiFi
Game room
Breakfast available
4.0 out of 5, Very good, (89)
The price is CHF 81
for 1 night
includes taxes & fees
9 Jan - 10 Jan
ibis Styles Bielsko-Biala

About this property

Spa & Wellness Hotel Diament Ustron

Family-friendly hotel with full-service spa and fitness centre
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a sauna are on-site.
Spa & Wellness Hotel Diament Ustron offers 44 air-conditioned accommodations with minibars and a safe. Plasma televisions come with satellite channels. Guests can make use of the in-room fridges and coffee/tea makers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and free toiletries. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An indoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has couples treatment room(s). Services include hot stone massages, Swedish massages, facials and body scrubs. The spa is equipped with a sauna and a hot tub. The spa is open daily.
During your stay at Spa & Wellness Hotel Diament Ustron, you're just a quick walk from Pijalnia Wód. Features include free WiFi in public areas, plus a full-service spa and an indoor pool.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with manicures and pedicures, hot stone massages or facials at the spa
  • Services include a free children's club, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 4-minute walk from Pijalnia Wód and 6 minutes on foot from Leśny Park Niespodzianek
Spa & Wellness Hotel Diament Ustron offers its guests a full-service spa, an indoor pool, and Access to hot tub. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A children's pool, a fitness centre, and a sauna are also featured at the family-friendly Spa & Wellness Hotel Diament Ustron. For a fee, parking is available.

This 4-star Ustron hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:30 AM to 10:30 AM and at the weekend from 7:30 AM to 11:00 AM.
Spa & Wellness Hotel Diament Ustron has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (PLN 25 per night)

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; PLN 75 for adults and PLN 75 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Playground
  • Sauna
  • Ski storage
  • Spa tub
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa tub
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Towels provided

Entertainment

  • Plasma TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for PLN 195 per day.
  • Cots (infant beds) are available for PLN 19.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: PLN 5.50 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately PLN 75 for adults and from PLN 75 for children
  • Self-parking fee: PLN 25 per night
  • Crib (infant bed) fee: PLN 19.0 per day
  • Rollaway bed fee: PLN 195 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, mobile payments and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Please note guests must provide documentation at check-in showing the age of any children included in the reservation.

We should mention

  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Spa & Wellness Hotel Diament
Spa & Wellness Hotel Diament Ustron
Spa Wellness Diament
Spa Wellness Diament Ustron
Spa Wellness Hotel Diament Ustron
Spa Wellness Hotel Diament
Spa & Wellness Diament Ustron
Spa Wellness Hotel Diament Ustron
Spa & Wellness Hotel Diament Ustron Hotel
Spa & Wellness Hotel Diament Ustron Ustron
Spa & Wellness Hotel Diament Ustron Hotel Ustron

Spa & Wellness Hotel Diament Ustron Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 13 out of 37 reviews" "
Rating 8 - Good. 12 out of 37 reviews" "
Rating 6 - Okay. 7 out of 37 reviews" "
Rating 4 - Poor. 5 out of 37 reviews" "
Rating 2 - Terrible. 0 out of 37 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

9.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not worth the money we paid
We had to change our room as we found a cockroach walking on the furniture towards a plate with food. In the next room we found spiders and the sink was cracked. The food and its variety at the breakfast refers to a 3 star hotel. A plus for kids animators
Stayed 1 night in Jun 2024

10/10 Excellent

Tomasz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice
Stayed 1 night in Aug 2023

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place for relaxing, beautiful views
Stayed 3 nights in Jul 2023

10/10 Excellent

Tomasz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

6/10 Okay

Tom

Stayed 1 night in Nov 2019

6/10 Okay

Michal

Disliked: Staff & service

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Would visit it again
Everything was okay expect 2nd day when I went back to my room, it looked like someone was in my room but no room service was done. They did offer an upgrade free of charge after I spoke to them which was nice touch....

8/10 Good

Pierre

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

8/10 Good

Helmut

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles ziemlich gut!
Stayed 2 nights in Feb 2023

10/10 Excellent

Wladyslaw

Stayed 2 nights in Aug 2022

10/10 Excellent

Senad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2021

4/10 Poor

Wladyslaw

Disliked: Cleanliness, staff & service
Stayed 2 nights in Oct 2021

10/10 Excellent

Atle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Michal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

10/10 Excellent

Grzegorz

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

8/10 Good

Michal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Marcin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

6/10 Okay

Wladyslaw

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel i obsluga ok.
Stayed 2 nights in Sep 2019

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

8/10 Good

Jaroslaw

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2019

8/10 Good

Piotr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bardzo fajny hotel również dla rodzin
Bardzo miła oraz sympatyczna obsługa, zawsze gotowa nieść pomoc.
Stayed 1 night in Jun 2019

10/10 Excellent

Elzbieta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Świetny hotel w urokliwej okolicy
Świetna obsługa, czyste i ładne pokoje, smaczne śniadania, zadbana i czysta strefa basenowa, piękna okolica. Serdecznie polecam pobyt w hotelu Diament.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
zima
niezłe miejsce, ale zimno w pokoju
Stayed 1 night in Jan 2019

8/10 Good

Izabela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fajny hotel
Duży hotel, przyjazny rodzinom z dziećmi, wiele atrakcji dla maluchów. Pary i single mogą trochę być zmęczeni ilością dzieci. Piękna okolica i widoki, myślę że wiosną i latem szczególnie będzie to urokliwe. Niezły basen, małe jakuzzi, dobrze nagrzana sauna.Śniadania typowe, bez rewelacji, ale nie można narzekać. Bardzo dobre dania serwowane w restauracji. Personel się stara i reaguje na uwagi. Minusem jest brak kosmetyków, np.żeul do kąpieli na cały pobyt, a tylko na powitanie, w 4 gwiazdkowym hotelu to dziwne.
Stayed 6 nights in Jan 2019