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Grand Park Hotel Vancouver Airport, Ascend Hotel Collection

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Park Hotel Vancouver Airport, Ascend Hotel Collection

Exterior
Traditional Room, 1 King Bed | Premium bedding, in-room safe, desk, laptop workspace
Lobby
Breakfast and dinner served, American cuisine
Fitness facility

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Gym
  • Free airport shuttle
  • Parking available

Explore the area

Map
8368 Alexandra Rd, Richmond, BC, V6X4A6
  • Lansdowne Centre
    8 min walk
  • Aberdeen Centre
    14 min walk
  • CF Richmond Centre Mall
    3 min drive
  • Vancouver, BC (YVR-Vancouver Intl.)
    13 min drive

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe 2 Double Beds

Premium bedding, in-room safe, desk, laptop workspace

Deluxe 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe King

Premium bedding, in-room safe, desk, laptop workspace

Deluxe King

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Executive Hotel Vancouver Airport

Free airport shuttle
Pet-friendly
Free WiFi
Restaurant
4.1 out of 5, Very good, (3060)
The price is CHF 159
for 1 night
includes taxes & fees
12 Dec - 13 Dec
Executive Hotel Vancouver Airport

About this property

Grand Park Hotel Vancouver Airport, Ascend Hotel Collection

Hotel with free airport shuttle, a quick walk to Lansdowne Centre
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a snack bar/deli, a 24-hour business centre and a conference centre are on-site. Housekeeping is available on request.
Grand Park Hotel Vancouver Airport, Ascend Hotel Collection offers 140 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 49-inch LCD televisions come with premium digital channels and pay-per-view films. Fridges and microwaves are provided.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on request and change of towels can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us they can't get enough of Grand Park Hotel Vancouver Airport, Ascend Hotel Collection's great location. During your stay, you're just a quick walk from Lansdowne Centre. Features include free WiFi in public areas and a free round-trip airport shuttle, plus a restaurant.
  • Free Wi-Fi (speed: 25+ Mbps) and wired Internet
  • Enjoy American cuisine while dining at Bella Roma Italiano Bar
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the cleanliness and comfy beds
  • 8 minutes by foot from Lansdowne Centre and a 3-minute drive from CF Richmond Centre Mall
  • Free airport shuttle service
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and 6 meeting rooms.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 4521 square feet (420 square metres) and includes a conference centre. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Grand Park Hotel Vancouver Airport, Ascend Hotel Collection. A roundtrip airport shuttle is free at scheduled times. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Richmond hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10 AM.
Bella Roma Italiano Bar – This restaurant specialises in American cuisine and serves breakfast and dinner.

Languages

Chinese (Mandarin), English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 4:00 AM to midnight at scheduled times
  • Parking on site (CAD 14 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10 AM for a fee: CAD 22 to 35 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bella Roma Italiano Bar

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 6 meeting rooms
  • Computer station
  • Conference centre (4,521 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Braille/raised signage
  • Lever door handles
  • Lift (185 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (114 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1998
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property's shuttle picks up and drops off at Vancouver International Airport and South Terminal upon request. Guests should contact the property upon arrival using the courtesy phone in the shuttle pick up area

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 22 to 35 per person
  • Self-parking fee: CAD 14 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Grand Park Hotel Vancouver Airport, Ascend Hotel Collection offers transfers from the airport. Please contact the property on the number on the booking confirmation on arrival with your arrival details. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Four Points Sheraton Hotel Vancouver Airport
Four Points Sheraton Vancouver Airport
Four Points Vancouver Airport
Sheraton Four Points Vancouver Airport
Four Points Sheraton Vancouver Airport Hotel
Four Points Richmond
Four Points By Sheraton Vancouver Airport Hotel Richmond
Richmond Four Points
4 Points By Sheraton Vancouver Airport
Grand Park Vancouver Airport
Four Points by Sheraton Vancouver Airport

