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Banyan Tree Veya Valle De Guadalupe

5.0 star property
VIP Access

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Photo gallery for Banyan Tree Veya Valle De Guadalupe

Serenity Pool Suite Twin | View from room
Tasting room
Serenity Pool Suite King | View from room
Bar (on property)
Winemakers Three-bedroom Pool Villa | View from room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Pet-friendly
  • Parking available
  • Breakfast available
  • Housekeeping

Explore the area

Map
Camino Vecinal 179, Ejido el Porvenir, Valle de Guadalupe, BC, 22755
  • Winery Vena Cava
    ‪4 min drive‬
  • Las Nubes Wineries and Vineyards
    ‪13 min drive‬
  • Adobe Guadalupe Vineyard
    ‪14 min drive‬
VIP Access
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Room options

View all photos for Winemakers Three-bedroom Pool Villa

Winemakers Three-bedroom Pool Villa | Premium bedding, down duvets, pillow-top beds, minibar

Winemakers Three-bedroom Pool Villa

  • Valley view
  • Sleeps 6
  • 2 King Beds, 2 Queen Beds and 1 Single Futon

Harmony Sunset Pool Villa

  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Bliss Pool Villa

Bliss Pool Villa | Premium bedding, down duvets, pillow-top beds, minibar

Bliss Pool Villa

  • Valley view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Serenity Pool Suite King

Serenity Pool Suite King | View from room

Serenity Pool Suite King

  • Valley view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Harmony Sunrise Pool Villa

Harmony Sunrise Pool Villa | Premium bedding, down duvets, pillow-top beds, minibar

Harmony Sunrise Pool Villa

  • Valley view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Serenity Pool Suite Twin

Serenity Pool Suite Twin | Premium bedding, down duvets, pillow-top beds, minibar

Serenity Pool Suite Twin

  • Valley view
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

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About this property

Banyan Tree Veya Valle De Guadalupe

Luxury hotel with 4 restaurants and 2 outdoor pools
Along with 4 restaurants, this smoke-free hotel has an attached winery and 2 outdoor pools. WiFi in public areas is free. Other amenities include a full-service spa, a fitness centre and a bar/lounge. Change of towels is available on request
Banyan Tree Veya Valle De Guadalupe offers 30 air-conditioned accommodations, which are accessible via exterior corridors, and features private plunge pools and fireplaces. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. 55-inch Smart televisions come with satellite channels and pay-per-view films. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include safes and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include tablet computers and complimentary bottles of water. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

2 outdoor swimming pools are on site along with a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Banyan Tree Veya Spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

During your stay at Banyan Tree Veya Valle De Guadalupe, you'll be within walking distance of Winery Vena Cava. You'll find features such as free WiFi in public areas, plus 2 outdoor pools and 4 restaurants. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • The 4 restaurants, poolside bar and bar/lounge offer choices for drinking and dining
  • Continental breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the 2 outdoor pools
  • Indulge with body wraps, body treatments or hot stone massages at Banyan Tree Veya Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, helicopter/aeroplane tours and hiking/biking trails
  • Just a 4-minute drive from Winery Vena Cava and 8 minutes from Vinas de Garza
  • Airport pick-up shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
A winery is on site. Banyan Tree Veya Valle De Guadalupe offers its guests 2 outdoor swimming pools and a fitness centre. There are 4 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Spa services, a library, and a terrace are also featured at the luxury Banyan Tree Veya Valle De Guadalupe. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Parking is available for a fee.

This 5-star Valle de Guadalupe hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 10:30 AM.
Aldea – This restaurant serves breakfast, lunch and dinner. Reservations are required.
Cognac Room – On-site bar. Open daily.
Jardin Botánico – Overlooking the garden, this restaurant only serves lunch. Guests can enjoy al fresco dining (weather permitting). Open selected days.
Roka – This restaurant is located by the pool. Open daily.
Atalaya – On-site diner. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Valet parking on site (USD 22 per day)
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:30 AM for a fee: USD 40 for adults and USD 20 for children
  • 4 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • Aldea
  • Atalaya
  • Cognac Room
  • Jardin Botánico
  • Roka

Things to do

  • 2 outdoor pools
  • Ecotours
  • Full-service spa
  • Gym
  • Helicopter/aeroplane tours
  • Hiking/biking trails
  • Library
  • Private wine tours
  • Vineyard
  • Wine tasting room
  • Wine tours
  • Winery
  • Winery release events
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Free cot
  • Private plunge pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool umbrellas
  • Terrace
  • Vineyard

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Front entrance ramp
  • No lift
  • Thin carpet in public areas
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels
  • Pay films
  • Private plunge pool
  • Tablet computer

