Holiday Inn Express & Suites Surrey by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Surrey by IHG

Lobby sitting area
In-room safe, desk, iron/ironing board, free cots/infant beds
Exterior detail
Point of interest
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
15808 104 Avenue, Surrey, BC, V4N5L2
  • Guilford Town Centre
    ‪19 min walk‬
  • Holland Park
    ‪6 min drive‬
  • Hard Rock Casino Vancouver
    ‪7 min drive‬
  • Vancouver, BC (YVR-Vancouver Intl.)
    ‪49 min drive‬

Room options

Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Access Tub)

  • Sleeps 2
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Similar properties

About this property

Holiday Inn Express & Suites Surrey by IHG

Hotel with free breakfast, near Guilford Town Centre
This smoke-free hotel features an indoor pool, a fitness centre and a sauna. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, Access to hot tub and a business centre.
Holiday Inn Express & Suites Surrey by IHG offers 85 accommodations with a safe and coffee/tea makers. 32-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Holiday Inn Express & Suites Surrey by IHG. During your stay, you'll be within walking distance of Guilford Town Centre. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a sauna
  • Guests have great things to say about the helpful staff and the breakfast
  • Just a 2-minute drive from Guilford Town Centre and 6 minutes from Holland Park
As a guest of Holiday Inn Express & Suites Surrey by IHG, you'll find an indoor pool, Access to hot tub, a sauna, and a fitness centre. WiFi and wired Internet are free in public spaces. A 24-hour business centre and meeting rooms are available. Free breakfast is available daily. Event space at this hotel measures 2702 square feet (251 square metres) and includes conference space. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Express & Suites Surrey by IHG. Self parking is free.

This Surrey hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:30 AM and at the weekend from 6:30 AM to 10:00 AM.

Languages

English, Filipino, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,702 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Safety features at this property include a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:30 AM to 10:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at Holiday Inn Express & Suites Surrey by IHG.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Surrey
Holiday Inn Express Surrey
Holiday Inn Express Surrey Hotel
Holiday Inn Express And Suites Surrey
Holiday Inn Express & Suites Surrey Hotel Surrey
Holiday Inn Surrey

Holiday Inn Express & Suites Surrey by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 582 out of 1002 reviews
Rating 8 - Good. 309 out of 1002 reviews
Rating 6 - Okay. 57 out of 1002 reviews
Rating 4 - Poor. 20 out of 1002 reviews
Rating 2 - Terrible. 34 out of 1002 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was meh. Rooms were great.
Stayed 2 nights in Dec 2024

10/10 Excellent

Glenn

Stayed 1 night in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Joshua

Business traveller
Disliked: Cleanliness, room comfort
If you’re looking for a quiet comfortable stay…
The floor had leftover candy on it. It was challenging to sleep with all of the traffic outdoors. The AC unit was quite loud. There was no clean water in the unit. There was signage all over the unit with save-the-Earth messaging that I did not ask for when I paid for the room.
Stayed 1 night in Nov 2024

10/10 Excellent

Keri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

KIRAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its overal good experience
Stayed 3 nights in Nov 2024

8/10 Good

Noelle

Stayed 2 nights in Oct 2024

10/10 Excellent

Taylor

Stayed 1 night in Oct 2024

8/10 Good

Tiffany

Stayed 1 night in Nov 2024

2/10 Terrible

Pushpinder

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There were bugs in the room. I woke up with bug marks all over my arms and face.
Stayed 1 night in Nov 2024

10/10 Excellent

Herbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Julian

Liked: Cleanliness, property conditions & facilities
was a nice hotel
Stayed 2 nights in Nov 2024

10/10 Excellent

alan

Stayed 1 night in Oct 2024

10/10 Excellent

Shyhrete

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
We had a wonderful stay. Loved the coffee machine, fridge, and microwave in the room. It saved us money to bring food from home instead of going out everyday.
Stayed 2 nights in Nov 2024

10/10 Excellent

Aziz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very clean and a great location
Stayed 1 night in Nov 2024

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend this location to anyone. Location is quiet, so close to the highway for travel convenience & close to shopping. Rooms were very nice.
Stayed 1 night in Nov 2024

8/10 Good

Inderjeet

Stayed 1 night in Sep 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
quiet clean place.
Stayed 1 night in Nov 2024

10/10 Excellent

Janelle

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was great.
Stayed 1 night in Nov 2024

10/10 Excellent

Kyle

Stayed 2 nights in Oct 2024

8/10 Good

Doug

Stayed 2 nights in Oct 2024

8/10 Good

Jovelyn

Stayed 1 night in Oct 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were clean, comfortable beds. Good breakfast
Stayed 2 nights in Nov 2024