Turning Stone Resort Casino

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Turning Stone Resort Casino

Front of property – evening/night
20 restaurants, breakfast, lunch, dinner served; Asian cuisine
Front of property
Indoor pool
Sauna, hot tub, hot springs/mineral springs, body treatments, body wraps

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Room service
  • Spa
  • Gym

Explore the area

Map
5218 Patrick Rd, Verona, NY, 13478
  • Turning Stone Casino
    1 min walk
  • Verona Health Center
    3 min drive
  • Oneida Community Mansion House
    10 min drive
  • Syracuse, NY (SYR-Hancock Intl.)
    39 min drive

Room options

LODGE - Suite, 1 King Bed

  • 51 sq m
  • Sleeps 3
  • 1 King Bed

LODGE - Suite, 2 Double Beds

  • 51 sq m
  • Sleeps 4
  • 2 Double Beds

TOWER - Deluxe Room, 2 Queen Beds

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

BROOK - Deluxe Room, 1 King Bed

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

BROOK - Deluxe Double Room, 2 Double Beds

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

TOWER - Deluxe Room, 1 King Bed

  • 38 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Turning Stone Resort Casino

Resort with 20 restaurants, in the vicinity of Oneida Community Mansion House
This resort features 20 restaurants, a full-service spa and a golf course. Free WiFi in public areas, free valet parking and a free casino shuttle are also provided. Additionally, a casino, an indoor pool and a nightclub are on-site. Housekeeping is not available.
Turning Stone Resort Casino offers 700 accommodations. Flat-screen televisions come with cable channels and pay-per-view films. This Verona resort provides complimentary wireless Internet access.
Recreational amenities at the resort include Golf course, an indoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a hot tub. The spa is open daily. There are hot springs/mineral springs on site.
Our customers tell us that they can't get enough of the helpful staff at Turning Stone Resort Casino. During your stay, you're just a quick walk from Turning Stone Casino. Features include free WiFi in public areas, free valet parking and a free casino shuttle.
  • Free WiFi
  • Free valet parking, self-parking and extended parking
  • Drinking and dining options include 20 restaurants, a coffee shop and 8 bars/lounges
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Treat yourself to facials, body treatments or massages at the spa
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a golf course, a gym and a sauna
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 10 minutes by car from Oneida Community Mansion House and 10 minutes from Utica Rome Speedway
  • Free casino shuttle service
Turning Stone Resort Casino offers its guests a full-service spa, a golf course, and an indoor pool. There are 20 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 8 bars/lounges. Public spaces have free WiFi.

A business centre, meeting rooms, and limo/town car service are available. Event space at this resort measures 100000 square feet (9290 square metres) and includes a conference centre. A casino, a nightclub, and a fitness centre are also featured at Turning Stone Resort Casino. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4-star Verona resort.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 4 AM to 1 PM.
Wildflowers – This restaurant serves breakfast, brunch and dinner.
TS Steakhouse – This steakhouse only serves dinner. Guests can enjoy drinks at the bar. Open daily.
Peach Blossom – This restaurant specialises in Asian cuisine and only serves dinner. Open daily.
7 Kitchens – This buffet restaurant serves breakfast, lunch and dinner. Open daily.
Pino Bianco – This restaurant specialises in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Japanese, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free casino shuttle
  • Limo/town car service
  • Free covered self parking on site
  • Free valet parking on site
  • Free extended parking on site

Food and drink

  • Daily cooked-to-order breakfast available 4 AM to 1 PM for a fee: USD 15 to 20 per person
  • 20 restaurants
  • 8 bars/lounges
  • A coffee shop/cafe

Restaurants on site

  • 7 Kitchens
  • Peach Blossom
  • Pino Bianco
  • TS Steakhouse
  • Wildflowers

Things to do

  • Casino
  • Full-service spa
  • Golf course
  • Golf driving range
  • Golf lessons
  • Gym
  • Indoor pool
  • Nightclub
  • Racquetball/squash
  • Sauna
  • Shopping
  • Tennis lessons