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Fireplace
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 11 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately USD 40 for adults and from USD 20 for children
  • Airport shuttle fee: USD 350 per vehicle (maximum occupancy 4)
  • Valet parking fee: USD 22 per day
  • Pet fee: USD 100 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Banyan Tree Veya Valle De Guadalupe offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 6:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Banyan Tree Veya Valle De Guadalupe Hotel
Banyan Tree Veya Valle De Guadalupe Valle de Guadalupe
Banyan Tree Veya Valle De Guadalupe Hotel Valle de Guadalupe

Banyan Tree Veya Valle De Guadalupe Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 31 out of 48 reviews
Rating 8 - Good. 7 out of 48 reviews
Rating 6 - Okay. 4 out of 48 reviews
Rating 4 - Poor. 2 out of 48 reviews
Rating 2 - Terrible. 4 out of 48 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Claudia, Chula Vista

Liked: Cleanliness, amenities
Was a perfect stay
Stayed 3 nights in Dec 2024

6/10 Okay

Oscar

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The property is nice but the concept is poorly executed. They recently opened so they are getting some leeway for that in my review, but the customer service experience and staff is average, considering this is by far one of the more expensive hotels in the Valle area. For example, I raised some of my concerns with the hotel directly following my stay, and someone from their team reached out to apologize and offer a weekend stay for free so that I could give them another try. However the coupon never arrived and after reaching back out to them to follow up they simply stopped responding. During the stay, some of the issues were: many hotels areas and room amenities were in maintenance and couldn’t be used, including the common pool area. The rooms were not serviced even after specifically asking for it. Breakfast could have been better considering price. We and other guests had to light the common area fireplace (and maintain it) because the staff couldn’t figure out how. And others.
Stayed 3 nights in Nov 2024

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Oct 2024

10/10 Excellent

Alejandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top of the line service. And amazing villas
Stayed 3 nights in Oct 2024

10/10 Excellent

heidy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
:)
Stayed 3 nights in Sep 2024

2/10 Terrible

Raquel

Travelled with group
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Nos aparecieron 3 ratones, no nos aplicaron nuestro crédito de estancia, la señorita de la recepción súper grosera, nos contestaba feo y nos contó cosas que no consumimos de un inicio nos cobró el desayuno que teníamos incluido
Stayed 3 nights in Sep 2024

10/10 Excellent

diorella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Enrique, Chula Vista

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience
Stayed 1 night in Aug 2024

8/10 Good

ramon

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Best Hote in Valle
One of our best stays, amazing views, amazing Villa, and the staff did everything to make our stay incredible!!! highly recomend. Simply the Best Hotel Experience in Valle!
Stayed 1 night in Aug 2024

10/10 Excellent

Sebastian

Stayed 8 nights in Jun 2024

4/10 Poor

Juan

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Avoid it until they get some experience
This hotel is not ready to receive guests: its brand new and the staff has no idea how to provide good service. The villas are spectacular but they are far from the hotel, from the parking, from the pool so you need the cart service, which it may take 15-20minutes on average. Food is average at best, room service needed to call 3 times and it took 90 minutes. And to top it, no water on sunday morning when we needed to shower and check out…and btw, never an apology. Avoid it until they get some trained staff and figure out the transportation.
Stayed 2 nights in Jul 2024

10/10 Excellent

Fethi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great staying
Stayed 2 nights in Jun 2024

10/10 Excellent

sergio, calexico

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Feeling glad to be part of this experience.
Stayed 1 night in Jun 2024

6/10 Okay

Andres Enrique

Travelled with partner
Liked: Amenities
Disliked: Staff & service
Falta de capacitacion de su personal, nada que ver con los servicos de Banyan solo se le parece su precio.
Stayed 3 nights in Jun 2024

2/10 Terrible

christopher

Stayed 3 nights in May 2024

6/10 Okay

sarineh

Travelled with partner
No hot water in the shower Staff need more training For the price you pay you don’t get quality I understand the hotel is new but they are lacking basic stuff
Stayed 2 nights in May 2024

10/10 Excellent

Julio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, great service. Food is great, the place is very clean. But overall, the service is really awesome.
Stayed 3 nights in Jan 2025

10/10 Excellent

Edgar Alán

Stayed 2 nights in Dec 2024

10/10 Excellent

Armando

Stayed 1 night in Nov 2024

10/10 Excellent

Veronica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ofrece un ambiente de relajación total, vistas increibles del valle de guadalupe y excelente atención por parte del personalz
Stayed 1 night in Oct 2024

6/10 Okay

Erika

Travelled with group
Liked: Property conditions & facilities
El hotel esta muy bonito, las habitaciones tambien. Demasiado polvo por todos lados. En el restaurante muy mal servicio. Siento que el staff no tiene la suficiente capacitación para el tipo de hotel que aspiran a ser.
Stayed 4 nights in Oct 2024

10/10 Excellent

Tanairy

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos encantó, definitivamente nos volveríamos a hospedar ahí.
Stayed 3 nights in Oct 2024

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio!
Stayed 3 nights in Sep 2024