Grand Park Hotel Vancouver Airport, Ascend Hotel Collection

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Grand Park Hotel Vancouver Airport, Ascend Hotel Collection

Exterior
Lobby
Standard Room, 2 Double Beds, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace
Property amenity
Business centre

Reviews

8.0 out of 10

Very good

Popular amenities

  • Breakfast available
  • Free airport shuttle
  • Bar
  • 24/7 front desk
  • Gym
  • Parking available

Explore the area

Map
8368 Alexandra Rd, Richmond, BC, V6X4A6
  • Lansdowne Centre
    8 min walk
  • Aberdeen Centre
    14 min walk
  • CF Richmond Centre Mall
    3 min drive
  • Vancouver, BC (YVR-Vancouver Intl.)
    13 min drive

Room options

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Deluxe 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Deluxe King

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

Grand Park Hotel Vancouver Airport, Ascend Hotel Collection

Hotel with free airport shuttle, a quick walk to Lansdowne Centre
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a snack bar/deli, a 24-hour business centre and a conference centre are on-site. Housekeeping is available on request.
Grand Park Hotel Vancouver Airport, Ascend Hotel Collection offers 140 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 49-inch LCD televisions come with premium digital channels and pay-per-view films. Fridges and microwaves are provided.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on request and change of towels can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us they can't get enough of Grand Park Hotel Vancouver Airport, Ascend Hotel Collection's great location. During your stay, you're just a quick walk from Lansdowne Centre. Features include free WiFi in public areas and a free round-trip airport shuttle, plus a restaurant.
  • Free Wi-Fi (speed: 25+ Mbps) and wired Internet
  • Enjoy American cuisine while dining at Bella Roma Italiano Bar
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the cleanliness and comfy beds
  • 8 minutes by foot from Lansdowne Centre and a 3-minute drive from CF Richmond Centre Mall
  • Free airport shuttle service
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and 6 meeting rooms.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 4521 square feet (420 square metres) and includes a conference centre. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Grand Park Hotel Vancouver Airport, Ascend Hotel Collection. A roundtrip airport shuttle is free at scheduled times. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Richmond hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10 AM.
Bella Roma Italiano Bar – This restaurant specialises in American cuisine and serves breakfast and dinner.

Languages

Chinese (Mandarin), English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 4:00 AM to midnight at scheduled times
  • Parking on site (CAD 14 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10 AM for a fee: CAD 22 to 35 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bella Roma Italiano Bar

Things to do

  • 24-hour gym
  • Ski storage
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 6 meeting rooms
  • Computer station
  • Conference centre (4,521 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Braille/raised signage
  • Lever door handles
  • Lift (185 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (114 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property's shuttle picks up and drops off at Vancouver International Airport and South Terminal upon request. Guests should contact the property upon arrival using the courtesy phone in the shuttle pick up area

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 22 to 35 per person
  • Self-parking fee: CAD 14 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Grand Park Hotel Vancouver Airport, Ascend Hotel Collection offers transfers from the airport. Please contact the property on the number on the booking confirmation on arrival with your arrival details. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Four Points Sheraton Hotel Vancouver Airport
Four Points Sheraton Vancouver Airport
Four Points Vancouver Airport
Sheraton Four Points Vancouver Airport
Four Points Sheraton Vancouver Airport Hotel
Four Points Richmond
Four Points By Sheraton Vancouver Airport Hotel Richmond
Richmond Four Points
4 Points By Sheraton Vancouver Airport
Grand Park Vancouver Airport
Four Points by Sheraton Vancouver Airport

Grand Park Hotel Vancouver Airport, Ascend Hotel Collection Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 951 out of 2205 reviews" "
Rating 8 - Good. 629 out of 2205 reviews" "
Rating 6 - Okay. 341 out of 2205 reviews" "
Rating 4 - Poor. 146 out of 2205 reviews" "
Rating 2 - Terrible. 138 out of 2205 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Colton

Stayed 2 nights in Aug 2024

10/10 Excellent

Jason

Stayed 1 night in Sep 2024

8/10 Good

Anita

Liked: Cleanliness, staff & service
Near station
Stayed 2 nights in Sep 2024

8/10 Good

Leung Wai

Stayed 3 nights in Sep 2024

10/10 Excellent

Jack

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!
Stayed 1 night in Aug 2024

10/10 Excellent

Zhiwei

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The digital clock is slow. we didn't validate it when we got in so our routines (bed time, medicine time...) were all delayed. The clock should be replaced with a new one.
Stayed 2 nights in Sep 2024

2/10 Terrible

Adeel

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very disappointing stay at Grand Park Hotel. To start, we were promised breakfast, but none was provided. Additionally, the phone in our room didn’t work, making it difficult to contact the front desk for assistance. Worst of all, the internet never worked during our entire stay, which was very frustrating as we needed it for work and personal use. We really felt trapped since the hotel did not allow us to cancel our booking. Overall, we regret booking this hotel and wouldn’t recommend it to others. We had to use our data roaming which will cost fortune now. If we need our internet we had to call the tech company ourselves and spend half hour to get internet connection. They were not able to help us with internet connection. Really bad experience
Stayed 2 nights in Oct 2024

8/10 Good

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff amd property were excellent. Having to pay 10 dollars a night for parking was the only downside.
Stayed 1 night in Sep 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable
Stayed 1 night in Sep 2024

10/10 Excellent

Yun

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

celeste, Victoria

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed there for a layover and was nicer then most places ive stayed overall staff were nice
Stayed 1 night in Sep 2024

8/10 Good

ryan

Stayed 1 night in Sep 2024

8/10 Good

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shuttle bus is always what brings me in to staying in again. The bus is always on time even when I book a 3.00am one. Staff are always efficient and happy to answer any questions.
Stayed 1 night in Oct 2024

10/10 Excellent

Georgina

Liked: Cleanliness, staff & service, property conditions & facilities
VG
Stayed 1 night in Oct 2024

10/10 Excellent

Melanie

Stayed 1 night in Sep 2024

10/10 Excellent

Christy

NA
Stayed 3 nights in Sep 2024

4/10 Poor

Peter

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Housekeeping every 3 days. Overflowing bins. Restaurant has message on website about not paying weeb designer. Restaurant trying tonsay a coffee is not a hot beverage for breakfast
Stayed 3 nights in Sep 2024

8/10 Good

Gail

Travelled with family
Liked: Amenities
The hotel and staff were great, however, bar prices are overpriced and it put us off visiting the restaurant too
Stayed 1 night in Sep 2024

6/10 Okay

Rick

Stayed 1 night in Sep 2024

6/10 Okay

JIAOJIAO

Stayed 1 night in Aug 2024

8/10 Good

Cedric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attentive, warm and welcoming staff.
Stayed 1 night in Sep 2024

10/10 Excellent

Cordula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel for one night, after a long flight. Airport shuttle was on time. Spacious, very clean room and bathroom, good bed, quiet, no noisy A/C. Good night‘s sleep. That was all I wanted. No complaints.
Stayed 1 night in Sep 2024

10/10 Excellent

Dan

Liked: Staff & service
The hotel was close to the skytrain station, which was a plus. The rooms had stains on the wrong. The shower head was leaking and spraying into the toilet.
Stayed 6 nights in Sep 2024

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room and convenient location
Stayed 1 night in Sep 2024

8/10 Good

Samuel

Liked: Amenities
Stayed 2 nights in Sep 2024