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Holiday Inn Express & Suites Utica, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express & Suites Utica, an IHG Hotel

Free daily buffet breakfast
Exterior
Point of interest
Exterior
Suite, 2 Queen Beds | Hypo-allergenic bedding, pillow-top beds, desk, blackout curtains

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Gym
  • Breakfast included
  • Laundry
  • Air conditioning
  • Housekeeping

Explore the area

Map
23 Wells Ave, Utica, NY, 13502
  • Utica Children's Museum
    14 min walk
  • Delmonico's Italian Steakhouse
    1 min walk
  • Utica Station
    14 min walk
  • Utica, NY (UCA-Oneida County)
    17 min drive

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible (Communication, Accessible Tub)

Room amenity

Standard Room, 1 Queen Bed, Accessible (Communication, Accessible Tub)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 King Bed

Room amenity

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

Hypo-allergenic bedding, pillow-top beds, desk, blackout curtains

Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, pillow-top beds, desk, blackout curtains

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Room amenity

Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, pillow-top beds, desk, blackout curtains

Standard Room, 2 Queen Beds

  • 17 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

Hypo-allergenic bedding, pillow-top beds, desk, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Communication, Accessible Tub)

Room amenity

Suite, 1 King Bed, Accessible (Communication, Accessible Tub)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication, Accessible Tub)

Hypo-allergenic bedding, pillow-top beds, desk, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Communication, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | Hypo-allergenic bedding, pillow-top beds, desk, blackout curtains

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Similar properties

Exterior

DoubleTree by Hilton Utica

Parking included
Free WiFi
Restaurant
Air conditioning
4.3 out of 5, Excellent, (935)
The price is CHF 163
for 1 room
includes taxes & fees
2 Jan - 3 Jan
DoubleTree by Hilton Utica

About this property

Holiday Inn Express & Suites Utica, an IHG Hotel

Hotel in Utica with free breakfast and 24-hour fitness centre
A 24-hour fitness centre, a snack bar/deli and a 24-hour business centre are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Additionally, coffee/tea in a common area, a business centre and conference space are on-site.
Holiday Inn Express & Suites Utica, an IHG Hotel offers 75 accommodations with coffee/tea makers and a hairdryer. Beds feature pillowtop mattresses. LED televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves.

This Utica hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express & Suites Utica, an IHG Hotel. During your stay, you'll be within walking distance of Erie Canalway Trail. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 15-minute walk of Erie Canalway Trail and Utica Children's Museum
There's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Event space at this hotel measures 336 square feet (31 square metres) and includes conference space. A 24-hour fitness centre, barbecue grills, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Express & Suites Utica, an IHG Hotel. Free self parking is available. You'll have access to the health club at a partner property.

This Utica hotel is smoke free.

Guests are served a free buffet breakfast daily from 6 AM to 10 AM. The hotel hosts a free manager's reception on selected days.

Languages

English, Spanish, Ukranian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 10 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Turndown service

Business services

  • 24-hour business centre
  • 336 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Braille/raised signage
  • Grab bar in shower
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Sign language-capable staff
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2012
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laundry detergent
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Front desk staff will greet guests on arrival.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Utica
Holiday Inn Express Utica
Utica Holiday Inn Express
Holiday Inn Express Utica Hotel
Holiday Inn Express Suites Utica

Holiday Inn Express & Suites Utica, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 482 out of 872 reviews" "
Rating 8 - Good. 269 out of 872 reviews" "
Rating 6 - Okay. 65 out of 872 reviews" "
Rating 4 - Poor. 23 out of 872 reviews" "
Rating 2 - Terrible. 33 out of 872 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Purna Satish

Stayed 1 night in Aug 2024

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful, property was well kept. Breakfast area was large with lots of choices. Laundry facilities were welcome! Room clean, spacious and worth the price paid. Would stay here again
Stayed 1 night in Sep 2024

10/10 Excellent

Robert

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and helpful staff. Nice room. Well maintained hotel.
Stayed 1 night in Sep 2024

8/10 Good

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stay at Holiday Inn Expresses quite often. This was not as good as most, but not bad at all. I would stay here again, but I would be more enthusiastic with better shower water pressure.
Stayed 1 night in Sep 2024

10/10 Excellent

Nicholas

Stayed 1 night in Aug 2024

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay for an overnight on the road. Had everything we needed, friendly service and immaculate room
Stayed 1 night in Sep 2024

10/10 Excellent

Gary

Stayed 1 night in Aug 2024

10/10 Excellent

Nimarla

Stayed 1 night in Aug 2024

8/10 Good

Julie

Stayed 1 night in Aug 2024

8/10 Good

Kathy

Stayed 1 night in Aug 2024

10/10 Excellent

Sharran

Travelled with family
Liked: Amenities
Stayed 1 night in Aug 2024

8/10 Good

KAREN, Livonia

Stayed 1 night in Aug 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service
The staff are always so incredible kind and helpful!
Stayed 2 nights in Aug 2024

10/10 Excellent

Kristine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

2/10 Terrible

Robert

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very pleasant and helpful. Facilities were clean and updated. Nice to have dining options within walking distance. Would stay here again
Stayed 1 night in Aug 2024

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay has been very good. No freezer in room
Stayed 2 nights in Aug 2024

10/10 Excellent

Brittany

Very quick and friendly check in.
Stayed 1 night in Aug 2024

10/10 Excellent

Timothy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Aug 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was awesome! Great breakfast
Stayed 1 night in Aug 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Derek

Stayed 1 night in Aug 2024

8/10 Good

Joanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’d stay again
Nice hotel, but the fan the bathroom didn’t work.
Stayed 1 night in Aug 2024

10/10 Excellent

Danielle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and a clean room with comfortable beds. The continental breakfast was hot and fresh with lots of options!
Stayed 1 night in Aug 2024

10/10 Excellent

Jeff

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel, great value!
The staff and the room made us feel very much at home. We wished we were staying more than just one night!
Stayed 1 night in Jul 2024