Family friendly

  • Indoor pool
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • No housekeeping service
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Conference centre (100,000 square foot of space)
  • Meeting rooms

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot/mineral springs
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Refrigerator on request

More

  • Connecting rooms available
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 20 per person
  • Airport shuttle fee: USD 125 per person (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Turning Stone Resort Casino offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Turning Stone
Turning Stone Casino
Turning Stone Casino Verona
Turning Stone Resort & Casino
Turning Stone Resort & Casino Verona
At Turning Stone Verona
Hotel At Turning Stone
Turning Stone Resort Casino Verona
Turning Stone Resort Casino
Turning Stone Casino Verona
Turning Stone Resort Casino Resort
Turning Stone Resort Casino Verona
Turning Stone Resort Casino Resort Verona

Turning Stone Resort Casino Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 583 out of 1002 reviews" "
Rating 8 - Good. 257 out of 1002 reviews" "
Rating 6 - Okay. 104 out of 1002 reviews" "
Rating 4 - Poor. 37 out of 1002 reviews" "
Rating 2 - Terrible. 21 out of 1002 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Sep 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch property, clean spacioua and more food options than your stomach will be able to handle
Stayed 1 night in Sep 2024

10/10 Excellent

Danny

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Mitch

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great time and will be back.
Stayed 1 night in Sep 2024

10/10 Excellent

Brian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Christine

Travelled with family and small children
Liked: Cleanliness, staff & service
Outdated the hotel
Stayed 1 night in Aug 2024

6/10 Okay

Theresa

Travelled with partner
The hotel is average. A slight smell. Repair neede
Stayed 1 night in Aug 2024

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need a map of property to make dining, shopping, events easier to find
Stayed 2 nights in Aug 2024

6/10 Okay

Carol

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2024

4/10 Poor

Josephine, Worcester

Liked: Cleanliness
I arrived at 3:00 p.m. which is the check in time and was unable to get to my room until HOURS later. To me this is unacceptable. There was no attempt to change my room or anything. I was very upset. I had a meeting I missed because of this and also I was unable to meet my family, having come straight from work and unable to get into my room to get ready for my plans.
Stayed 1 night in Aug 2024

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Always an enjoyable stay
Stayed 1 night in Aug 2024

6/10 Okay

Aaron

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
We were in room 395. Only one elevator in service and our room was at the furthest point from it. We are near 80 and the walk back and forth was very, very long. Also, bathroom shower/tub has no bar to hold onto. Only hotel we have ever stayed in without this safety feature😒
Stayed 1 night in Aug 2024

10/10 Excellent

Josephine, Worcester

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and accomodating employees.
Stayed 1 night in Jul 2024

6/10 Okay

Starr

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, beautiful property. Gaming was not that much fun.
Stayed 1 night in Jul 2024

10/10 Excellent

scott

Liked: Cleanliness, staff & service, property conditions & facilities
I thoroughly enjoyed the atmosphere.
Stayed 2 nights in Jul 2024

10/10 Excellent

Rebecca

Stayed 1 night in Jul 2024

6/10 Okay

Gail

Travelled with group
Liked: Cleanliness
Stayed 1 night in Jul 2024

8/10 Good

JOELLE

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The Tower is great and convenient but the night crew at the desk was awful. I checked in very late and had a terrible experience with the lack of kindness from the front desk. Valet was great- but after that not so much. Everyone and everything else on the property is great.
Stayed 2 nights in Jul 2024

10/10 Excellent

Shelby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

mindi

Stayed 2 nights in May 2024

8/10 Good

thomas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ok for the price
nice clean room but very small did not have a fridge in it but asked for one and they brought one up small bathroom but served the purpose did not spend much time in room
Stayed 1 night in Jul 2024

8/10 Good

Beth

Stayed 1 night in Jul 2024

10/10 Excellent

Jenny

Stayed 1 night in Jul 2024

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024