Grand Park Hotel Vancouver Airport, Ascend Hotel Collection

3.5 star property

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Photo gallery for Grand Park Hotel Vancouver Airport, Ascend Hotel Collection

Exterior
Property amenity
Lobby
Business centre
Standard Room, 2 Double Beds, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast available
  • Free airport shuttle
  • Bar
  • 24/7 front desk
  • Gym
  • Parking available

Explore the area

Map
8368 Alexandra Rd, Richmond, BC, V6X4A6
  • Lansdowne Centre
    ‪8 min walk‬
  • Aberdeen Centre
    ‪14 min walk‬
  • CF Richmond Centre Mall
    ‪3 min drive‬
  • Vancouver, BC (YVR-Vancouver Intl.)
    ‪13 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Deluxe 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Deluxe King

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

Grand Park Hotel Vancouver Airport, Ascend Hotel Collection

Hotel with free airport shuttle, a quick walk to Lansdowne Centre
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a snack bar/deli, a 24-hour business centre and a conference centre are on-site. Housekeeping is available on request.
Grand Park Hotel Vancouver Airport, Ascend Hotel Collection offers 140 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 49-inch LCD televisions come with premium digital channels and pay-per-view films. Fridges and microwaves are provided.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on request and change of towels can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us they can't get enough of Grand Park Hotel Vancouver Airport, Ascend Hotel Collection's great location. During your stay, you're just a quick walk from Lansdowne Centre. Features include free WiFi in public areas and a free round-trip airport shuttle, plus a restaurant.
  • Free Wi-Fi (speed: 25+ Mbps) and wired Internet
  • Enjoy American cuisine while dining at Bella Roma Italiano Bar
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the cleanliness and comfy beds
  • 8 minutes by foot from Lansdowne Centre and a 3-minute drive from CF Richmond Centre Mall
  • Free airport shuttle service
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and 6 meeting rooms.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 4521 square feet (420 square metres) and includes a conference centre. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Grand Park Hotel Vancouver Airport, Ascend Hotel Collection. A roundtrip airport shuttle is free at scheduled times. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Richmond hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10 AM.
Bella Roma Italiano Bar – This restaurant specialises in American cuisine and serves breakfast and dinner.

Languages

Chinese (Mandarin), English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 4:00 AM to 11:30 PM at scheduled times
  • Parking on site (CAD 14 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10 AM for a fee: CAD 22 to 35 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bella Roma Italiano Bar

Things to do

  • 24-hour gym
  • Ski storage
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 6 meeting rooms
  • Computer station
  • Conference centre (4,521 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Braille/raised signage
  • Lever door handles
  • Lift (185 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (114 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 1:00 AM
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property's shuttle picks up and drops off at Vancouver International Airport and South Terminal upon request. Guests should contact the property upon arrival using the courtesy phone in the shuttle pick up area

Renovations and closures

The following facilities will be closed during the spring:
  • Bar/Lounge
  • Dining venue

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 22 to 35 per person
  • Self-parking fee: CAD 14 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Grand Park Hotel Vancouver Airport, Ascend Hotel Collection offers transfers from the airport. Please contact the property on the number on the booking confirmation on arrival with your arrival details. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Four Points Sheraton Hotel Vancouver Airport
Four Points Sheraton Vancouver Airport
Four Points Vancouver Airport
Sheraton Four Points Vancouver Airport
Four Points Sheraton Vancouver Airport Hotel
Four Points Richmond
Four Points By Sheraton Vancouver Airport Hotel Richmond
Richmond Four Points
4 Points By Sheraton Vancouver Airport
Grand Park Vancouver Airport
Four Points by Sheraton Vancouver Airport

Grand Park Hotel Vancouver Airport, Ascend Hotel Collection Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 997 out of 2291 reviews
Rating 8 - Good. 657 out of 2291 reviews
Rating 6 - Okay. 346 out of 2291 reviews
Rating 4 - Poor. 150 out of 2291 reviews
Rating 2 - Terrible. 141 out of 2291 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Property and Staff!!
Stayed 1 night in Nov 2024

10/10 Excellent

Evelyn

Liked: Property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Diane

Travelled with family
Conveniently located close to Vancouver Intl Airport.
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Oct 2024

10/10 Excellent

nancy

Travelled with partner
Great location , very nice place to stay.
Stayed 1 night in Nov 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Tia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing! The only trouble I had was with the shuttle, it was supposed to arrive at 5:15 but I was there from 5pm - 5:45 and did not see it till 5:45, other than that, everything was amazing.
Stayed 1 night in Oct 2024

10/10 Excellent

Marcel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

ANATOLIY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Mimi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Christopher

Stayed 1 night in Nov 2024

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Lots of dining options. Much cheaper then other hotels.
Stayed 1 night in Oct 2024

8/10 Good

Jen

Liked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

PABLO

Business traveller, Travelled with partner
Great area and property. Despite the fact that I got a room that I did not pay for (downgraded). Staff is amazing
Stayed 1 night in Nov 2024

6/10 Okay

Joe

Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Annie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and helpful. The room keys was not working. The front desk lady came up and gave us another set of keys right away.

6/10 Okay

Nancy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The sheets didn’t smell clean. Bare essentials found in the bathroom.
Stayed 1 night in Oct 2024

10/10 Excellent

scott

Liked: Cleanliness
Stayed 1 night in Oct 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Cecilia

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is convenient the airport, skytrain, shopping, restaurant and free shuttle bus.
Stayed 1 night in Oct 2024

8/10 Good

Jonathan

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

8/10 Good

Dinah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beds
Beds were very comfortable.
Stayed 1 night in Oct 2024

6/10 Okay

Adrian

Stayed 3 nights in Sep 2024

10/10 Excellent

Teofila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient to Restaurant and shopping.
Stayed 1 night in Oct 2024

10/10 Excellent

KELLY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only issue is the shuttle. Was told it picked up at airport every 1/2 hour on the 15 after and 15 minutes on the hour. We arrived at the shuttle stand at 5:32 exactly! By 5:55 when no can arrived I called the hotel & was told the shuttle picked up at 5:45 which is NOT TRUE. It would have come at 5:30 so the times they state are not accurate. I realize they could he late due to traffic. But beyond frustrating for a tired traveller. We waited over 45 minutes for the shuttle!!!
Stayed 1 night in Oct 2024