Holiday Inn Express Vancouver-Metrotown (Burnaby), an IHG Hotel

2.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Holiday Inn Express Vancouver-Metrotown (Burnaby), an IHG Hotel

Exterior
Reception
In-room safe, desk, soundproofing, iron/ironing board
In-room safe, desk, soundproofing, iron/ironing board
Lobby sitting area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Housekeeping
  • 24/7 front desk
  • Breakfast included
  • Gym
  • Air conditioning

Explore the area

Map
4405 Central Blvd, Burnaby, BC, V5H4M3
  • Metropolis at Metrotown
    ‪1 min walk‬
  • Crystal Mall
    ‪4 min walk‬
  • Central Park
    ‪11 min walk‬
  • Vancouver, BC (YVR-Vancouver Intl.)
    ‪29 min drive‬

Room options

Standard Room, 2 Queen Beds (Top Floor)

  • City view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds (Top Floor)

  • City view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds (Low Floor)

  • City view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

  • City view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, City View

  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed (Top Floor)

  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Standard Room

  • City view
  • Sleeps 2
  • 1 Single Bed

Standard Room, 1 King Bed, City View (Top Floor)

  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Extra Floor Space (Top floor)

  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (Extra Floor Space)

  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (Low Floor)

  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, City View

  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible Bathtub

  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, City View (Extra Floor Space)

  • City view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds (Low Floor Extra Floor Space)

  • City view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, City View

  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Holiday Inn Express Vancouver-Metrotown (Burnaby), an IHG Hotel

Hotel connected to a shopping centre in Metrotown with free breakfast
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness centre and a 24-hour business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and conference space are on-site.
Holiday Inn Express Vancouver-Metrotown (Burnaby), an IHG Hotel offers 100 accommodations with a safe and coffee/tea makers. Televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Burnaby hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Holiday Inn Express Vancouver-Metrotown (Burnaby), an IHG Hotel. During your stay, you'll be connected to a shopping centre and just a quick walk from Metropolis at Metrotown. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the proximity to shopping
  • 6.9 mi (11.1 km) from Port of Vancouver and 7.3 mi (11.8 km) from Rogers Arena
Holiday Inn Express Vancouver-Metrotown (Burnaby), an IHG Hotel offers its guests an outdoor pool and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and 4 meeting rooms. Free breakfast is available daily. Event space at this hotel measures 5000 square feet (465 square metres) and includes conference space. A library, a terrace, and a vending machine are also featured at the business-friendly Holiday Inn Express Vancouver-Metrotown (Burnaby), an IHG Hotel. Free self parking is available. A complete renovation of Holiday Inn Express Vancouver-Metrotown (Burnaby), an IHG Hotel was completed in December 2022.

This Burnaby hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 10:00 AM.

Languages

Chinese (Mandarin), English, Filipino, French, Hindi, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Library
  • Outdoor pool
  • Shopping centre

Family friendly

  • Baby toys
  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • 5,000 square feet of conference space
  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Grab bar in shower
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Burnaby
Holiday Inn Express Vancouver-Metrotown
Holiday Inn Express Vancouver-Metrotown Burnaby
Holiday Inn Express Vancouver-Metrotown Hotel
Holiday Inn Express Vancouver-Metrotown Hotel Burnaby
Vancouver-Metrotown Burnaby
Holiday Inn Express Vancouver-Metrotown Burnaby Hotel
Holiday Inn Express Vancouver Metrotown (Burnaby)
Holiday Inn Express Vancouver Metrotown (Burnaby) an IHG Hotel
"Holiday Inn Express Vancouver Metrotown (Burnaby) an IHG Hotel"

Holiday Inn Express Vancouver-Metrotown (Burnaby), an IHG Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 827 out of 1195 reviews" "
Rating 8 - Good. 261 out of 1195 reviews" "
Rating 6 - Okay. 53 out of 1195 reviews" "
Rating 4 - Poor. 23 out of 1195 reviews" "
Rating 2 - Terrible. 31 out of 1195 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ayoub

Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Dennis

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located next to Metrotown shopping and lots of places to eat. The parking is in the same garage for the shopping center.
Stayed 1 night in Oct 2024

10/10 Excellent

Pierre-Luc

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Jason

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Jeff

Liked: Staff & service, property conditions & facilities
Good breakfast
Stayed 3 nights in Oct 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
We very much enjoyed our stay!
Stayed 2 nights in Sep 2024

10/10 Excellent

Fay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thankful for their service, great stay at this hotel. Will return
Stayed 1 night in Oct 2024

10/10 Excellent

Sook Hee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Felipe Nabor

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Autumn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good options for free swlf serve breakfast.
Stayed 1 night in Oct 2024

10/10 Excellent

gayathri, Redmond

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love how you had employed the differently abled and gave them a chance to also be a part of our community.
Stayed 2 nights in Oct 2024

10/10 Excellent

Gursharan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient, staff was very friendly.
Stayed 1 night in Oct 2024

10/10 Excellent

YUSUNG

Stayed 1 night in Aug 2024

10/10 Excellent

Charlaine

Stayed 2 nights in Oct 2024

10/10 Excellent

danielle, Victoria Bc V9c 4e8

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly check in staff!!! Super close , cozy clean rooms and so close to the mall . 5 star!
Stayed 2 nights in Oct 2024

8/10 Good

Alyssa

Stayed 3 nights in Sep 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Communism
Reception made me wait for 2 hours like a sitting duck in the lobby, even though my room was confirmed ready. They wouldn’t allow me access to the room until exactly 4pm. Someone finally approached me in the lobby at 3:15 and said if I wanted to pay an additional $50 I could check in earlier than 4pm. Seeing as I already sat there for the previous hour and a half, I just saved the $50 and waited the additional 45 mins. Ridiculous customer service. Its hard knowing your room is ready but not being able to access it and having to sit in an empty lobby while the staff sit behind the desk and giggle. There’s a real disconnect between people these days and it’s hard to be a part of.
Stayed 1 night in Oct 2024

10/10 Excellent

Dylan

Business traveller
Liked: Amenities
Clean, good location
Stayed 3 nights in Oct 2024

8/10 Good

ting ho

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

8/10 Good

Joel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Dennis

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is right next to the metrotown shopping center and shares the same parking garage. The hotel only has 6 floors and has a great hot breakfast with baked beans and congee. It feels like a boutique hotel. We were able to check our luggage at the bellhop before checking in. We also were able to extend our checkout by 3 hours. My only complaint is its easy to miss the parking entrance since theres no signage for hotel parking from the street.

10/10 Excellent

JAYENDRA K

Stayed 3 nights in Sep 2024

10/10 Excellent

Melvin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was clean , staff was very helpfull .The best free breakfast ive ever had ,will be back.
Stayed 2 nights in Oct 2024

10/10 Excellent

Maria

Stayed 1 night in Sep 2024