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Family Suite

3.0 star property

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Photo gallery for Family Suite

Comfort Suite, Multiple Bedrooms | Private kitchen | Microwave, toaster, freezer
Front of property
Comfort Suite, Multiple Bedrooms | Premium bedding, pillow-top beds, iron/ironing board, free WiFi
Interior entrance
Family Suite, Multiple Bedrooms | Living room | Heated floors

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi

Explore the area

Map
13305-87B Ave., Surrey, BC, V3W 6B9
  • Holland Park
    ‪3 min drive‬
  • Guilford Town Centre
    ‪8 min drive‬
  • Hard Rock Casino Vancouver
    ‪12 min drive‬
  • Vancouver, BC (YVR-Vancouver Intl.)
    ‪29 min drive‬

Room options

View all photos for Comfort Suite, Multiple Bedrooms

Comfort Suite, Multiple Bedrooms | Premium bedding, pillow-top beds, iron/ironing board, free WiFi

Comfort Suite, Multiple Bedrooms

  • 79 sq m
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed, 1 Single Bed and 1 Double Sofa Bed

View all photos for Grand Suite, Multiple Bedrooms

Grand Suite, Multiple Bedrooms | Premium bedding, pillow-top beds, iron/ironing board, free WiFi

Grand Suite, Multiple Bedrooms

  • 46 sq m
  • Sleeps 5
  • 1 Queen Bed and 1 Double Bunk Bed

View all photos for Family Suite, Multiple Bedrooms

Family Suite, Multiple Bedrooms | Premium bedding, pillow-top beds, iron/ironing board, free WiFi

Family Suite, Multiple Bedrooms

  • 88 sq m
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed, 1 Single Bed and 1 Double Bunk Bed

Similar properties

Reception

Empress Palace Hotel

  • Pet-friendly
  • Parking included
  • Free WiFi
  • Air conditioning
4.5 out of 5, Wonderful, (101)
The price is CHF 145
for 1 room
includes taxes & fees
24 May - 25 May
Empress Palace Hotel

About this property

Family Suite

Bed & breakfast in Surrey with free parking
This smoke-free bed & breakfast features free self-parking and free Wi-Fi in public areas.
Family Suite offers 3 accommodations with an iron/ironing board and a ceiling fan. Pillowtop beds feature premium bedding. A pillow menu is available. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a combined bath/shower unit.
During your stay at Family Suite, you'll be within walking distance of Taj Park Convention Centre. Enjoy features like free WiFi in public areas and free self-parking.
  • Free WiFi
  • Free self-parking
  • Services include a virtual front desk
  • Within a 15-minute walk of Taj Park Convention Centre and Bear Creek Park
Public spaces have free WiFi. Free self parking is available.

This 3-star Surrey bed & breakfast is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Family friendly

  • In-room microwave

Conveniences

  • Virtual front desk

Accessibility

  • No lift
  • Smooth flooring in room

More

  • Smoke-free property

Room amenities

Bedroom

  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Freezer
  • Microwave
  • Toaster

More

  • Ceiling fan
  • Heated floor
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The property charges 2 per cent for credit card payments
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in instructions and an access code; your host will greet you
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests

Access methods

Access code, host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property does not have a front desk. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning on arriving outside normal check-in hours will receive an email with special check-in instructions and an access code. The host will greet guests on arrival. A virtual front desk provides assistance to guests.
Property Registration Number 000165652

Property is also known as

Family Suite Surrey
Family Suite Bed & breakfast
Family Suite Bed & breakfast Surrey

Family Suite Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 34 out of 84 reviews
Rating 8 - Good. 16 out of 84 reviews
Rating 6 - Okay. 15 out of 84 reviews
Rating 4 - Poor. 11 out of 84 reviews
Rating 2 - Terrible. 8 out of 84 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

8.0/10

Amenities

6.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Faisal

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable stay
Stayed 3 nights in Apr 2025

10/10 Excellent

Youngsook

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The host responded quickly to all my messages, which was very helpful. The location was great, and the place was quiet and peaceful, so I was able to relax well. I’d love to stay here again next time!
Stayed 2 nights in Apr 2025

10/10 Excellent

Wali Mohammad

Liked: Cleanliness, staff & service
Good and relax please for family
Stayed 1 night in Apr 2025

4/10 Poor

alexandra

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Alexandra

Photos were not like the actual place. There was no TV, no couch and the beds were not made when we arrived. (They were left folded on the bed for me to make.) The beds were rock hard and I felt like I was sleeping on a piece of plywood. The first night a doorbell or noise went off in the main house around midnight which woke up my kids and then made me feel uncomfortable the rest of the time with how easily noise was heard. I would not recommend this place if you have kids.
Stayed 4 nights in Mar 2025

10/10 Excellent

A.

