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Hotel Zaci

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Zaci

Fountain
Interior
Outdoor pool
Desk, free WiFi, bed sheets
Lobby

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Parking included
    Parking included
  • Housekeeping
    Housekeeping

Explore the area

Map
Calle 44 #191 x 37 y 39, Col. Centro, Valladolid, YUC, 97780
  • Pancho Vila Tequileria
    2 min walk
  • Cathedral of San Gervasio
    3 min walk
  • Calzada de los Frailes
    3 min walk
  • Chichen Itza, Yucatan (CZA-Chichen Itza Intl.)
    37 min drive

Room options

View all photos for Double Room

Desk, free WiFi, bed sheets

Double Room

  • 16 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Triple Room

Desk, free WiFi, bed sheets

Standard Triple Room

  • 16 sq m
  • Sleeps 5
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Single Room, Ensuite

Desk, free WiFi, bed sheets

Standard Single Room, Ensuite

  • Sleeps 1
  • 2 Single Beds

View all photos for Premier Double Room

Premier Double Room | Desk, free WiFi, bed sheets

Premier Double Room

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Hotel Zaci

Colonial hotel with 24-hour front desk and outdoor pool
Along with an outdoor pool, this hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a meeting room, a 24-hour front desk and tour/ticket assistance are on-site.
Hotel Zaci offers 60 air-conditioned accommodations, with a ceiling fan. Cable televisions are provided.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Hotel Zaci, you're just a quick walk from Pancho Vila Tequileria. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at La Carreta
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a meeting room and a terrace
  • On-site recreation includes bicycles to rent
  • Steps from Cathedral of San Gervasio and 3 minutes on foot from Calzada de los Frailes
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An outdoor pool, a terrace, and tour/ticket assistance are also featured at Hotel Zaci. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Valladolid hotel.

La Carreta – This restaurant specialises in international cuisine and serves breakfast and lunch. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • La Carreta

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Colonial architecture
  • Designated smoking areas (fines apply)
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Desk

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Zaci

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 8 AM to 9 PM
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Zaci Valladolid
Hotel Zaci
Zaci Valladolid
Zaci
Zaci Hotel Valladolid
Hotel Zaci Hotel
Hotel Zaci Valladolid
Hotel Zaci Hotel Valladolid

Hotel Zaci Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 70 out of 239 reviews" "
Rating 8 - Good. 87 out of 239 reviews" "
Rating 6 - Okay. 40 out of 239 reviews" "
Rating 4 - Poor. 18 out of 239 reviews" "
Rating 2 - Terrible. 24 out of 239 reviews" "

7.8/10

Cleanliness

7.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Isabel

Disliked: Cleanliness, staff & service, property conditions & facilities
Sin aire acondicionado, sucio, rollo desecho, ruidoso, mala atención
Stayed 1 night in Feb 2024

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Love the location of Hotel Zaci! Easy access to the square, touring, and shopping. Hotel is very clean. Some confusion around breakfast and if they were serving or not.
Stayed 2 nights in Jan 2024

4/10 Poor

Jo

Travelled with partner
Disliked: Amenities, property conditions & facilities
Gardens and pools and restaurant were nice, they tried to re-create a little piece of jungle on the edge of the city. However, based on the high price of the rooms, we expected luxury accommodations, which it is most definitely NOT. Stick and thatch bungalows provided no barrier from the noisy environment. We didn’t sleep at all because of traffic noises, barking dogs, and loud music all night long. The room are so basic, not even a comfortable chair nor drinking glasses in the room. Very minimal bathrooms. Difficult stairs to upper units. We had booked for two nights, but left after one, because we felt that we literally had been camping….NOT what we had expected. They were adamant about not giving a refund, so we will take it up with credit card company. Their room charges are ridiculous….we paid six times what we paid for any other nice hotel rooms on our trip. Would NOT recommend for older people. Also you can pay a daily fee to use the underground pools, and not have to sleep there.
Stayed 1 night in Jan 2024