Grand Park Hotel Vancouver Airport, Ascend Hotel Collection Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 918 out of 2154 reviews" "
Rating 8 - Good. 614 out of 2154 reviews" "
Rating 6 - Okay. 333 out of 2154 reviews" "
Rating 4 - Poor. 149 out of 2154 reviews" "
Rating 2 - Terrible. 140 out of 2154 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Sophia

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Cora

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
friendly staff, clean room, free shuttle to airport was great and on-time!
Stayed 1 night in Aug 2024

8/10 Good

bowen

Liked: Cleanliness, staff & service, amenities
Not quite enough
Stayed 1 night in Aug 2024

6/10 Okay

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff was excellent Shuttle driver left me at wrong terminal but was pleasant during the drive Pickup 👍 Drop off 🤔 I would go to stay again because of front staff and clean room
Stayed 1 night in Aug 2024

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities
Very kind staff. Good value.
Stayed 1 night in Aug 2024

8/10 Good

Cary

Stayed 1 night in Aug 2024

10/10 Excellent

Hoang

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Stayed 2 nights in Aug 2024

10/10 Excellent

Kira

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Bruce

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities
Staff were very helpful and accommodating with special request! My daughter had a great stay!
Stayed 1 night in Aug 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
I had a problem at check in I love the place and room was great.
Stayed 1 night in Aug 2024

10/10 Excellent

Thomas

Stayed 1 night in Aug 2024

2/10 Terrible

Cindy A.

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My flight was cancelled. Bought as a pkg with flight. Hotel and Expedia wouldn’t reimburse or refund
Stayed 1 night in Aug 2024

10/10 Excellent

Agnelo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Front desk staff was outstanding. Every single person at the Front desk was very friendly and knowledgeable
Stayed 2 nights in Aug 2024

6/10 Okay

Gerrie-Anne

Liked: Cleanliness, staff & service
Coffee etc was there but not plugged in and no place to plug in. Clean and comfortable bed.
Stayed 1 night in Aug 2024

10/10 Excellent

Debbie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short stay only 5 hours then transfer to airport
Stayed 1 night in Aug 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ll definitely remember this property next time I’m in Richmond! Hotel was only 15 minutes from the airport. And the room itself is impressive. Bathroom is modern & updated with an ample supply of beautiful soaps. I’m looking forward to coming back!
Stayed 1 night in Aug 2024

6/10 Okay

Jackson

Travelled with family
Disliked: Cleanliness
Stayed 1 night in Aug 2024

8/10 Good

raj

Liked: Cleanliness, staff & service, property conditions & facilities
Overall very good
Stayed 1 night in Aug 2024

8/10 Good

Raj, Chester Springs

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, efficient staff. Very Limited housekeeping. Didnt like that we have to pay for parking.
Stayed 2 nights in Aug 2024

2/10 Terrible

Stephen

Booked this hotel for shuttle service. Shuttle was full. Has to use public transportation. Very stressful.
Stayed 1 night in Aug 2024

10/10 Excellent

Mo Mark, richmond

Liked: Staff & service, property conditions & facilities
Not bad
Stayed 2 nights in Aug 2024

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Brian

Liked: Staff & service
Stayed 1 night in Aug 2024

8/10 Good

Sunny

Liked: Cleanliness, staff & service, property conditions & facilities
PROS: great room, bed, bathroom. Very clean. Good location for airport and Richmond. Checkin staff very nice. Breakfast and menu area were very nice. CON: The airport shuttle! I got a text the day before arrival saying the shuttle came 15 minutes past the hour and 45 minutes past the hour. I was at the shuttle location 5 minutes past the hour and called to confirm. The shuttle did not come. I called 3 times. Then they said it only came once at 45 minutes past the hour. The shuttle did not come. At 50 minutes past the hour, I called again, and they contacted the driver, who said the shuttle was full of international passengers so he didn't stop for domestic. He JUST DID NOT CARE. I was furious, exhausted (10 p.m.) and it was raining. The receiption did finally reimburse me for a taxi, but the damage to the nice stay was done by that inept shuttle driver.
Stayed 1 night in Aug 2024