Liked: Staff & service, property conditions & facilities
nice place just need more cleaning .
Stayed 1 night in Mar 2025

2/10 Terrible

Lyzel

Disliked: Cleanliness, staff & service, property conditions & facilities
Expedia should do a review about this property before posting it for people to stay.
Stayed 4 nights in Mar 2025

4/10 Poor

Paul, Victoria

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The property description is misleading and photos are false advertising. This property contains several suites with significant differences yet combines all room photos together. The photos depict a large suite with a full kitchen, etc. The suite we actually received only had a hot plate/ microwave in an unheated common sunroom. To present photos that are not at all representative of the suite avaliable is misrepresentation. If multiple dissimilar suites are presented in a single ad the photos must at least be labelled to indicate the suite number to which they apply. Expedia is liable for sustaining misrepresentation on your site.
Stayed 2 nights in Jan 2025

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, room comfort

it was ehh

it was ok. the pictures show a kitchen in the family suite but there’s no kitchen or TV. just some beds, bathroom, microwave and mini fridge. heating took too long to turn on.
Stayed 1 night in Jan 2025

2/10 Terrible

Yahel

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was the worst experience, it had bed bugs in the matresses and not enough pillows, plates and behind the beds was to dirty, the stove was broken I dont know how expedia let them announce. Never never recommended this place.
Stayed 2 nights in Dec 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Buyer beware

I booked this place because I wanted all three of us to have our own bed so that everyone would sleep well. As pictured in the listing there are a king sized bed, a full and a twin, all shown with bedding. When we arrived the twin did not have bedding so I asked the owner for some and they refused. "You are asking for five people's bedding. The room price for five people is different." So buyer beware, or bring your own bedding. That said I'm still not sure it's worth your money, it's a damp smelling basement that isn't very clean (a former occupant's fake eyelashes were on the bedroom floor, the walls and doors and furniture is dirty (a clump of hair hanging from a kitchen chair, mildew in the shower, the peel and stick decor over the stove literally melting off the wall.) What bedding they do provide is just a bottom sheet and then a top lightweight duvet. No extra blankets if you run cold, 4 bath towels and one hand towel, no washcloths. All of this in the boondocks for over $160 USD.
Stayed 1 night in Dec 2024

8/10 Good

Jeff

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Taylor Swift overnight place

Every thing was just okay. It was just a place to stay with a reasonable price for our one night in Vancouver for Taylor Swift concert.
Stayed 1 night in Dec 2024

10/10 Excellent

Sheldaisy, Mississauga

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice place
Stayed 4 nights in Nov 2024

8/10 Good

Anup

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice comfortable and spacious space. Very responsive and accommodating host
Stayed 2 nights in Nov 2024

2/10 Terrible

Stephanie

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
To start we chose to reserve now, pay later feature but yet my card was charged instantly. This stopped me from being able to print a receipt and caused some confusion. The suite was filthy and the television didn’t work, no plug for the tub and all around disappointing experience. When contacted the manager he did nothing to rectify the situation, instead asked us to purchase a new remote and he would pay for it. The home wasn’t even swept, never mind being mopped or wiped down. Awful experience and I wouldn’t stay with this property again.
Stayed 3 nights in Oct 2024

6/10 Okay

Sarvesh

Stayed 1 night in Sep 2024

10/10 Excellent

Laura

Stayed 1 night in Aug 2024

10/10 Excellent

Ming

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The unit was comfortable to live. Good for two persons or more.
Stayed 2 nights in Aug 2024

10/10 Excellent

Angie

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Lots of room for everyone.
Stayed 1 night in Sep 2024

6/10 Okay

Umair

Travelled with family and small children
Disliked: Property conditions & facilities
The apartment is spacious, however needs a major upgrade. It looks very outdated.
Stayed 4 nights in Aug 2024

8/10 Good

Bryan

Stayed 2 nights in Aug 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great affordable place to stay. The place was clean and hosts were responsive and friendly
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Room 3 suite was adequate but definitely lacking. Was okay for overnight stay but wouldn’t recommend. The website listing was difficult to determine which features applied to which room. Room 3 has single over double bunk bed in main room with terrible mattresses. Dorm refrigerator and microwave. Coffee maker, sink and dining table are on back porch. No other cooking equipment. Very limited parking.
Stayed 2 nights in Aug 2024

10/10 Excellent

Mi Kyeong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Najibullah

Liked: Staff & service
Disliked: Property conditions & facilities
The property wasn’t clean
Stayed 1 night in Jul 2024

4/10 Poor

Sean

Travelled with family
Liked: Property conditions & facilities
Is a suite in the bottom of a house. Neighbors of the house and people in upstairs extremely loud. Very limited kitchen supplies
Stayed 3 nights in Jul 2024