10/10 Excellent

Jerry

Stayed 1 night in Dec 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

8/10 Good

rodrigo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like where is the property, everything very close to downtown!!
Stayed 1 night in Apr 2023

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and very pretty atmosphere. So easy to access all areas of Vallodolid. Very clean in all public areas and rooms.
Stayed 2 nights in Mar 2023

10/10 Excellent

paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Friendly staff. Very little English spoken.
Stayed 1 night in Feb 2023

6/10 Okay

Cameo

Travelled with partner
Liked: Staff & service
Pro: location is good, nice open courtyard, wifi, comfortable bed, hot water was ok but not that warm. Con: rooms are dark and noisy, our toilet did not work we had to fill the garbage can with water and pour it into the bowl in order to flush it, the drain pipes in the shower really smelt awful, window open in bathroom for venting that you cannot shut.

2/10 Terrible

Nelson

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is very run down and it is dirty. The staff is noisy, yelling all over the place. I found the front desk staff very rude at check-in time when I asked whether I could use the bathroom. Stay clear of this place if you can.
Stayed 1 night in Dec 2022

4/10 Poor

Moshe

Stayed 2 nights in Dec 2022

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place
Stayed 1 night in Sep 2022

8/10 Good

Rosario

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very convenient location. There are a lot of different things to do around this city.
Stayed 4 nights in Aug 2022

2/10 Terrible

Gary

Travelled with group
Disliked: Staff & service
No hot water, no wifi, staff really unpolite, no breakfast, no coffee.
Stayed 2 nights in Feb 2022

8/10 Good

Scout

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Hotel Zaci was simple but clean and very central to all activities in the city. The parking was private and pool was clean. Would recommend. Cons- The night front desk clerk tried to charge triple the amount and rip is off as well as give us a lower exchange rate until our guide told her no. She was rude.
Stayed 2 nights in Jan 2022

8/10 Good

Pierre

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bon rapport qualité-prix dans une ville où les prix se sont envolés.
Stayed 2 nights in Jan 2022

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
It is ok for the price and 1 night stay. But I would not stay there again. Staff at the reception was very nice, but the building and rooms are old....
Stayed 1 night in Dec 2021

8/10 Good

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Valladolid Getaway
Stayed 4 nights in Oct 2021

8/10 Good

Jhoan, Hialeah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
La ubicación del hotel es muy céntrico y a 5 minutos caminando de la plaza principal de la ciudad. Las habitaciones son cómodas con aire acondicionado y ventilador. Las cámas y colchones cómodos. No ofrecen desayuno y hay un buen estacionamiento gratis en el hotel. Es muy limpio y siempre están haciendo limpieza y el área de la piscina muy acogedor. El único problema es que el personal de la recepción no es muy amigable y no tienen predisposición a ayudar, la actitud del personal es no la mejor. Cuando requieres algo nunca están con ganas de ayudar. De ahi el hotel es muy bonito y lo recomiendo. The hotel is very central and only 5 minutes walking distance to the main square. The rooms are comfortable with air conditioning and fan. Comfortable bedspreads and mattresses. The room was clean. The room was clean and comfortable. My unique complain is y the front desk staff, they are not helpful with the requests and they are not able to do your stancy comfortable, in the other hand The house keeping staff is really nice and helpful.
Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent will stay here any time I’m in the area
Stayed 2 nights in Aug 2021

2/10 Terrible

adrian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

10/10 Excellent

Verified traveller

Stayed 1 night in May 2019

8/10 Good

MONIQUE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
À recommander
Super bien situé au centre ville et à côté du terminus d'autobus Piscine fort agréable et très appréciée Hôtel avec les chambres dans cours intérieure donc très au calme
Stayed 2 nights in Mar 2019

6/10 Okay

Verified traveller

Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Hotel Zaci for two nights with our two children. It was clean, the service was friendly and kind, the location was ideal (close to ADO bus station). The children loved swimming in the pool. The Wifi was very good. Only good things to say about this charming hotel.
Stayed 2 nights in Mar 2019