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EXchange Hotel Vancouver

4.0 star property

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Photo gallery for EXchange Hotel Vancouver

Exterior
Patio Suite - Dividend Floor | Premium bedding, down duvets, in-room safe, individually decorated
Interior
Pender Suite - Dividend Floor | Premium bedding, down duvets, in-room safe, individually decorated
Breakfast, lunch, dinner served; Mediterranean cuisine

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar

Explore the area

Map
475 Howe Street, Vancouver, BC, V6B 2B3
  • Canada Place Cruise Ship Terminal
    ‪5 min walk‬
  • Canada Place
    ‪5 min walk‬
  • Vancouver Convention Centre
    ‪6 min walk‬
  • Vancouver, BC (YVR-Vancouver Intl.)
    ‪28 min drive‬

Room options

View all photos for Deluxe Two Queens

Premium bedding, down duvets, in-room safe, individually decorated

Deluxe Two Queens

  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Queen with Sofa Bed

Premium bedding, down duvets, in-room safe, individually decorated

Superior Queen with Sofa Bed

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe King

Premium bedding, down duvets, in-room safe, individually decorated

Deluxe King

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Two Queens with Sitting Area

Premium bedding, down duvets, in-room safe, individually decorated

Superior Two Queens with Sitting Area

  • 28 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Large Single Sofa Bed

View all photos for Deluxe Queen

Premium bedding, down duvets, in-room safe, individually decorated

Deluxe Queen

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Queen Accessible

Premium bedding, down duvets, in-room safe, individually decorated

Deluxe Queen Accessible

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Pender Suite - Dividend Floor

Pender Suite - Dividend Floor | Premium bedding, down duvets, in-room safe, individually decorated

Pender Suite - Dividend Floor

  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Urban Suite - Dividend Floor

Urban Suite - Dividend Floor | Premium bedding, down duvets, in-room safe, individually decorated

Urban Suite - Dividend Floor

  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Blue Chip Suite - Dividend Floor

Blue Chip Suite - Dividend Floor | Premium bedding, down duvets, in-room safe, individually decorated

Blue Chip Suite - Dividend Floor

  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Superior King with Sofa Bed

Premium bedding, down duvets, in-room safe, individually decorated

Superior King with Sofa Bed

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Boutique Queen Studio – Accommodates upto 2 people

Premium bedding, down duvets, in-room safe, individually decorated

Boutique Queen Studio – Accommodates upto 2 people

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Patio Suite - Dividend Floor

Patio Suite - Dividend Floor | Premium bedding, down duvets, in-room safe, individually decorated

Patio Suite - Dividend Floor

  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

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About this property

EXchange Hotel Vancouver

Hotel with a 24-hour fitness centre, steps from Vancouver Waterfront
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business centre, a coffee shop/cafe and valet parking. Change of towels is available on request
EXchange Hotel Vancouver offers 202 air-conditioned accommodations with tablet computers and espresso makers. Each accommodation is individually furnished and decorated. Beds feature down duvets and premium bedding. 50-inch Smart televisions come with premium cable channels. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and complimentary bottles of water. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the comfortable beds at EXchange Hotel Vancouver. During your stay, you're just a quick walk from Vancouver Waterfront. Free WiFi in public areas, a restaurant and a 24-hour gym are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy Mediterranean cuisine while dining at Hydra Estiatorio
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and helicopter/aeroplane tours
  • Guests really like the accommodation for the overall comfort, cleanliness and comfy beds
  • Steps from Vancouver Waterfront and Granville Street
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and meeting rooms.

