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Charming Family Hotel

3.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Charming Family Hotel

Living area
Deluxe Room, 2 Queen Beds, Non Smoking | Desk, soundproofing, free WiFi, bed sheets
Desk, soundproofing, free WiFi, bed sheets
Exterior
Living area

Reviews

7.6 out of 10
Good

Popular amenities

  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

Map
10100 Francis Rd, Richmond, BC, V6Y 3Z9
  • CF Richmond Centre Mall
    ‪4 min drive‬
  • Lansdowne Centre
    ‪5 min drive‬
  • Aberdeen Centre
    ‪7 min drive‬
  • Vancouver, BC (YVR-Vancouver Intl.)
    ‪19 min drive‬

Room options

View all photos for Queen Room 1 with Shared Bathroom

Desk, soundproofing, free WiFi, bed sheets

Queen Room 1 with Shared Bathroom

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Queen Room 2 with Shared Bathroom

Desk, soundproofing, free WiFi, bed sheets

Queen Room 2 with Shared Bathroom

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Exterior

Deluxe Room, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 2 Queen Beds

Similar properties

Exterior

Travelodge by Wyndham Vancouver Airport

Pool
Hot tub
Pet-friendly
Free WiFi
3.0 out of 5, (2152)
The price is CHF 105
for 1 room
includes taxes & fees
1 Feb - 2 Feb
Travelodge by Wyndham Vancouver Airport

About this property

Charming Family Hotel

Richmond guesthouse in Shellmont with free parking
A garden, a picnic area and free self-parking are available at this smoke-free guesthouse. WiFi in public areas is free.
Charming Family Hotel offers 3 accommodations with complimentary slippers and fans. This Richmond guest house provides complimentary wireless Internet access. Bathrooms include a combined bath/shower unit. Housekeeping is provided on a daily basis.
Our customers tell us that they can't get enough of the helpful staff at Charming Family Hotel. During your stay, you'll be close to CF Richmond Centre Mall. Features include free WiFi in public areas and free self-parking.
  • Free WiFi
  • Free self-parking
  • Services include luggage storage
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 4-minute drive from CF Richmond Centre Mall and 5 minutes from Lansdowne Centre
As a guest of Charming Family Hotel, you'll find a garden and a picnic area. Public spaces have free WiFi. Free self parking is available.

This 3-star Richmond guest house is smoke free.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Family friendly

  • Soundproofed rooms

Conveniences

  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Picnic area

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle

More

  • Desk
  • Fan
  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests can access their accommodation through a private entrance

Renovations and closures

The property is closed between 23 December and 8 January.

Access methods

Private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Cleaning/housekeeping/linen fee: CAD 30.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and window guards
This property does not have a front desk. Guests can access their accommodation through a private entrance.

Property is also known as

Charming Family Hotel Richmond
Charming Family Richmond
Charming Family Hotel Richmond
Charming Family Hotel Guesthouse
Charming Family Hotel Guesthouse Richmond

Charming Family Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 78 out of 191 reviews" "
Rating 8 - Good. 43 out of 191 reviews" "
Rating 6 - Okay. 27 out of 191 reviews" "
Rating 4 - Poor. 21 out of 191 reviews" "
Rating 2 - Terrible. 22 out of 191 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Eugene

Stayed 1 night in Sep 2024

2/10 Terrible

Mark Christopher

Liked: Staff & service
Stayed 1 night in Sep 2024

8/10 Good

Sharon

Travelled with family
Liked: Amenities
Shower really needed cleaning. Extra towels needed for ladies. Towel rack was off the wall under sink. Cigarette butts in the garden. Room was nice.
Stayed 1 night in Oct 2024

2/10 Terrible

Rita

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pillows smelled, lady was unpleasant, not welcoming, unyielding, bathroom unclean, one hand towel for all to use & not changed daily, pictures of property not true, definitely not an AirBnB, no breakfast, coffee or tea. No TV. I'm not even sure the sheets were cleaned, bath rugs unclean w/ hair on them, and tub dirty. I heard a loud argument midday by host as I sat in the salon. I asked to wait til check-in in the salon on ground level. Wanted add'l 1/2 day $$ to sit there for 2 hrs.
Stayed 2 nights in Sep 2024