Public spaces have free WiFi. A 24-hour fitness centre, a library, and tour/ticket assistance are also featured at the business-friendly EXchange Hotel Vancouver. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Vancouver hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
Hydra Estiatorio – This restaurant specialises in Mediterranean cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (CAD 49 per night)
  • Secured, covered valet parking on site (CAD 59 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: CAD 25 to 50 for adults and CAD 15 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Hydra Estiatorio

Things to do

  • 24-hour gym
  • Bicycle shuttle
  • Bicycle storage
  • Bicycle tours
  • Helicopter/aeroplane tours
  • Library

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Braille/raised signage
  • Hardwood flooring in room
  • In-room roll-in shower
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with premium cable channels
  • Tablet computer

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are required to download the property's Flexi pass mobile app before check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk, smart lock

Pets

  • Pets: CAD 25 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of CAD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 25 to 50 for adults and CAD 15 to 30 for children
  • Covered self-parking fee: CAD 49 per night
  • Valet parking fee: CAD 59 per night (in/out privileges)
  • Pet fee: CAD 25 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property uses solar and geothermal energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards and outdoor lighting
Guests will receive smart lock details. Guests are required to download the property's Flexi pass mobile app before check-in. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

EXchange Hotel
EXchange Hotel
EXchange Vancouver
Hotel EXchange Hotel Vancouver Vancouver
Vancouver EXchange Hotel Vancouver Hotel
Hotel EXchange Hotel Vancouver
EXchange Hotel Vancouver Vancouver
EXchange
EXchange Hotel Vancouver Hotel
EXchange Hotel Vancouver Vancouver
EXchange Hotel Vancouver Hotel Vancouver

EXchange Hotel Vancouver Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 2856 out of 3516 reviews
Rating 8 - Good. 451 out of 3516 reviews
Rating 6 - Okay. 128 out of 3516 reviews
Rating 4 - Poor. 51 out of 3516 reviews
Rating 2 - Terrible. 30 out of 3516 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Claudia, Allen

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent location and staff from concierge to housekeeper The rooms are clean, modern and quiet. love love love this hotel..and restaurant is AMAZING. We ate there 3 times in 3 days. thank you, thank you thank you!!
Stayed 3 nights in Dec 2024

10/10 Excellent

Chinenye

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like it
Stayed 3 nights in Dec 2024

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Amita

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Great service
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Naomi

Stayed 1 night in Dec 2024

10/10 Excellent

Nathalie Bourdereau

Stayed 2 nights in Dec 2024

10/10 Excellent

Brennten Ralph

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This facility was fantastic. The people are wonderful. The room was clean and comfortable.
Stayed 3 nights in Dec 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jeighty

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Parking is underground and very convenient if you have a vehicle. Sometime at night we heard sirens or slightly loud noises outside. But it’s downtown, so it’s all good. The property is very clean and LEED certified.
Stayed 1 night in Dec 2024

10/10 Excellent

Aline

Stayed 1 night in Dec 2024

10/10 Excellent

Krzysztof

Stayed 2 nights in Dec 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Kendra

Stayed 4 nights in Nov 2024

10/10 Excellent

Ming

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Matthew

Stayed 2 nights in Dec 2024

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend, awesome hotel
Our stay was great at exchange hotel! The staff are all super friendly and want to provide the best experience for their customers. The only thing I would have liked was to have some sort of light in the coffee nook because unless it was day time, it was really dark in that corner and I had to use my phone light to see. Hotel is very central to a lot of things downtown. Thanks for a great stay!
Stayed 1 night in Dec 2024

10/10 Excellent

Sarah

Stayed 1 night in Dec 2024

2/10 Terrible

Randall

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property and staff were nice but our room was the smallest hotel room ever ..Queen size bed 2 feet around ..AC did not work and no window and crazy hot in December? Shower was weak and poor ligting throughout..Light on closet rack burnt out ..Main door to room needs adjusting as it slams so hard could break ones hand ..
Stayed 1 night in Dec 2024

10/10 Excellent

alnoor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Jodi

Stayed 2 nights in Dec 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely friendly and helpful staff. Location is walking distance from the sky train for transit to/from the airport and also central to many of downtown Vancouver's attractions. Well worth a stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Julia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at EXchange hotel was perfect. Staff was very attentive and room was spotless. The location was within walking distance of the Christmas Market at Jack Poole Plaza and lights at Canada Place as well as the downtown area for shopping.
Stayed 3 nights in Dec 2024

8/10 Good

KIM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Third time staying one of our favorite hotels in Vancouver. Great location and door staff are extremely friendly, knowledgeable and great help. Will continue to stay here in the future.
Stayed 3 nights in Dec 2024

8/10 Good

allan

Stayed 1 night in Nov 2024