10/10 Excellent

Zhenxi, Bellevue

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty calm neighborhood. The host was very nice.
Stayed 1 night in Sep 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely time, thank you!
Stayed 1 night in Aug 2024

8/10 Good

Dheeraj

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was amazing..... it's a private house and near to road but quiet and not that noisy.....the property was clean and the owner is a sweet and warm lady. Recommended stay if you want a decent stay for a budget. The property doesn't have a kitchen but there's microwave and refrigerator if you need to store or have a quick meal to go.
Stayed 2 nights in Aug 2024

4/10 Poor

Nola

Travelled with partner
Disliked: Amenities, property conditions & facilities
Not what I expected. Had not looked at pic of house. I booked too quickly. Did not realize I was in house where someone was living. Would have booked B&B if I had not been in a hurry.
Stayed 1 night in Aug 2024

6/10 Okay

Shivansh

Stayed 1 night in Aug 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
An all around good experience. I'll definitely try to stay again when I return to Richmond.
Stayed 1 night in Aug 2024

4/10 Poor

Paul

Disliked: Staff & service, property conditions & facilities
A basic room in a house with an on suite
Stayed 1 night in Aug 2024

2/10 Terrible

Cory

Stayed 1 night in Aug 2024

8/10 Good

Dinah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and affordable. Owner made sure I can self check in late. She contacted me and gave instructions on how to get in the building.
Stayed 1 night in Aug 2024

10/10 Excellent

Evelyn

Stayed 1 night in Jul 2024

10/10 Excellent

sulochana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The best place we stayed
Stayed 1 night in Jul 2024

10/10 Excellent

Sebastian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a really good experience while I’m staying at the hotel. The owner is super nice and friendly. She was there at the hotel when we arrived l, and she showed us how to use the lock in person. I left my watch charger to the hotel, she contacted me right after she found out. But I came back to the US already, so I asked her to keep the charger for me, I’ll get it back next time I visit Vancouver. Overall it’s a very good experience, I recommend.
Stayed 1 night in Jul 2024

10/10 Excellent

Manish

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

2/10 Terrible

Pukar

Travelled with family
Disliked: Staff & service, amenities
Not charming at all. The moment I opened the door , the owner was standing like a ghost and asked me why my 8 years daughter was not included in the reservation and made me to etransfer 50 dollars. The beds are so uncomfortable, I could not sleep for a minute . The place is really hot and no AC available . The funny thing is, even when I made the etransfer , the lady stood near my room door saying , it’s still pending, making me feel that I was scamming her . Seems like a business in mainland China . Stay away from her .
Stayed 1 night in Jun 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staying was neither charming, bor a hotel. Deceptive description. This is a beaten down home that smells weird. The bathrooms were stinkym No AC. An old fan was placed somewhere in the closet that we had ro dig out.
Stayed 1 night in Jun 2024

10/10 Excellent

Sau Ling

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this family hotel because my house is updating something, this is the sixth B&B I tried and I have to say: it's the best family hotel that during this past week I have stayed. Beautiful house and very clean room and beddings, the host I only met her when I checked in but she is very nice and helpful. Will come back if I have chance.
Stayed 1 night in Jun 2024

10/10 Excellent

Sio, Mission Viejo

Liked: Cleanliness, staff & service, property conditions & facilities
We arrived a day ahead of our cruise and stayed in this charming family hotel. It’s conveniently located near Vancouver airport. Very clean, comfortable and reasonably priced. The hostess is very knowledgeable and friendly. We had a memorable stay and public transportation whisked us to the cruise harbor seamlessly!
Stayed 1 night in Jun 2024

6/10 Okay

Michael

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2024

4/10 Poor

Luke

Travelled with family
Disliked: Amenities, property conditions & facilities
Some coffee/tea facilities but incomplete to make coffee/tea. Very noisy with traffic being on a main road. Overpriced for what you get
Stayed 1 night in Jun 2024

4/10 Poor

Valerie-Anne

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

2/10 Terrible

Chinmaya

Disliked: Staff & service, amenities, property conditions & facilities
Avoid this place if you can, the landlord demanded $20 for letting me charge my car at night (the cost would have been less than $1). The room smelled bad and the shared bathroom is common between 4 rooms. Only stay here if you have absolutely no choice.
Stayed 1 night in May 2024